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Gist

Gist

The all-in-one tool for seamless customer service and lead capture.

#5 dans Live Chat
2 Min. Lesezeit · Aktualisiert 10/3/2025
Gist Homepage-Screenshot

At a glance

Quick overview for Gist: rating, pricing summary, key features, and highlights.

Ciroapp review

2.5
Powerful features, undermined by integrity issues.

We found Gist offers a strong, feature-rich product designed for customer service and lead capture, including an attractive flat-rate pricing option. Overall, consistent reports of severe ethical concerns regarding billing practices and affiliate payments prevent us from recommending Gist broadly at this time.

Vorteile

  • Pro:Feature-rich "all-in-one" solution for seamless customer service and lead capture.
  • Pro:The product is noted for continuously improving and adding new features.
  • Pro:Effective visual workflow feature helps manage customer journeys efficiently.
  • Pro:A unique flat rate plan ($99/month) offers stable, predictable pricing.

Nachteile

  • Con:Recurring reports of unethical billing, changing plans, and fraudulent affiliate payout avoidance.
  • Con:Customer support responsiveness is highly inconsistent, often taking hours to days to reply.
  • Con:Severe functional issues reported with the iOS mobile application (buggy or inoperable).
  • Con:System has been reported to block email sending capability without issuing any warning.
Bereich: $99–$1830/monthMonthly subscription
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
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Komplette Rezension lesen

Gist Bewertung, Preise, Funktionen, Vor- und Nachteile

It's disappointing when potential customers visit your site only to bounce away quickly. Poor communication systems can easily cost you valuable leads. Gist provides a solution by bringing essential communication tools together.

This all-in-one platform ensures your team can connect and capture valuable prospects quickly. ✨

Was ist Gist?

Gist is an ecosystem designed specifically to improve your customer service and prospect engagement efforts. Users recognize it as a comprehensive tool that streamlines communication efficiently. You won't need to be a programmer to get started, either.

One user noted that installing the key features, like live chat, was very easy to set up without technical help. It’s built to be accessible, helping any serious business owner manage conversations better. ✅

Gist Wichtige Funktionen

✨ Seamless Setup and Accessible Design

Gist is an accessible ecosystem designed to immediately improve customer service and prospect engagement. You won't need to be an expert programmer to start using the system effectively. Installing core features, like the integrated live chat, is very easy to set up yourself without technical assistance.

This straightforward approach helps serious business owners manage communications better from day one. ✅

✨ Instant Lead Capture and Improved Retention

The integrated Gist Chat helps you communicate directly with potential leads who visit your website. Engaging prospects immediately prevents them from simply bouncing away to another site. Customer-facing tools are presented via a beautiful widget that provides a professional and appealing look.

This excellent user experience helps retain visitors and maximize lead capture.

💡 Contextual Insights for Better Conversations

Clear insights are captured and provided to your team during every customer interaction. The backend system captures important data like detailed user location information. It also records valuable captured lead details.

This crucial context helps your team resolve questions faster and communicate more effectively with prospects.

✨ Rapid Team Efficiency and Alerting

The platform focuses on making managing communications simple and fast for your entire organization. You can set up rapid communication rules and messages quickly. These rules promptly alert your team to consumer engagement that needs immediate attention.

Features like chat updates on the menu, combined with a live view, make managing these workflows even easier.

✨ Comprehensive All-In-One Toolkit

Gist is an all-in-one tool designed to bring essential communication efforts together. This comprehensive approach streamlines your outreach and service efforts efficiently. You get access to a full suite of effective tools built right into the platform. These integrated features help you manage communication and sales processes from one location.

Key functions supported include:

  • Email Marketing
  • Knowledgebase creation
  • Sales Process Automation

Anwendungsfälle

💬 Converting Potential Customers Who Might Bounce

It's disappointing when prospects visit your site but leave quickly without reaching out. This high bounce rate means lost opportunities for your business. Gist Chat addresses this problem by giving potential leads an easy contact point. You can capture valuable prospects who would otherwise abandon your site entirely.

The system automatically gathers details like location information during the chat. This ensures your team has crucial context right from the start, making conversations more helpful and effective.

🔔 Streamlining Team Communication and Alerts

Your customer interaction system needs to be fast and efficient for your team. You can easily set up powerful communication rules in Gist. These systems rapidly alert your team to new consumer engagement.

The swift notification process means you address inquiries immediately and reduce missed connections. Managing these communications is simple, and updates are quick, leading to better overall team efficiency.

