Paylocity vs Tellent
Paylocity and Tellent both aim to unify HR, but they take very different paths. Paylocity is a broad, modular giant covering HR, Finance, and IT. Tellent is a focused, agile suite for recruiting and core HR. This comparison breaks down which one actually fits your team.
强大的平台，严重缺乏支持。
Paylocity 提供了一个高度全面的平台，整合了 HR、财务和 IT 功能，它具有灵活性，并针对各种业务需求进行了模块化设计。我们注意到了强大的功能集，但外部反馈一致强调在客户服务和实施质量等关键领域存在严重的执行失败。总的来说，由于在税收准确性和客户支持响应性方面存在持续的严重问题，我们建议谨慎对待 Paylocity。
优点
- 统一的平台，涵盖核心 HR、财务和 IT 管理功能。
- 灵活的模块化定价，允许企业仅选择必要的解决方案。
- 全面的功能，包括全球薪资支持和集成的费用管理。
- 通过专用的员工自助服务移动应用程序支持 24/7 访问。
缺点
- 客户服务和支持团队极度糟糕且反应迟钝。
- 实施和入职流程据称缓慢、复杂且乏味。
- 季度薪资和州税申报的错误率很高（高达 30%）。
- 缺乏一致、训练有素或专职的客户代表。
Strong modular suite for growing teams.
We find Tellent offers a powerful, integrated platform for automating HR and recruitment. Its modular design is ideal for mid-sized companies scaling their operations. Overall, it's a solid choice for centralizing people data, though implementation requires planning.
优点
- Unifies recruiting, HR, and performance management in one platform.
- Offers strong automation and AI features to reduce manual tasks.
- Provides a flexible, modular system that scales with company growth.
- Features a large partner ecosystem (500+ integrations) for connectivity.
缺点
- Pricing is not transparent publicly and requires contacting sales.
- The modular setup may involve a complex initial configuration.
- May not be cost-effective for very small businesses or solopreneurs.
- Advanced customization and deeper technical features can have a learning curve.
关于Paylocity
Paylocity 被设计为当今员工队伍的终极平台。它整合了 HR、财务和 IT 等基本业务功能，以赋能您的内部团队。灵活的解决方案能够促成更明智的决策、助长增长，并激发自信的领导力。Paylocity 自豪地支持各个规模的企业，从小团队（1-99 名员工）到中型和大型企业（500+）。Paylocity 帮助您转变员工队伍，并确保员工每天都能获得所需的一切，通常就在专用应用程序内。💡
关于Tellent
It's a People Decision Platform. Think of it as a single, connected suite for recruiting, core HR, and performance management. It's built for mid-sized and growing companies (they mention 7,000+ customers globally) that want to streamline operations. The system is modular, so you can start with what you need, like the ATS, and add an HRIS or performance tools later. 💡
亮点
功能比较
功能概览
我们强调主要差异并为每个功能选择获胜者。
User Interface
Tellent is praised for being intuitive. Paylocity's recent updates have frustrated users.
Paylocity's interface has drawn significant criticism. Users report excessive clicking to perform simple tasks after recent platform changes. One user needed 15 clicks just to view data. Tellent users highlight the platform as intuitive and easy to navigate. The focus is on streamlining workflows and reducing admin work. The key difference is user experience. Paylocity's complexity is a major pain point, while Tellent prioritizes simplicity. For teams that value daily usability, Tellent's cleaner interface is a clear advantage.
Automation & AI
Both use AI, but for very different functions.
Paylocity's AI shines in finance. It powers touchless expense management and receipt capture for finance teams. Tellent's AI is built for recruiting. It automates candidate emails, translates job posts, and summarizes interview feedback. Paylocity automates financial workflows. Tellent automates the hiring process. Your choice depends on which problem you need solved first: financial admin or recruiting admin.
Reporting & Analytics
Paylocity offers broader data. Tellent focuses on people metrics.
