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Ontraport

Ontraport

Personalized Marketing and Streamlined Business Processes on Autopilot

#2 dans All-in-one Marketing
1 min read · Updated 10/5/2025
Ontraport homepage screenshot

At a glance

Quick overview for Ontraport: rating, pricing summary, key features, and highlights.

Ciroapp review

4.4
Unified Automation with Unmatched Customer Support

We see Ontraport as a powerful, unified solution that allows businesses to consolidate their tools and launch complex projects quickly. The system minimizes the common headaches of integrating disconnected platforms by providing robust, scalable functionality. Overall, the strength of its feature set coupled with industry-leading, highly personalized customer support makes this platform a strong top-tier contender.

Pros

  • Pro:Consolidates CRM, marketing automation, and sales tools into one system.
  • Pro:Delivers exceptional, personalized customer support via live chat and phone.
  • Pro:Support representatives frequently create custom Loom videos for setup and training help.
  • Pro:Platform is highly flexible and scalable for growing businesses.

Cons

  • Con:The comprehensive feature set implies a significant initial learning curve.
  • Con:Base plans include a relatively low initial contact limit (500 contacts).
  • Con:Requires active engagement with support for configuring highly advanced setups.
Free trial
Yes — 14 days
Money-back guarantee
Yes — 30 days
Range: $24–$249/monthFree trial, Monthly subscription, Yearly subscription, One-time payment, Per seat pricing
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
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Ontraport review, pricing, features, pros & cons

Are you tired of juggling too many expensive, disconnected tools? 😫 Ontraport helps businesses simplify their operations. It offers a unified platform to streamline processes.

You can achieve personalized marketing and powerful back-end operations all in one efficient place.

What is Ontraport?

Ontraport is designed to help your business operate smoothly and efficiently. It’s a unified platform that tackles several core operational areas. You can put your personalized marketing on autopilot to save valuable time.

It also supports your sales teams and streamlines essential business processes. This includes managing online courses, customer portals, and event management seamlessly. By bringing everything together, Ontraport helps avoid the hassle of custom-coded, disconnected systems.

✨

Ontraport Key Features

💡 One Unified Platform for Total Business Control

Are you tired of managing several disconnected tools? Ontraport offers a centralized platform designed for serious efficiency. This unified approach handles your marketing, sales, and back-end operations all in one place. By consolidating everything, you can drastically reduce the amount of manual work your team handles every day.

This system allows you to streamline your entire operation immediately. Instead of spending time integrating costly, custom-coded systems, you can launch dynamic projects quickly. What might take months with other solutions can often be delivered in just a few weeks with Ontraport. We provide enterprise-level capability without the complexity or high expense of typical enterprise software.

✨ Marketing Automation and Customer Engagement

It’s easy to put your personalized marketing efforts on autopilot. The platform supports unlimited email sending and offers powerful drag-and-drop automation tools. This allows you to build complex communication sequences without needing deep technical knowledge.

Effective lead capture and immediate communication are crucial for growth. Ontraport includes two-way SMS marketing capabilities to ensure fast, responsive engagement with your leads. You can also integrate Facebook Custom Audiences and utilize split automations to test and refine your campaigns, leading to better conversion rates.

✅ Streamlined Back-End Operations

Ontraport is built to tackle the complex operational side of your business. It seamlessly supports essential business processes like managing event registrations and handling online courses. If your business relies on running multiple annual events, the platform helps you engage your members more effectively.

The system also includes specialized tools for handling payments, memberships, and website personalization. You can easily manage fulfillment lists and advanced CRM records. These features allow you to handle sophisticated transactions necessary for growth and streamline internal coordination.

✨ Advanced Customization and Deep Tracking

For teams needing precise control, Ontraport allows for deep user customization. You can manage internal user roles and permissions effectively as your team grows. This ensures everyone has access to exactly what they need, keeping your data secure and workflows clean.

Marketers need high-level insights to spend efficiently. The platform includes tools like deep funnel conversion tracking to monitor performance across long sales journeys. We also support advanced integration with features like automation webhooks and tracked trigger links to coordinate data across systems. For truly dedicated users, the Pro plan offers 1-on-1 email deliverability consulting.

