Dive into the ultimate guide to SimplyBook.me, the scheduling powerhouse that’s transforming how service industries and enterprises operate.
From its robust features and seamless integrations to its compelling advantages and few caveats, this article offers a 360-degree view of what makes SimplyBook.me a game-changer.
Whether you’re aiming to attract new clients, enhance customer engagement, or optimize your business management, discover why SimplyBook.me is the solution you’ve been searching for.
Read further to learn more about SimplyBook.me, in our review we will detail its features, pros and cons with our rating, and a conclusion about why you should use it.
Click on “open” if you want to see exactly what we will talk about in the rest of this article.
Overview
What is SimplyBook.me?
SimplyBook.me is an online appointment scheduling software designed for service-based industries. The platform allows businesses to define their services and providers, displaying their availability for 24/7 online bookings.
It offers a mobile-optimized booking website and integrates seamlessly with social media platforms like Facebook, Instagram, and Google My Business.
The software also provides SMS and email notifications for both staff and clients when appointments are booked, canceled, or rescheduled.
Additional features include payment processing options through various gateways like PayPal and Stripe, as well as a Point of Sale (POS) system for on-site transactions.
It supports custom features like coupons, gift cards, memberships, and waiting lists, among others. The software is HIPAA compliant and offers an admin app for managing the business on the go.
SimplyBook.me specifications
| Features | API / Admin Panels / Appointment Scheduling / Booking and Scheduling System / Browser notifications / Complete Video Tutorials / Event Scheduling / Facebook Integration / Generates a QR code / Instagram integration / Live chat / Loyalty System / Mobile app / More Loyal Customers / Multiple Locations / Multiple Payment Options / Popular Mobile Payment System / Sales Management / Support Multiple Languages / Task Management / Ticket Management / Video Meeting / Zapier Integration |
| Best suited for | Small businesses, Mid size businesses, Large enterprises |
| Website languages | Brasil / Chinese / Deutsch / English / French / Italian / Japanese / Korean / Nederlands / Portuguese / Russian / Spanish / Ukrainian |
| Website URL | Visit official website |
| Support link | Support page |
| Live chat | Yes |
| Company address | Limassol, Cyprus |
| Year founded | 2009 |
Pricing
SimplyBook.me pricing: How much does SimplyBook.me cost?
Navigate the flexible pricing landscape of SimplyBook.me, where plans range from $0 to $99.90 per month.
Whether you’re just starting out or scaling up, there’s a plan tailored to fit your booking volume, custom features, and user needs.
| Pricing range | From $9.90 to $99.90 per month |
| Pricing types | Annual subscription / Monthly subscription |
| Free plan | Yes |
| Free trial | Yes, 14 days |
| Money back guarantee | No |
| Pricing page link | See plans |
SimplyBook.me pricing plans
Free Plan – $0/month
- Included Bookings: 50
- Custom Features: 1
- Users/Providers: 1
- Payments, Deposits & Tips: Limited
- Admin App: Available
- Client App: Limited
Basic Plan – $9.9/month
- Included Bookings: 100
- Custom Features: 3
- Users/Providers: 5
- Branded Booking Website & Widget
- Directory Listing
Standard Plan – $29.9/month
- Included Bookings: 500
- Custom Features: 8
- Users/Providers: 15
- Coupons & Gift Cards: Available
- Sales (POS): Available
Premium Plan – $59.9/month
- Included Bookings: 2000
- Custom Features: Unlimited
- Users/Providers: 30
- Link Removal
- HIPAA Compliance: Available
Premium Plus Plan – $99.9/month
- Included Bookings: 5000
- Custom Features: Unlimited
- Users/Providers: 60
- HIPAA Compliance: Available
Common Features Across All Plans
- Scheduling: Advanced employee and resource schedule management, recurring appointments, and event bookings.
- Booking Website: Online and manual bookings, mobile responsiveness, and rich design options.
- Administration: Admin App for iOS & Android, easy canceling & rescheduling, multiple system users, and Zapier integration.
- Notifications: Automatic emails for confirmations, reminders, cancellations, and rescheduling. Browser notifications for admin.
Features
SimplyBook.me features: What can you do with it?
The features of SimplyBook.me are designed to streamline the appointment scheduling process, enhance client engagement, and simplify business management.
From 24/7 online bookings and multi-channel integrations to robust marketing tools and comprehensive business analytics, the platform offers a wide array of functionalities tailored to meet the needs of businesses across various industries.
Booking Made Easy
Accept Online Bookings 24/7
Allows clients to book appointments through various channels like your booking website, business website, and social media platforms such as Facebook, Instagram, or Google Business Profile.
Facebook, Instagram & Google Integration
Enables direct appointment bookings via your Facebook page and Instagram profile using a “Book Now” button. Also integrates with Google Business Profile for easy discoverability.
Membership, Classes, Events, Tickets & Waiting Lists
Supports various business models including memberships, classes, events, and ticketing. Also includes a waiting list feature for fully booked slots.
Client Information Upon Booking
Allows for customized intake forms to collect client information during the booking process, including text, checkboxes, drop-downs, and file uploads.
