Unitel Voice Review – Virtual Phone Systems for Small Businesses

In this Unitel Voice review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.3/10 (Expert Score)
Product is rated as #1 in category Virtual Phone System
9.3Expert Score
Sound Professional and Stop Missing Calls

Unitel Voice is a virtual phone system provider that offers feature-rich communication solutions for businesses, including virtual phone numbers, call forwarding, voicemail, and more.

Customer support
8.9
Value for money
9.3
Ease of use
9.4
Features
9.4
Pros
  • It has competitive pricing plans that allow businesses to enjoy affordable virtual phone services
  • If your business evolves you can add or remove phone lines and customize call routing rules
  • You can establish a local presence in different areas or countries using virtual phone numbers
  • It offers different features which include call routing, voicemail, call forwarding, etc
Cons
  • It may have limited integration options with certain legacy phone systems that rely on specialized equipment
  • Some users may find the support resources provided by Unitelvoice.com to be limited in terms of documentation

Ever since the invention of the Telephone, they are being used for all kinds of communication. They are being used for both personal use and business use.

If you are running a business, then you must have a telephone number where your customers can access you. But the problem with wired telephones is that you have to add a lot of those for expanding your business.

This means that they require a lot of extra space and a human resource should always be available on his seat to answer phone calls.

But thanks to platforms like Unitel Voice, they offer services where you can buy a toll-free number and that toll-free number can be directed to your mobile phone.

That is, you don’t have to set up a place or an office where your customer support will be bound to sit.

All you have to do is, buy a toll-free number from Unitel Voice and if your customer will call that toll-free number, Unitel Voice will redirect that call to your mobile number or any of your employee’s mobile numbers.

All queries can then be answered using your existing mobile phone numbers.

Click on “open” if you want to see exactly what we will talk about in the rest of this article.

Overview

What is Unitel Voice?

Unitel Voice is a leading provider of virtual phone systems designed to facilitate communication for businesses of all sizes. They offer innovative cloud-based solutions so that businesses can enjoy professional phone features without the need for expensive hardware or complex installations.

They also offer a wide collection of features which include virtual phone numbers, call routing, voicemail, call forwarding, and more, all accessible through an online dashboard. Another great feature of Unitel Voice is its flexibility.

Businesses can choose from a wide range of virtual phone numbers to establish a local presence in different areas or even different countries.

This allows them to fulfill the customer’s demands and needs. Apart from flexibility, Unitel Voice is also scalable. That is, if your business grows, then you can easily add or remove phone lines, customize call routing rules, and manage your entire phone system from a centralized platform.

This ensures that the phone system can adapt to evolving business needs and support increased call volumes without any disruptions. The pricing plans of Unitel Voice are also cost-effective. So, you don’t have to pay heavy amounts for the installation of traditional phone systems.

You can enjoy cost saving along with benefiting from reliable and feature-rich virtual phone services as Unitel Voice provides competitive pricing and transparent billing.

So, we can say that it provides a platform for businesses where they can manage their communication smoothly, enhance their professional image, and improve customer interactions.

Its user-friendly interface, flexible features, and cost-effective pricing make it a top choice for businesses looking to modernize their phone systems and improve their customer experience.

Unitel Voice specifications

FeaturesCall Recording / Caller ID / Ease of Access / Efficient Call Handling / Free-Trial / USA Based Support
Best suited forSmall businesses, Mid size businesses, Large enterprises
Website languagesEnglish
Website URLVisit official website
Support linkSupport page
Live chatNo
Company addressNaperville, Illinois, United States
Year founded2011

Pricing

Unitel Voice pricing: How much does Unitel Voice cost?

Unitel Voice offers flexible pricing plans to fulfill the needs of businesses of all sizes. They offer a subscription-based model and businesses can choose from different plans based on their expected call volume and desired features

The pricing plans are competitively priced that offer cost-effective solutions for virtual phone services. The plans come with a range of features, including call forwarding, voicemail, call recording, etc empowering businesses with all essential communication tools.

