Propovoice vs Shape

Propovoice and Shape are CRM powerhouses, but they serve different sales styles. Propovoice excels at client management and low-cost data control inside WordPress. Shape focuses on aggressive lead engagement using comprehensive sales dialer and AI tools. Choosing depends on your tech stack and sales volume needs.

Propovoice
Propovoice

Exceptional value in a self-hosted WP CRM.

Ciroapp review
4.3
#4 in Customer Relationship Management

Propovoice stands out by offering a complete client management system and CRM directly within WordPress, completely removing the need for fragmented tools and expensive SaaS subscriptions. Overall, we see exceptional value in the low annual pricing combined with the security and control provided by a flexible, self-hosted platform.

Pros

  • Complete client management, CRM, and invoicing in one WordPress plugin.
  • Self-hosted structure grants users full data security and complete control.
  • Highly competitive, low annual pricing structure ($79 for solo freelancers).
  • Robust client portal enables 24/7 access to files and project tracking.

Cons

  • Requires a self-hosted WordPress environment for installation and use.
  • Freelancer plan limits team onboarding to a maximum of 5 members.
  • Requires renewal of annual license for continued updates and technical support.
Pricing
$79/mo
Free trial
Money-back30 days
Best for
Freelancers and solo professionals using WordPress for their business., Service providers prioritizing data security and self-hosting capabilities., Agencies managing client work across 10-50 different domains.
Shape
Shape

Automated engagement meets comprehensive sales tools.

Ciroapp review
4.0
#7 in Customer Relationship Management

We evaluated Shape based on its commitment to automated lead engagement and integrated sales tools. The platform offers sophisticated AI scoring, an award-winning communication system, and dedicated onboarding across all plans. Overall, Shape provides a robust, all-in-one solution for managing and closing leads efficiently, but pricing transparency is a significant hurdle for potential buyers.

Pros

  • Comprehensive CRM and marketing platform integration.
  • Powerful automation for consistent lead follow-up.
  • Award-winning communication system (phone, text, MMS).
  • Secure and reliable email delivery using compliant SMTP servers.

Cons

  • Opaque, quote-based pricing structure requiring sales contact.
  • Absence of a publicly stated free trial or money-back guarantee.
Pricing
Not explicitly stated (Requires quote)
Free trial
Money-back
Best for
Sales teams requiring high-volume bi-directional text and phone CRMs., Organizations needing expert onboarding and full system implementation support., Teams prioritizing AI lead scoring for immediate prospect prioritization.
Quick verdict
Choose Propovoice if you run a service business using WordPress and demand complete security and control over all your client data using a self-hosted platform.
Choose Shape if your team needs robust bi-directional texting, an award-winning phone system, and AI-powered lead scoring to manage high-volume sales outreach.

AboutPropovoice

Propovoice is an All-in-One Client Management Solution designed to work right inside your WordPress site. It serves as a simple yet powerful WP CRM and Invoicing plugin. This tool is built to support a wide range of service businesses. This includes 🏄 freelancers, independent professionals, and established agencies.

Because it operates as a self-hosted plugin, not a traditional SaaS, you maintain complete security and control over all your data. Users often note that its pleasing user experience makes it quite rare and different in the WordPress environment. It's truly a unified platform for managing your service business needs.

AboutShape

Shape is a comprehensive platform combining a powerful Sales CRM with a robust marketing suite. This system helps you efficiently automate your sales and marketing activities.

It includes sophisticated communication tools designed to maximize productivity. You get an award-winning phone system that handles calls, texts, and MMS seamlessly.

The platform also features built-in CRMs for texting and emailing. This setup allows for powerful bi-directional communication, ensuring your delivery is secure and reliable.

Highlights

Quick winners by category at a glance.
Value for Money
Propovoice offers robust, unlimited CRM features starting at $79 yearly. Shape's quote-based, per-seat model suggests higher costs and uncertainty.
Feature Set (Sales)
Shape includes powerful AI lead scoring, text, and phone CRMs for outreach. Propovoice doesn't offer these specific high-volume communication tools.
Data Control & Hosting
Propovoice ensures maximum security being a self-hosted WordPress plugin. Users maintain full control over all their critical client data.
Pricing Transparency
Propovoice publicly lists all fixed annual fees and plan limits clearly. Shape requires users to contact sales for any pricing information.
Client Experience Tools
Propovoice includes a dedicated 24/7 Client Portal for client access and tracking. Shape focuses on outbound communication and lacks this feature.
Scalability (Team Size)
Shape is structured for large Enterprise organizations with per-seat scaling. Propovoice is ultimately constrained by domain licenses (max 50).

