Landbot vs Manychat

Landbot and Manychat both tackle conversational automation for growth. Landbot excels at powerful web-based AI chat and structured lead qualification workflows. Manychat dominates social media automation, converting DMs and comments into sales instantly. Your primary customer communication channel determines the right tool for you.

Landbot
Landbot

Intuitive Bot Building, Troubled Billing Support.

Ciroapp review
2.7
#4 in Chatbot

Landbot provides a powerful, code-free environment for building conversational AI agents that streamline lead qualification and automation. We appreciate the fast setup and highly usable interface, which is ideal for marketing teams. Overall, we see a friction point between the platform's demonstrated functional excellence and highly concerning reports regarding billing practices and inconsistent customer support responsiveness.

Pros

  • Code-free platform ideal for non-coders and marketers.
  • Intuitive, attractive, and easy-to-use visual interface.
  • Effective for automating chats, lead qualification, and simple conversational needs.
  • Offers a permanently free 'Sandbox' plan.

Cons

  • Recurring reports of terrible, slow, and inconsistent customer service.
  • Multiple allegations of unauthorized or fraudulent subscription charges.
  • Users report difficulty removing credit cards or downgrading plans.
  • Product complexity increases uncomfortably with complex routing needs.
Pricing
$45/mo
Free trial14 days
Money-back
Best for
Businesses needing structured, complex lead qualification on their website., Marketing teams prioritizing a visually attractive, brand-consistent web chat experience., Users who need clear, predictable pricing based on actual conversation volume.
Manychat
Manychat

Automation Powerhouse With Scaled Pricing Risk.

Ciroapp review
3.8
#3 in Chatbot

We recognize Manychat as an exceptionally powerful tool for scaling social media engagement and driving automated sales across major messaging platforms. Its visual flow builder makes sophisticated automation accessible, though users must carefully manage the platform’s contact-based pricing structure to avoid surprise costs. Overall, Manychat is highly effective for creators and businesses prioritizing rapid lead conversion.

Pros

  • Exceptional for rapid lead generation and growing email subscriber lists.
  • Powerful comment automation features (a significant game-changer for engagement).
  • Intuitive drag-and-drop visual flow builder requires no coding expertise.
  • Integrates well with other software for advanced functionality.

Cons

  • Pricing model is complex and charges aggressively based on total contacts, not just active users.
  • Reports of slow customer support response times and little access to live assistance.
  • Outdated training videos can complicate the setup of advanced flows.
  • Users report occasional technical glitches, such as message buttons not working.
Pricing
$0/mo
Free trialYes
Money-back
Best for
Content creators and brands reliant on high Instagram and Facebook Messenger engagement., E-commerce businesses automating sales directly from social media comments and DMs., Marketers focused on rapidly growing their email and SMS lists via chat capture.
Quick verdict
Choose Landbot if you need sophisticated, structured lead qualification directly on your corporate website using specialized AI Agents and predictable chat volume pricing.
Choose Manychat if your primary goal is rapidly converting high-volume social media engagement (Instagram, Messenger) into revenue and aggressively growing your contact list.

AboutLandbot

Landbot is a platform designed to help you quickly generate AI Chatbots. It provides powerful AI Agents that manage repetitive tasks efficiently. The core philosophy is that successful businesses are built on relationships, which depend on great conversations.

This tool is ideal for anyone needing to automate interactions, whether that means answering FAQs or ensuring better lead qualification. Landbot lets you automate these processes completely code-free. 💡

AboutManychat

Manychat delivers powerful automation tools specifically designed for platforms like Instagram, WhatsApp, TikTok, and Messenger. It's a key solution for creators, marketers, and brands looking to manage their massive influx of messages and comments. This platform helps you streamline your entire operation, ensuring you answer customer questions and convert leads immediately 24/7/365. The customizable platform is intuitive, meaning you don't need a computer science degree to start automating your selling and replying. 🤖

Highlights

Quick winners by category at a glance.
Ease of Use
Both Landbot and Manychat offer highly intuitive, code-free visual Flow Builders designed for marketers.
Tie
Feature Set
Manychat offers superior, specialized depth in crucial social media and comment automation features that Landbot lacks.
Value for Money
Landbot offers more predictable usage costs; Manychat starts cheaper but scales aggressively by customer contact size.
Tie
Customer Support
Users report terrible, inconsistent service and billing reliability issues with Landbot. Manychat support is more reliable.
Social Media Automation
Manychat is the clear specialist in converting social media DMs and comments into immediate sales and new contacts.
Web Lead Qualification
Landbot provides dedicated AI Agents and structured flows specialized for complex website lead filtering and scheduling.

