The main difference between Sage CRM and Salesforce is that Sage CRM is a web-based customer relationship management solution specifically designed for small and medium-sized businesses. It caters to various industries, including financial services, healthcare, manufacturing, retail, and more. On the other hand, Salesforce, a renowned CRM solution provider based in the United States, offers a comprehensive suite of CRM tools suitable for businesses of all sizes, with a particular focus on large enterprises.
Another difference is that Sage CRM is a powerful management tool that empowers you to uncover valuable business insights and drive growth by leveraging your customer base. In contrast, Salesforce is a remarkable tool that enables you to gather insights from diverse sources and create a system of invaluable information.
In this versus, we compare Sage CRM vs Salesforce in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Sage CRM review and Salesforce review.
However, you can also directly find the Best Customer Relationship Management (CRM) Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.
Here is what we will talk about in the rest of this article:
Quick overview
Sage CRM vs Salesforce at a Glance
To make your choice quick and efficient, here is a short summary about our comparison of Salesforce vs Sage CRM. Find out their ratings, features, prices and then discover the winner of the versus.
Pros and Cons comparison
Sage CRM Review – Manage every customer relationship
Salesforce Review – The Customer Company #1 CRM
Specifications comparison
| Details | Sage CRM | Salesforce |
|---|---|---|
| Features | Billing and Account Management / Customer Data Management / Database Tracking / Integration with Zoho CRM / Sales Management / Scalability for Small Businesses / Workflow Automation | Add-ons Features / Integrated Business System / Lead Management |
| Best suited for | Small businesses, Mid size businesses, Large enterprises | Mid size businesses, Large enterprises |
| Website languages | English | English |
| Website URL | Visit official website | Visit official website |
| Support link | Support page | Support page |
| Support email | contact@sagecRM.com | contact@salesforce.com |
| Live chat | No | Yes |
| Company address | North Tyneside, UK | Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105 |
| Year founded | 1981 | 1999 |
Pricing comparison
Compare the price between Sage CRM vs Salesforce
Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.
| Pricing comparison | Sage CRM | Salesforce |
|---|---|---|
| Pricing range | From $45 per month | From $25 to $300 per month |
| Pricing types | Monthly subscription | Annual subscription / Monthly subscription |
| Free plan | No | No |
| Free trial | No | Yes, 30 days |
| Money back guarantee | No | No |
| Pricing page link | See plans | See plans |
Sage CRM Pricing details
Sage CRM offers two pricing options: Sage CRM (cloud) and Sage CRM (on-premise). For the cloud-based version, businesses can subscribe to Sage CRM at a rate of $45 per user per month. This pricing structure provides flexibility and scalability for businesses of all sizes, allowing them to add or remove users as needed.
Additionally, a free trial is available for businesses to test the software before making a commitment. However, it is important to note that Sage CRM does not offer a free version. On the other hand, Sage CRM also offers an on-premise version, which requires businesses to install and host the software on their own servers.
For the pricing details of the on-premise version, it is recommended to contact Sage directly, as the cost can vary depending on the specific requirements and customization needed for each business.
Sage CRM (Cloud):
- Price: $45 per user per month
- Flexibility to add or remove users as needed
- Cloud-based solution for easy accessibility and scalability
- Robust features for lead management, contact management, opportunity tracking, and customer service management
- Integration capabilities with other business applications
- Analytics and reporting tools for data-driven decision-making
- Mobile apps for iOS and Android devices
- Free trial available for businesses to try before committing
Sage CRM (On-Premise)
- Pricing: Contact vendor for pricing details
- On-premise installation and hosting on business servers
- Customizable to fit specific business workflows and requirements
- Comprehensive features for customer management, lead tracking, and customer service
- Integration capabilities with other business applications
- Analytics and reporting tools for performance evaluation
- Scalable solution for businesses with specific security or regulatory needs
- Direct control over data storage and management
Salesforce Pricing details
When it comes to acquiring Salesforce’s Customer Relationship Management (CRM), you have the option of selecting from one of four unique subscription packages. Essentials, Professional, Enterprise, and Unlimited are the different tiers available. The Essentials plan is the only one that can be purchased on a month-to-month basis; in order to purchase any of the other plans, you are forced to sign an annual contract.
Since the Salesforce CRM is a full set of tools, the prices below are just suggestions. The price of this system could go up by a lot, depending on what you need. For example, Pardot, Quip, Einstein AI, and Sales Dialer are some other additions that can be bought separately. If you want training and help with implementation, it will cost you more.