Businesses can also select virtual phone numbers from various locations to establish a local presence and enhance customer experience.

Unitel Voice offers transparent pricing with no hidden fees which allows businesses to easily understand and manage their communication costs. They also provide a straightforward pricing structure that makes it easy for businesses to budget and scale their phone system as needed.

Although the pricing plans are generally affordable and provide value for money still, businesses should consider their specific requirements and evaluate the included features to ensure they align with their communication needs and budget.

And also, businesses should be aware of any additional charges for international calls or extra features that may incur separate fees.

Pricing rangeFrom $9 to $49 per month
Pricing typesMonthly subscription
Free planYes
Free trialYes, 30 days
Money back guaranteeYes, 30 days
Pricing page linkSee plans

Unitel Voice pricing plans

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Start-Up Plan ($9.99/MONTH)

It includes:

  • 1 Main Toll-free Number
  • 500 Minutes per Monthly
  • Allows 3 Users for managing your calls, voice mails, etc
  • Access to Mobile App

Unlimited Plan ($24.99/MONTH)

It includes all features of the start-up plan, plus:

  • Minutes are increased from 500 to unlimited
  • Users for managing your calls, voice mails, etc is also increased to unlimited

Office Plan ($29.99/MONTH)

It includes all the features of the Start-up plan, and:

  • Minutes are increased to unlimited instead of 500
  • Desktop Softphones are included
  • Desk Phones are also provided
  • Enable team messaging option
  • Issues presence indicator
  • The number of users for managing calls can be increased by paying an additional $9.99 per month, per user

Office-Plus Plan ($49.99/MONTH)

It includes all features of the Office Plan, plus:

  • You can make video conferencing
  • Screen sharing option is also enabled
  • if you want to increase the number of users, then you will have to pay an additional $14.99 per month, per user

Features

Unitel Voice features: What can you do with it?

Call Recording

All Unitel Voice plans come with a complimentary professional recording service through their voice talent studio which ensures that your phone system delivers a polished and professional image to your callers.

USA Based Support

Unitel Voice’s customer support team is based in the USA that is always ready to assist you with any questions or issues that you may have.

They are very helpful and responsive support is always available at no additional cost.

Free-Trial

If you’re not completely satisfied within 30 days of the free-trial period. Then you should not be worried, as Unitel Voice offers a hassle-free refund policy.

Customer satisfaction and happiness are their top priority, and they guarantee a full refund without any questions or complications.

Efficient Call Handling

Using the Unitel Voice system, you can receive multiple calls simultaneously without any limitations.

If the forwarded phones are occupied, the system will automatically redirect the caller to an unavailable voicemail message which ensures that there are no busy signals and uninterrupted communication.

Ease of Access

You can access your account from any web browser using your secure username and password.

As Unitel Voice uses a cloud-based virtual phone system so you have the flexibility to make real-time changes and manage your phone system online without the need for any additional software or hardware.

Caller ID

This feature allows you to see the caller’s information before answering the call which helps you in identifying who is calling.

You can also display the extension from which the incoming call originated and customize your outbound caller ID to show your business number, giving you more control over your communication.

Conclusion

Unitel Voice review: Why you should use it?

Unitel Voice offers a reliable and feature-rich virtual phone system solution for businesses of all sizes. They have flexible pricing plans and transparent pricing structures so that businesses can easily manage their communication costs and scale their phone system as needed.

It provides a range of essential features, including call forwarding, voicemail, call recording, and virtual phone numbers, allowing businesses to enhance their customer experience and smoothen their communication processes.

It also has a user-friendly interface, excellent customer support, and robust infrastructure which ensures an efficient communication experience.

It emphasizes security and reliability so their communication channels are protected and dependable. So, we can say that Unitel Voice is a trusted solution that helps businesses improve their communication capabilities, streamline their operations, and deliver exceptional customer service.

FAQ

Frequently Asked Questions

Unitel Voice Review – Virtual Phone Systems for Small Businesses
Unitel Voice Review – Virtual Phone Systems for Small Businesses

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