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TimelinesAI review

Sync WhatsApp to your CRM, run one shared team inbox, and automate chats with AI workflows.

TimelinesAI costs from $25/mo · 3 plans · prices checked Oct 3, 2026

By Ciroapp Editorial Team · Updated Sep 16, 2026

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Pricing verified Oct 3, 2026

Ciroapp score

4.2/ 5

TimelinesAI connects your WhatsApp numbers to CRMs like HubSpot in about two minutes, then adds a shared team inbox, broadcast campaigns, and AI automation. Costs multiply when every user and number needs its own seat, and the entry plan locks the full inbox to the owner. Overall, it's a strong pick for WhatsApp-first teams wanting no-developer CRM sync.

Pros

Pros:Connects your existing personal or business WhatsApp numbers via a single QR scan—no WhatsApp Business API, no developer, and customers keep the numbers they already know, with setup taking roughly two minutes
Pros:Syncs every WhatsApp conversation to the right contact in real time across HubSpot, GoHighLevel, Bitrix24, Copper, Pipedrive, Zoho, monday.com, and Salesforce, eliminating manual copy-paste logging into your CRM
Pros:Unifies an unlimited number of WhatsApp accounts into one shared inbox where teammates can assign chats, leave internal notes, and use filter views, plus a dashboard tracking messages sent, read counts, and average response time

Cons

Cons:Each connected WhatsApp number requires its own seat on top of user seats, so costs multiply quickly for teams running several numbers
Cons:The entry $25/seat CRM Integration plan restricts full shared inbox access and filter views to the workspace owner and only retains 30 days of chat history
Cons:Mass messaging is credit-limited (50, 500, or 2,000 credits per seat depending on plan) and additional quota costs extra as recurring or one-time packages

Best for

Sales teams that close deals over WhatsApp and need every chat logged in their CRM
Support and service teams handling multiple WhatsApp numbers from one shared inbox
Agencies on GoHighLevel or HubSpot that want WhatsApp built into existing workflows

Free trial: Yes — 10 days

What is TimelinesAI?

Your team's WhatsApp chats live on separate phones while your customer records sit in your CRM. TimelinesAI bridges that gap. It syncs every conversation into your CRM, lets your whole team work from one shared inbox, and automates replies and routing—so nothing slips through.

TimelinesAI is a WhatsApp management platform for teams. It connects personal or business WhatsApp numbers to CRMs like HubSpot, GoHighLevel, Bitrix24, and Copper. Chats sync automatically, everyone works from a shared inbox, and AI-powered workflows handle tagging, routing, and replies. It's built for sales, support, and service teams that run customer conversations over WhatsApp—3,500+ teams across 100+ countries use it today.

Should you choose TimelinesAI?

Quick buyer guidance before you compare plans or click through.

Choose it if

You already use HubSpot, GoHighLevel, Bitrix24, or Copper and want WhatsApp synced into it
You juggle both personal and business WhatsApp numbers across a team
You want a no-developer setup—QR scan onboarding and a two-minute start
You prefer to test first: a 10-day free trial with no credit card
You want automation without code, using a visual builder and AI skills

Skip it if

Teams where WhatsApp isn't a core channel—the whole platform is built around it
Buyers without a compatible CRM; the site positions CRM sync as central, so value may be limited standalone
Teams that need a new WhatsApp number—the virtual numbers product is sold separately, from $2/mo
Users wanting WhatsApp call sync—customers have requested it, but the site doesn't confirm availability

Next steps before buying

1Confirm your CRM is supported—the site highlights HubSpot, GoHighLevel, Bitrix24, and Copper integrations
2Start the 10-day free trial (no credit card) and link one WhatsApp number with the QR scan
3Test the shared inbox and one automation against your real workflow before inviting the whole team
4Book the free live demo if you want a guided walkthrough or have integration questions

Ease of use

Signals point to a very easy start. The site promises a two-minute setup through a QR scan, works with your existing personal or business numbers, and needs no credit card for the 10-day trial. Reviews echo this—one banking reviewer called it 'very easy to connect' with 'one simple QR scan.' If you'd rather have guidance, a live demo with a product expert is available.

TimelinesAI Key Features

✨ Native CRM Integration

Stop copy-pasting chats by hand. TimelinesAI syncs every WhatsApp conversation into your CRM automatically—HubSpot, GoHighLevel, Bitrix24, or Copper. Each message logs against the right contact, so you can track conversation history and lead progression where your work happens, then automate lead scoring and pipeline updates.

