Malwarebytes vs PC Matic

People compare Malwarebytes and PC Matic for essential robust device security. Malwarebytes excels at finding hidden malware and deep cleaning infected systems. PC Matic prioritizes aggressive ransomware prevention using unique Allowlisting technology. It's a key choice between comprehensive removal power and proactive blocking enforcement.

Malwarebytes
Malwarebytes

Top-Tier Malware Protection, Mixed Support

Ciroapp review
4.1
#2 in Antivirus

Malwarebytes excels at its primary function: detecting and eliminating cyber threats that other basic security programs overlook. We recognize its powerful, proven protection record and its deep feature set, which includes advanced identity services. Overall, we find this software highly effective, although customer service reliability and recent pricing strategies introduce significant user friction.

Pros

  • Unmatched effectiveness in detecting and removing malware.
  • Lightweight; runs continuously without slowing down devices.
  • Long track record of proven reliability across multiple platforms.
  • Comprehensive features like identity safety and dark web scanning.

Cons

  • Recurring issues reaching live human customer support representatives.
  • Frustration over recent subscription price increases for loyal customers.
  • Some users find the application interface difficult to navigate and confusing.
  • Specific performance issues reported regarding updates and resources on Mac devices.
Pricing
Not explicitly stated
Free trial
Money-back60 days
Best for
Users needing the absolute best malware detection and removal capabilities., Individuals prioritizing comprehensive identity theft restoration services and insurance., Mobile users seeking proactive defense against text and link-based scams using Scam Guard.
PC Matic
PC Matic

Promising security, critical support failures.

Ciroapp review
1.5
#6 in Antivirus

We find that PC Matic promises excellent security using effective allowlisting technology and local US-based support. However, user feedback consistently indicates a severe disconnect between these claims and delivery, particularly regarding customer service availability and billing transparency. Overall, we cannot recommend PC Matic until the company addresses its fundamental failures in responsiveness and customer relationship management.

Pros

  • Employs Application Allowlisting, a highly effective technology for preventing ransomware.
  • One user confirmed success in avoiding viruses and resolving a scam situation.
  • Introductory annual pricing is clearly structured based on device count and features.

Cons

  • Customer support is widely reported as non-existent; phone support is advertised but often unavailable.
  • Users report unauthorized automatic renewals and being charged more than promotional rates.
  • Technical issues are sometimes made worse by inexperienced support technicians.
  • The software can block legitimate programs, forcing users to manually manage whitelisting.
Pricing
$50/mo
Free trial
Money-back30 days
Best for
Users whose primary security concern is stopping ransomware infections (Application Allowlisting)., Households needing protection across exactly 10 devices (PCs, Macs, phones, tablets)., Individuals needing a security suite that includes an integrated VPN service for privacy.
Quick verdict
Choose Malwarebytes if you need comprehensive identity theft protection, dark web scanning, and specialized mobile scam alerts.
Choose PC Matic if your primary concern is stopping ransomware and you need strong protection for up to 10 devices starting at $100/year.

AboutMalwarebytes

Malwarebytes is widely known as the leading software for robust malware removal and ongoing protection. Millions of people trust it to keep their digital lives safe and secure. It offers security plans designed to fit your unique needs, whether you are at home or at work. Users praise the service because it consistently delivers powerful, current technology. It is a reliable solution for achieving digital peace of mind. 💡

AboutPC Matic

PC Matic is a comprehensive security solution available in one easy-to-use platform. It's specifically designed to guard your devices and deliver protection online.

This simple platform defends against major issues like ransomware, viruses, and identity theft. Plus, you can trust this digital solution because all PC Matic products are proudly American-made ✅.

