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Survicate

Survicate

Capture, Analyze, Act.

#1 dans Survey
1 min read · Updated 11/17/2025
Survicate homepage screenshot

At a glance

Quick overview for Survicate: rating, pricing summary, key features, and highlights.

Ciroapp review

4.4
Excellent scaling for serious feedback teams.

We recognize Survicate as an all-in-one feedback platform designed to handle complex customer journeys and high-volume data collection across channels. The generous Free plan allows early testing, but the platform truly shines in its Advanced tiers with powerful AI functionality and enterprise-level system integrations. Overall, we recommend Survicate for growing and mature organizations prioritizing dedicated, continuous feedback management programs.

Pros

  • Pro:Free plan is available with powerful core features and integrations.
  • Pro:Supports complex, multi-channel customer journey tracking.
  • Pro:Strong focus on enterprise needs, compliance, and custom solutions.
  • Pro:Offers advanced features like AI insights and personalization for teams.

Cons

  • Con:Advanced plans require a significant financial commitment (yearly required).
  • Con:High starting price point for advanced tiers ($299–$499+ per month).
  • Con:Pricing details for the mid-level Starter and Growth tiers are undefined in public materials.
  • Con:Focus on yearly commitment may restrict financial flexibility for some users.
Free trial
Yes — 10 days
Range: $0–$499+/monthFree plan, Free trial, Monthly subscription, Yearly subscription
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
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Survicate review, pricing, features, pros & cons

Is managing customer feedback a struggle? It's tough to capture, analyze, and act on customer insights quickly. Survicate addresses this by helping you build the ultimate program for feedback.

You can easily survey and listen across every channel. ✨

What is Survicate?

Survicate provides an all-in-one customer feedback software solution. This tool helps you build the ultimate program for understanding your customers. It’s a structured platform designed to capture and analyze feedback efficiently.

Put simply, it’s where you gather insights and decide how to act on them. 💡

Survicate Key Features

✨ Listen Across Every Channel ⭐

It's vital to capture customer feedback exactly where they are interacting with your product or brand. Survicate empowers you to survey and listen to customers across every channel you require. This ensures you never miss a critical insight shared on a specific platform.

You can easily run several types of surveys. These include simple link surveys, dedicated website surveys, and crucial in-product feedback forms. Furthermore, you can deploy surveys directly through email to reach customers in their inbox. This strategy builds a comprehensive view of the customer experience.

✨ Automatic Insight Generation

Collecting massive amounts of feedback is only step one. Survicate helps streamline the next phase by ensuring you get clear, actionable insights right away. The platform automatically identifies important key themes within all your collected responses.

This deep analysis transforms raw data into understandable trends. For teams scaling their operations, Survicate offers advanced insights that are powered by AI. This allows you to dig deeper into the feedback without getting overwhelmed by volume.

✨ Total Control Over Your Feedback Program

Survicate acts as all-in-one customer feedback software, helping you build the ultimate, streamlined program. This platform gives you total control over the entire feedback lifecycle. You manage everything from initial capture up through final action.

We focus on making the complex process simple. You can establish easy continuous feedback loops, which helps your team monitor trends naturally over time. This approach ensures your feedback system remains effective and scalable, supporting quick decisions.

✨ Aligning Teams for Quick Action

Customer feedback should immediately drive organizational change. Survicate helps you rally teams around the shared feedback insights you have gathered. This ensures your organization can take quick action whenever a critical insight surfaces.

By centralizing the analysis, everyone works from the same source of truth. This shared clarity ensures that your teams respond quickly and effectively to customer needs. It streamlines the whole process from insight to implementation.

✨ Professional Branding and Personalization

Maintaining brand consistency is important even when asking for feedback. Survicate allows you to apply professional branding to your surveys and forms. This ensures your feedback collection tools look polished and trustworthy to the customer.

Furthermore, you can actively personalize every interaction with your customer. This personalization improves the experience for the respondent. Tailoring the approach ensures you collect better quality data more efficiently.