Feature Comparison

Compare key features side by side
Primary Focus
Landbot:Web Chatbots & Lead Qualification
Manychat:Social Media Messenger Automation
Tie
Permanent Free Plan Available
Landbot:True (Sandbox, 100 chats)
Manychat:True (1,000 contacts, limited features)
Landbot
WhatsApp Integration
Landbot:True (WhatsApp Pro plan, requires annual commitment)
Manychat:True (Pro plan required)
Tie
Instagram Direct Message Automation
Landbot:Not Explicitly Listed
Manychat:True (Core Functionality)
Manychat
TikTok Automation
Landbot:Not Listed
Manychat:True (Beta available)
Manychat
SMS & Email Channel Inclusion
Landbot:Basic (messaging capacity)
Manychat:True (Pro plan required)
Tie
AI Agent/Intent Recognition
Landbot:True (Core feature, specialized AI chats)
Manychat:True (Pro features: Intention Recognition, AI Step)
Tie
Visual Flow Builder
Landbot:Intuitive, Attractive Interface
Manychat:Intuitive Drag-and-Drop
Tie
Billing Model
Landbot:Chat/Message Volume & Seats
Manychat:Contact Count (Aggressively Scales)
Tie
Overages Charged
Landbot:True ($0.05 - $0.10 per extra chat)
Manychat:True (Price scales automatically by contact tiers)
Tie
Dedicated Lead Qualification
Landbot:Yes (Specialized Function)
Manychat:Implicit (via flow setup)
Tie
Comment Automation
Landbot:Not Listed
Manychat:True (Converts comments to private DMs)
Manychat
Team Seats on Paid Plans
Landbot:Max 5 seats (Business)
Manychat:Up to Unlimited (Elite Plan)
Manychat
Minimum Paid Price (Annual/Monthly)
Landbot:$36/month (annual)
Manychat:$15/month (Pro, 500 contacts)
Landbot
Unbranded Bot Experience
Landbot:Not Explicitly Listed
Manychat:True (Pro plan)
Manychat
Easy Email/Phone Capture
Landbot:Implicit (via chat flow)
Manychat:Explicit (Core feature for list building)
Tie
Customer Success Manager (CSM)
Landbot:Partner Management (Business)
Manychat:True (Elite Plan)
Tie
Highest Tier Price Transparency
Landbot:Starting at $450/month
Manychat:Custom (Requires Consultation)
Tie
Feature Comparison Summary
2
Landbot
11
Ties
5
Manychat

Features Overview

We highlight the main differences and pick a winner for each feature.

Core Channel Focus

Landbot focuses on web chat; Manychat dominates social media automation and messaging.

Tie

Landbot is engineered for fast, code-free chatbot generation on your website. Landbot offers robust, integrated WhatsApp support on its higher annual tiers. It prioritizes formal lead qualification and meeting booking from web traffic. Manychat unifies Instagram, Messenger, and TikTok into one centralized system. Manychat is focused on automating responses to comments and mentions 24/7/365. Manychat is brilliant at turning public social engagement into profitable conversations. If your traffic comes mainly from your website, Landbot provides superior tools. If social media is your strongest channel, Manychat is the clear winner for outreach depth. Both Landbot and Manychat help automate crucial customer interactions. Landbot maximizes website visitor value using a structured approach. Manychat leverages native social features like DMs for instant engagement scaling.

Pricing Model

Landbot uses chat volume; Manychat scales aggressively based on contact lists.

Landbot

Landbot prices based on the volume of chats and specialized AI chats used monthly. Landbot offers clear, predictable usage tiers for easier financial forecasting. Landbot charges small overage fees if included operational limits are exceeded. Manychat prices aggressively based on your total list of engaged and potential contacts. Manychat automatically increases your monthly bill instantly as your audience size grows. Even minimal interactions can trigger scaling costs on Manychat. Landbot provides clearer cost control tied to usage volume, not overall list size. Manychat’s contact model can severely penalize brands with large, lower-engagement follower lists. You must carefully manage your contact list with Manychat to avoid cost spikes. For financial predictability, Landbot's usage-based model is generally safer than Manychat's scaling contact tiers.

