ShipBob doesn't publish fixed plans — fulfillment pricing comes through a custom quote that covers implementation, receiving, warehousing, and per-order pick, pack, and ship fees. The software is free for all customers, and quotes are tailored to your order volume.
ShipBob prices fulfillment through custom quotes instead of fixed plans: your rate covers implementation, receiving your inventory, warehousing, and picking, packing, and shipping each order — and the software is free for all customers.
Here's what goes into that quote and who each option fits.
Outsourced Fulfillment
Other Features:
- Standard fees cover implementation, inventory receiving, warehousing, and pick-pack-ship per order
- Bulk carrier discounts with UPS, USPS, FedEx, DHL, and regional carriers passed on to you
- Free dashboard software and turnkey integrations to connect your store
- Optional add-ons include kitting, B2B/EDI fulfillment, and returns at a flat fee per return
- Free standard packaging like plain boxes, poly mailers, tape, and shipping labels
This is ShipBob's core service for direct-to-consumer brands that want to hand off fulfillment entirely. Each quote is customized, and shipping costs vary by weight, dimensions, destination, and service level. 📦 It's a strong fit if you'd rather not run your own warehouse — Our Place reports $1.5 million in freight savings after expanding from 2 to 4 ShipBob warehouses. Brands needing customization like kitting or branded boxes should expect those as additional line items.
WMS (Warehouse Management Software)
Other Features:
- Runs ShipBob's warehouse management system in your own US-based warehouse
- Automatically selects the best delivery method for each order
- Priced separately from fulfillment, with its own quote
Pick this if you already fulfill orders in-house but want ShipBob's technology behind them. Spikeball, for example, uses the WMS to cut postage costs while keeping control of its own operation. You'll need to request WMS pricing separately from a fulfillment quote.
There's no free plan or free trial listed for the fulfillment service — though requesting a quote is free, and the software comes at no cost once you're a customer. Since every quote is built around your volume and product mix, ask an expert to itemize implementation, storage, and per-order fees so you can compare total cost, not just the headline rate.