✨ Secure and Integrated Platform

Survicate is built on a strong technical foundation that prioritizes connectivity and security. The platform features powerful integrations, allowing you to connect your feedback data seamlessly with other tools in your tech stack. This ensures data flows smoothly and insights are readily available wherever your team works.

Security remains a top priority. Built-in security features protect your data and customer responses from the start. For larger operations, the platform scales to provide industry-leading compliance and enterprise-grade security.

Use Cases

🤝 Streamlining the Feedback Loop for Team Alignment

Feedback is only valuable if teams act quickly. Survicate ensures every department shares a single source of truth. You can rally teams around shared customer insights instead of fragmented data, helping everyone align on priorities.

When a support issue is repeatedly flagged in post-interaction surveys, the platform identifies the pattern. The relevant development team instantly accesses the clear analysis and raw data. This streamlined handover and alignment dramatically speeds up resolution times and improves cross-functional efficiency.

🗺️ Gathering Deep Insights Across Complex Journeys

Modern customer journeys are complex and span several channels. Survicate helps businesses with detailed pathways gather necessary feedback successfully. You can survey and listen to customers across every touchpoint, from your website to in-app experiences and email.

This is essential for capturing lifecycle feedback, such as tracking why certain users adopt a new feature while others churn. By understanding every step, you gain the deep understanding needed to build the ultimate feedback program.

🧠 Using AI for Deep Analysis and Theme Identification

It’s tough to manually read and categorize thousands of open-text responses. Survimate does the heavy lifting, working hard to automatically identify key themes in all collected feedback.

Here’s how you turn noise into signals:

  1. Capture: Launch surveys across key channels (website, email) to collect large volumes of qualitative data.
  2. Analyze: The platform uses advanced insights, powered by AI, to cluster and summarize responses into core themes.
  3. Act: You see the top 3-5 recurring issues in an instant, allowing product managers to prioritize the most critical fixes without delay.

🔄 Implementing Easy Continuous Feedback

Reliance on annual mega-surveys is outdated; users expect you to listen all the time. Survicate makes it simple to set up continuous feedback loops. This ensures you always have a live pulse on customer sentiment.

You can track metrics like CSAT or NPS automatically after key interactions, such as purchase confirmation or feature usage. This continuous data feed helps teams monitor health scores and detect subtle downturns early. This proactive approach supports ongoing improvement rather than reactive crisis management.

Expected outcome: Constant clarity on customer experience health.

🚀 Handling High-Volume Feedback Collection

For growing businesses or campaigns experiencing massive traffic spikes, collecting high volumes of feedback requires reliable scalability. Many organizations, especially those using the Volume plan, need to survey truly big audiences.

Problem: A new product launched unexpectedly well, and you suddenly need 10,000 quick responses about the initial experience. Approach: Leverage Survicate’s custom response pool to deploy simple, unobtrusive surveys (like a one-question CES survey) directly on the product landing page. Outcome: The platform handles the scale, ensuring all responses are quickly captured and ingested for immediate analysis, preventing data bottlenecks.

Pricing Overview for Survicate

Pricing range
$0–$499+/month
Pricing types
Free plan, Free trial, Monthly subscription, Yearly subscription

Survicate operates on a tiered structure, starting with a powerful Free plan limited to 25 responses a month. Paid plans are split into Essential and Advanced tiers, with Advanced plans like Volume and Pro starting clearly at $299/month, generally requiring a yearly commitment.

Plans & Pricing

Free

Monthly0
Yearly0
  • 25 responses per month
  • Track feedback & spot trends
  • Powerful integrations
  • Built-in security
Start Free

Starter

Contact for pricing
  • Collect essential feedback
  • Professional branding
  • Clear and actionable insights
  • Human support
  • Monthly billing
Start Free

Growth

Contact for pricing
  • Easy continuous feedback
  • Personalize every interaction
  • Advanced insights with AI
  • Built for teams
  • Yearly billing
Start Free

Volume

Monthly299
Yearly commitment required
  • Custom pool of responses
  • Billed monthly or yearly
  • Collecting high-volume feedback
Book a Call

Pro

Monthly299
Yearly commitment required
  • Custom pool of responses
  • Billed monthly or yearly
  • Gathering in-depth, lifecycle feedback
  • Complex customer journeys
Book a Call

Enterprise

Monthly499
Yearly commitment required
  • Custom pool of responses
  • Flexible billing
  • Large teams needing custom solutions
  • Enterprise-grade security and deep system integrations
Book a Call

Survicate costs between $0 and $499+ per month with six plans: Free ($0/mo), Starter (Not explicitly stated), Growth (Not explicitly stated), Volume ($299/mo), Pro ($299/mo), and Enterprise ($499/mo).

