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BigMarker

BigMarker

The highly-ranked platform for powerful virtual and hybrid events.

#2 dans Webinar
1 min read · Updated 10/4/2025
BigMarker homepage screenshot

At a glance

Quick overview for BigMarker: rating, pricing summary, key features, and highlights.

Ciroapp review

4.3
Feature-rich platform, requiring premium investment.

We found BigMarker delivers one of the most robust and highly-rated feature sets available for virtual event hosting, focusing on superb reliability and deep audience data capture. Overall, the platform is a feature powerhouse for enterprise events, though prospective users should weigh the reported high cost and documented inconsistencies in customer support responsiveness.

Pros

  • Pro:All-in-one platform supports meetings, webinars, and virtual/hybrid events.
  • Pro:Reliable video conferencing with superb sound quality.
  • Pro:No software installation needed for event attendees.
  • Pro:High feature depth: includes polls, tickets, autoresponders, and breakout rooms.

Cons

  • Con:Customer support responsiveness is frequently reported as poor or "abysmal."
  • Con:Considered an expensive service compared to alternative solutions.
  • Con:Backend interface is currently only available in English.
  • Con:Pricing is quote-based across all tiers, requiring contact with sales.
Range: Not explicitly stated
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
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BigMarker review, pricing, features, pros & cons

Are you tired of hosting standard virtual events that struggle to engage your audience? It's tough to deliver truly impactful digital experiences that move the needle. ✨ BigMarker addresses this core challenge by helping you host interactive streams designed to inspire attendees and generate powerful data for your business.

What is BigMarker?

BigMarker is a robust platform connecting professionals through virtual and hybrid events. 💡 It specializes in hosting interactive streams, helping organizations run impactful webinars that achieve real business outcomes. This solution supports comprehensive event planning, whether you are managing a small webinar series or planning a large annual customer conference.

BigMarker gives event planners and marketers the tools needed to stand out from the crowd.

BigMarker Key Features

✨ Effortless Scalability for Events of Any Size

This platform easily supports your growth from small meetings to massive yearly conferences. You can confidently plan virtual or hybrid events knowing BigMarker handles large audience volumes. We offer tiers defined by the maximum number of live attendees you need to support. Enterprises can utilize capacity ranging up to 500,000 live attendees in the largest plan.

This robust architecture ensures the platform scales perfectly alongside your business strategy. It also manages host licenses, increasing from one license in the Basic plan up to six licenses for the Enterprise+ tier. By adjusting capacity and licensing, BigMarker meets the needs of growing organizations.

🤝 Dynamic Tools for Highly Interactive Streaming 🤝

Inspiring audience interactions are crucial for delivering impactful digital experiences. BigMarker is designed to host interactive streams that capture attendee attention. Hosts can easily share professional video content and quickly connect with their audience.

The system dramatically increases collaboration potential during live sessions. Users in the Basic plan can share up to 9 webcams simultaneously. For organizations requiring massive presenter capacity, the Enterprise plan supports a high limit of up to 64 webcams shared at once.

✨ Advanced Event Formats and Lifecycle Support

Managing the full event lifecycle is simpler thanks to comprehensive, built-in tools. We start by providing a complete system for full-service registration and sending reminder emails to all attendees. This saves event planners significant administrative time.

Once the event date arrives, you have flexibility beyond standard live streams. We built in several advanced formats to maximize your content reach and usage. These types are perfect for automating and extending your webinar program:

  • Simulive events
  • Evergreen content
  • 24/7 access webinars

Enterprise users unlock additional features for comprehensive event planning. These capabilities include Breakout Rooms and integrated systems for Ticketing and Payments.

✨ Enterprise Connectivity and Full Custom Control

For organizations requiring deep system connectivity, advanced integration tools are readily available. Enterprise subscribers gain crucial benefits like API access and immediate Zapier integration. This allows you to connect BigMarker smoothly with your existing marketing and sales technology stack.

Maximum brand presence and stringent security controls are available in the top tier. Enterprise+ offers advanced security protocols like Single Sign-on (SSO) and Multi-factor Authentication (MFA). You can also apply custom branding using white-labeled domains and a custom page designer. This control ensures the event environment always feels professional and cohesive.

