Regarding the annual device limit, what happens when a device is no longer needed?
If an Apple device is not connected to iMazing for nine months, it is automatically unlinked from your license. This helpful feature correctly frees up a precious device slot for you to use with a new iPhone or iPad.
Is the subscription tied to a single Mac or PC installation?
No, the license counts connected mobile devices, not desktops. You are free to install iMazing on any Mac or PC computer that you own. The subscription limit strictly applies to the number of Apple mobile devices connected yearly.
How do I cancel my subscription, and what is the effective date of the cancellation?
You are able to cancel your annual subscription anytime you wish. However, your license will remain fully valid and functional until the scheduled annual renewal date.
Does iMazing offer a free trial period or a money-back guarantee for personal users?
The official site does not explicitly state that a free trial is available for personal subscriptions. Furthermore, details regarding a money-back guarantee are not publicly provided.
Can I use the Personal or Family subscriptions for professional work or a small business?
No, both the Personal and Personal Family subscription plans are specifically limited to personal use. If you need tools for professional purposes, like legal compliance or IT management, you should explore iMazing's Enterprise Solutions.
What is the typical responsiveness or SLA for the included support?
All personal plans include access to email support seven days a week. The official documentation does not explicitly detail a guaranteed response time or service level agreement (SLA).
How does iMazing maintain the security of my data during transfers and backups?
iMazing provides control by focusing on local data handling. It allows you to save backups securely to external drives or Network Attached Storage (NAS), keeping your sensitive information out of the cloud.
What languages and regional support does iMazing offer?
iMazing supports a broad range of languages for international users. These include major languages like English, French, German, Spanish, Japanese, Korean, Arabic, and both traditional and simplified Chinese.
What kind of specific data can I extract from device backups besides photos and messages?
This tool allows powerful data extraction from backups. You can easily manage and retrieve contacts, calendar data, call history, voicemails, notes, and Safari browser data.
How does iMazing enable connectivity between my computer and my iOS devices?
You have flexibility when connecting your devices. You can establish connections and manage your data either through a reliable physical USB cable or wirelessly over Wi-Fi.
I need to configure multiple Apple devices; does iMazing have tools for large deployments?
Yes, iMazing offers specialized tools for system administrators. Solutions like iMazing Configurator and iMazing Profile Editor help configure, supervise, and provision large fleets of Apple mobile devices.
Can I transfer music between my Mac or PC and my iOS device without using Apple Music or Finder?
Yes, iMazing explicitly allows you to move media files, including music, freely back and forth. You can bypass the standard Apple syncing mechanisms like Finder or the Music app.