Paylocity vs Tellent
Paylocity and Tellent both aim to unify HR, but they take very different paths. Paylocity is a broad, modular giant covering HR, Finance, and IT. Tellent is a focused, agile suite for recruiting and core HR. This comparison breaks down which one actually fits your team.
Plataforma Forte, Suporte Severamente Carente.
O Paylocity oferece uma plataforma altamente abrangente que une capacidades de RH, Finanças e TI, que é flexível e modular para várias necessidades de negócio. Notámos o poderoso conjunto de funcionalidades, mas o feedback externo destaca consistentemente falhas de execução graves em áreas críticas como o serviço de apoio ao cliente e a qualidade da implementação. De um modo geral, recomendamos abordar o Paylocity com cautela devido a problemas graves e recorrentes com a precisão fiscal e a capacidade de resposta do suporte ao cliente.
Prós
- Plataforma unificada que abrange gestão central de RH, Finanças e TI.
- O preço modular flexível permite às empresas selecionar apenas as soluções necessárias.
- Funcionalidades abrangentes, incluindo suporte de folha de pagamento global e gestão de despesas integrada.
- Suporta acesso 24/7 através de uma aplicação móvel dedicada para colaboradores.
Contras
- Apoio ao cliente e equipas de suporte criticamente pobres e altamente não responsivos.
- Os processos de implementação e integração são, segundo consta, lentos, complicados e tediosos.
- Relatórios frequentes de elevadas taxas de erro nos processamentos trimestrais de folha de pagamento e declarações fiscais estaduais (até 30%).
- Falta de representantes de conta consistentes, devidamente formados ou dedicados.
Strong modular suite for growing teams.
We find Tellent offers a powerful, integrated platform for automating HR and recruitment. Its modular design is ideal for mid-sized companies scaling their operations. Overall, it's a solid choice for centralizing people data, though implementation requires planning.
Prós
- Unifies recruiting, HR, and performance management in one platform.
- Offers strong automation and AI features to reduce manual tasks.
- Provides a flexible, modular system that scales with company growth.
- Features a large partner ecosystem (500+ integrations) for connectivity.
Contras
- Pricing is not transparent publicly and requires contacting sales.
- The modular setup may involve a complex initial configuration.
- May not be cost-effective for very small businesses or solopreneurs.
- Advanced customization and deeper technical features can have a learning curve.
SobrePaylocity
O Paylocity foi concebido como a plataforma ideal para a força de trabalho de hoje. Unifica funções de negócio essenciais — RH, Finanças e TI — para capacitar as suas equipas internas. As soluções flexíveis permitem decisões mais inteligentes, fomentam o crescimento e inspiram uma liderança confiante. O Paylocity apoia orgulhosamente empresas de todo o espectro, desde pequenas equipas (1-99 colaboradores) até médias e grandes empresas (500+). O Paylocity ajuda a transformar a sua força de trabalho e garante que os colaboradores acedem a tudo diariamente, muitas vezes mesmo dentro da aplicação dedicada. 💡
SobreTellent
It's a People Decision Platform. Think of it as a single, connected suite for recruiting, core HR, and performance management. It's built for mid-sized and growing companies (they mention 7,000+ customers globally) that want to streamline operations. The system is modular, so you can start with what you need, like the ATS, and add an HRIS or performance tools later. 💡
Destaques
Comparação de recursos
Visão Geral de Recursos
Destacamos as principais diferenças e escolhemos um vencedor para cada recurso.
User Interface
Tellent is praised for being intuitive. Paylocity's recent updates have frustrated users.
Paylocity's interface has drawn significant criticism. Users report excessive clicking to perform simple tasks after recent platform changes. One user needed 15 clicks just to view data. Tellent users highlight the platform as intuitive and easy to navigate. The focus is on streamlining workflows and reducing admin work. The key difference is user experience. Paylocity's complexity is a major pain point, while Tellent prioritizes simplicity. For teams that value daily usability, Tellent's cleaner interface is a clear advantage.
Automation & AI
Both use AI, but for very different functions.