✨ Tools for Digital Products and Content Hosting

Managing digital assets and content delivery is integrated directly into the platform. You get built-in capabilities designed to support your online business. This is essential for delivering value efficiently to your audience.

Key features include:

  • Video hosting for educational or marketing content.
  • Integrated customer portals for managing member access.
  • File hosting and secure download links for digital products.

These tools help you dramatically streamline content creation and delivery. You can launch complex, dynamic web experiences in days rather than waiting weeks.

✨ Scalable Growth and Cost Efficiency

We believe your business should grow without facing unnecessary hurdles or 'growing pains.' Ontraport provides the capability often seen in enterprise systems but avoids the massive price tag and overly engineered custom code.

The pricing structure is designed to scale with you. You only pay for the solutions and capacity you actually need right now. You won't pay for features you don't use, but you always retain access to powerful features necessary for achieving future business growth. This makes achieving serious efficiency both quick and affordable.

Use Cases

🚀 Deploying Complex Marketing Campaigns Fast

Many businesses face steep costs and long timelines when launching sophisticated campaigns. Building a custom system that integrates operations and marketing can take months and cost a fortune. Ontraport helps you bypass this struggle entirely.

You can consolidate all necessary tools into this single, unified platform. Use drag-and-drop automation to quickly build out your flow and launch dynamic web experiences. This rapid deployment only takes weeks, not months, saving countless hours and avoiding unnecessary expenses.

📅 Automating High-Volume Event Management

Imagine running more than 100 events annually while servicing over 30,000 members. This requires serious, reliable back-end power for successful engagement and registration management. Ontraport is designed to handle this high operational volume smoothly.

The platform powers your entire back-end to ensure efficient event management. You can engage your large member base effectively and easily manage registrations and follow-ups. Stop wrestling with manual lists; put your large-scale operations on autopilot.

🎯 Creating Deeply Personalized Customer Journeys

True personalization requires deep integration across platforms, which is usually difficult and complex. Ontraport offers sophisticated tools like split automations and deep funnel conversion tracking right out of the box. You can tailor your communication based on exactly how contacts interact with your funnels.

Use two-way SMS marketing and personalized email sequences delivered through your custom mailserver domain. You can integrate directly with Facebook Custom Audiences for streamlined targeting. The result is better engagement and more successful conversions for your business.

🎓 Setting Up Efficient Online Education Portals

If your business sells online courses or requires a dedicated member area, you need integrated access control. Ontraport supports streamlined business processes, including managing online courses and unified customer portals.

If you are on the Plus plan or above, you can host video content directly within the platform. This ensures your specialized operations run smoothly alongside your marketing and sales efforts. Managing member access and content delivery becomes one simple, centralized task.

🔗 Consolidating Disconnected Business Tools

Juggling many disconnected tools leads to manual data transfer and unnecessary costs. Integrating these essential 'last-mile operations' often requires expensive custom coding.

  • Approach: Consolidate your core business functions—marketing, sales support, and fulfillment—into one unified platform. Use the platform’s advanced CRM features to track activity.
  • Outcome: You reduce manual work drastically while enjoying significant cost savings. This consolidation allows you to run your whole operation efficiently from a single dashboard.

Pricing Overview for Ontraport

Pricing range
$24–$249/month
Pricing types
Free trial, Monthly subscription, Yearly subscription, One-time payment, Per seat pricing
Money-back guarantee
Yes — 30 days

Ontraport offers four distinct subscription plans starting at $24 per month. Pricing scales primarily based on the level of advanced features, contact volume, and the number of users you require.

