BigCommerce vs Sellfy
BigCommerce and Sellfy target dramatically different e-commerce markets. BigCommerce focuses on robust scaling for large, feature-heavy operations. Sellfy is designed for streamlined creator sales and zero platform transaction fees. The choice depends heavily on your product type and required infrastructure depth.
Robust tools meet customer service disconnect.
We observe BigCommerce heavily emphasizing high-level enterprise tools, like guaranteed 0% transaction fees and robust infrastructure for scalability. However, user reviews detail severe service issues, including unexpected server outages and deeply unresponsive customer support, even for priority users. Overall, BigCommerce provides impressive technical capability that is unfortunately undermined by inconsistent stability and poor customer experience.
Pros
- Guaranteed 0% transaction fees on the Enterprise plan.
- High reliability with 99.99% reported uptime.
- Industry-leading optimized one-page checkout available.
- Customizable, non-cookie cutter themes compared to competitors.
Cons
- Customer service is frequently reported as unhelpful, non-existent, or indifferent.
- Specific users mention significant, unexpected server downtime (e.g., 25-hour outages).
- Platform infrastructure (CMS, blog system) reportedly struggles with SEO and formatting.
- Essential features like product filters are locked behind high-tier plans.
Zero fees, simple selling for creators.
We found Sellfy to be an incredibly efficient, all-in-one platform tailored for creators who prioritize simplicity and cost savings. Its zero-transaction-fee model and built-in marketing tools offer exceptional value, starting at just $22 per month when billed annually. Overall, we confidently recommend Sellfy for easily scaling digital or physical product sales while maintaining total control.
Pros
- No platform transaction fees, improving profitability immediately.
- Extremely fast setup and user-friendly interface for first-time sellers.
- Supports digital, subscriptions, physical, and high-quality print-on-demand products.
- Includes essential growth tools like affiliate marketing and conversion features.
Cons
- Limited payment processing options (primarily Stripe and PayPal Business).
- Store designer offers basic functionality for advanced users seeking complex customization.
- Users report difficulty when trying to implement additional languages.
- Custom shipping labels cannot be fully branded.
AboutBigCommerce
BigCommerce Essentials is a top-rated ecommerce platform designed specifically for fast-growing businesses, including high-volume operations and B2B SMBs. It operates as a high-performance platform that truly scales with you. Built-in flexibility means you have the freedom to customize your store and save money at the same time. You get robust features that ensure efficient operation, allowing you to focus on expanding your brand and attracting more shoppers. ✅
AboutSellfy
Sellfy is an ideal, all-in-one platform built specifically for skilled creators and modern online businesses. It focuses on simplicity without sacrificing the results you need. If you hate complexity, Sellfy makes getting started easy.
You can upload and sell almost anything right away. This includes digital downloads like courses, music, art, and videos. You can also manage complex needs like physical products inventory or use the simple print-on-demand service. Sellfy helps you replace multiple tools with one efficient dashboard. 💡
Highlights
Feature Comparison
Features Overview
We highlight the main differences and pick a winner for each feature.
Transaction Fees
Sellfy charges 0% fees on all plans; BigCommerce guarantees 0% only on Enterprise.
BigCommerce guarantees 0% additional transaction fees on its custom-priced Enterprise plans. This benefits massive sellers moving extremely high volumes of sales. Sellfy maintains a clear 0% platform transaction fee on every subscription tier. You only pay standard third-party processing fees on Sellfy. For most growing businesses, Sellfy offers a clearer and more profitable cost structure. BigCommerce Essentials pricing is not public, making fee comparison difficult. BigCommerce users benefit from reduced costs only at the highest tier. Sellfy users save money immediately upon launch across all tiers. Sellfy is the immediate cost-saver for smaller entities focused on pure profit margins.
Scalability & Performance
BigCommerce offers superior B2B scale and stability; Sellfy focuses on creator growth limits.
BigCommerce boasts 99.99% uptime and maintained 100% uptime during Cyber Week for ten years. This infrastructure supports massive global brands and multiple storefronts easily. Sellfy scales based on planned annual sales volume, maxing out at $200k on the Premium plan. Exceeding this cap requires upgrade or risks a 2% overage fee. BigCommerce features like unlimited API calls and B2B tools are necessary for true enterprise growth. Sellfy is built for creator scale, not the intense volume of a large retailer.
Creator Focus
Sellfy is built for digital goods/creators; BigCommerce targets general retail management.
Sellfy excels at handling digital product sales and large files up to 20GB. It supports digital subscriptions and integrated print-on-demand services naturally. BigCommerce is optimized for physical inventory, complex tax configurations, and multi-channel synchronization. Sellfy provides built-in tools like embed codes to sell anywhere, ideal for existing content creators. BigCommerce requires significant configuration for digital goods and relies on third-party apps.
Built-in Marketing
Sellfy includes powerful tools like email marketing; BigCommerce relies on external apps.
Sellfy provides a full integrated marketing suite, including affiliate marketing and product upselling. The Premium plan on Sellfy includes up to 50,000 email marketing credits per month. BigCommerce usually requires users to integrate and pay for separate marketing platforms for these features. This integrated structure simplifies operations and reduces costs significantly for Sellfy users. Sellfy makes high-impact marketing accessible to small teams immediately.