Highlights

Quick winners by category at a glance.
Ease of Use
Both packages have some user friction based on reviews. Malwarebytes UI is sometimes confusing; PC Matic forces necessary whitelisting of trusted applications.
Tie
Feature Set
Malwarebytes offers robust identity restoration services, data removal (US only), and specialized mobile features. PC Matic lacks these deep recovery services.
Core Protection Effectiveness
Malwarebytes is #1 for malware removal; PC Matic's Application Allowlisting is superior for ransomware prevention. They excel in different security domains.
Tie
Value for Money
PC Matic offers clear coverage for up to 10 devices plus a VPN for $100 annual introductory pricing. Malwarebytes family plan details are vague.
Customer Support Reliability
Both Malwarebytes and PC Matic have significant support issues reported by users, citing difficulty reaching live representatives or resolving issues.
Tie
Trust and Transparency
Malwarebytes maintains superior user sentiment (4.1 overall rating) and offers a 60-day guarantee. PC Matic suffers from highly critical billing complaints.

Feature Comparison

Compare key features side by side
Core Security Focus
Malwarebytes:Malware Removal & Identity Protection
PC Matic:Ransomware Prevention & Virus Blocking
Tie
Application Allowlisting Technology
Malwarebytes:
PC Matic:
PC Matic
Identity Restoration Agents
Malwarebytes:
PC Matic:
Malwarebytes
Identity Theft Insurance Coverage
Malwarebytes:Up to $2 Million
PC Matic:Not Stated
Malwarebytes
Personal Data Remover (US only)
Malwarebytes:
PC Matic:
Malwarebytes
Proprietary Mobile Scam Guard
Malwarebytes:
PC Matic:
Malwarebytes
Integrated VPN Service
Malwarebytes:
PC Matic:
PC Matic
Maximum Devices Covered
Malwarebytes:Family Plans (Varies)
PC Matic:10 devices
Tie
Free Device Scan/Cleanup
Malwarebytes:
PC Matic:
Malwarebytes
Money-Back Guarantee
Malwarebytes:60 days
PC Matic:30 days
Malwarebytes
Support Location Advertised
Malwarebytes:Standard (Global)
PC Matic:100% US-based
Tie
Initial Pricing Transparency
Malwarebytes:Pricing not explicitly stated
PC Matic:Clear introductory pricing ($50/$100)
PC Matic
Award Recognition (2025 PoY)
Malwarebytes:
PC Matic:
Malwarebytes
User Trustpilot Rating (External)
Malwarebytes:4.1 / 5
PC Matic:2.1 / 5
Malwarebytes
Potential Unauthorized Billing Issues
Malwarebytes:Reported price hikes for users
PC Matic:Severe issues reported by users
Tie
Feature Comparison Summary
8
Malwarebytes
4
Ties
3
PC Matic

Features Overview

We highlight the main differences and pick a winner for each feature.

Core Security Technology

Malwarebytes focuses on deep, signature-less attack removal. PC Matic uses Application Allowlisting for strong proactive attack blocking.

Tie

Malwarebytes is internationally recognized as the superior malware removal solution. It consistently finds and cleans threats that competing security products miss. It excels at deep device cleanup and returning systems to normal speed. PC Matic utilizes Application Allowlisting, a unique and highly effective core defense feature. This method stops unauthorized programs from running on your device by default. This makes it challenging for unknown malware to execute. The core difference is enforcement level; PC Matic acts as the gatekeeper, blocking new processes. Malwarebytes prioritizes the ability to detect and remove existing, hidden infections. If you need reliable, proven power to cure an infection, Malwarebytes is the clear choice. PC Matic is better if ultra-proactive prevention is your goal.

Ransomware Prevention

PC Matic's Allowlisting offers a more reliable defense against ransomware attacks. Malwarebytes uses advanced detection methods.

PC Matic

PC Matic’s Application Allowlisting is widely considered the most effective way to prevent ransomware infections. It prevents unauthorized code from executing critical functions on your device. This proactive approach stops zero-day threats immediately upon contact. Malwarebytes uses advanced detection and scores 100% in five advanced malware test categories. It provides robust protection but uses a more complex, reactive system. Malwarebytes protection is award-winning and continuously improving. PC Matic has a technical advantage in blocking new ransomware variants due to its aggressive, default-deny posture. However, this may block safe, legitimate software too. Users highly concerned about sophisticated or novel ransomware should lean toward PC Matic’s hardline preventive methodology.

