Salesforce vs Freshsales

The main difference between Salesforce and Freshsales is that Salesforce offer 30 days free trial but Freshsales offer this for 21 days.

In this versus, we compare Salesforce vs Freshsales in-depth to help you choose one of them. If you want to know more details, we recommend you to read our Salesforce review and Freshsales review.

However, you can also directly find the Best Customer Relationship Management (CRM) Software, we list them by ranking (based on our review rating), you can find all the comparisons we made and we explain how you should choose the proper one.

Here is what we will talk about in the rest of this article:

Quick overview

Salesforce vs Freshsales at a Glance

To make your choice quick and efficient, here is a short summary about our comparison of Salesforce vs Freshsales. Find out their ratings, features, prices and then discover the winner of the versus.

Pros and Cons comparison

8.9
Salesforce Review – The Customer Company #1 CRM

Salesforce Review – The Customer Company #1 CRM

In this Salesforce review, you’ll find more information about its features, pricing, pros and cons and why you should …
Average Score 9
Customer support
8.8
Value for money
9.2
Ease of use
7.9
Features
9.9
PROS:
  • Sales forecast and advanced analytics
  • Lead assignment, routing, and scoring software
  • High-customizable interface
  • Powerful CRM (tons of features)
  • Add/remove features
CONS:
  • Hard for beginners (difficult learning scope)
  • Old looking interface
9
Freshsales Review – Accelerate your revenue with context-driven sales

Freshsales Review – Accelerate your revenue with context-driven sales

In this Freshsales review, you’ll find more information about its features, pricing, pros and cons and why you should …
Average Score 9
Customer support
9
Value for money
9
Ease of use
9
Features
9
PROS:
  • Smooth Customer Experience 
  • Better Customer Engagement
  • Advanced AI Capabilities
  • Email Open - and Click Rates Tracking
  • IMAP - Compatible Email Account Connectivity
  • Easy Workflow Setup
  • Customizable Reports
CONS:
  • The Free Plan lacks reports
  • Determining the best plan for your business needs can be time consuming
  • The software has fewer integrations compared to other options 
  • The lead generation tools are only accessible with Enterprise Plan

Specifications comparison

DetailsSalesforceFreshsales
FeaturesAdd-ons Features / Integrated Business System / Lead ManagementAnalytics / CRM Marketing / Chatbot / Email marketing / Lead generation / Live chat / Mobile app
Best suited forMid size businesses, Large enterprisesSmall businesses, Mid size businesses, Large enterprises
Website languagesEnglishEnglish
Website URLVisit official websiteVisit official website
Support linkSupport pageSupport page
Support emailcontact@salesforce.comsupport@freshworks.com
Live chatYesNo
Company addressSalesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 941052950 S. Delaware Street, Suite 201, San Mateo CA, 94403
Year founded19992016

Pricing comparison

Compare the price between Salesforce vs Freshsales

Find out which software has the best valuable pricing, which one offers a free trial and money back guarantee.

Pricing comparisonSalesforceFreshsales
Pricing rangeFrom $25 to $300 per monthFrom $18 to $83 per month
Pricing typesAnnual subscription / Monthly subscriptionAnnual subscription / Monthly subscription
Free planNoYes
Free trialYes, 30 daysYes, 21 days
Money back guaranteeNoNo
Pricing page linkSee plansSee plans

Salesforce Pricing details

When it comes to acquiring Salesforce’s Customer Relationship Management (CRM), you have the option of selecting from one of four unique subscription packages. Essentials, Professional, Enterprise, and Unlimited are the different tiers available. The Essentials plan is the only one that can be purchased on a month-to-month basis; in order to purchase any of the other plans, you are forced to sign an annual contract.

Since the Salesforce CRM is a full set of tools, the prices below are just suggestions. The price of this system could go up by a lot, depending on what you need. For example, Pardot, Quip, Einstein AI, and Sales Dialer are some other additions that can be bought separately. If you want training and help with implementation, it will cost you more.

Salesforce Pricing

Essentials ($25 per month):

  • Up to 10 users
  • Manage contacts, leads, tasks, and opportunities
  • Lead auto-assignment
  • Duplication prevention
  • Automatic web lead capture
  • Email marketing
  • Custom reports and dashboards
  • Outlook/Gmail integration
  • Salesforce app

Professional ($75/user/month):

  • All of the features in Essentials
  • Pipeline management
  • Lead registration, Rules-based lead scoring
  • Collaborative forecasting
  • Mobile app
  • Ordering and quoting
  • Developer sandbox and permissions

Enterprise ($150/user/month):

  • All of the features in Professional
  • Automated workflow and approval
  • Territory sales teams
  • Advanced reporting, opportunity scoring

Unlimited ($300/user/month):

  • Enterprise plus sales engagement hub
  • 24/7 customer support
  • Sales help with the Einstein AI tool
  • Sales cadences

Freshsales Pricing details

Freshsales subscription costs from $18 to $83 per month (yes it’s written really small on their pricing plan). By paying yearly you can get a discount. The packages price mainly differ depending on the features they provide.

Freshsales Pricing

You can choose from Freshsales’ four pricing plans: Growth, Pro, Enterprise, and Insightly – Plus. If you choose the Enterprise plan, you can enjoy more storage data and advanced AI features. The plan also offers a higher limit for sequences, workflows, and the number of sales teams you can create. All plans offered are billed monthly or annually, depending on your preference. If you prefer the annual billing, you can take advantage of some discounts. It also comes with costs scales alongside the end-user licenses number you require. This CRM software is also known for offering a free plan with basic contact management features. However, it does not provide access to reporting, which is a critical CRM feature.

Poll

Freshsales vs Salesforce: Which one will you use?

At Ciroapp, we are always striving to provide the best possible experience for our readers. We understand that making a decision between two software can be a difficult task. That’s why we want to hear from you! Your valuable opinion can help us improve our future versus articles and guide our readers in making informed decisions. By casting your vote, you not only help us, but also the community of readers who rely on our content. So, share your thoughts with us and let us know which software you prefer!

Which one will you use?

Salesforce vs Freshsales
Salesforce vs Freshsales

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