The main difference between CX Genie and Manychat is that Manychat offers money back guarantee for 30 days but CX Genie does not offer this.
In this versus, we compare CX Genie vs Manychat in-depth to help you choose one of them. If you want to know more details, we recommend you to read our CX Genie review and Manychat review.
However, you can also directly find the Best Chatbot Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.
Here is what we will talk about in the rest of this article:
To make your choice quick and efficient, here is a short summary about our comparison of Manychat vs CX Genie. Find out their ratings, features, prices and then discover the winner of the versus.
CX Genie’s pricing structure is designed to cater to businesses of all sizes, offering flexible options that scale with your needs. Starting with a free Basic plan, users can upgrade to Premium at $14.99/month or Pro at $24.99/month, unlocking more advanced features like API access and increased conversation limits.
For larger enterprises requiring custom solutions, the Enterprise plan offers tailored pricing to meet specific operational demands.
Basic (Free Plan)
Price : $0/month
Conversations : 1,000 conversations per month
Documents for AI Knowledge : 3 (e.g., files, FAQs, articles, URLs)
Team Members : 1
Chatbots : 1
Channel Integrations : Not available
Best For : Beginners or small businesses starting with basic chatbot features.
Premium Plan
Price : $14.99/month
Conversations: 5,000 conversations per month
Documents for AI Knowledge : 50
Team Members : Up to 5
Chatbots : Unlimited
Channel Integrations : Not all channels available
Support : Premium support included
Best For : Small to mid-sized businesses handling around 30 customer requests daily, needing more chatbots and higher conversation capacity.
Pro Plan
Price : $24.99/month
Conversations : 30,000 conversations per month
Documents for AI Knowledge : Unlimited
Team Members : Up to 30
API Access : Full API access for custom integrations
Channel Integrations : All available channels
Support : Premium support included
Best For : Businesses with larger customer support operations, typically managing around 200 requests per day, and those needing advanced features like API access.
Enterprise Plan
Price : Custom (contact for details)
Conversations : More than 30,000 per month
Team Members : More than 30
Customization : Custom AI training model, SAML SSO, audit logs
Support : 24/7 ticket and live support
Best For : Large enterprises requiring custom solutions, higher conversation limits, advanced security features, and round-the-clock support.
Whether you’re just starting out or scaling up, Manychat offers a range of pricing options starting from $15 per month for 500 contacts to a custom pricing.
Get access to essential features for free or unlock advanced capabilities with our Pro and Premium plans. Choose the plan that’s right for you and take your customer engagement to the next level !
Free Plan
Cost: $0 per month
Contact Limit: Up to 1,000 contacts
Features:
Automate Conversations: Allows unlimited custom flows to engage up to 1,000 contacts.
Acquire New Customers: Provides access to basic Growth Tools to drive leads to your automation.
Segment Contacts: Offers up to 10 customer tags for segmentation.
Payment: No credit card required for sign-up.
Pro Plan
Cost: Starts at $15 per month
Contact Limit: Scales with the number of contacts
Features:
Engage Unlimited Contacts: No limit on the number of contacts you can engage.
Expand Customer Reach: Provides unlimited Growth Tools and Keywords.
Advanced Campaigns: Allows unlimited tags, custom fields, and advanced segments.
Performance Optimization: Includes Manychat Analytics & Insights tools.
Integrations: Compatible with tools you already use.
Branding: No Manychat branding on your chatbots.
Payment: Billed monthly according to the size of your contact list.
Premium Plan
Cost: Custom pricing
Contact Limit: No price scaling with the number of contacts
Features:
Custom Solutions: Tailored to your specific business needs.
Premium Support: White glove 1:1 product onboarding and live chat support.
Custom Integrations: Allows integration with CRMs, ad platforms, and marketing tools.
Priority Access: Direct access to Manychat automation experts.
Payment: Fixed monthly cost, with the option for an annual plan to save money.
Each plan is designed to cater to different business needs, from startups to large enterprises. The Pro and Premium plans offer more advanced features and scalability, making them suitable for businesses looking to expand their customer engagement strategies.
English 
French 
Spanish 
Portuguese 
Russian 
German 
Italian 
Japanese 
Dutch 
Polish 
Korean 
Turkish 
Vietnamese 
Thai 
Persian 
Arabic 
Chinese 
Swedish 
Romanian 
Czech 
Ukrainian 
Hungarian 
Indonesian