Wave vs Zoho Books

Wave and Zoho Books both offer free accounting tools, but their true capabilities diverge sharply. Wave focuses intensely on solopreneurs and affordability above all else. Zoho Books is built for scaling businesses needing an integrated, end-to-end ecosystem.

Wave
Wave

Free basic tools; costly support risks.

Ciroapp review
1.8
#7 in Accounting

When evaluating Wave, we recognize the immediate value of its free tier for basic invoicing and core bookkeeping functions. However, recent critical failures concerning payroll accuracy and payment processing, combined with nearly non-existent customer support channels, introduce significant operational risk. Overall, we cannot recommend Wave for businesses that rely on the system for payroll until its reliability and customer response dramatically improve.

Pros

  • Fully featured free STARTER plan for basic invoicing and bookkeeping.
  • Effective automated bank transaction import in the PRO plan.
  • Low cost of entry makes it accessible for solopreneurs.
  • Historically reliable for simple invoicing before system changes.

Cons

  • Customer service is extremely poor, often relying only on ineffective chatbots.
  • No direct phone support is available for urgent or complex issues.
  • Recent payroll partner switch caused failures, missed deposits, and tax errors.
  • Wait times for support replies often extend for weeks or even two months.
Pricing
$0/mo
Free trialYes
Money-back
Best for
Solopreneurs seeking permanent, unlimited, free invoicing features., Freelancers or contractors requiring basic income/expense tracking via mobile., Users who want to completely outsource their monthly bookkeeping (Wave Advisors service).
Zoho Books
Zoho Books

Scalable Accounting with Clear Value.

Ciroapp review
4.5
#1 in Accounting

We find that Zoho Books provides a comprehensive and budget-friendly alternative to complex accounting systems. The scalability, permanent free tier, and full financial management capabilities are major strengths. Overall, this is a top recommendation for growing businesses needing feature-rich accounting without high legacy costs.

Pros

  • Permanent Free plan available for micro-businesses.
  • Highly scalable pricing structure with competitive annual rates.
  • Cloud-based, comprehensive solution covering invoicing, inventory, and expenses.
  • User-friendly interface simplifies daily financial tasks.

Cons

  • Severe MFA reset issues reported across the Zoho suite can lock users out of accounts.
  • Mixed reports regarding customer service responsiveness.
  • All plans impose explicit annual limits on invoices and expenses.
  • External accounting-specific feedback on accuracy and reliability is limited.
Pricing
$0/mo
Free trial14 days
Money-back
Best for
Growing businesses needing end-to-end accounting (inventory, projects, high limits)., Businesses that transact internationally and need multi-currency management., Teams already using or planning to use other Zoho applications (CRM, etc.).
Quick verdict
Choose Wave if you are a solopreneur or freelancer needing permanent, unlimited free invoicing and basic expense tracking using the mobile app.
Choose Zoho Books if you need multi-currency support, inventory management, and reliable payment processing for a growing team.

AboutWave

Wave is built specifically for small business owners and solopreneurs at every stage, not accountants. It is a comprehensive web-based system designed to make money management simple. You can create beautiful, professional invoices and estimates quickly for your clients. It conveniently handles secure online payments and makes accounting easy, helping you track income and expenses. The mobile app lets you manage your money even when you are on the go! ✅

AboutZoho Books

Zoho Books is comprehensive, cloud-based accounting software built specifically for growing businesses. It helps you manage your entire financial workflow seamlessly, integrating key functions into one place. You can handle everything from tracking expenses to controlling inventory and processing invoices. Because it’s available through mobile apps for iOS and Android, you can easily manage your books on the go. ✅

Highlights

Quick winners by category at a glance.
Ease of Use
Wave is praised for its simple, basic interface for solo users. Zoho Books is noted for being intuitive despite its comprehensive, end-to-end feature set.
Tie
Feature Set
Zoho Books provides superior capabilities like integrated inventory management, project tracking, and multi-currency support that Wave lacks.
Value for Money
While Wave's free tier is attractive, Zoho Books offers higher reliability, better scalability, and a deep feature set for a reasonable cost.
Customer Support
Zoho Books offers professional voice, chat, and email support on paid plans. Wave's support is consistently criticized by users for being difficult to access.
Integration Options
Zoho Books integrates seamlessly within the powerful Zoho ecosystem. Wave operates primarily as a standalone accounting tool.
Reliability & Trust
Zoho Books is praised for consistent, reliable performance. Wave has alarming, consistent user reports of payment processing failures and held funds.