Payment Flexibility
BigCommerce supports over 55+ gateways; Sellfy requires only PayPal or Stripe.
BigCommerce allows sellers to choose from 55+ payment providers globally. This vast choice allows BigCommerce users to optimize for the lowest possible processing rates. Sellfy limits users to PayPal Business and Stripe for instantaneous payout processing. International sellers using BigCommerce can benefit from better local banking and currency options. Sellfy’s limitation simplifies setup but may restrict users outside common Stripe/PayPal regions.
Pricing Transparency
Sellfy publishes all pricing clearly; BigCommerce Enterprise uses request-a-quote only.
Sellfy clearly lists its tiered pricing starting at $22/month (billed annually) up to $119/month. Sellfy uses sales volume tiers to determine the subscription level needed, creating clarity. BigCommerce Enterprise requires users to contact the sales department for a custom quote. BigCommerce Essentials pricing is also not explicitly stated in the public data. Sellfy offers a clearer financial commitment for new businesses and creators.
Customer Support
Sellfy reviews praise responsive support; BigCommerce reviews cite unhelpful service.
Sellfy users consistently rate their support experience highly for being responsive and helpful. BigCommerce offers 24/7 US-based support, but user reviews frequently cite delays and poor resolution quality. Sellfy's support reputation is stellar, supporting a simplified platform experience. BigCommerce's support struggles, even for priority Enterprise clients, are detailed across many reviews. Sellfy provides a much better safety net for day-to-day operational questions.
Multi-Store Management
BigCommerce manages multiple brands easily; Sellfy is designed for a single store.
BigCommerce offers the Multi-Storefront feature for managing distinct brands from one backend. This consolidation is critical for large companies running regional or specialty sites. Sellfy is structured to power a single shop, often embedded onto an existing website. If you plan to launch more than one distinct storefront, BigCommerce is the infrastructure specialist. Sellfy offers no path for centralized multi-brand administration from one dashboard.
Our Verdict
Choosing between BigCommerce and Sellfy depends entirely on your current sales volume and needs. Sellfy is the definitive winner for creators and small businesses prioritizing simplicity and profit margins. BigCommerce is exclusively designed as the robust infrastructure for large, complex retail operations. BigCommerce's superpower is its sheer technical capability and infrastructure guarantees. It offers advanced features like B2B customer groups and central Multi-Storefront capabilities. BigCommerce is tailor-made for operations needing 55+ payment options and guaranteed 99.99% uptime. Unfortunately, this scale often comes with poorly reviewed customer support. Sellfy's superpower is its zero platform transaction fee model for maximum profitability. Creators enjoy the simple setup, integrated print-on-demand, and built-in email marketing tools. Sellfy is perfect for instant digital sales and generating stable, recurring subscription revenue. User satisfaction with Sellfy is extremely high (4.6 rating). The deciding factor is complexity versus cost and transaction fees. Sellfy keeps selling simple and transaction costs low for specialized sellers. BigCommerce handles the massive operational load of true enterprise e-commerce. Don't pick BigCommerce unless you need B2B tools or multi-store management. Go with Sellfy for simplicity, 0% fees, and guaranteed excellent support.
Frequently Asked Questions
Which is better for digital artists: BigCommerce or Sellfy?
Sellfy is significantly better for artists and creators selling digital goods. Sellfy handles large digital files up to 20GB easily and offers 0% platform transaction fees. BigCommerce focuses more on complex physical inventory management and high-volume retail.
Does BigCommerce offer print-on-demand like Sellfy?
Sellfy includes an integrated print-on-demand service directly within the platform. BigCommerce requires you to hook up and manage third-party applications for similar functionality. Sellfy offers a simple, zero-inventory way to launch custom merchandise quickly.
Which platform promises better infrastructure and reliability?
BigCommerce is built for superior infrastructure, boasting 99.99% uptime reliability. BigCommerce maintained a perfect 100% uptime during Cyber Week for ten years. Sellfy does not publish specific uptime guarantees but reports excellent day-to-day performance.
Can I remove all platform transaction fees with both BigCommerce and Sellfy?
Sellfy charges 0% transaction fees on all paid plans right from the start. BigCommerce only guarantees 0% additional fees on its highest tier, the quote-based Enterprise plan. For most sellers, Sellfy is the most cost-effective solution.
How do the included marketing tools compare between BigCommerce and Sellfy?
Sellfy includes a functional, built-in marketing suite with email marketing and affiliate tools. BigCommerce requires users to integrate and pay for separate third-party applications for these specific features. Sellfy simplifies the marketing stack dramatically.
Can I embed my store onto my existing website using BigCommerce?
Sellfy makes it very easy to embed the full shopping experience using simple widgets and buttons. BigCommerce is designed to run as a standalone, dedicated storefront platform. Sellfy offers more immediate flexibility for existing websites.
Ready to Choose?
Both tools have their strengths. Choose based on your specific needs.