Does Parentaler offer a free trial or guarantee a refund if I'm not satisfied?
A complimentary free trial period is not explicitly offered to new users based on the available information. Furthermore, the official site does not explicitly state if a money-back guarantee or refund policy is available for subscriptions.
What are the minimum operating system requirements for monitored devices?
Parentaler is designed to work smoothly with the latest iOS versions. For Android devices, the software requires Android 4.0 and newer. All monitored devices must maintain a reliable internet connection for proper performance.
How many devices does one Parentaler subscription allow me to monitor?
The pricing details do not explicitly state the specific device limits for a single subscription plan. We know that setup requires at least one monitored device. You should check the official purchase page to confirm current device quotas.
Is Parentaler priced per monitored seat, or is it based on how much data I use?
Parentaler operates using a standard subscription model, offering monthly or yearly terms. The available information suggests pricing is based on selecting a plan, not volume-based usage. However, plan specifics are not visible.
What steps are required to install Parentaler on my child’s phone?
Installation is designed to be quick and smooth. After choosing your subscription, comprehensive steps and account details are immediately sent to your email. You then follow those on-screen instructions to set up the device and personalize controls.
Is remote installation possible, or do I need physical access to the device?
The site suggests you can install Parentaler on a device remotely, calling the process a 'breeze.' Instructions for quick remote setup on both Android and iPhone devices are emailed to you after purchasing.
What specific social media platforms and messengers can Parentaler monitor?
Parentaler provides oversight of conversations across multiple popular messengers and social media apps. It specifically monitors communications like emails, SMS, calls, and social media chats.
How quickly can I expect a response from the 24/7 customer support team?
The multilingual customer support team is available around the clock, 24/7, via chat or email for any questions. While 97% of customers are satisfied with the support service, a specific guaranteed response time (SLA) is not explicitly stated.
What measures ensure the data Parentaler collects is secure and private?
The app ensures confidentiality by operating quietly in the background without sending notifications to the child’s phone. Specific security protocols, data encryption methods, or retention policies are not explicitly stated on the official site.
Can I restrict Wi-Fi access in addition to blocking specific apps and websites?
Yes, Parentaler includes a Wi-Fi blocker feature. You can determine which Wi-Fi networks they connect to and restrict access, which helps manage screen time if they are spending too much time online.
Are there limits on how much data, such as screenshots and photos, the platform can store?
Not explicitly stated on the official site. You can browse and save photos and videos from the phone and view all screen captures in your dashboard at any time, but data storage quotas are not detailed.
How do I cancel my subscription with Parentaler?
Details regarding the exact process for canceling monthly or yearly subscriptions are not explicitly stated on the official site. Check the provider's full terms and conditions for information on managing changes or ending your service.