Feature Comparison

Compare key features side by side
Platform Model
Propovoice:Self-hosted WordPress Plugin
Shape:Dedicated SaaS Platform (Implied)
Tie
Core Type
Propovoice:Client Management + Invoicing
Shape:Sales CRM + Marketing Automation
Tie
Invoicing & Payments
Propovoice:Comprehensive (Recurring, Subscription)
Shape:false
Propovoice
Dedicated Client Portal
Propovoice:true (24/7 Access)
Shape:false
Propovoice
Sales Pipeline Management
Propovoice:true
Shape:true
Tie
AI Lead Scoring
Propovoice:false
Shape:true (Engage, Enterprise plans)
Shape
Integrated Phone System
Propovoice:false
Shape:true (Award-winning, Local Dialing)
Shape
Texting CRM (SMS/MMS)
Propovoice:false
Shape:true (Bi-directional)
Shape
Secure Email Delivery
Propovoice:Standard
Shape:Compliant SMTP Servers
Tie
Expert/Full Onboarding
Propovoice:1 Year Updates & Support only
Shape:true (Data import, Implementation)
Tie
White Labeling
Propovoice:true (Paid plans only)
Shape:false (Not mentioned)
Propovoice
Unlimited Users/Team
Propovoice:true (Agency/Enterprise plans)
Shape:Per Seat Pricing Required
Tie
Data Control
Propovoice:Full (Self-hosted)
Shape:Standard SaaS Control
Tie
Free Plan Available
Propovoice:true (Essential Free Forever)
Shape:false (No public trial)
Propovoice
Pricing Transparency
Propovoice:High (Fixed annual costs)
Shape:Low (Required quote)
Tie
Pricing Structure
Propovoice:Annual License (Domain based)
Shape:Per Seat (Quote based)
Tie
Maximum Domain Licenses
Propovoice:Up to 50 domains
Shape:Not applicable
Propovoice
Automated Follow-up
Propovoice:Basic (Payment reminders)
Shape:Advanced (Sequences across text/email)
Tie
Feature Comparison Summary
5
Propovoice
10
Ties
3
Shape

Features Overview

We highlight the main differences and pick a winner for each feature.

Platform Architecture

Propovoice is self-hosted within WordPress; Shape is a managed cloud SaaS.

Tie

Propovoice works entirely as a plugin inside your existing WordPress site. This approach ensures maximum data control and requires self-hosting. It centralizes client management and billing processes effectively. Shape operates as a comprehensive Sales CRM and Marketing suite. It lives in the cloud and offers expert onboarding for implementation support. It is built for seamless, high-volume sales operations. The main trade-off is control versus features and maintenance. Propovoice guarantees full data ownership; Shape handles all the system management. For maximum control, Propovoice wins easily. If you don't use WordPress, or need expert implementation, Shape is the only choice.

Sales Outreach Tools

Shape offers serious communication features; Propovoice focuses on pipeline tracking.

Shape

Shape features an award-winning phone system with local presence dialing. It provides robust bi-directional texting and MMS capabilities. Shape is designed for aggressive, high-volume lead outreach. Propovoice includes Lead Management and a full Sales Pipeline system. Its communication focuses on project discussion with clients post-conversion. Propovoice is not built for dialing or sending mass communication blasts. If talking to thousands of leads is your priority, Shape is specifically built for that. Propovoice focuses on organizing the client experience, not initial cold outreach. The difference impacts team productivity highly. Shape optimizes the top of the funnel aggressively.

Financial Management

Propovoice provides full invoicing; Shape completely lacks billing tools.

Propovoice

Propovoice offers comprehensive financial tools, including simple and recurring invoices. It features a critical 'quick pay button' to accelerate client payments. Propovoice also manages taxes and different money types. Shape focuses exclusively on lead conversion and sales pipeline operations. It does not include built-in features for creating estimates, recurring billing, or invoices. You must integrate another tool. Propovoice unifies sales, project, and financial management in one platform. Using Shape requires a separate, likely external, invoicing solution integration. Propovoice’s integrated approach minimizes friction. Getting paid faster is paramount; Propovoice streamlines this process seamlessly through its dedicated client portal.

Lead Intelligence (AI)

Shape uses AI scoring; Propovoice uses reliable, manual pipeline management.

Shape

Shape offers built-in lead detection tools, including AI lead scoring on its Engage plan. This instant intelligence prioritizes your sales team's daily efforts. It maximizes efficiency by focusing on high-value prospects quickly. Propovoice uses standard robust Lead Management and Sales Pipeline tools. Propovoice does not leverage advanced AI or machine learning capabilities. Prioritization depends on manual tracking. If prospect volume is high, Shape's AI saves significant time and effort. Propovoice is sufficient if your lead flow is smaller and more manageable. Shape’s predictive power can directly translate into higher conversion rates, justifying its higher perceived cost.