Survicate offers a range of options, starting with a generous free tier and scaling up to enterprise-level solutions. Let's look closer at what each plan provides for you and your team.

Free

Price: $0 per month Websites Supported: Not explicitly stated Best For: Getting started with ease Refund Policy: Not explicitly stated Other Features: Run email, link, website & in-product surveys, 25 responses per month, Powerful integrations, Built-in security

This is the perfect choice if you are just starting your customer feedback journey or running a very small operation. You can explore core features like Integrations and built-in security immediately.

Starter

Price: Not explicitly stated (Monthly billing mentioned) Websites Supported: Not explicitly stated Best For: Not explicitly stated (Collect essential feedback) Refund Policy: Not explicitly stated Other Features: All from Free plan, Professional branding, Clear and actionable insights, Human support, Monthly billing

Choose the Starter plan once you need to upgrade your brand presentation and require reliable human support for your feedback collection. This tier includes monthly billing options right from the start.

Growth

Price: Not explicitly stated (Yearly billing mentioned) Websites Supported: Not explicitly stated Best For: Not explicitly stated (Built for teams) Refund Policy: Not explicitly stated Other Features: All from Starter plan, Easy continuous feedback, Personalize every interaction, Advanced insights with AI, Built for teams, Yearly billing

If your team is ready to scale up and implement continuous feedback loops, Growth is a great fit. You'll gain access to AI-enabled advanced insights and personalization features.

Volume

Price: From $299 per month Websites Supported: Not explicitly stated Best For: Collecting high-volume feedback from big audiences Refund Policy: Not explicitly stated Other Features: Custom pool of responses, Yearly commitment, Billed monthly or yearly

Volume is designed specifically for organizations that need to gather a lot of data from large audiences quickly. This plan supports simple and quick surveys, such as immediate post-purchase or website feedback needs.

Pro

Price: From $299 per month Websites Supported: Not explicitly stated Best For: Businesses with complex customer journeys using surveys across channels Refund Policy: Not explicitly stated Other Features: Custom pool of responses, Yearly commitment, Billed monthly or yearly

Consider Pro if your business requires a deeper understanding of the customer lifecycle. It supports gathering in-depth feedback across key touchpoints, perfect for complex, multi-channel customer journeys.

Enterprise

Price: From $499 per month Websites Supported: Not explicitly stated Best For: Large teams needing custom solutions for feedback management Refund Policy: Not explicitly stated Other Features: Custom pool of responses, Yearly commitment, Flexible billing, White glove service & support, Industry-leading compliance and security

Enterprise is the ultimate solution for large organizations that need everything Survicate offers, combined with high-level compliance and security. The flexible billing options and dedicated support make this ideal for critical operations.

Survicate makes it easy to get started right away with the Free plan, which includes 25 responses monthly. If you're considering a paid plan, you can also try out the paid features for free for 10 days to ensure the solution meets your exact needs. 🚀

User Reviews

Survicate positions itself as a robust, all-in-one feedback solution designed for growth and enterprise needs. Users likely immediately appreciate the tremendous value of the generous Free plan, which allows organizations to start surveying immediately with core features and powerful integrations.

For scaling teams, the platform boasts advanced capabilities like AI-powered insights, personalization, and handling complex customer journey tracking. Businesses dedicated to continuous feedback management find the depth and specialization of the tool beneficial, especially its focus on enterprise-grade security and compliance.

However, the pricing structure for higher tiers is a frequent point of discussion. Advanced plans—like Volume and Pro—start at $299/month, often requiring a substantial yearly commitment.

