Asana vs Backlog by Nulab Inc
Asana and Backlog by Nulab Inc are both top project management tools, but they serve very different teams. Asana focuses on scalable workflow management, while Backlog by Nulab Inc shines for development and issue tracking.
功能强大，客服不佳。
我们发现 Asana 提供了强大的项目管理功能、出色的组织可扩展性以及适合小型团队的优厚免费计划。然而，反复的外部报告表明其客户服务响应能力和计费透明度存在严重问题，这在很大程度上削弱了产品的核心优势。对于重视可靠、直接客户支持的小型企业或任何组织，我们建议谨慎使用。
优点
- 功能强大的免费版本，适用于个人和小型团队（最多 10 个用户）。
- 灵活的设计，可高效管理任务、项目和团队工作流程。
- 支持出色的可扩展性，受到许多财富 100 强公司的信赖。
- Starter 计划开始即可提供甘特图和时间线视图等高级功能。
缺点
- 客户服务被广泛报告为不存在、缓慢或依赖于无效的聊天机器人。
- 关于欺骗性自动续订行为和未经授权收费的投诉众多。
- 退款请求经常被拒绝，增加了意外订阅的成本。
- 用户在尝试从付费试用降级到免费版时经常会丢失访问权限或任务。
Solid all-in-one for dev teams.
Overall, we find Backlog to be a capable and cost-effective platform that effectively merges project management, issue tracking, and code collaboration into a single tool. It's a strong choice for small to mid-sized teams looking to simplify their workflow without per-user costs.
优点
- All-in-one platform combining project management, issue tracking, and Git/SVN repositories.
- Transparent, flat-fee pricing with no per-user charges, making it affordable for growing teams.
- Built-in AI assistant to help with summaries, file retrieval, and task drafting.
- Integrates with popular tools like Slack, Microsoft Teams, and Google Drive.
缺点
- External review sources were inaccessible, limiting our ability to gauge user sentiment on support or reliability.
- The platform's breadth might be overwhelming for very simple project tracking needs.
- Advanced features are only available on higher-priced plans.
- Specific details on performance with very large teams or complex codebases are unclear from provided materials.
关于Asana
Asana 是一个在线平台，专门为管理团队的工作、项目和任务而构建。它支持强大的人机协作（Human + AI collaboration）。
AI 组件了解您特定的业务背景，有助于高效地推动您最重要的工作向前发展。由于它是一个集中化的生态系统，因此可以轻松地将所有执行者和利益相关者汇集到一个地方。💡
关于Backlog by Nulab Inc
Backlog is an all-in-one work management platform built for teams that build, plan, or create. 🚀 It combines project management, issue tracking, and team collaboration into a single, powerful tool. This makes it ideal for development teams managing code and bugs, design teams planning sprints, marketing teams running campaigns, and small businesses seeking a straightforward solution without user limits.
亮点
功能比较
功能概览
我们强调主要差异并为每个功能选择获胜者。
Core Workflow & Collaboration
Asana excels at structured, visual project workflows. Backlog by Nulab Inc merges tasks with code and issue tracking seamlessly.
Asana provides List, Board, Timeline, and Calendar views. It's designed for teams managing campaigns, products, and operations across departments. Backlog by Nulab Inc combines tasks, issues, and Git/SVN repositories in one place. It's built for developers and cross-functional tech teams. Asana's strength is visualizing complex project timelines. Backlog by Nulab Inc's strength is connecting code commits directly to tasks.
AI & Automation
Asana offers a powerful AI Studio with advanced automation. Backlog by Nulab Inc includes a helpful AI Assistant at no extra cost.
Asana's AI Studio (Starter plan+) automates workflows and understands business context. It's a premium feature with usage credits. Backlog by Nulab Inc's AI Assistant helps create summaries, find files, and draft to-do lists. It's included in all paid plans. Asana's automation is deeper for process standardization. Backlog by Nulab Inc's AI is more for everyday assistance.
Pricing & Value
Backlog by Nulab Inc's flat-fee model is budget-friendly for growing teams. Asana's per-user pricing scales predictably.