Paylocity provides data for HR, finance, and IT. You can use payroll data for headcount planning and real-time spending visibility. Tellent centralizes people data for clearer workforce insights. It connects recruiting, performance, and HR data. Paylocity gives you company-wide operational data. Tellent gives you a deep view of your employee lifecycle. If you need financial forecasting, Paylocity wins. For talent pipeline analysis, Tellent is stronger.
Customer Support
Tellent reports high satisfaction. Paylocity's support is a major complaint.
Paylocity's support is a crisis point. Reviews cite unreturned calls, unresolved issues, and untrained reps. Critical payroll errors went unaddressed for weeks. Tellent advertises 97.1% customer satisfaction. Higher-tier plans include a dedicated Customer Success Manager. The contrast is stark. Paylocity's support failures can cripple operations. Tellent's model aims to prevent that. For teams that need reliable support, this is likely the deciding factor.
Implementation & Onboarding
Paylocity implementation is slow. Tellent offers partner-assisted setup.
Paylocity's onboarding is described as terrible and agonizingly slow. One user waited over two months just to set up an accounting import. Tellent has a network of 500+ service partners to assist implementation. They offer localized support worldwide. Paylocity's slow start can delay critical financial balancing. Tellent's ecosystem is designed to make the transition smoother. If a fast, reliable setup is crucial, Tellent's approach is better.
Integration Ecosystem
Tellent lists a huge partner count. Paylocity has deep technical options.
Paylocity offers a Marketplace with API/EDI/SFTP support and developer libraries. This allows for deep, custom technical integrations. Tellent boasts a network of over 500 tech and service partners. This focuses on connecting to existing payroll and HR tech. Paylocity gives IT teams more raw power to build. Tellent offers a broader catalog of ready-made connections. Your choice depends on whether you need custom development or plug-and-play integrations.
Paylocity 的费用在“未明确说明”和“未明确说明”之间，按“未明确说明”计算，有 3 个主要解决方案领域：HR & Payroll 费用为“未明确说明”，Finance 费用为“未明确说明”，IT 费用为“未明确说明”。
由于 Paylocity 是为您量身定制解决方案，他们不发布标准化价格表。我们建议您请求报价，以获得根据您的要求量身定制的定价。
HR & Payroll 解决方案
价格：未明确说明 支持的网站：未明确说明 最适合：需要统一平台进行薪资、员工管理和员工体验的组织。 退款政策：未明确说明 其他功能：
- 自动化和自定义薪资工作流程，包括对 100 多个国家/地区的全球薪资支持。
- 通过员工自助服务门户 24/7 访问。
- 自动化的时间和考勤跟踪。
- 集中的文件管理和合规仪表板。
- 用于人才管理和绩效反馈的工具。
- 自动化和自定义薪资工作流程
- 支持 100 多个国家/地区的全球薪资
- 数字费用管理
- 24/7 通过自助服务门户访问
- 人才管理工具（调查、360 度反馈）
- AI 驱动的无接触式费用管理
- 具有策略控制的虚拟和实体公司卡
- 应付账款自动化（无接触式发票捕获）
- 指导性采购流程
- 人员编制规划和协作式预测
- 访问管理（安全的 SSO 和 MFA 身份验证）
- 按角色自动进行软件配置
- 资产管理（跟踪员工设备）
- 集成的 CDW 商店用于补充硬件
- 集成和开发者 API（强大的 API 库）
Tellent pricing: Tellent offers modular pricing with specific tiers for recruitment and HR management. Subscription costs increase based on your company's employee count with 20% savings available on annual plans. Plans range: 1–360/month Billing options: Free plan, Free trial, Monthly subscription, Yearly subscription, One-time payment, Usage-based pricing
Pricing Notes
- Paylocity pricing is completely opaque. You must request a custom quote.
- Tellent offers a clear starting price (€1/month) but scales with employee count.
