Format vs Webydo
Format is perfect for solo visual artists needing integrated client workflow. Webydo focuses on agencies requiring pixel-perfect, code-free client sites. Both tools face serious user complaints regarding reliability and billing practices.
Flexible creative tools, serious billing risks.
We recognize Format offers strong customization and an easy-to-use platform ideal for creative portfolios, especially with its integrated client tools. However, the recurring and severe complaints regarding unauthorized billing, price increases without notice, and unclear checkout practices are highly concerning. Overall, we recommend caution until core business integrity issues are proven solved.
Pros
- Intuitive, easy-to-use interface for creative professionals.
- High level of website customization and design flexibility.
- Integrated client management tools (contracts, galleries, file transfers).
- Robust e-commerce capabilities with low commission on high-tier plans.
Cons
- Serious, recurring reports of unauthorized billing and payment issues.
- Pricing is often described as too high compared to alternatives.
- Customer support responsiveness is inconsistent and often relies on 'robots' for complex issues.
- Reports of 'bait and switch' sales tactics regarding included services.
Professional features, questionable stability.
We observe that Webydo provides unique features such as white labeling and advanced CMS tools specifically built for professional agencies and designers. However, we cannot recommend a product where frequent platform glitches, extremely unreliable support, and aggressive billing practices are consistently reported by users. Overall, designers should exercise extreme caution before committing to this platform, especially for critical client projects.
Pros
- No-code, pixel-perfect design capabilities available.
- Includes client-facing CMS functionality for easy content updates.
- Professional features like White Labeling and custom branding for agencies.
- Centralized dashboard simplifies management of multiple client projects.
Cons
- Users report frequent platform glitches and operational unreliability.
- Customer support is consistently described as poor, slow, or non-existent.
- Reports of unexpected billing, charges, and sudden price hikes.
- Fees to export sites create a feeling of being 'captive' designers.
AboutFormat
Format is the specialized portfolio builder designed for visual professionals. This includes photographers, filmmakers, illustrators, artists, architects, and designers. It offers all the tools you need to support your creative endeavors in one powerful platform. You will find a professional online portfolio, integrated client management, and robust e-commerce capabilities. Best of all, Format includes hosting and requires absolutely no coding to build your unique vision. ✅
AboutWebydo
Webydo is a powerful professional platform built specifically for designers and agencies. It empowers you to design and publish complex websites without dealing with underlying code. The platform's editor allows drag and drop functionality directly onto the design canvas. ✅
This platform automatically handles code generation. This gives you the professional features you need to create custom websites down to the last pixel. Over 246,000 designers and agencies are already using Webydo to grow their businesses.
Highlights
Feature Comparison
Features Overview
We highlight the main differences and pick a winner for each feature.
Core Audience Fit
Format serves solo creative artists; Webydo targets professional design agencies.
Format delivers integrated client contracts and high-res portfolio features. It acts as an all-in-one shop for creative professionals. Webydo builds professional client websites with crucial white-label branding. This is essential for scaling external design services effectively. Format is great for selling your work directly, maximizing your profit. Webydo is built specifically for agencies selling their professional design services. If you prioritize selling products, use Format; if you prioritize client web building at scale, choose Webydo.
Design Control
Webydo offers pixel-perfect precision; Format provides flexible, layered layouts.
Format uses the intuitive Flex Block tool, allowing you to drag, scale, and even overlap elements. This feature unlocks unconventional portfolio designs. Webydo focuses on achieving pixel-perfect translation from mock-up to live site accurately. It provides specialized control for setting display specific to device breakpoints. Webydo automatically handles the code to ensure high precision. Format offers creative freedom; Webydo offers definitive technical control.
Client Management
Format bundles contracts and transfer tools; Webydo offers a self-management CMS.
Format features robust tools like secure client contracts, branded proofing galleries, and secure file transfers. These features streamline the sales and delivery process for artists. Webydo automatically generates a built-in CMS for every single client site you build. This allows clients to update text and images independently post-launch. Webydo also includes White Label branding, making agency services look completely seamless. Webydo's CMS saves agencies time; Format's contracts protect the solo artist.
E-commerce Sales
Format enables zero-fee self-fulfillment; Webydo requires a paid-per-site add-on.
Format excels in e-commerce, charging zero platform fees for self-fulfilled products, including digital assets. The Pro Plus plan supports a massive catalog of up to 1000 products. Webydo requires users to purchase an additional online store plan ($12-$15 per site per month). Webydo's focus is on visual store design rather than low commissions. Format offers favorable financials; Webydo offers integration as a feature upgrade.
Technical Reliability
Both platforms suffer from severe, user-reported stability and billing issues.
