TouchBistro Review – Pricing, Features with Pros and Cons

In this TouchBistro review, you'll find more information about its features, pricing, pros and cons and why you should consider using it.
9.2/10 (Expert Score)
Product is rated as #1 in category Restaurant Management
9.2Expert Score
The All-in-One Restaurant Management System

TouchBistro is a restaurant point-of-sale (POS) system designed to streamline operations and enhance the dining experience. It enables you to efficiently manage orders, payments, and inventory while providing valuable insights through reporting and analytics.

Customer support
8.9
Value for money
9.3
Ease of use
9.2
Features
9.3
Pros
  • It helps streamline restaurant operations and improves efficiency
  • It offers tableside ordering and payment processing for faster service
  • The reporting and analytics provide valuable insights for informed decision-making
  • Allows integration with third-party services to enhance functionality
  • It is customizable to meet specific business needs and branding
Cons
  • Few users may find pricing higher compared to other restaurant management software
  • The new users may take time to become fully proficient with the software
  • Limited availability of certain features in specific regions
  • May require additional hardware or equipment for full functionality

There are different kinds of businesses running successfully around the world. One such business that has been here for centuries is Hotel and Restaurants business. There are many successful names in this business.

And what makes them successful is their management. By management we mean all kind of managements that may include menu, food, employees, pricing, etc. If you maintain the quality of all these things, only then your customer will be satisfied and will visit you again.

But if you are new into this business, or you don’t have management experience and expertise, then there are high chances that you may do things wrong.

That’s why platforms like TouchBistro are introduced. They provide you solution for all your management problems. So, you can subscribe to this platform and be at ease, as they will handle all your management issues.

Click on “open” if you want to see exactly what we will talk about in the rest of this article.

Overview

What is TouchBistro?

TouchBistro is a restaurant management software designed to streamline operations and enhance the dining experience. It is an all-in-one solution that fulfills the needs of the food service industry and enables you to manage orders, payments, menus, and staff effectively.

You can easily create and update menus, making it simple to showcase daily specials. The interface allows servers to take orders, send them directly to the kitchen, and provide customers with prompt and accurate service.

It also offers tableside ordering and payment processing which reduces wait time and improves efficiency.

TouchBistro also provides robust reporting and analytics capabilities. You can gain valuable insights into sales trends, inventory management, and customer behavior.

This data-driven approach helps you make informed decisions and optimize business operations for increased profitability. It also offers a range of integrations with third-party services like payment processors and accounting software.

The software is also customizable which allows you to make changes according to your needs and branding.

In short, TouchBistro empowers you with a set of tools to streamline operations, improve customer service, and boost profitability.

The user-friendly interface, advanced features, and industry-specific solutions, make it a reliable and efficient choice for all those who are seeking to enhance their dining experience.

TouchBistro specifications

FeaturesCustomer Support / Food Plan & Table Management / Integrations / Inventory Management / Payment Processing / Reporting and Analytics / Table Ordering
Best suited forSmall businesses, Mid size businesses, Large enterprises
Website languagesEnglish
Website URLVisit official website
Support linkSupport page
Live chatNo
Company addressToronto, ON
Year founded2011

Pricing

TouchBistro pricing: How much does TouchBistro cost?

TouchBistro offers flexible pricing plans designed to fulfill the specific needs of restaurants.

It offers the TouchBistro POS plan that serves as the foundation, providing essential features for efficient order management and payment processing.

Then there are additional plans like Online Ordering that allows you to expand your restaurant’s reach and offer online ordering capabilities to your customers.

Then there is Loyalty plan that helps you build customer loyalty programs and track customer preferences.

Then there is Marketing plan which enables targeted marketing campaigns and promotions to drive customer engagement.

Lastly, the Gift Cards plan allows you to offer gift card options for your patrons.

Each plan can be customized to suit the requirements of different restaurant types and sizes. The pricing structure is transparent and allows you to choose the features that align with your needs and budget.

The pricing may vary based on the chosen features and the scale of the operation but TouchBistro still offers competitive rates for its comprehensive range of services. It provides you with the tools you need to thrive in the competitive foodservice industry.

