Is there a free trial available for the Turbo Theme?
No, the theme does not offer a free trial. However, all purchases come with a 14-day satisfaction guarantee, ensuring you can get a full refund if the theme is unsuitable for your needs.
How many Shopify stores can I use Turbo Theme on with a single license?
The total number of websites supported by a single one-time license is not explicitly stated on the official site. You should verify the detailed licensing terms before purchasing if you plan to use it across multiple domains.
Is the $425 cost a recurring subscription fee, or is it a one-time purchase?
The $425 USD is a simple, one-time payment (not recurring). This purchase grants you a premium license for the theme, including all six unique style presets.
How do I update the Turbo theme and handle my existing customizations?
You can install the Theme Updater & Backups app to manage updates. The free plan lets you install the newest theme version, but you need the Pro plan to migrate custom code and settings easily.
What is the key difference between Ludicrous mode and Sport mode?
Ludicrous mode includes smart page preloading, which attempts to predict where the user will navigate next to load the page in the background. Sport mode offers all other performance enhancements, but disables this preloading feature.
Does Turbo Theme offer support for common European languages?
Yes, built-in EU translations are included as a feature. The supported languages are English, French, Italian, German, and Spanish.
Where can I purchase the Turbo Theme, since it’s often featured as a premium theme?
Turbo is only available for direct purchase at the parent company's website, outofthesandbox.com. You cannot find it in the official Shopify Theme Store.
How long do I have to request a refund, and what is the process?
The theme is backed by a 14-day money-back guarantee. To qualify for a full refund, you must contact the provider within 14 days of completing your purchase.
What kind of user is the Turbo Theme best suited for?
Turbo is optimized for efficiency and reliability, making it perfect for high-volume shops. It targets experienced merchants and users on Shopify Plus who require extensive speed and flexibility.
Does the theme support advanced developer customizations?
Yes, the theme includes settings for developers. You get section-specific CSS control and the ability to use Custom Liquid sections and blocks to position custom content.
Are there any advanced features included that usually require external apps?
The theme includes several integrated features, such as predictive search functionality, a massive mega-menu system, and a built-in newsletter popup to reduce reliance on extra apps.
Is there a specific Service Level Agreement (SLA) for support responsiveness?
The site mentions access to a 'world-class support team' to assist you. However, a specific promised response time or SLA is not explicitly stated on the official site.
What is the benefit of the theme using OS 2.0 theme architecture?
The theme features modern architecture and is fully compatible with OS 2.0 standards. This architecture allows for better flexibility, structure, and adherence to current Shopify requirements.
Do I need to select which preset I want when buying the theme?
While you select a preset during purchase (like Portland or Dubai), the downloaded ZIP file includes all six unique style presets regardless of your initial selection.