Plans & Pricing

Basic

Monthly$24
YearlyNot explicitly stated
Starting at 500 contacts and 1 user.
  • Email and text message automation, web forms and pages
  • Unlimited email sending
  • Drag-and-drop marketing automation
  • 2-way SMS marketing
  • Custom mailserver domain
Start free trial

Plus

Monthly$83
YearlyNot explicitly stated
Starting at 500 contacts and 1 user.
  • Everything in Basic
  • Add payments, memberships, website personalization, advanced CRM
  • Video hosting
  • Automation webhooks
  • Remove Ontraport branding
Start free trial

Pro

Monthly$124
Yearly$1490
Starting at 500 contacts and 1 user.
  • Everything in Plus
  • Deep customization, user roles and permission management
  • Split automations
  • Facebook Custom Audience integration
  • 1-on-1 email deliverability consulting
Start free trial

Enterprise

Monthly$249
YearlyNot explicitly stated
Not explicitly stated (focus on 'Unlimited everything').
  • Unlimited everything, Enterprise-grade security and scale
  • Custom contact and email limits
  • Private IPs available
  • Private infrastructure available
Start free trial

Ontraport costs between $24 and $249 per month with four plans: Basic at $24/month, Plus at $83/month, Pro at $124/month, and Enterprise at $249/month.

Ontraport structures its pricing so you only pay for the solutions and scalability you need. Let's look closely at what is included in each of these four robust plans.

Basic

Price: $24/month Websites Supported: Not explicitly stated Best For: Growth Refund Policy: 30-day money-back guarantee Other Features: Unlimited email sending, Drag-and-drop marketing automation, 2-way SMS marketing, Custom mailserver domain, File hosting/download links

This entry-level plan is perfect if you’re just starting to automate your email marketing and capturing leads. It provides a solid, scalable platform with essential tools like web forms and two-way SMS messaging.

Plus

Price: $83/month Websites Supported: Not explicitly stated Best For: Adding sophisticated transactions and personalization Refund Policy: 30-day money-back guarantee Other Features: Video hosting, Automation webhooks, Fulfillment lists, Tracked trigger links, Remove Ontraport branding

The Plus plan builds on the Basic features, allowing you to add payments, memberships, and website personalization. If you need a more advanced CRM with the added benefit of removing Ontraport branding, this is a great choice. You get all the features needed to manage fulfillment and advanced tracking.

Pro

Price: $124/month (or $1490 billed annually) Websites Supported: Not explicitly stated Best For: Deep customization and advanced tracking Refund Policy: 30-day money-back guarantee Other Features: Split automations, Facebook Custom Audience integration, Deep funnel conversion tracking, Transactional email, 1-on-1 email deliverability consulting

Pro is the most popular plan, ideal for businesses ready for deep user customization, testing, and permission management. This tier is essential for sophisticated marketers who utilize Facebook Custom Audiences and require expert deliverability guidance.

Enterprise

Price: $249/month Websites Supported: Not explicitly stated Best For: Unlimited scale and enterprise-grade security Refund Policy: 30-day money-back guarantee Other Features: Custom contact and email limits, Private IPs available, Private infrastructure available

This top-tier plan is designed for large operations needing maximum capacity and security. You receive unlimited scaling, private infrastructure, and custom limits tailored to your high-volume requirements.

Every journey with Ontraport begins with a 14-day free trial, and you don't even need a credit card to sign up. If you decide to commit, rest easy knowing there’s a 30-day money-back guarantee built into all plans after you subscribe. Enjoy starting your growth risk-free!

User Reviews

User feedback consistently highlights Ontraport's exceptional customer support. Reviewers praise the team for being knowledgeable, patient, and quick to resolve complex issues.

They frequently go the extra mile by sending custom tutorial videos (Loom recordings) to walk users through tricky setup and automation tasks. Service quality is often described as 5-star and readily available via telephone, chat, and email, which dramatically smooths the overall learning curve.

Many users feel the personalized support offered is what truly sets Ontraport apart from competitors who might leave customers to figure things out independently. Regarding the platform, Ontraport is generally seen as robust and highly flexible.

Users appreciate the intuitive interface and the ease of integrating sophisticated features like Facebook Custom Audiences and complex automations. While the Trustpilot general average sits at 3.6, the provided sentiment strongly emphasizes operational stability and the powerful all-in-one nature of the CRM.

🌟 The high level of responsive support helps minimize frustration typically associated with such comprehensive platforms.