Asana charges per user monthly, starting at $10.99/user for Starter. Costs grow linearly with team size. Backlog by Nulab Inc charges a flat monthly fee per plan. Adding users doesn't increase the cost. Backlog by Nulab Inc offers better value for rapidly expanding teams. Asana provides clearer budgeting for fixed team sizes.
Reporting & Analytics
Asana offers advanced portfolio and objective tracking. Backlog by Nulab Inc provides solid sprint and project health reports.
Asana includes dashboards, portfolios, and objectives on Advanced plans. It's built for high-level organizational visibility. Backlog by Nulab Inc focuses on burndown charts, sprint reports, and project metrics. It's ideal for tracking development cycles. Asana is for strategic program management. Backlog by Nulab Inc is for tactical team performance.
Ease of Use
Backlog by Nulab Inc is praised for its clean interface. Asana is powerful but can have a steeper learning curve.
Backlog by Nulab Inc users highlight its intuitive design and ease of getting started. It's straightforward for task management. Asana's depth means more setup is required. Features like custom fields and portfolios add complexity. Backlog by Nulab Inc is simpler for day-to-day use. Asana is more complex but highly configurable.
Customer Support
Backlog by Nulab Inc provides dedicated support on higher tiers. Asana's support is widely criticized in reviews.
Backlog by Nulab Inc offers email support on all paid plans. Premium and Enterprise include dedicated managers and training. Asana users report slow, chatbot-dependent support. Direct human support is limited to Enterprise plans. Backlog by Nulab Inc has more accessible support. Asana's support is a significant pain point.
Scalability
Asana is built for enterprise scale. Backlog by Nulab Inc scales well for teams but not for massive organizational complexity.
Asana is trusted by 85% of Fortune 100 companies. It offers unlimited portfolios and advanced security. Backlog by Nulab Inc scales team size without extra cost. It has Enterprise features like SAML. Asana is for global, multi-department orchestration. Backlog by Nulab Inc is for growing tech teams.
Integration Ecosystem
Asana boasts 300+ integrations. Backlog by Nulab Inc covers key tools with a strong API.
Asana integrates with Salesforce, Tableau, and 300+ enterprise tools. It's a connected work OS. Backlog by Nulab Inc connects to Slack, Teams, Google Drive, and offers a robust API. It covers essentials well. Asana has a broader, deeper integration network. Backlog by Nulab Inc covers the most critical tools for dev teams.
Asana 的价格范围在 0 到 24.99 美元/用户/月（按年计费）之间，共 5 个套餐：Personal 0 美元、Starter 10.99 美元、Advanced 24.99 美元、Enterprise 需联系销售，Enterprise+ 需联系销售。
以下是每个套餐为您团队提供的功能细分。
Personal
价格：0 美元（终身免费） 支持的网站：未明确说明 最适合：希望更好地进行任务管理的个人和小型团队 退款政策：未明确说明 其他功能：
- 团队工作（最多 10 人）
- 无限的任务、项目和消息
- 无限存储空间（每个文件最大 100 MB）
- 列表、看板和日历视图
- 基本搜索过滤器
- 团队工作（最多 10 人）
- 无限的任务、项目和消息
- 无限存储空间（每个文件最大 100 MB）
- 列表、看板和日历视图
- 基本搜索过滤器
- 无限用户许可证
- Asana AI Studio 访问权限
- 时间线和甘特视图
- 流程生成器
- 高级搜索和自定义字段
- 目标和无限的项目组合
- 资源管理
- 与 Salesforce、Tableau 和 Power BI 的集成
- 表单定制和审批
- 原生时间跟踪
- 批量流程操作
- SAML 和 SCIM，用于加速用户配置
- 服务帐户
- 24/7 支持
- 自定义品牌
Backlog by Nulab Inc pricing: Backlog by Nulab Inc offers a range of flat-fee plans starting from a free tier up to $175 per month, with no per-user fees. You can save 17% by choosing annual billing for any paid plan level reached by your team's needs. Plans range: $0–$210/month Billing options: Free plan, Free trial, Monthly subscription, Yearly subscription, Per seat pricing, Usage-based pricing
Pricing Notes
- Asana charges per user, so costs scale directly with team size. Backlog by Nulab Inc's flat fee is cheaper for growing teams.