- Tellent's free trial lets you test core modules for 18 days.
- Paylocity does not advertise any free trial or free tier.
- Both are modular, so you only pay for what you use.
Pricing Head-to-Head
用户评论
Paylocity 的外部评论绝大多数是负面的，Trustpilot 评分为 1.3/5，得分很低。一个主要问题是客户支持的灾难性中断。用户经常报告电子邮件未读、电话未回，以及关键的薪资或 HR 问题数周未解决。许多用户感觉他们没有合格或专职的客户代表，经常接触到新来的、未经培训的员工。可靠性和准确性是主要问题；一位雇主报告季度税表平均错误率高达 30%，导致客户面临巨额罚款。其他人提到了取消后的未经授权的扣款和拒绝提供账户锁定证明。此外，最近的平台更新对可用性产生了负面影响，迫使用户点击过多的次数才能访问数据。实施一直被描述为乏味且极其缓慢，经常导致财务平衡延迟数月。尽管核心系统功能听起来很全面，但由于持续存在严重的服务和沟通问题，客户经常更换供应商。📉
我有 60 个薪资账户，季度报告的平均错误率约为 30%。这是不能接受的。他们现在拒绝向我提供旧税务案件的付款证明，这导致了数千美元的罚款。
From external reviews, Tellent receives praise for its intuitive interface and strong customer support, which helps teams onboard smoothly. Users often highlight the ease of use and the platform's ability to streamline recruitment and HR tasks.
However, some feedback points to occasional bugs and a learning curve with advanced features. Pricing can feel steep for smaller teams, and a few reviewers mention delays in support responsiveness during peak times.
The platform is really intuitive. It streamlined our hiring process and saved our team hours each week. Support has been helpful whenever we had questions.
我们的判断
For most growing teams, Tellent is the clear winner. It offers a focused, user-friendly suite that solves the core pain of recruiting and HR admin. Paylocity is a powerful but flawed giant. Paylocity's superpower is its breadth. It's the only option here that unifies HR, Finance, and IT on one platform. If you need corporate card controls and asset tracking, Paylocity is unique. Tellent's superpower is its focus. It's built to automate recruiting and centralize people data. Its 18-day free trial lets you prove the value before you buy. The deciding factor is your biggest pain. Is it fragmented financial systems? Or is it a slow, manual hiring process? Choose Paylocity if you're a large enterprise needing a single system for finance and IT. Choose Tellent if you're a growing team that wants to hire smarter and scale HR without the complexity.
常见问题
Which is better for a small business, Paylocity or Tellent?
Paylocity supports small businesses (1-99 employees), but its opaque pricing and complex platform may be overkill. Tellent's modular approach and starting price of €1/month can be a more accessible entry point for smaller, growing teams.
Does Paylocity have an ATS like Tellent?
No. Paylocity's platform does not include a dedicated Applicant Tracking System. Tellent's core offering is its ATS, which is designed to automate and streamline the entire recruiting workflow.
Is Tellent really cheaper than Paylocity?
Tellent has transparent pricing starting at €1/month. Paylocity requires a custom quote, so costs are unclear upfront. However, Paylocity includes finance and IT tools that Tellent does not, so the comparison isn't direct.
Can I integrate Paylocity with my existing accounting software?
Yes. Paylocity's Marketplace offers API, EDI, and SFTP support for custom integrations. They also have prebuilt connections. You would need to verify specific compatibility with your accounting tool.
Which platform has better customer support?
Tellent reports 97.1% customer satisfaction and offers dedicated CSMs. Paylocity's support is frequently criticized in reviews for being unresponsive and unhelpful, which is a major risk.
Does Paylocity offer a free trial?
No. Paylocity does not advertise a free trial. You must contact them for a demo or pilot program. Tellent offers a free 18-day trial of its core modules.
准备好选择了？
这两个工具都有各自的优点。根据您的具体需求进行选择。