AI Capabilities

Landbot leverages specialized AI Agents; Manychat uses AI to optimize flows and language.

Landbot

Landbot emphasizes powerful AI Agents capable of delegating lead qualification tasks efficiently. Landbot uses specialized AI chats for personalized, real-time responses. Landbot’s focus is on integrating AI into robust, structured automation immediately. Manychat uses AI features like Intention Recognition and Text Improver on Pro plans. Manychat applies AI assistance to streamline the flow creation process itself quickly. Manychat focuses AI on flow optimization and automated conversation refinement and tone. The AI Agents in Landbot are designed for operational tasks like scheduling and filtering leads. Manychat leverages AI more broadly across channel management and personalization efficiency. Both Landbot and Manychat utilize AI heavily, but Landbot makes it a primary feature driver. If complex, structured website qualification is your priority, Landbot’s specialized AI is highly effective for filtering traffic.

Lead Sales Funnels

Landbot explicitly qualifies leads; Manychat converts social engagement rapidly.

Landbot

Landbot provides dedicated functionality for strong, structured lead qualification before sales handover. Landbot automates the task of booking meetings directly within its visual chat interface. Landbot ensures only warm, relevant prospects reach your human agents quickly. Manychat creates powerful automated funnels to convert social engagement into instant sales. Manychat focuses heavily on capturing emails and phone numbers for rapid list growth. Manychat is brilliant at identifying high-intent leads via powerful comment automation. If your website is the engine for qualified lead flow, Landbot provides the superior structure. If you need to monetize social media interaction fast, Manychat is the superior conversion tool. Both Landbot and Manychat succeed at moving people down the sales pipeline. Landbot’s system filters leads whereas Manychat’s funnel system harvests fast, high-volume social leads for nurturing.

Customer Support

Manychat offers more reliable support; Landbot suffers from highly critical user reviews.

Manychat

Landbot receives consistently terrible reviews regarding slow and inconsistent customer service. Users report waiting days for simple answers after contracts are signed. Landbot’s recurring billing issues amplify user frustration with support responsiveness. Manychat Pro subscribers receive standard email support anytime. Manychat Elite customers benefit from priority support and a Customer Success Manager (CSM). Manychat generally handles support better than Landbot based on sentiment. Reliable support is critical for complex automation platforms like Landbot and Manychat. Customer reviews strongly indicate Landbot has significant, ongoing support issues. Manychat provides a safer, more reliable experience for post-sale assistance. If support responsiveness is a high priority, you should choose Manychat over Landbot based on user complaints.

Social Media Depth

Manychat's features are purpose-built for social; Landbot focuses on web structure.

Manychat

Landbot provides robust Web and WhatsApp integration using official APIs. Landbot focuses on maintaining structured, high-quality flows within these channels. Landbot is primarily a web-first conversational automation tool. Manychat offers sophisticated, specialized conversion tools tailored for social platforms. Manychat’s ability to automate based on comments is a distinct, powerful feature. Manychat uses native tools to grow your audience directly from social posts. If converting Instagram or Messenger DMs is essential, Manychat is the undisputed specialist. Landbot is focused on maximizing the value of internal website traffic flows. Manychat is built for the fast-paced, high-volume environment of social media. E-commerce brands focused on Instagram engagement must recognize Manychat's superior, tailored social depth.

Team Collaboration

Manychat is better for large teams; Landbot caps seats at five on its highest tier.

Manychat

Landbot includes 1, 2, 3, or 5 seats depending on the chosen plan tier. Landbot requires purchasing additional seats if your team grows beyond plan limits. Landbot focuses its seat offering on core builders and managers. Manychat offers 1 seat (Free), 3 seats (Pro), and unlimited seats (Elite plan). Manychat's Elite tier provides maximum flexibility for growing teams and enterprises. Team growth is less restricted on Manychat’s top tier than Landbot. Small Landbot users might find the seat structure adequate for their needs. Large organizations require the highly scalable access provided by Manychat's unlimited seat option. Choosing Landbot or Manychat depends largely on the size of your operational team. Manychat makes team scaling seamless for Elite customers needing widespread deployment access.

