GetResponse vs Moosend
Features, use cases, pros and cons, and pricing side by side — and which one to pick.
Best for: Ecommerce stores that want cart recovery, AI product recommendations, and triggered email in one place, Creators and course sellers monetizing knowledge through courses, premium newsletters, and webinars
Read the full GetResponse reviewBest for: Small businesses that want automation and AI included at a low monthly price, E-commerce stores on WooCommerce or Magento that need product recommendations and transactional emails
Read the full Moosend reviewCommission may apply at no extra cost
GetResponse vs Moosend: features compared
Compare key features side by side
Feature Comparison Summary
Which should you choose?
Choose GetResponse if
- You want email, landing pages, webinars, and courses together.
- You need 24/7 live chat and email support on every plan.
- You want AI drafting copy and picking send times.
Choose Moosend if
- You want a 30-day trial without a credit card.
- You prefer pay-per-credit flexibility for very small lists.
GetResponse vs Moosend: pros and cons
GetResponse
GetResponse bundles email, automation, landing pages, SMS, and web push into one dashboard, with AI that drafts copy and picks send times. Ecommerce and creator monetization tools add real value, but the entry plan caps AI use, seats, and segmentation. Overall, it's a solid pick for stores and creators who want one connected system.
Pros
- Email, automation, landing pages, forms, SMS, and web push all run from one dashboard, so lists and customer data stay in sync instead of fragmenting across separate tools.
- AI features do concrete work — the email generator drafts campaign copy, send-time optimization picks the best hour per contact, and the landing page builder writes copy and selects layouts for you.
- Ecommerce tooling is built in on the Marketer plan and above — abandoned cart recovery, sales funnels, promo codes with revenue reports, and AI product recommendations for site and email.
Cons
- AI usage is capped on the entry plan — Starter limits the AI content generators to just 3 uses, which can run out quickly if you produce campaigns weekly.
- User seats are restricted per tier (3 on Starter, 5 on Marketer and Creator), so growing teams hit seat limits before hitting contact limits and must jump to Enterprise for unlimited users.
- There is no permanent free plan — only a 14-day trial, after which premium features drop off, leaving 1,000 monthly landing page visits and a GetResponse badge on every message.
Moosend
Moosend packs automation, landing pages, forms, and AI features into plans starting at $7-9 a month with unlimited sends, and the 30-day trial needs no credit card. Trade-offs include no permanent free plan, email-only campaigns, and 24/5 support that pauses on weekends. Overall, it's a strong value pick for budget-focused email marketers who don't need multichannel.
Pros
- Unlimited email campaigns and sends on the Pro plan — pricing scales by unique contact count, not send volume, so frequent mailers avoid overage fees.
- Low entry price of $9/month (or $7/month billed annually, saving 20%), with automation, landing pages, forms, A/B testing, and an SMTP server all included rather than gated behind higher tiers.
- AI features ship as standard — an AI Writer for drafting copy, AI product recommendations for e-commerce, and audience discovery for targeting.
Cons
- There is no permanent free plan — the free trial lasts 30 days, after which the lowest paid option runs $7-9 per month depending on billing cycle and list size.
- Live chat and email support run 24 hours a day, five days a week — not 24/7 — so weekend issues wait until Monday unless you're on Enterprise with priority support.
- It's email-only at its core — SMS (US/AU), social media, and event marketing are sold through parent company Constant Contact as a separate platform, so true multichannel campaigns require a second subscription.
GetResponse and Moosend in detail
GetResponse
GetResponse is an email marketing and automation platform for entrepreneurs, ecommerce stores, and larger brands. It combines email campaigns, autoresponders, marketing automation, landing pages, a website builder, SMS, web push notifications, webinars, and course monetization tools. The site says 350,000+ customers worldwide use it, from solo creators to global names like Red Bull, Unicef, and Carrefour. If you want one system for list growth, selling, and retention, this aims to cover it.
Standout features
- Email marketing that writes and times itself
- Automation that runs your follow-ups
- Landing pages live in minutes
- More ways to reach customers
Use cases
- Recover abandoned carts automatically
- Sell courses, newsletters, and webinars
- Run email, pages, and automation together
- Switch tools without the stress
Moosend
Moosend is an email marketing and marketing automation platform, now part of Constant Contact. It combines campaign creation, triggered workflows, landing pages, subscription forms, transactional emails, and AI features in one tool. The site positions it for small and large businesses alike — customers range from solo marketers to brands like Domino's, Dell, and BMW. Developers get an API and SMTP service, while non-technical users get 130+ templates and no-code integrations.
Standout features
- Email campaigns that get opened and clicked
- Automation that works while you don't
- Growth tools that turn visitors into subscribers
- AI help where it counts
- Developer tools and integrations built in
Use cases
- Sell more with e-commerce automation
- Capture leads without the heavy lifting
- Ship campaigns faster with AI help
Pricing compared
List prices from each vendor's pricing page, before taxes and add-ons. Costs are per month.
| Pricing compared | GetResponse | Moosend |
|---|---|---|
| From (cheapest paid plan) | $19/mo Starter | $9/mo Pro |
| Free plan | No | No |
| Free trial | 14 days | 30 days |
| Money-back guarantee | Not stated | Not stated |
| Annual billing savings | Up to 18% | Up to 22% |
| Pricing model | Flat price | Flat price |
| Cost for 1 user | $15.58/mo Starter plan, billed annually | $7/moCheaper Pro plan, billed annually |
| Cost for 5 users | $48.38/mo Marketer plan, billed annually | $7/mo Pro plan, billed annually · price per account (user limit not stated) |
| Cost for 10 users | — | $7/mo Pro plan, billed annually · price per account (user limit not stated) |
| Cost for 25 users | — | $7/mo Pro plan, billed annually · price per account (user limit not stated) |
| Plans | 4 | 5 |
| Prices checked | Vendor page checked Oct 12, 2026 | Vendor page checked Oct 13, 2026 |
| Price history | Tracking prices since Oct 1, 2026. No price change detected yet. | Tracking prices since Oct 10, 2026. No price change detected yet. |
- Cheapest plan that fits each team size. Per-user plans are multiplied by the number of users (respecting stated minimums and seat packs). Plans that include some users cost their base price plus the extra-user price for each user beyond those included. Flat-priced plans with no stated user limit are counted as one licence per user.
Cheaper for your team size
For 1 user (billed annually), Moosend costs $7/mo vs GetResponse at $15.58/mo.
Computed from published list prices on the dates shown. Excludes taxes, add-ons and promotions.
More comparisons
Frequently Asked Questions
Which has better support hours?
GetResponse offers 24/7 email and chat on paid plans; phone is Enterprise-only. Moosend provides 24/5 live chat and email, with SLA on Enterprise.