Pricing Structure

Propovoice is transparent and annual; Shape is opaque and quote-based per seat.

Propovoice

Propovoice offers highly transparent, low annual pricing plans ranging from $79 to $399. Pricing scales primarily based on domain usage. It also offers a valuable Free Forever plan. Shape uses a quote-based, per-seat pricing model across its three tiers. There is no public pricing or free trial available for potential users. You must contact their sales team. Propovoice's static pricing is ideal for budgeting and long-term cost stability. Shape's per-seat model means costs increase directly with team hiring. Propovoice’s Freelancer plan ($79/year) supports 5 team members, providing unmatched pricing value.

Client Portal Access

Propovoice centralizes client assets; Shape relies on external communication.

Propovoice

Propovoice provides a dedicated client portal that offers 24/7 access. Clients can track project progress and find essential files instantly. It ensures transparency and smooth collaboration. Shape focuses on communication via its integrated email and texting CRMs. It does not feature a dedicated secure client access portal for documents or project tracking. If you require a central hub for external client data exchange, Propovoice is essential. Shape leaves client asset sharing up to email or third-party storage. Propovoice uses the portal to reduce chaotic email chains and centralize communication effectively.

Onboarding & Setup

Shape provides full expert setup; Propovoice is self-service WordPress installation.

Shape

Shape includes an Expert Onboarding Plan with all licenses and tiers. Their support team handles data imports and full system implementation. This guarantees rapid deployment and efficiency. Propovoice is a plugin requiring self-installation in a WordPress environment. It includes one year of updates and support for technical issues. Propovoice is fundamentally self-service. Shape’s included expert help minimizes downtime and ensures complex features are set up correctly. Propovoice is simple but demands user engagement for setup. If you have a large dataset to migrate, Shape’s team handles the heavy lifting, saving internal resources.

Scalability & Teams

Shape scales well for massive sales teams; Propovoice scales based on domains.

Shape

Shape is structured with Enterprise tiers offering specialized services for large, complex organizations. Its per-seat pricing handles large sales team expansion efficiently. Propovoice offers Unlimited team members on Agency and Enterprise plans. However, scalability is mainly limited by the maximum 50 domain license limit. Shape is clearly designed to support high-growth sales teams needing expansive communication systems. Propovoice is more cost-effective for smaller client-facing agencies. If you plan to hire 50+ sales reps next quarter, Shape’s model is built for that rapid scaling process.

Our Verdict

Objective guidance based on features, pricing, and user fit.

The choice between Propovoice and Shape is clear: which system holds your data and how do you sell? This is a fundamental architectural decision, not just a feature comparison. Propovoice is the undisputed winner for the budget-conscious WordPress user wanting control. It offers powerful, unlimited client management features for a low annual fee. Propovoice guarantees complete data security because it’s fully self-hosted on your server. Shape is the better choice for the high-volume sales environment demanding efficiency. Its award-winning phone system and advanced AI lead scoring are unmatched by Propovoice. Shape's expert onboarding ensures your team is immediately closing deals, not stuck in setup. The deciding factor is data ownership versus sales automation power. If data security and billing consolidation within WordPress are key, choose Propovoice. If aggressive, automated outreach using phone and text is your sales engine, contact Shape. Ultimately, Propovoice suits freelancers and agencies focusing on robust client service and invoicing. Shape targets sales organizations needing to maximize every single lead through communication technology.

Frequently Asked Questions

Which is better for securing client data, Propovoice or Shape?

Propovoice is a self-hosted WordPress plugin, giving you full control over data security. Shape is a standard cloud-based SaaS platform. For maximum data control, Propovoice is clearly superior.

Can Propovoice handle the high-volume sales outreach that Shape supports?

No. Propovoice focuses on client tracking and invoicing; it lacks dedicated dialing and texting CRMs. Shape provides award-winning phone and text systems for massive lead engagement.

Is Shape worth the extra cost over Propovoice's transparent pricing?

If your priority is sales efficiency and AI lead scoring, Shape offers advanced features Propovoice lacks. If you only need CRM and invoicing, Propovoice’s low annual fee is better value.

Does Propovoice offer a feature similar to Shape's AI lead scoring?

No, Propovoice does not include any described AI lead scoring or prioritization tools. Shape offers this feature on its Engage and Enterprise plans to boost team focus.

Does Shape offer built-in invoicing and client portal access like Propovoice?

Shape does not include capabilities for invoicing, estimates, or recurring billing. Propovoice is an all-in-one tool including a dedicated 24/7 client portal and full financial management.

Which tool is easier to scale for a large sales team?

Shape is architecturally designed for large-scale sales operations using per-seat pricing. Propovoice scales team numbers easily but is limited in domain usage (max 50 sites).

Ready to Choose?

Both tools have their strengths. Choose based on your specific needs.