✨ Generating Powerful Audience Data

Your events must generate more than just engagement; they should provide actionable business insights. BigMarker is engineered to help you capture valuable performance insights and powerful audience data. Even foundational plans offer basic integrations and analytics to get started quickly.

As your organization grows, you unlock advanced CRM and Marketing Automation System (MAS) integrations. This ensures the valuable data generated during your interactive streams flows efficiently back into your core marketing systems. You receive performance metrics critical to guiding your ongoing event strategy.

Use Cases

🤝 Hosting Your Annual Customer Conference

Need to plan a comprehensive, large-scale customer event? BigMarker provides the tools necessary for managing everything from the smallest detail to the final metrics. This helps you move beyond basic event software to create an experience that truly takes a customer-first approach, ensuring attendees gain value.

Whether you host a fully virtual event or a complex hybrid setup, the platform supports high volumes of traffic. You can access highly-ranked mobile event apps and robust registration features. The goal is delivering a top-notch event that makes your organization stand out.

Tip: Focus on content strategy using the customer conference planning guides provided by BigMarker.

📈 Maximizing B2B Webinar Lead Qualification

Problem: Your current B2B webinars are not generating actionable marketing data.

Approach: Use BigMarker’s interactive streaming capabilities to deeply engage the audience. The platform is specifically engineered to capture powerful performance insights and valuable data points. These insights inform your sales and marketing follow-up.

Outcome: Dramatically improved lead retrieval rankings and audience data usable across marketing automation systems. Access industry benchmark reports to compare your performance against leading B2B marketers.

🔒 Scaling Global Enterprise Training Securely

A global company needs to train thousands of partners while maintaining strict security policies. This requires maximum capacity and advanced organizational features.

Step 1: Choose the Enterprise+ plan to support up to 500,000 live attendees in a single session. Step 2: Implement Single Sign-On (SSO) and Multi-Factor Authentication (MFA) to ensure only authorized users access the content. Step 3: Leverage features like live translation and closed captioning, making the training accessible globally. Step 4: Integrate the data using up to two CRM/MAS connections for seamless data governance.

⚙️ Creating Automated, 24/7 Educational Programs

Are you struggling to host educational content across multiple time zones? You need reliable content running continuously, without a host needing to be live at all times. BigMarker offers advanced webinar functionality to solve this.

You can set up 24-7 evergreen programs that loop content automatically for new visitors. Use Simulive events, where a pre-recorded session is played live, to ensure high production quality while maintaining live chat interaction. This guarantees your audience receives content when they need it, around the clock.

💲 Monetizing Events with Ticketing and Payments

Many organizations want to generate revenue directly from their specialized virtual sessions and conferences. BigMarker streamlines the process of managing event finances.

The platform supports ticketing capabilities and payment processing right within the event interface. This feature is unlocked at the Enterprise level. You gain a powerful, integrated solution for turning unique content into measurable income.

🔗 Integrating Event Data into Existing Systems

A fast growing company requires their event performance data to flow instantly into their existing CRM and marketing stacks. Manual data entry is too slow and inefficient.

BigMarker provides API Access and Zapier integration starting in the Enterprise tier. This ensures that valuable insights, like lead qualifications and engagement metrics, are automatically synchronized. This integration capability allows marketers to run highly targeted campaigns immediately following an event.

Pricing Overview for BigMarker

Pricing range
Not explicitly stated

BigMarker offers three primary subscription tiers—Basic, Enterprise, and Enterprise+—designed around your virtual event needs. Since pricing depends entirely on factors like attendee volume and required features, you must contact their sales team for a personalized quote.

