Best Customer Loyalty software

Richie AI builds your digital card, loyalty rules, and first messages from just a Google Business Profile link, with most businesses going live in about 15 minutes

Loyalty cards live in Apple or Google Wallet, so customers never download an app or carry plastic — reducing adoption friction at checkout

No money-back guarantee appears on the pricing page, so refund and cancellation terms should be confirmed with support before committing to annual billing

Outcome claims like 2x retention and +30% order value come from self-reported vendor surveys, with no independent review data from G2, Capterra, or Trustpilot available to verify them

Branded digital stamp cards customers scan and redeem, with no separate app to learn

Automated birthday, anniversary, and win-back campaigns run without extra staff work

Plan tiers are listed without published prices, so cost comparison requires talking to the vendor first

No free plan, free trial, or money-back guarantee is advertised, so trial and refund terms need to be confirmed in writing

Customers join instantly by QR code or link with no app download — the card saves straight to Apple Wallet or Google Wallet, so it's present at every visit and can't be lost like paper cards.

Setup is genuinely fast: design, preview, and publishing all happen in one editor, and one customer reported going live in under an hour.

Plan names, tier prices, and usage limits aren't shown on the reviewed pages, so you can't budget accurately without checking the official pricing page before your trial ends.

The whole model depends on customers having Apple Wallet or Google Wallet phones and staff being able to use a smartphone at the counter — businesses serving non-smartphone customers or phone-restricted counters are left out.