User Interface (UI)

Both platforms offer excellent, intuitive, code-free visual building experiences.

Tie

Landbot is praised for its attractive, intuitive, and easy-to-use visual interface. Landbot allows non-coders and marketers to focus on conversation strategy easily. Landbot supports fast, code-free generation for immediate deployment. Manychat uses an intuitive drag-and-drop visual Flow Builder for complexity. Manychat makes it easy to go live in minutes using simplified automated guides. Manychat caters heavily to the non-coding marketer user base as well. Users describe the Landbot interface as simplifying complex logic visually. Manychat's builder easily handles complex, multi-channel sequences without needed expertise. Both Landbot and Manychat excel at reducing the technical difficulty of building flows. The choice between Landbot and Manychat should not be based on interface usability; both are visual champions.

Our Verdict

Objective guidance based on features, pricing, and user fit.

Choosing between Landbot and Manychat means deciding where your customers interact most. Both Landbot and Manychat build powerful, code-free automation tools. Landbot is the structured website professional, while Manychat is the scaling social media star. Your primary channel dictates whether Landbot or Manychat is the better investment. Landbot’s superpower is sophisticated lead qualification and structured website flows. Landbot uses specialized AI Agents to filter site visitors meticulously for sales. Landbot provides a beautiful visual builder perfect for non-coders. Landbot also offers a cost structure easier to forecast based on chat volume. Manychat’s core strength is instantly converting social engagement into revenue 24/7. Manychat excels at connecting with users on Instagram, TikTok, and Messenger DMs. Manychat turns post comments into private sales conversations automatically. Manychat is essential for brands built entirely on social media interactions. A critical deciding factor is the pricing structure of Landbot versus Manychat. Manychat costs scale aggressively as your audience list grows, even for inactive contacts. Landbot’s billing is generally easier to control, but Landbot faces major complaints about poor customer support. If you prioritize lead quality from your website, choose Landbot, but be warned about support reliability. If 80% of your business is driven by Instagram or Messenger, Manychat is the safer, higher-rated organizational choice. Manychat is currently rated much higher and provides a safer user experience.

Frequently Asked Questions

Which is better for e-commerce sales: Landbot or Manychat?

Manychat specializes in converting social media engagement into sales quickly. Manychat has powerful features that turn comments and DMs into private conversations. Landbot focuses more on external lead qualification and scheduling on a website. Manychat is better equipped for high-volume sales driven by social channels.

Does Landbot offer direct comment automation like Manychat?

No, Landbot’s core focus is formalized website and API flow construction. Manychat includes comment automation as a key specialized feature for social lead generation. Manychat’s tool immediately opens a DM conversation after a comment is posted. Landbot currently lacks this essential social media conversion feature.

Which chatbot tool has safer or more predictable pricing?

Landbot’s pricing is based on the volume of chats and AI chats used monthly. This generally allows for much easier cost forecasting than Manychat. Manychat’s pricing scales automatically and aggressively based on your total list of contacts. Manychat users frequently report unexpected price spikes as their list grows rapidly.

Why are the user reviews so polarized for Landbot?

Landbot users overwhelmingly praise the product's intuitive flow builder and AI capabilities. However, negative reviews cite terrible, inconsistent customer support and unauthorized billing practices. This results in highly polarized feedback and a low overall trust score for Landbot.

Can I use Landbot and Manychat together effectively?

Yes, Landbot and Manychat address different key channels of communication. Landbot manages formalized website lead qualification flows and booking efficiently. Manychat handles rapid engagement across Instagram, TikTok, and Messenger DMs. Combining both Landbot and Manychat gives you superior cross-channel coverage.

Which platform handles official WhatsApp communication better?

Both Landbot and Manychat include WhatsApp integration on their paid Pro plans. Landbot requires the annual WhatsApp Pro plan for full capacity. Manychat includes WhatsApp on the standard monthly Pro package. Landbot handles the burdensome official API setup for you, requiring a 1–2 week approval process.

Ready to Choose?

Both tools have their strengths. Choose based on your specific needs.