Identity Protection

Malwarebytes offers live agent support, $2M insurance, and restoration services. PC Matic offers only general anti-identity theft protection.

Malwarebytes

Malwarebytes provides comprehensive identity safety, including instant alerts if your data surfaces online. Live agents are available to help restore your identity and key items after a theft. The service includes up to $2 million in insurance coverage. PC Matic features protection against identity theft as a general benefit of its all-in-one platform. The platform does not advertise specific restoration support, live agents, or recovery insurance benefits. Malwarebytes offers serious, comprehensive recovery tools and human support, going far beyond simple general protection. PC Matic is lacking in post-theft recovery capabilities. If fast identity recovery and financial insurance coverage are priorities, the Malwarebytes solution is superior by far.

Customer Support

Both companies suffer severe user complaints regarding support responsiveness and human contact. PC Matic reviews are particularly concerning.

Tie

Malwarebytes includes free customer support with every plan; historically, users struggle to reach a live human representative. Many support interactions appear AI-driven or automated. PC Matic advertises 100% US-based email support and limited phone support for premium subscribers. External reviews cite catastrophic failure in accessing any technical or billing support. Both services need major improvement in customer service dependability and accessibility. PC Matic's reported support failures are closely tied to critical billing issues. Neither service excels here, but Malwarebytes receives less critical reviews specifically regarding fraud or lack of contact.

Mobile Features

Malwarebytes includes a unique AI-powered Scam Guard companion for mobiles. PC Matic offers standard mobile antivirus coverage.

Malwarebytes

Malwarebytes Mobile Security includes its exclusive Scam Guard, an AI chat companion for vigilance. Users upload texts or links to analyze them quickly for potential scams. This helps mobile users actively avoid phishing attempts. PC Matic secures mobile devices as part of its 5 or 10-device limit across the household. It offers reliable, standard antivirus protection tailored to mobile operating systems. Malwarebytes provides a specialized, proprietary feature explicitly designed to combat modern mobile scam tactics effectively. PC Matic's mobile security is less customized and specialized. For enhanced safety when texting or browsing on a smartphone, Malwarebytes offers a superior, proactive layer of defense.

Device Coverage

PC Matic clearly supports up to 10 devices on its premium tier. Malwarebytes offers undefined Family Plans with vague device limits.

PC Matic

PC Matic transparently licenses its product for 5 devices (basic) or 10 devices (premium). This supports any mixture of PCs, Macs, tablets, or phones easily. Users appreciate the clear device boundary limits. Malwarebytes offers a Standard plan for one device and vaguely described Family Plans for multiple devices. The exact maximum number of devices covered is not explicitly stated. PC Matic provides better clarity for households or individuals who need to cover a specific number of devices. There is no guesswork involved with PC Matic's plans. If you need guaranteed coverage for exactly 10 machines, you must choose the PC Matic Antivirus + VPN plan.

Pricing Guarantees

Malwarebytes offers a generous 60-day money-back window. PC Matic provides a shorter 30-day guarantee.

Malwarebytes

Malwarebytes gives customers 60 days to fully test the software on their devices and request a refund. This extended trial period shows confidence in the product's long-term effectiveness. All annual subscriptions qualify for the guarantee. PC Matic provides an industry-standard 30-day money-back guarantee following the purchase. While adequate, it is half the time offered by Malwarebytes for risk-free testing. The longer testing window of Malwarebytes reduces buyer risk significantly. PC Matic’s shorter guarantee feels less committed to customer satisfaction long-term. If you need more time to decide if the security tool works for your specific configuration, Malwarebytes is the safer option.

Advanced Privacy

PC Matic bundles an integrated VPN into its top subscription plan. Malwarebytes focuses privacy on data removal and dark web scanning.

