20NINE vs Close CRM
This comparison is unique because 20NINE and Close CRM serve completely different niches. 20NINE is financial infrastructure designed for digitizing cash economies. Close CRM is a dedicated sales tool focused on cutting CRMs chaos and selling faster.
AI power for financial inclusion.
We recognize 20NINE's highly ambitious goal of digitizing informal economies using advanced AI credit scoring and next-generation payments. The unique solution excellently bridges the financial gap for millions otherwise ignored by traditional banking systems. Overall, 20NINE offers a powerful, high-impact platform, though its undisclosed custom pricing limits public transparency.
Pros
- Utilizes advanced AI for credit scoring informal economies.
- Crucial focus on financial inclusion for underserved markets.
- Delivers next-generation digital payment solutions (Blipply platform).
- Empowers micro-retailers to expand their market reach.
Cons
- Pricing plans and fee structures are not publicly disclosed.
- Lacks transparency regarding specific subscription tiers.
- No mention of a free trial or free access option.
- Lack of specific user reviews for the Blipply financial platform.
Pros
Cons
About20NINE
20NINE is building connections between two ends of the financial spectrum. We're bridging the gap between consumers and micro-retailers in leap markets and the formal financial system. The company uses advanced AI-based credit scoring to help both micro-retailers and their customers become credit-ready.
This platform leverages the rise of mobile phones, ushering in a new era of financial accessibility where traditional banking infrastructure is limited. For the millions of micro-retailers who are the backbone of local economies, 20NINE empowers them to expand their reach and transition from cash dominance. ✅ Their platform, Blipply, delivers seamless and accurate shopping experiences, designed for both online and in-store use.
AboutClose CRM
Close is a refreshingly direct CRM, specifically built for selling. Unlike systems that overload you with complex steps, this tool focuses on delivering results. It is designed to be your single hub, functioning as one comprehensive tool for all communication needs. Close works hard to help you better manage customers and effectively work your deals. 💡
Highlights
Feature Comparison
Features Overview
We highlight the main differences and pick a winner for each feature.
Core Purpose
20NINE is financial infrastructure for emerging markets. Close CRM is a modern, AI-powered CRM for closing deals.
20NINE uses specialized AI credit scoring to digitize mom-and-pop shops in cash-dominant economies. This bridges the financial gap for millions globally. Close CRM helps small sales teams sell faster by centralizing all communication in one dependable tool. Close CRM is sales-first, focusing on managing deals efficiently, not just data entry. If you are digitizing an entire economy, choose 20NINE. If you are managing your team’s pipeline, choose Close CRM.
Artificial Intelligence
Close CRM uses AI for daily sales productivity. 20NINE uses proprietary AI for specialized financial scoring.
Close CRM includes AI Notetaker, AI Enrich, and AI Email Rewrite Assistant for daily productivity boosts. Close CRM actively connects with Claude or ChatGPT for smarter outreach and response generation. 20NINE features advanced AI designed to unlock creditworthiness in informal retail markets. This scoring helps businesses previously locked out of formal finance. Close CRM’s AI assists the user directly; 20NINE’s AI manages infrastructure and data.
Pricing Clarity
Close CRM offers clear, public pricing tiers starting at $0/year. 20NINE requires direct contact and custom negotiation.
Close CRM is highly transparent, listing Solo, Essentials, Growth, and Scale plans clearly online. Close CRM offers a "Try for free" option across all plans, making it easy to test features risk-free. 20NINE utilizes a custom enterprise or usage-based model, standard for large infrastructure solutions. Specific costs and cancellation terms for 20NINE must be settled via direct sales negotiation. If budget predictability is the key factor, Close CRM is the only solution here with transparent costs.
Payments & Credit
20NINE handles credit infrastructure and digital payments. Close CRM tracks communication related to sales payments.
20NINE enables next-generation digital payments using mobile-first solutions, eliminating the need for traditional bank cards. 20NINE's integrated AI credit scoring makes micro-retailers and customers credit-ready for financial products. Close CRM is a sales pipeline tool; it records calls and emails and tracks deal stages. Close CRM focuses on conversational data and deal progression, not specialized financial transaction infrastructure. 20NINE is the only choice if your function involves creating financial access or infrastructure.
Automation Scope
Close CRM centralizes sales workflows to replace external tools. 20NINE automates the digitization of financial transactions.