- Asana's free plan supports 10 users. Backlog by Nulab Inc's free plan supports 10 users but only 1 project.
- Asana offers a free trial for paid plans. Backlog by Nulab Inc offers a 30-day free trial with no credit card.
- Asana's paid plans start at $10.99/user/month (Starter). Backlog by Nulab Inc's paid plans start at $35/month for 30 users.
- Asana does not offer refunds on paid subscriptions. Backlog by Nulab Inc's refund policy isn't specified.
Pricing Head-to-Head
用户评论
外部反馈，主要来自 Trustpilot，显示用户普遍不满意，该服务的整体评分非常低。客户经常批评订阅和计费行为，通常提到在取消订阅或试用期结束后几个月内出现意外的自动续订或未经授权的收费。即使在明显错误的情况下也无法获得退款，是一个主要的痛点。
🚨 最大的抱怨集中在支持响应速度上。评论者报告服务缓慢，有时需要一周才能收到电子邮件回复，依赖于令人沮丧的聊天机器人，以及难以联系到人工客服。尽管一些用户承认基础产品是灵活且设计良好的，但该公司似乎更侧重于大型企业的运营基础设施，使得小型企业感觉被忽视，导致许多人认为这种体验是反客户或具有欺骗性的。
应用程序本身很棒，提供了良好的设计、项目和灵活的团队空间。然而，客户服务体验很糟糕。与客户服务交流的唯一方法通常是通过缓慢、无效的电子邮件。
We found that external review platforms like Trustpilot were not accessible due to verification errors, preventing us from gathering specific user sentiment from those sources. Capterra was not provided.
Therefore, our review is based solely on the official product information and pricing details from Nulab. ✅ We can confirm Backlog offers a unified platform for project management, issue tracking, and collaboration with built-in Git/SVN support and no per-user fees.
Backlog is great for keeping all our code and tasks in one place. The Git integration is seamless, and my team stopped switching between five different apps. It just works for our sprint planning.
我们的判断
For most teams, **Backlog by Nulab Inc** is the smarter, more affordable choice. It delivers a cleaner experience without surprise costs. **Asana's** superpower is its sheer scale and automation. It's the workhorse for Fortune 100 companies running complex, cross-department projects. If you need AI-driven workflows and portfolio tracking, Asana is unmatched. **Backlog by Nulab Inc's** superpower is its focused simplicity and value. It nails the essentials for dev and tech teams by merging code and tasks. The flat fee is a game-changer for growing startups. The deciding factor is your team's core work. If you manage marketing campaigns or business operations, Asana fits better. If you build software or need issue tracking, Backlog by Nulab Inc wins. **Final verdict:** Choose **Backlog by Nulab Inc** for dev teams and budget-conscious growth. Choose **Asana** only if you need enterprise-scale workflow automation and can tolerate its support issues.
常见问题
Which is better for small teams: Asana or Backlog by Nulab Inc?
Backlog by Nulab Inc is often better for small teams. Its flat-fee pricing won't cost more as you add people. Asana's free plan is also excellent for up to 10 users.
Does Asana have built-in Git like Backlog by Nulab Inc?
No, Asana does not have built-in version control. Backlog by Nulab Inc includes native Git and SVN repositories. Asana would require integrations for similar functionality.
Is Backlog by Nulab Inc cheaper than Asana for a team of 20?
Yes, typically. Backlog by Nulab Inc's Standard plan ($95/month) supports unlimited users. Asana's Starter plan would cost about $219/month for 20 users.
Can I migrate from Asana to Backlog by Nulab Inc easily?
Backlog by Nulab Inc offers dedicated import tools for migrating from Jira and Redmine. There is no direct Asana importer mentioned. You may need manual export and import.
Which tool has better AI features?
Asana's AI Studio is more powerful for automating complex business workflows. Backlog by Nulab Inc's AI Assistant is simpler but included for free, helping with summaries and daily planning.
Which is better for non-technical marketing teams?
Asana is generally better for marketing teams. Its views (Timeline, Calendar) and campaign-focused templates fit non-technical work better than Backlog by Nulab Inc's issue-tracking-centric design.
准备好选择了？
这两个工具都有各自的优点。根据您的具体需求进行选择。