PC Matic

PC Matic's Antivirus + VPN plan incorporates a crucial Virtual Private Network service for premium users. This enhances online privacy and secures connections when browsing public Wi-Fi. It is a valuable inclusion in the suite. Malwarebytes prioritizes identity privacy through its Personal Data Remover service (US only). This tool helps delete publicly available personal details from search sites. Malwarebytes does not include a dedicated VPN. The inclusion of an integrated VPN in PC Matic simplifies securing both your device and your network traffic. Malwarebytes users must purchase a third-party VPN solution separately. PC Matic offers better bundled value if both robust device security and secure internet privacy are mandatory requirements.

Our Verdict

Objective guidance based on features, pricing, and user fit.

The decision between Malwarebytes and PC Matic hinges on trust and technology approach. Malwarebytes is the safer choice for reliability and deep malware removal. PC Matic provides powerful, unique technology but suffers critical user satisfaction issues. For overall peace of mind and reliability, Malwarebytes wins for the clear majority of users. Malwarebytes specializes in finding deep threats that other programs miss entirely. It’s consistently rated the number one malware removal solution across all platforms. Users also get outstanding identity theft protection, including agent assistance and up to $2 million in insurance. Malwarebytes provides a lengthy 60-day window to test the service risk-free. PC Matic's massive advantage remains its unique Application Allowlisting technology. This system proactively stops ransomware better than most competitor products available today. The premium PC Matic plan protects up to 10 devices and smartly includes a critical VPN service. If you need maximum device coverage and superior ransomware defense, PC Matic offers great features. The deciding factor is user experience and customer reliability. PC Matic has critically poor reviews (2.1 rating) due to severe billing issues and unavailable support. While Malwarebytes support can be hard to reach, its 4.1 rating confirms product loyalty and proven effectiveness. Stick with Malwarebytes if device stability, identity safety, and removal power are your priorities. Select PC Matic only if absolute proactive ransomware blocking is essential and you can tolerate serious support risks. Malwarebytes offers the secure, hassle-free path to digital peace of mind.

Frequently Asked Questions

Which is better for stopping advanced ransomware: Malwarebytes or PC Matic?

PC Matic uses Application Allowlisting, which is highly effective against ransomware. This technology only permits known, safe applications to run on your device. Malwarebytes relies on excellent detection but not this specific aggressive prevention method. If ransomware is your worst fear, PC Matic’s core technology is superior.

Does Malwarebytes include identity theft insurance and restoration agents?

Yes, Malwarebytes offers comprehensive identity protection services. This includes access to live restoration agents if identity theft occurs. Depending on your subscription plan, you can receive insurance coverage up to $2 million. PC Matic offers general identity theft protection but no listed recovery services.

Is PC Matic worth the risk based on its bad user reviews?

PC Matic's user reviews (2.1 rating) report major issues with customer support and unauthorized billing problems. While its core Allowlisting technology is strong, the lack of reliable support is a critical risk. Malwarebytes maintains a much higher user trust rating (4.1) overall.

Can I secure more than 10 devices using Malwarebytes or PC Matic?

PC Matic explicitly limits coverage to 10 devices maximum on its top tier plan. Malwarebytes offers Family Plans designed for multiple devices. However, the specific maximum number of devices covered under Malwarebytes is not explicitly defined.

Which tool is more lightweight/easier on my system?

Malwarebytes is frequently praised for running in the background without slowing down users' devices. PC Matic’s aggressive Application Allowlisting sometimes blocks legitimate installed apps. This forces users to manually adjust security whitelists, which adds unwelcome friction.

Which software offers the best specialized mobile protection?

Malwarebytes wins for mobile features because it includes Scam Guard, an exclusive AI chat companion. Scam Guard provides immediate, reliable advice when checking suspicious texts or links. PC Matic secures phones but only provides standard antivirus functionality.

Ready to Choose?

Both tools have their strengths. Choose based on your specific needs.