✨ Providing Professional, Accessible Support

Customers expect flawless, professional interactions online. Gist offers a beautiful customer-facing widget that ensures a pleasant experience for site visitors. This widget hosts various essential communication tools, giving your visitors options.

This all-in-one approach allows customers to access the live chat instantly or search the knowledgebase for self-service answers. The seamless integration means customers view your brand as reliable and highly responsive.

🗺️ Gaining Deep Context on Website Visitors

Understanding who is talking to you is crucial for high-quality service. The Gist backend system is excellent for collecting context.

Problem: Starting conversations without knowing the visitor’s background. Approach: Use Gist to capture location details and essential lead information immediately upon engagement. Outcome: You provide personalized, informed customer service because you have crucial data during every interaction.

✅ Rapid Deployment of Customer Engagement Tools

Getting effective tools running should not require complex technical skills or a programmer. The Gist system is built to be accessible for quick installation. One key feature, the live chat, is very easy to set up yourself on your website.

This simple, non-technical installation process means you can start capturing leads and improving customer service right away. Getting started is fast, allowing serious business owners to manage conversations better quickly.

🔗 Managing the Full Customer Lifecycle in One Platform (A Step Flow)

Gist brings together several essential communication tools, removing the need for fragmented systems. This all-in-one platform includes lead capture forms and live chat for the initial contact. It also features email marketing for thoughtful follow-up campaigns. If the connection progresses further, your team can use the built-in meetings feature to move toward a close.

Tip: Focus on using the sales process automation tool to guide prospects smoothly toward conversion.

Preisübersicht für Gist

Pricing range
$99–$1830/month
Preistypen
Monthly subscription

Gist offers pricing that includes a single flat rate option at $99/month, alongside highly variable tiers based on the number of users accessing the platform, which can scale up to $1830/month for larger teams.

Pläne und Preise

Flat Rate Plan

Monthly$99
  • Flat price structure
  • Grow all you want, $99/month total
Preise ansehen

5 Seats Plan

Monthly$305
5 people
  • Access for 5 people
Preise ansehen

10 Seats Plan

Monthly$610
10 people
  • Access for 10 people
Preise ansehen

30 Seats Plan

Monthly$1830
30 people
  • Access for 30 people
Preise ansehen

Gist pricing appears to start at $99 per month for a flat rate plan, or scale based on the number of people accessing the platform, reaching $1830 per month for 30 seats.

Here’s a closer look at the specific options Gist provides:

Flat Rate Plan

Price: $99/month Websites Supported: Not explicitly stated Best For: Not explicitly stated Refund Policy: Not explicitly stated Other Features: Flat pricing structure; "Grow all you want, still $99/month total."

This unique option is clearly designed for businesses that need cost predictability. If your needs are contained within the existing feature set, this flat $99 monthly fee promises highly stable budgeting, regardless of how much you leverage the tools. 🚀

5 Seats Plan

Price: $305/month Websites Supported: Not explicitly stated Best For: Not explicitly stated Refund Policy: Not explicitly stated Other Features: Supports 5 people; Access to features like live chat and email marketing.

The $305 monthly grouping provides access for five people. This setup typically suits growing small businesses or teams prioritizing specific access levels for a few key employees who manage customer engagement and sales.

10 Seats Plan

Price: $610/month Websites Supported: Not explicitly stated Best For: Not explicitly stated Refund Policy: Not explicitly stated Other Features: Supports 10 people; Access to the all-in-one tool capabilities.

Larger operations might opt for the 10-person access point at $610 per month. This tier greatly expands the coverage for internal teams needing Gist's full suite, enabling more agents to handle interactions like live chat and lead capture.

30 Seats Plan

Price: $1830/month Websites Supported: Not explicitly stated Best For: Not explicitly stated Refund Policy: Not explicitly stated Other Features: Supports 30 people.

For major scaling or large departments, the 30-person option is listed for $1830 monthly. This plan is meant for organizations with extensive customer service or sales operations that require broad, multi-user access across many teams.

Neither a free plan nor a free trial is mentioned within the provided pricing details. The information focuses solely on monthly subscription costs. If you have specific complex questions about implementation or features, Gist directs users to check out their Support Center, which might offer further clarity.

Nutzerbewertungen

Gist receives extremely mixed feedback, balancing praise for its functionality against serious issues regarding business reliability. Users occasionally describe Gist as a feature-rich and excellent product that is constantly improving and reasonably priced.

Specific support agents are sometimes identified by name for being friendly and responsive. However, the overall sentiment, reflected in a low 2.1/5.0 score, raises significant red flags.