Feature Comparison

Compare key features side by side
Core Pricing Model
Wave:Free/Subscription/Service
Zoho Books:Free/Subscription (Tiered)
Tie
Core Bookkeeping Limit
Wave:Unlimited & Free
Zoho Books:Tiered (Up to 100,000 Invoices/Elite)
Wave
Integrated Inventory Management
Wave:
Zoho Books:
Zoho Books
Project Management / Job Costing
Wave:
Zoho Books:
Zoho Books
Multi-currency Support
Wave:
Zoho Books:
Zoho Books
Free Trial for Paid Features
Wave:
Zoho Books:
Zoho Books
Automated Bank Transactions
Wave:Yes (PRO Plan only)
Zoho Books:
Tie
Digital Receipt Capture
Wave:Optional Add-on or PRO Plan
Zoho Books:Included (Expense tracking)
Tie
Discounted Payment Processing
Wave:Yes (First 10 txns/mo on PRO)
Zoho Books:Standard Rates Apply
Tie
Extra User Cost
Wave:Free (Limited access)
Zoho Books:$3/user/month
Zoho Books
Multiple Business Support
Wave:Billed per account (Separate)
Zoho Books:Yes (Multiple organizations)
Tie
Ecosystem Integration
Wave:Basic/Standalone
Zoho Books:Seamless with Zoho Apps
Tie
Outsourced Bookkeeping Service
Wave:Yes (Wave Advisors, $199+/mo)
Zoho Books:Migration/Support focus
Tie
Included Support Channels
Wave:Email/Chat (PRO Plan)
Zoho Books:Email/Voice/Chat (Standard+)
Tie
Free Migration Assistance
Wave:No (Requires paid Advisor service)
Zoho Books:Yes (Often free/seamless)
Zoho Books
Feature Comparison Summary
1
Wave
8
Ties
6
Zoho Books

Features Overview

We highlight the main differences and pick a winner for each feature.

Pricing Structure

Wave is truly free for core tasks; Zoho Books uses tiered pricing dependent on features and volume capacity.

Tie

Wave's STARTER plan is permanently free, covering unlimited invoices and basic bookkeeping. This means solopreneurs can handle most tasks without ever paying a fee. Paid plans start at $19 per month, adding automation features. Zoho Books also offers a free plan but features are tiered and usage is limited. It generally requires investment to unlock serious scalability, like higher invoice limits and more reports. Wave is unbeatable for pure, sustained basic affordability. Zoho Books structure provides better depth and unlocks critical features needed for operational growth. The choice relies on prioritizing zero cost or system depth and reliability.

Scalability & Depth

Zoho Books handles complexity (inventory, projects); Wave maintains simplicity for solo operations.

Zoho Books

Wave focuses on speed and simplicity for freelancers and solopreneurs, omitting key features like inventory control. Its transaction limits are generous in the STARTER plan, prioritizing simple record keeping. Zoho Books is designed for growth and includes full inventory control with reorder alerts. It also offers project management tools for budgeting and robust client billing. Professional plans support up to 10,000 invoices annually. Zoho Books handles the complexity required by a scaling SMB. Wave's limited feature set means you’ll quickly outgrow it if you sell physical goods or manage many projects. Companies planning significant growth should skip Wave and start directly with Zoho Books for long-term capability.

Payment Reliability

Zoho Books offers reliable processing; Wave users report alarming issues with held funds and account closures.

Zoho Books

User reports for Wave indicate severe risk when relying on its integrated payment feature. Accounts are reportedly shut down, and funds held for up to 65 days without acceptable recourse. This poses a major threat to small business cash flow. Zoho Books integrates securely and is designed for continuous, reliable operation. Reviews consistently credit its solid end-to-end functionality, resulting in minimal cash flow interruptions. Payment processing reliability is a foundational element; Zoho Books excels where Wave critically fails. Using Wave’s payment solution is a serious operational gamble based on extensive user feedback. Protect your revenue stream by opting for the system that guarantees consistency and dependability: Zoho Books.

Multi-currency

Zoho Books supports global transactions with real-time rates; Wave is restricted to regional currencies.