Close CRM works to cut the Zapier expenses by offering reliable, built-in automation for selling communications. This focus improves reliability across data flows, ensuring a singular communications tool. 20NINE automates the credit scoring process and payment flows for businesses moving away from cash dependence. 20NINE’s automation addresses market-wide habits; Close CRM’s handles internal team efficiency.
Customer Support
20NINE has very strong public feedback for friendly and 'super fast' support. Close CRM support details are less transparent.
20NINE's existing reviews consistently praise their 'supersnelle' (super fast) helpdesk assistance. Users describe contact with 20NINE as pleasant, efficient, and highly cooperative overall. Close CRM offers a 24/7 knowledge base and standard email support for all users. However, there are no public testimonials confirming the speed or responsiveness of Close CRM's support team. For guaranteed responsive service, 20NINE shows strong historical performance evidence.
Target Users
20NINE targets massive financial enterprises. Close CRM is optimized specifically for small B2B selling teams.
20NINE focuses on bridging communities in 'emerging leap markets' into formal financial systems using AI credit scoring. Their goal is massive financial inclusion for underserved populations. Close CRM is marketed specifically for small teams hoping to close more deals with reduced chaos. Close CRM minimizes external tools, addressing pain points like high automation costs. Neither tool is a good substitute for the other's core user base.
Our Verdict
These tools aren't really competitors; they live in entirely different universes entirely. If you’re choosing between 20NINE and Close CRM, you already know your core business function. 20NINE is specialized infrastructure for financial inclusion. Close CRM is a focused, cost-effective sales CRM for efficient daily operations. 20NINE’s superpower is unlocking creditworthiness across crucial informal economies globally. It uses custom AI to score non-traditional financial data for millions of micro-retailers. If your enterprise goal involves eliminating physical bank cards and digitizing entire markets, 20NINE is the only choice here. 20NINE requires confidential, usage-based FinTech pricing. Close CRM is a single, powerful tool built purely for closing deals daily. Its AI features handle busywork like note-taking and enriching contact data for sales reps. Close CRM can also help you cut costs by reducing your high reliance on external automation tools like Zapier. Close CRM is ideal for small teams that prize organizational efficiency and simplicity. The deciding factor is your budget and market structure, as they serve different needs. Close CRM has transparent pricing starting at $0/year, making it easy to adopt quickly. 20NINE requires confidential, custom enterprise negotiation before implementation can begin. If you need a plug-and-play sales hub, choose Close CRM. If you are a financial institution changing the world's payment landscape, contact 20NINE immediately.
Frequently Asked Questions
Which is better for small business sales teams: 20NINE or Close CRM?
Close CRM is explicitly designed for small sales teams focused on managing pipelines and closing deals. 20NINE is a complex financial infrastructure tool, not a daily CRM. Close CRM offers AI notes and centralized communication to boost sales productivity.
Does 20NINE have AI features like Close CRM's Notetaker and Summaries?
No, 20NINE's AI is specialized for credit scoring and financial risk analysis in informal economies. Close CRM’s AI assists with sales productivity, notes, enrichment, and email rewriting. The AI capabilities of 20NINE and Close CRM serve entirely different functions.
Can I use 20NINE as a replacement for Close CRM?
Absolutely not. 20NINE is an enterprise FinTech platform focused on large-scale digital payments and credit infrastructure. Close CRM is built for sales communication management. They solve completely separate business problems.
Why are the pricing models for 20NINE and Close CRM so different?
Close CRM is a scalable SaaS product with tiered, public per-user pricing starting at $0. 20NINE is specialized financial infrastructure impacting large markets. 20NINE uses custom enterprise and usage-based models reflecting its massive organizational scope.
Which platform offers better customer support and reliability?
20NINE has very strong external reviews for reliable, highly responsive, and 'super fast' helpdesk assistance. However, these reviews reflect their older web hosting services. We lack public data on the support quality of Close CRM.
Which tool is better for integrating with external systems?
Close CRM explicitly mentions integration with Zoom, Zapier, Calendly, and API access, plus Claude/ChatGPT. 20NINE integration details for their specialized platform are not publicly available. Close CRM is the clear winner for known integration capability.
Ready to Choose?
Both tools have their strengths. Choose based on your specific needs.