Does ChemiCloud offer a free hosting trial?
No, ChemiCloud does not currently offer a free trial period. Instead, they provide a very generous 45-day money-back guarantee. This policy allows you to fully test the service immediately with no risk.
How quickly can I expect support to respond to a technical ticket?
You can count on incredibly fast support response times. ChemiCloud guarantees a first reply to your urgent technical tickets in 10 minutes or less. They also offer instant help through 24/7 live chat.
What happens to the price after the initial introductory discount expires?
The highly discounted rates reflect significant savings applied only to your first invoice. After that renewal, your plan reverts to the standard monthly rate. For example, the Starter plan moves from $2.49 to $9.95 per month.
Is all disk space counted toward my plan limit?
Yes, your storage is limited by the plan you select, though they utilize very fast NVME disk space. The Starter plan provides 20 GB, Pro gives you 30 GB, and the powerful Turbo plan includes 40 GB.
How fast is the free website migration process?
The migration process is designed to be painless and extremely fast. Their team guarantees they will handle the transfer in less than one hour with guaranteed zero downtime.
Can I host multiple sites on the entry-level Starter plan?
No, the Starter Cloud Hosting plan limits you strictly to one website hosted. To host multiple domains or use addon domains, you must select the Pro or Turbo plans.
What is included in the 'unlimited bandwidth' feature?
All three Cloud Hosting plans (Starter, Pro, and Turbo) include unlimited bandwidth. This means you do not have to worry about traffic quotas or throttling as your website grows.
Which domain extensions qualify for the free domain registration offer?
To get a free domain for one year, you must commit to a 36-month billing cycle. This offer applies to many popular extensions like .com, .net, .org, and several country-specific TLDs like .co.uk and .ca.
What security measures are included with the hosting packages?
The plans feature an Uptime Guarantee and use the reliable cloud platform architecture. Specific details on firewalls, malware scanning, or automated security features are not explicitly stated on the official site.
Which applications or integrations are optimized for ChemiCloud?
The infrastructure includes features optimized for performance, such as LiteSpeed Cache and the ability to use Multiple PHP Versions. Reseller plans also include Blesta for client management.
Is the hosting infrastructure located worldwide?
Yes, the site mentions utilizing Worldwide Server Locations to ensure reliable service. Specific details on which data centers are available must be confirmed directly with support.
Who is ChemiCloud best suited for?
It is ideal for beginners, web developers, resellers, and anyone currently frustrated with slow support or unreliable hosting. Users seeking peace of mind and performance gains often find it to be the best choice.
If I need to cancel my subscription, is there a penalty?
If you cancel within the first 45 days, ChemiCloud promises a full refund with no hassle or questions asked. Details regarding cancellation terms after the money-back period are not explicitly stated on the official site.
Does the pricing structure rely on usage metrics (per-seat pricing)?
No, the pricing is based solely on fixed resources and the hosting package you select, not on the number of users or seats accessing your account.