Zoho Books

Wave is designed primarily for regional use, supporting only USD and CAD for subscriptions and basic operations. It lacks native multi-currency transaction handling built into the platform. International commerce requires using external systems. Zoho Books fully supports multi-currency transactions, applying real-time exchange rates automatically. This drastically simplifies accounting for global transactions with international customers or suppliers. If you transact across borders, Zoho Books is the necessary choice to maintain accurate books. Wave’s functionality limits it strictly to single-currency, local business environments. Global freelancers or e-commerce businesses should prioritize Zoho Books immediately for easy bookkeeping conformity.

Ecosystem Linkage

Zoho Books integrates seamlessly into the vast Zoho suite. Wave operates mostly as a standalone, isolated solution.

Zoho Books

Wave is a focused, isolated accounting platform offering basic integrations. Users must often rely on third-party connectors or manual processes for advanced business workflows. The system works best when used alone. Zoho Books is part of the powerful Zoho ecosystem, connecting natively with Zoho CRM and other apps. This linkage creates seamless data synchronization across sales, marketing, and finance platforms. Zoho Books thrives as a component of a connected business operation. Wave is better suited for users whose needs begin and end strictly with core invoicing and expense tracking. If you anticipate using a suite of business tools (CRM, help desk), Zoho Books provides superior long-term integration.

Customer Support

Zoho Books offers voice, chat, and email support on paid plans. Wave limits help, and users report unresponsive service.

Zoho Books

Wave restricts access to professional support (chat/email) to PRO Plan users or add-on purchasers. User reviews consistently describe support quality as poor, often relying on slow emails or non-responsive chatbots. Zoho Books includes email, voice, and chat support channels starting on Standard plans. While responses can sometimes be slow, real human voice support options are reliably available. Zoho Books provides traditional, multi-channel support that acknowledges urgency. Wave’s perceived lack of accessible support is a significant operational drawback for paid users. When your money is at risk, like during a payment issue, accessible voice support via Zoho Books is critical and comforting.

Our Verdict

Objective guidance based on features, pricing, and user fit.

Most people consider Wave because of its amazing free STARTER plan for basic accounting. However, the true decision rests on operational reliability and future growth potential. Wave offers unlimited basic bookkeeping records and professional invoicing completely free. Zoho Books provides a deeper, integrated accounting solution designed to support real business scaling. Wave’s superpower is making bookkeeping accessible and free for the smallest solo operations. If you only send invoices occasionally and track basic expenses, Wave delivers massive value upfront. It also uniquely offers the premium Wave Advisors service if you want to completely outsource your books. Zoho Books’ strength is providing reliable, end-to-end accounting critical for handling growth. It expertly manages advanced needs like inventory, projects, and multi-currency transactions. Zoho Books offers proven integration, minimizing cash flow risk dramatically across its ecosystem. Operational safety should be your main deciding factor when comparing these two tools. Wave’s external user reviews describe severe payment processing risks and held funds, a massive cash flow hazard. Zoho Books provides a robust system that you can trust with serious transactions and business growth. Choose Wave if you are a simple freelancer maximizing savings and avoiding its payment features. For any serious growth, operational complexity, or revenue collection, Zoho Books is the much safer, more robust choice.

Frequently Asked Questions

Does Wave offer true multi-currency support like Zoho Books?

No, Wave focuses primarily on regional currencies (USD/CAD). Zoho Books supports multi-currency transactions with real-time exchange rates. This capability is essential for businesses engaged in international sales.

Which is better for a growing business that needs inventory and project tracking?

Zoho Books is superior for growing teams, as it includes inventory control and project management features built-in. Wave focuses on basic bookkeeping and does not offer sophisticated inventory capabilities.

Is Zoho Books worth the cost increase over the Wave STARTER plan?

Zoho Books is worth the investment if you need reliability, scalability, and robust customer support. Zoho Books provides a full ecosystem and avoids the severe payment processing risks Wave users report often.

Can I manage multiple companies within Wave or Zoho Books?

Zoho Books explicitly allows you to manage multiple businesses as separate organizations in one account. Wave subscriptions are charged per business account, implying separate setup for each entity.

Which software offers better customer support options on their paid plans?

Zoho Books includes professional voice, chat, and email support on its paid tiers. Wave typically only offers contact via email and chat, which many users criticize as being unresponsive or elusive.

Are the reported payment processing failures on Wave a critical deciding factor?

Yes, absolutely essential. Wave users report alarming instances of accounts being shut down and funds held for months. Zoho Books offers a more reliable, trustworthy payment environment critical for cash flow.

Ready to Choose?

Both tools have their strengths. Choose based on your specific needs.