Paylocity's AI shines in finance. It powers touchless expense management and receipt capture for finance teams. Tellent's AI is built for recruiting. It automates candidate emails, translates job posts, and summarizes interview feedback. Paylocity automates financial workflows. Tellent automates the hiring process. Your choice depends on which problem you need solved first: financial admin or recruiting admin.
Reporting & Analytics
Paylocity offers broader data. Tellent focuses on people metrics.
Paylocity provides data for HR, finance, and IT. You can use payroll data for headcount planning and real-time spending visibility. Tellent centralizes people data for clearer workforce insights. It connects recruiting, performance, and HR data. Paylocity gives you company-wide operational data. Tellent gives you a deep view of your employee lifecycle. If you need financial forecasting, Paylocity wins. For talent pipeline analysis, Tellent is stronger.
Customer Support
Tellent reports high satisfaction. Paylocity's support is a major complaint.
Paylocity's support is a crisis point. Reviews cite unreturned calls, unresolved issues, and untrained reps. Critical payroll errors went unaddressed for weeks. Tellent advertises 97.1% customer satisfaction. Higher-tier plans include a dedicated Customer Success Manager. The contrast is stark. Paylocity's support failures can cripple operations. Tellent's model aims to prevent that. For teams that need reliable support, this is likely the deciding factor.
Implementation & Onboarding
Paylocity implementation is slow. Tellent offers partner-assisted setup.
Paylocity's onboarding is described as terrible and agonizingly slow. One user waited over two months just to set up an accounting import. Tellent has a network of 500+ service partners to assist implementation. They offer localized support worldwide. Paylocity's slow start can delay critical financial balancing. Tellent's ecosystem is designed to make the transition smoother. If a fast, reliable setup is crucial, Tellent's approach is better.
Integration Ecosystem
Tellent lists a huge partner count. Paylocity has deep technical options.
Paylocity offers a Marketplace with API/EDI/SFTP support and developer libraries. This allows for deep, custom technical integrations. Tellent boasts a network of over 500 tech and service partners. This focuses on connecting to existing payroll and HR tech. Paylocity gives IT teams more raw power to build. Tellent offers a broader catalog of ready-made connections. Your choice depends on whether you need custom development or plug-and-play integrations.
O Paylocity custa entre Não explicitamente indicado e Não explicitamente indicado por Não explicitamente indicado com 3 áreas de solução principais: RH & Folha de Pagamento a Não explicitamente indicado, Finanças a Não explicitamente indicado, e TI a Não explicitamente indicado.
Como o Paylocity constrói uma solução só para si, não publica listas de preços padronizadas. Recomendamos pedir uma cotação para obter preços adaptados às suas necessidades.
Soluções de RH e Folha de Pagamento
Preço: Não explicitamente indicado Websites Suportados: Não explicitamente indicado Ideal Para: Organizações que necessitam de uma plataforma unificada para folha de pagamento, gestão da força de trabalho e experiência do colaborador. Política de Reembolso: Não explicitamente indicado Outras Funcionalidades:
- Fluxos de trabalho de folha de pagamento automatizados e personalizados, incluindo folha de pagamento global para mais de 100 países.
- Acesso 24/7 através do portal de autoatendimento do colaborador.
- Acompanhamento automatizado de tempo e assiduidade.
- Gestão centralizada de documentos e painéis de conformidade.
- Ferramentas para gestão de talentos e feedback de desempenho.
- Fluxos de trabalho de folha de pagamento automatizados e personalizados
- Suporte de folha de pagamento global para mais de 100 países
- Gestão de despesas digitais
- Acesso 24/7 através de portal de autoatendimento
- Ferramentas de Gestão de Talentos (inquéritos, feedback 360 graus)
- Gestão de despesas sem contacto assistida por IA
- Cartões corporativos virtuais e físicos com controlos de política
- Automatização de Contas a Pagar (captura sem contacto de faturas)
- Processos de aquisição guiados
- Planeamento de efetivos e previsão colaborativa
- Gestão de Acessos (SSO seguro e autenticação MFA)
- Provisionamento automatizado de software por função
- Gestão de Ativos (acompanhamento de dispositivos de colaboradores)
- Loja CDW integrada para reabastecimento de hardware
- Integrações e APIs para Programadores (bibliotecas API robustas)
Tellent pricing: Tellent offers modular pricing with specific tiers for recruitment and HR management. Subscription costs increase based on your company's employee count with 20% savings available on annual plans. Plans range: 1–360/month Billing options: Free plan, Free trial, Monthly subscription, Yearly subscription, One-time payment, Usage-based pricing
Pricing Notes
- Paylocity pricing is completely opaque. You must request a custom quote.
