Atlas VPN vs Surfshark
Atlas VPN versus Surfshark is an easy security decision today. Atlas VPN is permanently shut down and unavailable since April 2024. Surfshark offers comprehensive, active security and unlimited device protection. You need an operational VPN, which means Surfshark is the only real option.
Best for: Users confirming if Atlas VPN services are still operational, Historical research on formerly budget-conscious VPN options
Best for: Families or roommates securing unlimited devices with one account, Users needing active identity protection and Antivirus (Surfshark One)
Service Permanently Discontinued and Unavailable
We recognize that Atlas VPN previously offered competitive pricing and employed highly responsive customer support staff. However, the company has officially confirmed the permanent discontinuation of its VPN service as of April 2024. Overall, you cannot purchase or use this product now, making it effectively unavailable for any modern security needs.
Pros
- Customer support staff were consistently professional, swift, and competent (e.g., Monica, Webster, Emily).
- Historically offered very competitive and low-cost multi-year special offers.
- Proactive technical support sometimes issued quick, no-question refunds when streaming failed to work.
- Support staff were helpful and clearly explained complex issues to non-technical users.
Cons
- The VPN service was permanently discontinued in April 2024.
- Users reported frequent connection failures and highly unreliable performance.
- The essential Kill Switch security feature was reported as non-functional by some customers.
- Had significant issues reliably connecting to major streaming platforms (e.g., UK's ITVX, Channel 5).
Robust Security Suite for Unlimited Devices
We find Surfshark offers extensive value, combining a high-speed VPN with crucial identity protection tools like Incogni and Antivirus coverage for all your gadgets. External feedback confirms users appreciate the seamless multi-device coverage and consistently highlight the exceptional speed and patience of the customer support team. Overall, Surfshark stands out as a leading choice for users prioritizing extensive coverage and robust security features backed by excellent human assistance.
Pros
- Protects an unlimited number of simultaneous devices.
- Customer support is exceptionally fast, professional, and helpful.
- Comprehensive cybersecurity bundles (Surfshark One) available.
- Easy to install and simple user experience across multiple platforms.
Cons
- Users occasionally report VPN connection dropouts.
- Some third-party applications may conflict, requiring exclusion lists.
- Setup can be complex with non-standard logins (e.g., Amazon ID) or specific devices (e.g., Fire Stick).
AboutAtlas VPN
Atlas VPN has officially confirmed that its service is permanently unavailable. The company discontinued its VPN service in April 2024. 💡 This means that Atlas VPN is no longer accessible to potential new users or existing customers. They also thanked their loyal customers for all their support over the years.
AboutSurfshark
Surfshark offers a complete toolkit for defending your digital life. The core service is a robust VPN that secures your connection and works tirelessly wherever you go. This intuitive design means you will master it quickly. 💡
Beyond the VPN, Surfshark shields your entire device with Antivirus. This real-time defense works in the backstage, scanning files before you open them to keep malicious threats out. It even includes webcam protection. Finally, identity tools like Incogni and Alternative ID help guard your personal information. Incogni removes your data from the lists of data brokers. Alternative ID gives you a virtual phone number and email address to use for online registrations instead of your private details. It’s an easy-to-use app you can download on all your devices.
Highlights
Feature Comparison
Features Overview
We highlight the main differences and pick a winner for each feature.
Current Availability
Atlas VPN is permanently unavailable; Surfshark is fully active now.
Atlas VPN officially discontinued all services in April 2024. You cannot purchase or access Atlas VPN today. There is no support or security offered by Atlas VPN anymore. This makes Atlas VPN unsuitable for modern security needs. Surfshark is a popular, fully active, and reliable VPN provider. Surfshark is available for purchase and immediate download on all major platforms. This critical distinction makes Surfshark the only viable security option here. Surfshark maintains a vast, active network of 3200+ servers globally. This network ensures high uptime and reliable connection speeds. The real-world impact is simple: Atlas VPN offers zero protection today. Surfshark offers powerful, current protection for your data.
Device Coverage
Surfshark protects unlimited devices; Atlas VPN offers no coverage.