Pricing rangeFrom $50 to $229 per month
Pricing typesMonthly subscription
Free planNo
Free trialNo
Money back guaranteeNo
Pricing page linkSee plans

TouchBistro pricing plans

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TouchBistro POS (Starts at $69/Month)

It includes:

  • Menu Management
  • Table Management
  • Tableside Ordering
  • Menu Management
  • Staff Management
  • Analytics & Reporting
  • Inventory Management

Then there are Add-On pricing plans, that include:

Online Ordering Plan ($50/ Month)

It includes:

  • Increase Revenue
  • Send Targeted Online Promotions with Marketing Integration
  • Manage Your Menu Anytime, Anywhere
  • Drive Repeat Orders
  • Fulfill Orders More Quickly
  • Reach New Customers
  • Integrated Online Payments
  • Digital Gift Cards Integration
  • Delivery with the DoorDash

Loyalty Plan ($99/ Month)

It includes:

  • Help You Deliver an Exceptional Guest Experience
  • Provides Targeted Promotions
  • Offers Online Ordering
  • Customer Web App
  • Customization options for Your Business
  • POS Integration
  • Detailed Reporting

Marketing Plan ($99/ Month)

It includes:

  • Increase Guest Engagement
  • Show Off Your Brand
  • Repeat Visits and Revenue with Promotions
  • Collect Feedback with Surveys and Reviews
  • Marketing Automation
  • Informed Marketing Decisions

Gift Cards Plan ($25/ Month)

It includes:

  • Drive Gift Card Sales with Online Purchasing
  • Digital Gift Cards
  • Online Ordering Integration
  • Customization Options
  • Multi-Location Support

Features

TouchBistro features: What can you do with it?

Payment Processing

TouchBistro offers a robust payment processing feature that simplifies transactions and ensures a seamless payment experience for both the restaurant staff and customers.

Servers can securely accept various forms of payment, including credit cards, debit cards, and mobile payments, right at the table.

This reduces wait times, improves efficiency, and enhances customer satisfaction.

Table Ordering

The table ordering feature of TouchBistro revolutionizes the way orders are taken in a restaurant. Servers can take orders directly at the table using a handheld device.

This eliminates the need for handwritten notes or running back and forth to a stationary POS terminal.

The accuracy is improved, and the speed of service is increased which results in happier customers and more efficient operations.

Food Plan & Table Management

The food plan and table management feature help you optimize the seating arrangements and efficiently manage reservations and wait lists.

This feature allows staff to create detailed floor plans, designate table sections, and track the status of each table in real-time.

It also enables restaurants to accommodate special requests, such as large parties or specific seating preferences, making the dining experience more personalized and tailored to each customer’s needs.

Staff Management

The staff management feature simplifies the process of scheduling, tracking, and managing employees.

You and managers can efficiently create staff schedules, assign shifts, and track attendance, ensuring optimal coverage during peak hours.

Staff performance can be monitored, and clock-in and clock-out times can be recorded accurately, streamlining payroll processes.

Inventory Management

The inventory management feature enables you to keep track of the stock levels, streamline purchasing, and reduce waste.

You can ensure that you have sufficient supplies to meet customer demand while minimizing overstocking or under stocking issues.

The system provides notifications for low inventory levels, allowing staff to reorder items in a timely manner.

Reporting and Analytics

TouchBistro provides robust reporting and analytics capabilities, allowing you to gain valuable insights into your business performance.

The system generates comprehensive reports on sales, revenue, menu item popularity, staff performance, etc.

These reports help identify trends, track key performance indicators, and make data-driven decisions to drive business growth.

Integrations

TouchBistro integrates with a wide range of third-party apps and services to enhance functionality and streamline operations.

You can automate workflows, consolidate data, and improve overall efficiency.

Integrations also enable you to use customer data for targeted marketing campaigns, enhance customer loyalty programs, and streamline back-office processes.

Customer Support

TouchBistro prioritizes providing exceptional customer support to ensure you have a smooth and reliable experience.

The support team is available to assist with any questions, technical issues, or training needs that may arise.

TouchBistro offers various support channels, including phone support, email support, and an extensive knowledge base with resources, guides, and FAQs.

Conclusion

TouchBistro review: Why you should use it?

TouchBistro is a comprehensive and feature-rich POS system designed specifically for the unique needs of the restaurant industry. Its interface, robust functionality, and integration features empower you to enhance customer experiences and drive business growth.

TouchBistro provides the tools necessary to optimize every aspect of restaurant operations. The reporting and analytics capabilities offer valuable insights into performance metrics that enable data-driven decision-making and strategic planning.

The solution offered by TouchBistro is scalable and adaptable to meet the needs of small cafe, a bustling eatery, or a fine dining business.

So, we can say that TouchBistro equips restaurants with the technology and tools that you need to deliver exceptional dining experiences, maximize efficiency, and stay ahead in today’s competitive landscape.

FAQ

Frequently Asked Questions

TouchBistro Review – Pricing, Features with Pros and Cons
TouchBistro Review – Pricing, Features with Pros and Cons

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9.2 / 10