✨ Shared Team Inbox

Run all your WhatsApp numbers from one shared inbox—no more forwarding screenshots or passing phones around. You can:

Assign conversations to teammates
Leave internal notes for context
Collaborate in real time

A team dashboard rounds it out with metrics like messages sent, read counts, new chats, and average response time.

✨ Mass Messaging & Automation

Reach thousands of contacts without sending messages one by one. Build campaigns from saved templates, upload a contact file, and merge names and phone numbers to personalize each message. The visual workflow builder automates the busywork, so routine follow-ups go out without anyone lifting a finger.

✨ AI Skills & WhatsApp MCP

Let AI handle the routine. AI-powered skills auto-tag, route, and reply to messages—no workflow-writing required. Building AI agents instead?

TimelinesAI gives them native WhatsApp access via MCP, so Claude, GPTs, and custom agents can text customers directly while your team focuses on real conversations.

⚡ Two-Minute QR Setup

You don't need a developer to get started. Sign up with your email, scan one QR code, and your existing personal or business WhatsApp number is linked. You keep the numbers your customers already know, so your team can start managing chats right away.

Use Cases

🤝 Log every deal chat in your CRM

You chat with leads on WhatsApp, but records live in HubSpot or Pipedrive. TimelinesAI syncs every message to the right contact in real time. No copy-paste, no lost follow-ups.

Expected outcome: Your CRM stays current without manual logging.

Tip: The $25/seat CRM Integration plan covers syncs, Zapier, and automations.

💬 Run support from one shared inbox

Your team juggles several WhatsApp numbers from separate phones. The shared inbox puts them all in one place. Assign chats, add internal notes, and answer together in real time.

Expected outcome: Faster replies and full visibility for the whole team.

📣 Broadcast to thousands at once

You need to reach thousands of contacts with updates or offers. Build a campaign from a saved template, upload your contact file, and personalize each message with merge fields.

Expected outcome: Large broadcasts go out without messaging contacts one by one.

Tip: Bulk Reply campaigns help handle incoming responses.

🤖 Let AI handle the busywork

Routine tagging and routing eats your day. Use the visual workflow builder or AI skills to auto-tag chats, route them to the right teammate, and answer routine messages. No code needed.

Expected outcome: Repetitive WhatsApp tasks happen on their own.

TimelinesAI pricing

From$25/mo

3 plans

Prices checked on Oct 3, 2026 from TimelinesAI's pricing page

View pricing page screenshot

Plan	Billed monthly	Billed annually	Includes
CRM Integration per user	$25/mo	—	50 mass messaging credits per seat; 2 MB media attachment limit; 30 days chat history access; shared inbox and filter views limited to workspace owner Pipedrive, HubSpot, Zoho, monday.com, and Salesforce integrations Zapier and Make.com native integration ChatGPT integration, auto-response and AI Chrome Extension, Public API, webhooks, and Workflow Builder Assign responsible team member and label chats
Shared Inbox (Chat View) per user	$40/mo	—	500 mass messaging credits per seat; 10 MB media attachment limit Everything in CRM Integration, plus: Full shared inbox access for all team members Filter views for all team members Unlimited chat history access Start new WhatsApp chats from Shared Inbox
Mass Messaging per user	$60/mo	—	50 MB media attachment limit Everything in Shared Inbox, plus: 2,000 mass messaging credits per seat Mass Messaging campaigns Bulk Reply campaigns

Price history

Tracking prices since Oct 1, 2026. No price change detected yet.

Pricing types: Free trial, Monthly subscription, Yearly subscription, Per seat pricing, Usage-based pricing

Pricing notes

TimelinesAI offers three per-seat plans starting at $25/month: CRM Integration ($25/seat), Shared Inbox ($40/seat), and Mass Messaging ($60/seat). Annual billing saves up to 20%, and every plan starts with a 10-day free trial.

TimelinesAI costs between $25 and $60 per seat per month, with three plans: CRM Integration at $25/seat, Shared Inbox (Chat View) at $40/seat, and Mass Messaging at $60/seat.

Pricing is per seat — one seat covers one user in your workspace. Choosing annual billing saves up to 20%.

