Easyship vs Starshipit

Easyship advertises instant savings up to 91% off major carrier rates. You instantly access discounts from 550+ global carriers within the platform. This model focuses on immediately reducing postage costs for every user. Starshipit supports a "Bring Your Own Carrier" (BYO) model for all standard plans. You link your existing contracted rates directly within the Starshipit system. This ensures you maintain control over existing commercial agreements. Easyship is built around maximizing its own deeply discounted rates for lower volume users. Starshipit maximizes efficiency and automation with rates you already negotiated. If your priority is massive instant savings without prerequisite contracts, Easyship has the edge here.

Starshipit clearly states that there are no hidden or per-label fees beyond the monthly subscription. Users consistently praise the system's overall reliability and predictable costs. Starshipit automation reduces human error, further boosting stable operations. Easyship experiences frequent user reports of unexpected charges after shipping. These charges often stem from disputed dimensions or weight accuracy. These billing issues create significant distrust among Easyship users. Reliability is the single biggest operational difference between the two platforms. Starshipit ensures operational trust and predictable subscription costs. If stable budgeting and avoiding bill shock are critical, Starshipit is the objectively safer choice for your business.

Every Starshipit customer receives free, dedicated onboarding from a local team of experts. This high-touch service helps configure specific complex automation rules immediately. Users constantly praise the personalized expertise and accessibility of Starshipit support staff. Easyship reserves personalized onboarding exclusively for its top-tier Enterprise plan users. Lower tiers rely on self-service setup or limited Live Chat support (Plus plan). Many Easyship user reviews severely criticize customer support as unresponsive and difficult to approach with complex issues. Starshipit's reputation is built on excellent support. For seamless setup and ongoing relationship management, Starshipit is unmatched in this category.

Starshipit's pricing is transparent, fixed, and volume-based, scaling up monthly label usage. Plans range clearly from AUD 45 to AUD 270 per month. This predictable structure helps retailers budget accurately for growth. Easyship offers a powerful permanent Free plan for basic access and discounts. However, the exact subscription costs for the mid-tier Plus and Premier plans are not publicly stated. Paid Easyship costs are harder to estimate initially. Starshipit offers financial clarity right from the start for scaling businesses. Easyship offers the benefit of a risk-free starting price point. For businesses requiring budget predictability as they scale past the free tier, Starshipit provides a clearer structure.

Easyship integrates 550+ global carriers and offers worldwide 3PL fulfillment network accessibility. The Premier plan allows you to display taxes and duties needed for fully landed costs at checkout. This clarity significantly reduces buyer friction internationally. Starshipit makes international expansion simple by easily adding carriers and automating necessary customs documents. This helps speed up compliance and minimize manifesting errors. Starshipit has successfully powered exports to over 80 countries. Easyship’s real-time duty/tax display is a crucial conversion feature for international sales efforts. Starshipit focuses more on the operational compliance side of exporting. If your primary goal is maximizing international conversion and clarity for buyers, Easyship provides a stronger storefront tool.

Starshipit provides a dedicated, branded self-service returns portal for customers. This streamlined system saves businesses up to 70% of staff time on returns processing. It ensures a frictionless experience for the buyer. Easyship includes the use of pre-generated return labels starting in its Premier plan. While helpful, this feature requires a slightly more manual process involving the shipping team and the customer. Starshipit offers a higher degree of automation and brand consistency for managing returns. This improves post-purchase customer satisfaction significantly. For modern e-commerce that views returns as vital to customer retention, Starshipit’s dedicated portal is the superior choice.