Best Customer Experience
We do not choose a winner because it is a collection of the best one, we consider that they all have their advantages and that they are adapted to many different needs.
However, the rating we give them highlights the ones we consider the best.
Optimize your Customer Experience with One Powerful Product
Froged is a customer engagement platform that helps businesses connect with their customers in a meaningful way. With live chat, knowledge base, and customer feedback tools, Froged makes it easy to provide personalized support and improve customer satisfaction. Plus, it offers analytics to help you track customer behavior and identify areas for improvement. PROS:
- Good customer service
- Campaign success setup
- Have facts ready when talking to clients
- Collect email addresses from departing visitors
- Business growth using client journeys
- Dynamic tagging and user groups help organize databases
- Ease of use
CONS:
- The dashboard is non-interactive in the free version
- The behavioural analysis only in paid versions
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