- Tellent offers a clear starting price (€1/month) but scales with employee count.
- Tellent's free trial lets you test core modules for 18 days.
- Paylocity does not advertise any free trial or free tier.
- Both are modular, so you only pay for what you use.
Pricing Head-to-Head
Avaliações de usuários
As avaliações externas do Paylocity são esmagadoramente negativas, marcadas por uma pontuação baixa de 1,3/5 no Trustpilot. Uma preocupação principal é a falha catastrófica no suporte ao cliente.
Os utilizadores relatam frequentemente e-mails ignorados, chamadas não devolvidas e questões críticas de RH ou folha de pagamento deixadas por resolver durante semanas. Muitos utilizadores sentem que não têm um representante de conta qualificado ou dedicado.
Tinha 60 contas de folha de pagamento onde a taxa de erro média nos relatórios trimestrais era de cerca de 30%. Isso é inaceitável. Agora recusam-se a enviar-me provas de pagamento de um caso fiscal antigo, o que resultou em milhares em multas.
From external reviews, Tellent receives praise for its intuitive interface and strong customer support, which helps teams onboard smoothly. Users often highlight the ease of use and the platform's ability to streamline recruitment and HR tasks.
However, some feedback points to occasional bugs and a learning curve with advanced features. Pricing can feel steep for smaller teams, and a few reviewers mention delays in support responsiveness during peak times.
The platform is really intuitive. It streamlined our hiring process and saved our team hours each week. Support has been helpful whenever we had questions.
Nosso veredicto
For most growing teams, Tellent is the clear winner. It offers a focused, user-friendly suite that solves the core pain of recruiting and HR admin. Paylocity is a powerful but flawed giant. Paylocity's superpower is its breadth. It's the only option here that unifies HR, Finance, and IT on one platform. If you need corporate card controls and asset tracking, Paylocity is unique. Tellent's superpower is its focus. It's built to automate recruiting and centralize people data. Its 18-day free trial lets you prove the value before you buy. The deciding factor is your biggest pain. Is it fragmented financial systems? Or is it a slow, manual hiring process? Choose Paylocity if you're a large enterprise needing a single system for finance and IT. Choose Tellent if you're a growing team that wants to hire smarter and scale HR without the complexity.
Perguntas Frequentes
Which is better for a small business, Paylocity or Tellent?
Paylocity supports small businesses (1-99 employees), but its opaque pricing and complex platform may be overkill. Tellent's modular approach and starting price of €1/month can be a more accessible entry point for smaller, growing teams.
Does Paylocity have an ATS like Tellent?
No. Paylocity's platform does not include a dedicated Applicant Tracking System. Tellent's core offering is its ATS, which is designed to automate and streamline the entire recruiting workflow.
Is Tellent really cheaper than Paylocity?
Tellent has transparent pricing starting at €1/month. Paylocity requires a custom quote, so costs are unclear upfront. However, Paylocity includes finance and IT tools that Tellent does not, so the comparison isn't direct.
Can I integrate Paylocity with my existing accounting software?
Yes. Paylocity's Marketplace offers API, EDI, and SFTP support for custom integrations. They also have prebuilt connections. You would need to verify specific compatibility with your accounting tool.
Which platform has better customer support?
Tellent reports 97.1% customer satisfaction and offers dedicated CSMs. Paylocity's support is frequently criticized in reviews for being unresponsive and unhelpful, which is a major risk.
Does Paylocity offer a free trial?
No. Paylocity does not advertise a free trial. You must contact them for a demo or pilot program. Tellent offers a free 18-day trial of its core modules.
Pronto para escolher?
Ambas as ferramentas têm seus pontos fortes. Escolha com base nas suas necessidades específicas.