Recurring complaints center on financial integrity and payment issues. Customers report unethical billing practices and accuse the company of avoiding paying owed affiliate fees, sometimes for over a year.

Operational concerns also appear consistently: users note that the iOS app is buggy or inoperable, the user interface lags when handling large contact lists, and core customer support responses can be painfully slow, sometimes taking hours or days. Furthermore, the platform has been reported to block email sending capabilities suddenly without issuing warnings, which has financially impacted some businesses.

🤷 While Gist’s tools are powerful, the reported lack of trust and operational stability severely impact user satisfaction.

Was anderswo gesagt wird

Mark S.
· Trustpilot
5.0 / 5

Gist is an absolutely fantastic tool that keeps improving. My experience with the team has always been exceptional; they are friendly, helpful, and go the extra mile. They even add suggestions to the product roadmap quickly.

Andrew K.
· Trustpilot
5.0 / 5

This tool is very feature-rich and works exceedingly well. The support has always been responsive, even going above and beyond to investigate intricate issues for us. My only frustration was the learning curve, but it gets easier once you overcome that hurdle.

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Warum Gist nutzen?

If you are looking to seriously improve how you engage both current customers and future prospects, Gist offers distinct advantages. The platform focuses on making your team more effective and preventing lost opportunities.

  • Retain Prospects: Gist Chat helps you communicate directly with potential leads who might otherwise leave your site, significantly preventing common website bounce rates.
  • User Experience: The customer-facing tools include a beautiful widget that provides a professional and pleasing look for visitors engaging on your site.
  • Clear Insights: The backend system is cool because it captures important data like user location information and captured lead details, giving you crucial context during every interaction.
  • Team Efficiency: Managing communications is simple and fast. You can set up rapid communication rules that swiftly alert your team to new consumer engagement.
  • Reliable Support: The company is dedicated to continuous improvement. Users report swift support, with questions or concerns answered immediately or certainly within two business days.

Businesses focused on improving their customer communication flow and maximizing lead capture will find Gist to be a valuable asset. It truly is a must-have tool for serious growth. Start improving your customer service today! 💡

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Häufige Fragen

How does Gist's flat-rate plan work compared to the seat-based plans?

The flat-rate plan costs $99 per month, promising stable pricing regardless of your business growth or usage. The seat-based options, starting at 5 people for $305, prioritize access control and are priced strictly based on the number of authorized users.

If I choose the flat-rate plan, are there any hidden fees if my company grows quickly?

No, the unique flat-rate pricing model is designed for predictability and stability. The company explicitly states that you can 'Grow all you want, still $99/month total.'

What is the largest team size Gist offers pricing for?

The largest pre-priced tier supports 30 users, which costs $1830 per month. Pricing details for teams requiring more than 30 seats are not included in the provided pricing information.

Does Gist offer a free trial period or a free introductory plan?

No, neither a free plan nor a free trial is mentioned within the official pricing details provided. Pricing starts directly with the paid subscription options.

Is annual billing available, and does it provide a discount?

All prices explicitly listed are monthly subscription rates. Details regarding potential savings or availability of yearly billing options are not stated on the official site.

Is a money-back guarantee or defined refund policy available?

Information concerning a formal refund policy or a money-back guarantee is not detailed in the provided official documentation.

What specific tools are included in the Gist 'all-in-one' platform?

Gist brings together several communication and sales tools. These key features include live chat, email marketing, a knowledge base, meeting scheduling, sales process automation, and lead capture forms.

Do I need strong technical skills or a programmer to install Gist?

Installation is designed to be straightforward and easy to manage yourself. Users report setting up key features like live chat without needing technical programming assistance.

Does Gist integrate with external CRM or third-party tools?

The availability of external integrations with systems like Customer Relationship Management (CRM) tools is not explicitly defined in the provided materials.

What kind of data intelligence does Gist collect about new contacts?

The backend system captures crucial context for your team. This includes location detection and detailed captured lead information during initial visitor engagement.

What is the expected response time if I contact Gist customer support?

Although users report varying experiences, support is often described as swift. Questions should typically be answered immediately or certainly within two business days.

Are there limits on how many domains or websites I can use Gist on?

The maximum number of websites or domains supported by any of the listed pricing plans is not explicitly stated in the official documentation.

Who is Gist best suited for?

Gist is most useful for businesses focused on aggressive growth and lead capture. It is built for teams looking to streamline customer service flow and actively prevent potential website bounce rates.

How do I cancel my subscription?

The formal procedure and terms surrounding the process of canceling a Gist subscription are not explicitly stated on the official site.

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