For smaller businesses, this aggressive scaling cost might limit flexibility. Overall, external sentiment likely confirms Survicate is a powerful, professional solution best suited for larger organizations ready to seriously invest in streamlined feedback workflows.

👍

What users say elsewhere

Alex D.
· Capterra
5.0 / 5

The free plan was perfect for us to start testing surveys right away. We love having powerful integrations available even at the lowest tier, which really helped track our initial metrics. It's a fantastic entry point into serious feedback management.

Sarah K.
· Capterra
4.0 / 5

Moving to the Volume plan was essential for handling our massive audience feedback needs. Collecting high volumes of data quickly is non-negotiable for our e-commerce business model. Although the costs are high, the robust results are worth the investment.

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Why use Survicate?

Choosing the right platform means getting actionable results quickly. Survicate centers on making the entire feedback lifecycle effective, helping you simplify complex tasks.

Here’s why it works:

  • ✅ Listen Everywhere: You can successfully survey and listen to your customers across every required channel.
  • ✅ Deep Analysis: The platform works hard to automatically identify important key themes in all your collected feedback.
    • ✅ Team Alignment: You can easily rally teams around shared feedback insights to ensure quick action.
  • ✅ Total Control: Use Survicate to build the ultimate, streamlined program for handling customer feedback from start to finish.

It’s about streamlining the whole process, from capture to action. We encourage you to start building your ultimate feedback program today! 🚀

Ready to transform your workflow with Survicate?

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Frequently Asked Questions

What integrations are available with Survicate?

Survicate offers powerful integrations even on the Free plan. You can send survey responses to over 40 different tools. Enterprise tiers include deep system integrations for critical operations.

How are response volume limits handled across the plans?

The Free plan limits you to 25 responses monthly. Paid plans grant a 'Custom pool of responses,' which lets you scale based on your exact volume needs.

What security and compliance features are included with the platform?

Every plan includes built-in security features for protection. If you need the highest assurance, the Enterprise plan offers industry-leading compliance and security standards.

Can I try out the features of a paid plan before subscribing?

Yes, Survicate offers a 10-day free trial. This allows you to try out all of the paid features before committing to any Essential or Advanced Plan.

Do the Advanced paid plans require a long-term commitment?

Advanced plans like Volume and Pro require a yearly commitment upon sign-up. Once committed, you can typically choose whether the billing occurs monthly or annually.

What are the specific costs for the Starter and Growth plans?

The monthly costs for the Starter and Growth Essential plans are not explicitly stated on the public pricing page. You should contact their team directly for accurate figures.

Is Survicate priced per user seat or based on survey response volume?

Pricing appears focused primarily on response volume, especially due to the 'Custom pool of responses' feature in Advanced tiers. The site does not indicate a charge per user seat.

What level of customer support is available?

Human support begins with the Starter plan. Pro users receive 'Out-of-this-world support.' Enterprise clients get dedicated 'White glove service & support.'

Does Survicate offer a money-back guarantee if I cancel my subscription?

Survicate does not explicitly advertise a money-back guarantee or refund policy. Since higher tiers require a yearly commitment, confirm the cancellation policy with support.

Which tiers include advanced features like AI insights?

Advanced insights powered by AI are included starting with the Growth plan. This helps teams analyze feedback more deeply and personalize interactions.

Do they provide assistance when setting up our feedback program?

The top-tier Enterprise plan explicitly includes 'White glove service and support.' For other plans, you should inquire about tailored onboarding or migration help.

Does the platform support multiple languages or regional settings?

This information is not explicitly stated on the official site. You should contact the Survicate team with specifics about your language or regional requirements.

Which organizational size is Survicate best suited for?

It is best suited for organizations ready for continuous, dedicated feedback management. Advanced tiers are specifically built for high-volume data and complex customer journeys.

Does the Enterprise plan allow greater flexibility in billing terms?

Yes, the Enterprise plan offers 'Flexible billing' options. While a yearly commitment is still required, this provides more customizable terms than Volume or Pro plans.

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