Format has severe, recurring complaints regarding unauthorized billing and payment issues noted in reviews. Users also report slow performance and template glitches. Webydo users frequently report constant glitches and unprompted design changes that break live sites. Webydo also faces strong complaints about vendor lock-in fees for exporting a finished site. It is difficult to trust either Format or Webydo completely based on the user testimony.
Customer Support
Format provides 24/7 access; Webydo reports describe unhelpful 24+ hour response times.
Format guarantees accessible 24/7 customer support via its internal team of creative professionals. Priority Support is available on its highest-tier plan. Webydo support is frequently reported as being extremely slow and generally unhelpful when technical issues arise. Multiple Webydo users detailed issues accessing their sites after unexpected charging issues. Format offers a structural advantage with dedicated 24/7 access. Webydo is not renowned for timely issue resolution.
Scalability Model
Format scales via media limits; Webydo scales by designer seats and client sites.
Format plans scale based on image storage up to 1TB and hosted video minutes up to 120. This structure suits solo creatives with growing media catalogs. Webydo scales from 1 Designer to 10 Designers, supporting 10 to 100 client sites. The Webydo model is clearly structured for multi-person design agencies managing high client volume. Webydo's Agency pricing includes a dedicated account manager. Format focuses on robust feature depth for one user.
Pricing Transparency
Format has clear annual tiers; Webydo has opaque account pricing plus external fees.
Format transparently displays its three account tiers, ranging from $8-$13 per month when billed annually. Format offers a 30-day money-back guarantee for annual plans. Webydo lists per-site fees but does not explicitly state the core monthly cost of its Pro or Team plans. Webydo users frequently complain about unauthorized increases and unexpected charges. Format is significantly more upfront about its entry pricing.
Our Verdict
The comparison between Format and Webydo is less about features and more about differing business goals. If you are a solo creative focused on portfolio, sales, and client workflow, Format is the better-aligned tool for you. However, for a genuine design agency aiming for growth and client site management, Webydo offers superior scaling tools. Both Format and Webydo share serious recurring issues regarding technical reliability and customer management. Format's superpower is its integrated client workflow and generous e-commerce terms. Format provides secure client contracts, branded galleries, and secure file transfers for freelancers. Selling your work on Format allows you to keep 100% of the sales commission on self-fulfilled orders. If your livelihood depends on selling physical prints or digital downloads, Format offers strong financial benefits. Webydo's strength lies in servicing a high-volume design agency model. Webydo provides true pixel-perfect design control and crucial White Label branding options for client delivery. This professionalism is necessary when delivering multiple client projects at scale. Webydo's structure, supporting up to 10 designer accounts, handles true agency scaling better than Format's usage-based model. The deciding factor is who your primary customer is: yourself or your clients. If you are building a professional media showcase and sales platform for your own work, pick Format. If you are building high-precision websites for other businesses and need full-agency tools, choose Webydo, but approach with extreme caution. Ultimately, Format secures a cautious recommendation for photographers and artists needing a dedicated sales focus. Be prepared to monitor your billing closely with Format. Webydo is functionally specialized for agencies but is hampered by overwhelming reports of debilitating unreliability and non-existent support staff.
Frequently Asked Questions
Which is better for e-commerce: Format or Webydo?
Format is superior for e-commerce because it allows zero platform fees for self-fulfilled sales. Webydo charges an additional $12-$15 monthly per site just for basic store capabilities. Format’s Pro Plus tier supports up to 1000 products.
Does Webydo offer the same integrated client workflow as Format?
No, their workflow focus differs. Format offers integrated contracts, secure file transfer, and branded proofing galleries for artists. Webydo focuses on providing clients with an automatically generated CMS for content self-service updates.
Which software has better customer support, Format or Webydo?
Format offers 24/7 support and prioritized service on its top tier. Webydo receives widespread negative feedback, with users reporting response times exceeding 24 hours. Format's support is structurally more accessible.
Is Webydo better for team collaboration than Format?
Yes, Webydo is built for teams, supporting up to 10 designer accounts on its Agency plan. Format's plans focus more on individual usage limits like image storage and video minutes. Webydo handles agency scaling better.
Can I use custom code (CSS/HTML) with both Format and Webydo?
Yes, both platforms offer custom code access for high customization. Format includes this feature starting with its Pro plan. Webydo offers code access on its Team and Agency plans.
Which tool is better for a professional photographer showcasing video content?
Format is better for video content. Format’s Pro Plus plan supports 120 minutes of high-quality hosted video directly within your portfolio. Webydo does not explicitly state hosted video capacity.
Ready to Choose?
Both tools have their strengths. Choose based on your specific needs.