CRM Integration

Price: $25/seat/month Best For: Teams that mainly need WhatsApp chats synced into their CRM Other Features:

Pipedrive, HubSpot, Zoho, monday.com, and Salesforce integrations
Zapier and Make.com native connections
ChatGPT integration, plus auto-response and AI
Public API, webhooks, and Workflow Builder
50 mass messaging credits per seat and 30 days of chat history

This entry plan is a solid fit if your team lives inside a CRM. You get every core integration and automation feature at the lowest price point. Just know the full shared inbox is limited to the workspace owner, and chat history only goes back 30 days.

Shared Inbox (Chat View)

Price: $40/seat/month Best For: Support and sales teams that reply to customers together Other Features:

Everything in CRM Integration, plus:
Full shared inbox access for all team members
Filter views everyone can use
Unlimited chat history access
500 mass messaging credits per seat
10 MB media attachments and new chats started from the inbox

Pick this one if collaboration matters. Everyone on your team can see chats, use filter views, and start new WhatsApp conversations without leaving the inbox. Unlimited history means you'll never lose track of an older thread. It's the most popular plan, and for good reason.

Mass Messaging

Price: $60/seat/month Best For: Teams running large broadcast campaigns on WhatsApp Other Features:

Everything in Shared Inbox, plus:
2,000 mass messaging credits per seat
Mass Messaging campaigns and Bulk Reply campaigns
50 MB media attachment size

Choose this tier if outreach is your main game. The 2,000 monthly credits per seat leave room for serious campaigns, and the bigger 50 MB limit handles heavy media. Teams that only send the occasional broadcast won't need this level.

A few things worth knowing. Every plan includes unlimited 1-to-1 messages, chats, and contacts — there are no caps there. Mass messaging and automations use credits, and extra quota comes as recurring packages or one-time pay-as-you-go bundles. Each seat covers one user, and each connected WhatsApp number needs its own seat, so count your users and numbers before you buy.

There's no free plan, but you can try TimelinesAI free for 10 days with no credit card required, and you can cancel anytime.

Cost calculator

Estimate what TimelinesAI costs for your team.

PlanSeats (users)

Billing

MonthlyAnnual

Per month: $125
Per year: $1,500

CRM Integration is priced per user: price × 5 seats. Estimate based on published list prices, before taxes, add-ons and discounts.

How to pay less for TimelinesAI

Use the 10-day free trial before you pay.
Some plans are priced per user: only pay for seats people actually use.

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Why use TimelinesAI?

Copying WhatsApp messages into your CRM by hand burns hours your team doesn't have. TimelinesAI closes that loop automatically, so every chat and follow-up lives where your work actually happens.

Chats sync to your CRM in real time. Conversations log against the right contact in HubSpot, GoHighLevel, Bitrix24, or Copper—no copy-paste.
One shared inbox for every number. Manage multiple WhatsApp accounts, assign chats to teammates, and collaborate with internal notes.
Setup takes about two minutes. A simple QR scan links your existing personal or business number. No credit card needed to start.
Automate the busywork. Send broadcast campaigns to thousands of contacts and build workflows in a visual builder.
AI handles routing and replies. Auto-tag, route, and answer messages with AI-powered skills, and give agents native WhatsApp access via MCP.
It's proven at scale. Teams manage 10M+ messages on it, backed by a 4.6/5 Capterra rating from 116 reviews.

Try it now View pricing

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TimelinesAI FAQ

How much does TimelinesAI cost?

TimelinesAI's cheapest paid plan, CRM Integration, costs $25 per month. Paid plans range from $25 to $60 per month. Prices checked on Oct 3, 2026 from the vendor's pricing page.

Does TimelinesAI offer a free trial or a money-back guarantee?

TimelinesAI offers a 10-day free trial.

Has TimelinesAI's price changed recently?

No. We have not detected a price change since we started tracking on Oct 1, 2026.

How does TimelinesAI protect my data?

TimelinesAI displays GDPR, CCPA, Privacy Shield, and PCI DSS compliance badges and says its API connections use robust security measures. For specifics, check the Security Standards page before you buy.

Which phone numbers work with TimelinesAI, and can I still use WhatsApp normally?

It works with any standard number set up on WhatsApp Business or WhatsApp Messenger, including personal ones. Your normal use continues — you can still make and take calls exactly as before.

What happens if I run out of mass messaging credits?

Buy more as a recurring add-on to your subscription or as a one-time pay-as-you-go package. Pricing depends on your plan, so message support via live chat or email for exact costs.

What support and onboarding help can I expect?

Book a free live demo with a product specialist, contact the team via live chat or [email protected], or browse the help center. One Capterra reviewer calls the support team 'super helpful'.