Reduce No-shows & Double Bookings
Sends tailored reminders before scheduled appointments and allows for upfront deposits to minimize last-minute cancellations. Also synchronizes with your personal calendar to avoid double bookings.
Multiple Locations or Video Meetings
Facilitates scheduling across multiple locations and offers video meetings through platforms like Teams and Google Meet.
Marketing & Sales
Promote with QR Code
Generates a QR code for easy access to your booking website, ideal for marketing materials and business cards.
Attract New Clients
SimplyBook.me employs a multi-faceted approach to help businesses attract new clients. It enhances your online visibility through multiple channels, including social media platforms and search engines, by optimizing for SEO.
This ensures that your booking website ranks higher in search results, drawing more organic traffic.
Additionally, the platform allows you to showcase Google Reviews directly on your booking website, providing social proof that can instill trust and encourage new clients to book your services.
Sell More to Current Clients
The platform goes beyond basic appointment scheduling by encouraging repeat business from existing clients. One of the ways it does this is through “Book soon” reminders, which are automated messages that prompt clients to schedule their next appointment.
Additionally, SimplyBook.me allows businesses to upsell service add-ons, packages, and even tips at the point of booking. This feature not only increases the average transaction value but also enhances the customer experience by offering more comprehensive service options.
Retain Clients with Coupons, Gift Cards, and Loyalty System
Customer retention is made easier with SimplyBook.me’s array of incentive-based features. The platform offers customizable loyalty systems that reward clients for repeat bookings, enhancing long-term engagement.
Businesses can also create and distribute coupons and gift certificates through the platform, providing an extra layer of incentive for clients to return.
These features are not just beneficial for customer retention but also serve as effective marketing tools to attract new clients through word-of-mouth and social sharing.
Business & Client Management
Stay on Top of Your Business
Provides analytics on site visits, popular services, and busy providers. Also integrates with Google Tag Manager for advanced tracking.
Manage Day-to-Day via Admin App
Includes an admin app for mobile management of bookings, client lists, and more.
Manage Employees and Resources
Allows for detailed employee scheduling, including break times and vacations. Sends reminders and notifications to employees for new, rescheduled, or canceled appointments.
Manage Daily Sales and Deposits
Facilitates easy management of daily sales and deposits, including cash, card, and advance payments through a Point of Sale (PoS) feature.
Website & Widgets
Design Your Unique Booking Website
Offers over 20 different themes and layouts for your booking website, with customization options including color schemes and custom CSS.
Design Your Integrated Widget
Provides widgets that can be customized to match your company branding, allowing clients to book directly from your website.
Integrations
Zapier Connection
The Zapier connection feature in SimplyBook.me serves as a bridge between the booking platform and hundreds of other business applications, streamlining your workflow like never before.
Whether it’s automating email campaigns with MailChimp, sending instant notifications via Slack, managing tasks in Zenkit, or syncing appointments with Outlook, the Zapier integration makes it all possible without requiring any coding skills.
This feature is particularly beneficial for businesses looking to automate repetitive tasks, consolidate data, or enhance customer engagement through various platforms. By connecting SimplyBook.me with other tools you already use, you can create a more cohesive and efficient operational environment.
API for Developers
SimplyBook.me offers an Application Programming Interface (API) that allows developers to integrate the platform’s booking system into their own projects. This feature is particularly useful for businesses that require a customized booking experience or want to integrate SimplyBook.me’s functionalities into their existing systems.
The API is robust and well-documented, providing the flexibility to create tailored booking solutions that can interact seamlessly with other software and databases.
Range of Payment Providers
One of the standout features of SimplyBook.me is its support for a wide range of payment providers, both for online and on-site transactions. This includes popular gateways like PayPal and Stripe, making it convenient for businesses to accept payments in various forms.
The system also includes a Point of Sale (PoS) feature, which facilitates on-site transactions, allowing businesses to manage all their sales and deposits in one place.
This flexibility in payment options ensures that businesses can cater to a broader customer base, enhancing the overall user experience.
Conclusion
SimplyBook.me review: Why you should use it?
SimplyBook.me is a robust scheduling software that caters to service industries and enterprises. With its affordable pricing, user-friendly interface, built-in website, and seamless Square integration for payment processing, the platform offers unparalleled value.
Users appreciate the direct and fast customer support, emphasizing that the system provides excellent value for money.
Pros and Cons
Pros of SimplyBook.me
- Affordable Pricing: The software is competitively priced, making it accessible for businesses of all sizes.
- Ease of Use: The user interface is intuitive, allowing clients to book appointments effortlessly.
- Built-in Website: Comes with a built-in website feature, eliminating the need for external site hosting.
- Square Integration: Easily integrates with Square for streamlined payment processing.
- Customer Support: Offers fast and professional customer support.
Cons of SimplyBook.me
- Review Disappearance: Some users have reported that customer reviews occasionally disappear from the site.
- Booking Issues: Clients have faced difficulties in booking appointments due to site errors.
- Manual Renewal for Free Version: The free version requires manual monthly renewal, which can be easily forgotten and cause widget issues.
FAQ
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