Essentials ($25 per month):
- Up to 10 users
- Manage contacts, leads, tasks, and opportunities
- Lead auto-assignment
- Duplication prevention
- Automatic web lead capture
- Email marketing
- Custom reports and dashboards
- Outlook/Gmail integration
- Salesforce app
Professional ($75/user/month):
- All of the features in Essentials
- Pipeline management
- Lead registration, Rules-based lead scoring
- Collaborative forecasting
- Mobile app
- Ordering and quoting
- Developer sandbox and permissions
Enterprise ($150/user/month):
- All of the features in Professional
- Automated workflow and approval
- Territory sales teams
- Advanced reporting, opportunity scoring
Unlimited ($300/user/month):
- Enterprise plus sales engagement hub
- 24/7 customer support
- Sales help with the Einstein AI tool
- Sales cadences
Sage CRM pricing begins at $45 per month per user, whereas Salesforce starts at $24. Salesforce provides a comprehensive suite of tools for sales, service, and email outreach, enabling users to start and enhance productivity swiftly. Salesforce also offers a free trial for testing before committing to a purchase. At the same time, Sage CRM doesn’t provide a free trial but does offer customized pricing plans tailored to suit your business needs. In terms of pricing, Salesforce may seem like the winner with its lower starting price and free trial option.
🏆 Winner: Salesforce
Learn more in the section below with our comparison of the different features of Sage CRM vs Salesforce.
Features comparison
We highlight the main differences between Sage CRM vs Salesforce
Here is a quick summary of the differences between the features and services offered by Sage CRM vs Salesforce:
Features overview
In this section, we will compare only the big differences between Sage CRM and Salesforce, and we will assign a winner for each feature or service.
So we will compare first:
- Marketing Automation
- Artificial Intelligence (AI)
- Sales Forecasting
- Customer Support
Marketing Automation
Sage’s CRM marketing automation is designed to nurture potential customers by automating the collection of customer data. It provides valuable insights into how your customers interact with your business, making it easier to create impactful marketing campaigns. With a seamless experience, you can better understand and appreciate your customers, resulting in more effective marketing strategies.
Meanwhile, Salesforce marketing automation tools empower you to deliver personalized experiences to customers through automated marketing activities. Automating tasks such as social media posting, emailing, and data gathering frees up your time to focus on crafting tailored content and targeted messaging. So, Salesforce has a slight edge over Sage as it offers a more comprehensive and efficient marketing automation solution.
🏆 Winner: Salesforce
Artificial Intelligence (AI)
Both Sage CRM and Salesforce integrate artificial intelligence (AI) into their CRM systems, thus enriching customer insights and delivering personalized experiences. Sage CRM uses its AI-powered platform called “Predictive Insights” to predict customers’ behavior patterns and identify potential sales opportunities.
In contrast, Salesforce AI provides robust and scalable AI capabilities that are seamlessly integrated into the platform. Harnessing the potential of AI in customer data enables the creation of personalized, predictive, and innovative experiences that cater to diverse business needs with utmost security. Salesforce is the winner as it offers more advanced and integrated AI features than Sage CRM.
🏆 Winner: Salesforce
Sales Forecasting
Regarding, sales forecasting Sage CRM optimizes resource allocation—and leverages software data to plan and prepare for future business growth effectively. With Sage CRM, you can anticipate customer demands with accurate sales projections and make informed business decisions based on data-driven insights.
Salesforce excels at forecasting business performance, using historical and real-time data to make precise predictions about future sales outcomes. With market research and online trends, Salesforce provides reliable insights for informed decision-making. So, the winner in this controversy is Salesforce, as it offers more advanced forecasting capabilities.
🏆 Winner: Salesforce
Customer Support
Customer support is an integral part of any business, as it helps in retaining existing customers and attracting new ones. Sage CRM offers a wide range of support options, available “24/7”, to ensure a seamless experience. From telephone assistance to online chat, a team of experts is always available to provide the help you need.
Conversely, Salesforce provides a comprehensive range of support options to cater to diverse customer needs. These include email support, live chat, online support, phone support, professional services, and custom-paid support. So, in terms of customer support options, both tools offer a well-rounded and complete support experience for their users.
🏆 Winner: Both
User Reviews
Find out what current users think about Sage CRM and Salesforce
If you need some external reviews of Ciroapp, you can read the reviews written by their users. Feel free to add your own on these platforms once you are an experienced user of Sage CRM or Salesforce, to help our community to choose.
Sage CRM Reviews
Sage CRM Review – Manage every customer relationship
Salesforce Reviews
Salesforce Review – The Customer Company #1 CRM
Now that you have read everything and know all the differences between Sage CRM and Salesforce, it’s time to define a winner! Find out in the following whom the winner of this versus is ⚡.
Winner
Sage CRM vs Salesforce: Who is the winner?
The winner of this comparison is Salesforce, as it offers a lower starting price point and a free trial option. This CRM suite offers a more comprehensive range of tools. It truly stands out in its exceptional features like marketing automation, artificial intelligence, and sales forecasting.
However, Sage CRM also has its strengths, such as offering customized pricing plans and efficient customer support. Both Sage CRM and Salesforce offer strong customer support options to ensure smooth user experiences. Ultimately, the decision between these two tools will depend on your specific business needs and budget.