Atlas VPN is discontinued and cannot protect any devices. Details of its former device limits are now irrelevant. Surfshark provides extreme value with unlimited simultaneous connections. You can protect your entire household and all your gadgets easily. This unlimited policy is cost-effective for families and device hoarders. Surfshark secures phones, tablets, PCs, and smart TVs instantly. Surfshark eliminates the need for counting separate licenses. You only need one Surfshark account for everyone in your family. If you have many gadgets, Surfshark gives you simple, comprehensive coverage. Atlas VPN cannot even cover a single phone or laptop right now.
Advanced Security Tech
Surfshark includes Nexus and IP Rotation; Atlas VPN has zero features.
Atlas VPN is non-operational and provides no advanced features whatsoever. Surfshark provides cutting-edge Nexus technology for enhanced control. Nexus allows features like Dynamic MultiHop for custom server pairing. Dynamic MultiHop routes your traffic through two separate locations safely. Surfshark also offers IP Rotator, which automatically changes your IP every ten minutes. This significantly enhances anonymity and makes tracking extremely difficult. Surfshark provides tools for true power users seeking maximum privacy. Atlas VPN remains completely non-functional and featureless.
Comprehensive Protection
Surfshark is a full security suite; Atlas VPN offers only a defunct service.
Atlas VPN is closed and provides no security components. Surfshark goes far beyond just a standard VPN service. Surfshark offers the robust Surfshark One bundle for complete defense. This bundle includes real-time Antivirus and webcam protection. Surfshark also helps reclaim your data using Incogni, a data removal service. Incogni automatically contacts data brokers to pull your information offline. Surfshark provides Alert notifications if your personal data is ever leaked. Atlas VPN's historical reliability was very poor, with frequent connection drops. Surfshark delivers a full 360-degree digital defense strategy. You get connection security, device defense, and identity protection with Surfshark.
Customer Support
Surfshark provides outstanding, active 24/7 support; Atlas VPN's support is gone.
Atlas VPN was historically praised for its extremely competent support staff. Former staff members were noted for prompt technical and billing resolutions. However, Atlas VPN support is no longer available since the service shut down. Surfshark provides 24/7 live chat and email support. Surfshark support agents receive consistent, excellent user reviews for speed and patience. They quickly resolve setup issues or subscription problems efficiently. Surfshark’s support is a critical, actively available resource you can rely on today. Atlas VPN's good support reputation means nothing if the service doesn't exist. If you have an issue, only Surfshark can provide real-time assistance.
Streaming Reliability
Surfshark reliably unblocks content; Atlas VPN failed at streaming historically.
Atlas VPN users historically reported highly inconsistent streaming ability. They often struggled to access specific geo-restricted content and major platforms. Surfshark operates 3200+ servers in 100+ countries, optimizing for speed and geounblocking. Surfshark users report a much better streaming experience globally. Surfshark successfully works with many popular streaming services seamlessly. This global access ensures you can enjoy content wherever you travel. Users needing consistent access to international streaming must choose Surfshark. Atlas VPN simply cannot facilitate streaming access today.
Currently, we cannot display active pricing plans or subscription details for Atlas VPN. The company has publicly announced that its VPN service has been permanently discontinued.
Service Discontinued
The Atlas VPN service was permanently discontinued in April 2024. It is essential to know that you cannot purchase this plan or access this service at all. This means that details regarding previous features, current pricing, or supported devices are not applicable.
Here are the details for the bundles, focusing on what protection and tools they include. This information helps you decide which level of protection fits your needs best.
Surfshark VPN
Websites Supported: Unlimited Best For: Fast, fundamental security and privacy for daily browsing. Refund Policy: 30-day money-back guarantee Other Features:
- VPN secure connection
- Connects unlimited devices simultaneously
- Protects from viruses and malware
- Minimizes scams and spam
- Blocks ads and trackers
- 3200+ RAM-only servers in 100 countries
- Strict no-logs policy
This is the perfect choice if you primarily need exceptional speed and powerful VPN coverage for your whole family. It provides crucial protection against common online threats like malware and unwanted tracking.
- VPN secure connection
- Connect multiple devices simultaneously (Unlimited)
- Protects from viruses and malware
- Minimizes scams and spam
- Blocks ads and trackers
- All VPN features included
- Surfshark Antivirus (real-time defense, webcam protection)
- Alert (data breach detection)
- Alternative ID (proxy email/identity)
- Search (private search engine)
Pricing Notes
- Atlas VPN is permanently discontinued and offers no active subscription plans.
- You cannot purchase or subscribe to Atlas VPN today, even for historical purposes.