What users say elsewhere

Rachel M.
· Trustpilot
5.0 / 5

Rachel was incredibly helpful and used Loom videos to walk me through the whole credit card collections process, including how to efficiently set up needed tools. She even created the tools as an example. Excellent service.

Jo G.
· Trustpilot
5.0 / 5

The flexibility that Ontraport offers is amazing, plus they have great customer support from beginning to end. The team is really informed and goes the extra mile every time. I recommend them unreservedly.

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Why use Ontraport?

Often, integrating last-mile operations and marketing processes demands a massive budget. Ontraport bypasses this financial barrier, delivering solutions quickly and affordably. Choosing this platform means opting for speed, consolidation, and serious efficiency.

Here are the powerful outcomes you can expect:

  • ✅ Consolidation & Efficiency: Integrate and streamline your entire business operation from one dashboard, drastically reducing manual work.
  • ✅ Rapid Deployment: Launch dynamic, complex projects quickly. What once took months can now be delivered in weeks, saving countless hours.
  • ✅ Significant Cost Savings: Avoid the steep costs and cost-prohibitive custom coding often required by other solutions.
  • ✅ Scalable Growth: Gain enterprise-level capability, enabling you to grow successfully without experiencing common growing pains.
  • ✅ Fair Pricing: Enjoy clear pricing that scales only as your business does. You always have access to growth features without paying for tools you simply don't need.

This platform is ideal for any business seeking enterprise-level capability without the massive price tag or complexity. If you're ready to consolidate tools, reduce manual work, and drive serious growth, explore how Ontraport can power your back-end operations today. 💡

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Frequently Asked Questions

How does Ontraport handle scaling my contact list, and what are the limits?

All plans start with a base of 500 contacts. Pricing scales based on the contact volume your business requires. The platform supports contact lists up to 5,000,000, ensuring it can accommodate significant growth.

How much does it cost to add more team members or internal users?

The introductory price for all plans includes one user seat. If your team needs more access, additional users can be added for $49 per user, per month. This allows you to expand your team without limit.

If I sign up for a paid plan, what is the cancellation and refund policy?

You can easily cancel your subscription directly from within your account at any time. If you cancel within the first 30 days after your initial sign-up date, you qualify for a complete refund under the money-back guarantee.

What types of external tools and systems does Ontraport integrate with?

The platform offers strong integration capabilities, including an API and automation webhooks starting with the Plus plan. Specific integrations include WordPress and Facebook Custom Audiences, available on the Pro plan.

What security standards does Ontraport maintain, particularly for handling payments and data?

Ontraport adheres to PCI DSS Level 1 compliance for secure data handling. For users needing maximum security, the Enterprise plan provides options for private IPs and dedicated private infrastructure.

Do I need a credit card to start the 14-day free trial?

No, you do not need to provide a credit card to begin your 14-day free trial. If you choose not to upgrade before the trial ends, the account simply expires, and you won't incur any charges.

What access does my business have to support, and how responsive is the team?

You can reach the dedicated support team via chat, email, or screen share seven days a week. Users consistently praise the support staff for being friendly and notably fast at resolving complex operational issues.

Is personalized, hands-on help available for setting up my account and migrating data?

Yes, you can purchase the one-time 'Done-with-you' Setup and Training package for $897. This option offers personalized planning and one-on-one assistance to get your custom system running quickly.

Which plans allow me to remove Ontraport branding from my emails and pages?

The ability to remove Ontraport branding is included starting with the Plus plan. This feature helps your customer communications and pages maintain a professional, cohesive appearance.

Are there custom contact and email limits available for very high-volume users?

Yes, the top-tier Enterprise plan is specifically designed for high capacity. It provides custom contact and email limits, ensuring the platform scales reliably with unlimited growth needs.

What is the commitment length if I choose to pay annually?

If you opt for annual billing, you commit to one year of service. This commitment gives you a significant benefit, equivalent to receiving two months free compared to paying monthly.

Does the platform support multiple languages, or is it focused on specific geographic regions?

Not explicitly stated on the official site. If you have specific regional or language requirements, it's best to schedule a call with the business solutions team for confirmation.

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