Plans & Pricing

Basic

Contact for pricing
Attendee Limit: 1,000 | Host Licenses: 1
  • Up to 1,000 Live Attendees
  • 1 Host License
  • Share up to 9 Webcams
  • Live & On-Demand Webinars
  • Full-service Registration
  • Basic Integrations & Analytics
Request a Quote

Enterprise

Contact for pricing
Attendee Limit: 10,000 | Host Licenses: 4 | CRM/MAS Integrations: 1
  • Up to 10,000 Live Attendees
  • 4 Host Licenses
  • 1 CRM/MAS Integration
  • Advanced Webinars (Simulive, Evergreen, 24-7)
  • API Access/Zapier Integration
  • Customer Success Manager & Enterprise SLA
Request a Quote

Enterprise+

Contact for pricing
Attendee Limit: 500,000 | Host Licenses: 6 | CRM/MAS Integrations: 2
  • Up to 500,000 Live Attendees
  • 6 Host Licenses
  • 2 CRM/MAS Integrations
  • Single Sign-on (SSO) & MFA
  • Live Closed Captioning & Translation
  • White Labeled Domains & Custom Page Designer
Request a Quote

BigMarker costs between Not explicitly stated and Not explicitly stated per Not explicitly stated with 3 plans: Basic at Not explicitly stated, Enterprise at Not explicitly stated, and Enterprise+ at Not explicitly stated.

Since BigMarker customizes its offering, you'll need to reach out directly to their team for pricing information based on your specific requirements. We've outlined the features and capabilities for each plan below.

Basic

Price: Not explicitly stated (Request a Quote) Websites Supported: Not explicitly stated Best For: Small- and medium-sized businesses starting to host webinars & virtual events. Refund Policy: Not explicitly stated Other Features:

  • Up to 1,000 Live Attendees
  • 1 Host License, share up to 9 webcams
  • Full-service Registration and Emails
  • Basic Integrations and Analytics

This plan provides all the foundational tools you need to successfully launch and run live and on-demand webinars. If you are just starting out and need reliable, standard features like polling and basic reporting, the Basic plan is a great fit.

Enterprise

Price: Not explicitly stated (Request a Quote) Websites Supported: Not explicitly stated Best For: Enterprise-grade capabilities & connectivity for the fastest growing companies. Refund Policy: Not explicitly stated Other Features:

  • Up to 10,000 Live Attendees
  • 4 Host Licenses, share up to 64 webcams
  • 1 CRM/MAS Integration, API Access, and Zapier Integration
  • Advanced Webinars (Simulive, Evergreen, 24-7)
  • Breakout Rooms, Ticketing & Payments, and Enterprise SLA

The Enterprise plan scales up your capacity and provides crucial tools for dedicated marketing teams. If you manage high attendee volumes, need advanced features like API access and custom landing pages, and require dedicated support, you should consider this tier.

Enterprise+

Price: Not explicitly stated (Request a Quote) Websites Supported: Not explicitly stated Best For: Enterprises generating significant results from their webinar & event programs. Refund Policy: Not explicitly stated Other Features:

  • Up to 500,000 Live Attendees
  • 6 Host Licenses and 2 CRM/MAS Integrations
  • Custom Branding (White Labeled Domains, Custom Designer)
  • Advanced Security (SSO, MFA, Negotiable DPA Terms)
  • Live Translation, Closed Captioning, and Multi-language Support

For globally scaling organizations that require maximum capacity, stringent security features, extensive branding options, and high-touch support, the Enterprise+ plan offers everything you need. This plan is designed for companies running mission-critical, large-scale event programs.

Because BigMarker uses custom pricing across all tiers, you won't find a free plan or a trial option explicitly listed. To get an accurate understanding of the investment, you'll need to contact their sales team directly via the 'Request a Quote' button visible on all plans. They will work with you to build a package that meets your event hosting objectives.

User Reviews

BigMarker users frequently praise its comprehensive feature set, calling it a “big beast of a SAAS” and potentially the best webinar software out there. Users report that the platform excels in reliability, providing superb video and sound quality, which is crucial for professional events.

The ease of use is also high for attendees, as no software installation is required. However, sentiment is sharply divided concerning customer support.

Multiple reviewers described the support experience as "abysmal," noting that it often "takes forever to hear back." In some cases, staff provided unsatisfactory help articles rather than addressing complex issues, suggesting a lack of basic product understanding. Users also find that the premium features come at a cost; BigMarker is generally considered an expensive service compared to competitors.

Despite the high price tag and inconsistent service support, its robust capabilities for hosting everything from quick internal meetings to large virtual summits make it a highly desirable platform. 💡

What users say elsewhere

Mark J.
· Trustpilot · Mar 15, 2023
5.0 / 5

This is a big beast of a SAAS platform. If you need any feature for a webinar or virtual summit, BigMarker has solved it for you. We especially love the reliable video and superb sound quality—they truly excel in those crucial categories.