- Surfshark pricing is structured around a core VPN or the comprehensive Surfshark One bundle.
- Surfshark does not offer a free trial, but provides a reliable 30-day money-back guarantee.
- Surfshark's unlimited device allowance provides excellent value for large households.
Pricing Head-to-Head
User Reviews
Community feedback for Atlas VPN is highly polarized, primarily focusing on two extreme points: connection reliability and customer service responsiveness. Many users reported persistent technical problems, including frequent connection failures, a sometimes non-functional Kill Switch, and an inability to reliably stream geo-restricted content, such as certain UK channels 👎.
After the company sale, some customers struggled just to log in, confirming concerns about operational reliability. Conversely, the high quality of the customer support team—with specific members like Monica, Webster, and Emily frequently praised—is a standout positive.
AtlasVPN charged me despite confirming my account cancellation last month, which made me furious. The system error caused a recurring bill. Edit: The problem was resolved quickly without any issues, and I am now satisfied with the outcome.
Surfshark receives outstanding external feedback, earning an average 4.4-star rating across over 27,000 Trustpilot reviews. Reviewers consistently praise the service's ease of use and reliable performance across various devices, often highlighting the significant boost in online security they feel after subscribing.
However, the most recurring theme is the exceptionally prompt and helpful customer service. Multiple support agents (including Lucian Montgomery, Phoenix Harrington, and Tristan Langley) are frequently named for their professionalism, patience, and ability to quickly resolve technical challenges, including subscription and specific setup problems.
My PS account was hacked twice before I started using Surfshark. Since subscribing, I feel totally safe online and also get a far better streaming experience. It truly helps reclaim digital security.
Our Verdict
This comparison has one clear winner: you must choose Surfshark over Atlas VPN. The simple, critical truth is that Atlas VPN permanently shut down in April 2024. Therefore, Atlas VPN is completely unable to provide any security or service today. You cannot buy it, download it, or use it for protection. Surfshark’s superpower is making world-class security simple and scalable. Surfshark offers protection for an unlimited number of devices instantly. Surfshark also provides a powerful full suite with Antivirus and Incogni data removal. You get audited privacy and 3200+ servers across 100+ countries with Surfshark. Atlas VPN was historically known for competitive pricing and great customer support, despite poor connections. However, none of that matters now that Atlas VPN is non-operational. Surfshark provides excellent 24/7 support right now, which is necessary. The deciding factor is functionality; Atlas VPN is zero percent functional today. Surfshark is a modern, comprehensive security tool. Pick Surfshark if you need active protection for your family and devices. Ignore Atlas VPN completely and search for a viable replacement VPN service.
Frequently Asked Questions
Is Atlas VPN still operational or providing service in 2024?
No, Atlas VPN is permanently discontinued and officially shut down. The termination date for all services was April 2024. You cannot purchase or use Atlas VPN under any circumstances today. You must choose a fully functioning alternative like Surfshark.
Which service protects the most devices, Atlas VPN or Surfshark?
Surfshark protects an unlimited number of simultaneous devices with one account. Atlas VPN protects zero devices because the service is permanently unavailable. Surfshark provides the best value for households with many phones and laptops.
Does Surfshark offer a full Antivirus shield like Atlas VPN?
Atlas VPN offered only a historical VPN product which is now shut down. Surfshark offers a comprehensive security bundle called Surfshark One. This bundle includes real-time Antivirus protection and webcam safeguards. Surfshark goes far beyond a basic VPN service.
Which software has better customer support: Atlas VPN or Surfshark?
Surfshark provides highly praised, active 24/7 live chat and email support. Atlas VPN was known for good support historically, but the team is no longer operational. For real assistance today, Surfshark is the only choice.
Is Surfshark worth the cost compared to Atlas VPN’s old low pricing?
While Atlas VPN had low prices, that service no longer exists. Surfshark offers far superior features, reliability, and guaranteed service. Surfshark's unlimited devices and advanced features provide excellent current value.
Does Surfshark offer advanced IP or server control like Atlas VPN?
Atlas VPN did not feature advanced server controls and had reliability issues. Surfshark offers Nexus technology for advanced control. Nexus includes IP Rotator and Dynamic MultiHop features. This high-end connectivity is actively available on Surfshark now.
Ready to Choose?
Both tools have their strengths. Choose based on your specific needs.