Tidio's standard plan prices aren't published on the page we reviewed. You can sign up with no credit card required, and a fully custom AI Agent solution is available by contacting its sales team.
Tidio doesn't show its standard plan prices on the page we reviewed. What it does publish is a custom AI Agent solution priced through its sales team, plus a signup that requires no credit card.
Here's what you can confirm before you buy:
Custom AI Agent
Best For: Teams that need a fully custom AI solution built around their specific requirements
Other Features:
- Custom AI model training
- Unlimited AI Actions & Guidances
- Priority SLA
- Custom reporting
- SOC 2 & HIPAA compliance and custom integrations
This is Tidio's hands-on route. Its team handles setup and implementation with you, so it fits companies with complex workflows, strict security requirements, or systems that off-the-shelf tools can't reach. If HIPAA compliance or custom reporting is on your must-have list, this is the option built for it. Larger support teams that want an agent shaped around their own data and processes will get the most value here.
Everything else on the page describes the platform you'd be buying into. Lyro AI trains on verified data sources so it answers reliably in your brand voice, and Tidio says it can automate up to 67% of conversations and eliminate up to 90% of low-level support questions. A built-in help desk turns messy workflows into organized support, while Flows and Lyro Smart Actions capture leads and book calls even when you're offline. Tidio connects with 120+ tools, including Shopify, Zendesk, HubSpot, and Mailchimp, and more than 300,000 businesses use it today.
One tip before you commit: since per-plan rates and usage limits aren't shown here, confirm current pricing with Tidio's sales team and check exactly what each tier includes for your chat volume.
The good news on risk: the page notes no credit card required to get started, so you can explore the product before paying anything. Refund terms aren't covered on this page, so if a money-back guarantee matters to you, ask about it before you sign up.