Kate L.
· Trustpilot · Jun 18, 2020
1.0 / 5

This is a premium software service, but its support is abysmal. It takes forever to hear back, and issues are often not addressed correctly. They frequently send the same unsatisfactory help article, suggesting staff lack basic product knowledge.

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Why use BigMarker?

When selecting an event platform, you need assurance that the software will perform and consistently deliver results. BigMarker offers confidence through proven performance and highly-rated client success. Here is why you should consider making the switch today:

  • ✅ Highest Customer Satisfaction: BigMarker has achieved the #1 customer satisfaction rating in G2’s Webinar Software category for six consecutive quarters, reflecting reliable user experiences.
  • 💡 Generate Powerful Audience Data: Stop relying on minimal data. You can host interactive streams engineered to inspire audiences and capture valuable performance insights.
  • 🌎 High Rankings Across Key Event Areas: The platform receives high G2 rankings in crucial virtual event categories including lead retrieval, live streaming, and mobile event apps.
  • 🤝 Access Industry Best Practices: Leverage valuable guidance and reports, like the B2B Marketing Webinar Benchmark Report, to ensure you are optimizing your event performance and strategy.

Ready to transform your workflow with BigMarker?

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Frequently Asked Questions

Is BigMarker priced per host seat or based on attendee volume?

Pricing scales based on both factors. Each pricing tier includes a specific number of host licenses and a tiered maximum capacity for live attendees. For instance, the Basic plan provides 1 host license for up to 1,000 attendees.

Does BigMarker offer a free trial or a free usage tier for testing the platform?

No, BigMarker utilizes a quote-based pricing model across all subscription tiers. You must contact their sales team directly to discuss your plan requirements. There is no free plan or free trial explicitly listed on the official site.

What is the maximum capacity for live attendees across the different plans?

Capacity scales significantly across the tiers. Basic allows up to 1,000 live attendees, while Enterprise accommodates up to 10,000 attendees. The top-tier Enterprise+ plan supports a high capacity of up to 500,000 live attendees.

How many host licenses are included in the top-tier plans?

The Basic plan starts with 1 Host License. The Enterprise plan includes 4 Host Licenses. The maximum available is 6 Host Licenses within the flagship Enterprise+ tier.

Which specific CRM and marketing integrations does BigMarker support?

The platform offers limited CRM/MAS Integrations starting in the Enterprise tier. While they confirm API access and Zapier integration are available, the names of specific supported CRMs are not explicitly stated on the site.

Do I get a dedicated account manager or enhanced support with my subscription?

A Customer Success Manager is included starting with the Enterprise tier. The Enterprise+ plan receives enhanced benefits, including specialized technical assistance and enhanced customer success resources.

Does BigMarker provide a formal Service Level Agreement (SLA)?

Yes, an Enterprise SLA is provided with the Enterprise plan. The top-tier Enterprise+ plan receives an upgraded Enterprise+ SLA, alongside the benefit of Live Event Monitoring.

What advanced security features are available in BigMarker?

Advanced security features are reserved for the Enterprise+ plan. This includes Single Sign-on (SSO), Multi-factor Authentication (MFA), and Negotiable DPA Terms for organizations needing high-level compliance.

Can I host automated or pre-recorded (evergreen) event content?

Yes. The Enterprise tier unlocks advanced possibilities like Simulive webinars and Evergreen, automated webinars. This plan also supports running webinars 24/7 and managing an entire webinar series.

What are the options for advanced branding, like white-labeling?

Full White Labeled Domains are included only in the Enterprise+ tier. This plan also offers a Custom Page Designer, the use of custom fonts, and custom email templates for full brand cohesion.

How does BigMarker support international or multilingual events?

Robust multi-language support is available in the Enterprise+ level. Key features include Live Translation, Live Closed Captioning, and general Multi-language Support, as well as 360-degree streaming.

What is the refund or cancellation policy for BigMarker subscriptions?

The official site does not explicitly state a refund or cancellation policy. You must discuss refund and cancellation terms directly with their sales team during the quote process.

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