How do I determine the exact monthly cost for my business?
SoStocked does not display specific pricing publicly. You must schedule a free audit or speak with an expert to receive a custom quote tailored to your inventory needs. This ensures the service aligns perfectly with your operations.
Is the pricing determined by the number of users or the volume of products/orders?
Not explicitly stated on the official site. Since pricing is entirely customized, you should discuss whether your specific quote is affected by user seats, ASIN count, or order volume when you speak with their expert.
What is the purpose of the initial free audit, and what does it cover?
The free audit is the starting point for engaging the service. It connects to your Amazon store and identifies preventable losses such as storage fees, stockout risks, aged inventory, and potential fulfillment fee reductions.
Does SoStocked offer a free trial of the software itself before purchase?
Not explicitly stated on the official site. The initial step offered is a 'Free Audit' to assess your needs, rather than a full-access software trial.
What kind of support is included for setting up and moving my data into the platform?
SoStocked offers a high-touch experience that includes complimentary 1-on-1 onboarding assistance. They also provide free data migration services for all your historical inventory data.
Does the complimentary data migration cover all my existing Amazon data?
Yes, SoStocked includes free data migration for your inventory and sales data. This service helps you easily transition from spreadsheets across all your Amazon marketplaces without doing the work yourself.
Can I use SoStocked if I sell on international or non-US Amazon marketplaces?
Yes, the service is designed to cover inventory and forecasting across 'All Amazon Marketplaces.' This confirms support for sellers operating globally.
Does SoStocked integrate with other selling platforms like Shopify or logistics providers (3PLs)?
Not explicitly stated on the official site. The documentation emphasizes its specialized focus on Amazon inventory management and forecasting functionalities.
What is the policy regarding refunds or canceling service?
Not explicitly stated on the official site. Given the customized pricing model, you would need to ask about cancellation terms and any potential refund policy during your expert consultation.
How reliable is the customer support, especially for my team members?
The reliable customer support is noted as beneficial because it allows your Virtual Assistant (VA) to learn the system efficiently. This means less direct involvement is required from the business owner.
Is SoStocked designed more for small businesses or established, complex sellers?
It is best suited for established Amazon sellers managing complex logistics. It is designed specifically to handle challenges like managing product bundles and balancing inventory across multiple marketplaces efficiently.
Can SoStocked handle both ocean shipments and smaller air freight shipments simultaneously?
Yes, the specialized 'combination feature' facilitates this. You can efficiently manage blending larger ocean shipments with smaller, expedited air freight orders to maintain constant stock levels.
Does the service help track payments and purchase orders (POs)?
Yes, the platform helps you manage tracking for payments and purchase orders. This feature is intended to centralize your supply chain complexity in one place.