SleekFlow uses usage-based pricing built around monthly active contacts (MACs), with three tiers: Pro, Premium, and Enterprise. New users get a 7-day free Pro trial with 500 MACs, and dedicated onboarding costs US$999 as a one-time add-on (included with Premium).
SleekFlow prices its three plans — Pro, Premium, and Enterprise — around monthly active contacts (MACs), so you pay for real two-way conversations rather than the size of your contact list, and there's a US$999 one-time onboarding add-on for teams that want hands-on setup help.
Here's what each tier includes, so you can match one to how your team works.
Pro
Best For: Teams running sales through conversations for the first time
Other Features:
- AgentFlow AI agents that follow your playbook, flag knowledge gaps, and recommend products via Shopify
- One omnichannel inbox for chats, emails, and calls, plus Broadcast for bulk campaigns
- No-code Flow Builder for multi-channel customer journeys
- Integrations with Stripe, Google Sheets, Zapier, Make, and the SleekFlow API
- Conversation and performance analytics, free weekly group onboarding sessions, and human email support
Pro is the natural starting point. You get AI agents, automation, and a shared inbox in one place, and free weekly group sessions walk you through setup. If you're selling over WhatsApp or web chat for the first time, start here.
Premium
Best For: Teams whose AI agents need to act inside your other systems, not just chat
Other Features:
- Everything in Pro
- AI agents connect to order, booking, and CRM systems through webhooks and APIs
- HubSpot and Zoho CRM sync, plus revenue and funnel conversion analytics
- Role-based access control to protect company data
- 60-day dedicated 1:1 onboarding included
Pick Premium when AI should do more than reply — like updating orders or bookings in your own tools. The included onboarding specialist helps you launch faster, and deeper analytics show revenue by campaign or funnel stage. Human chat support on weekdays comes with this tier too.
Enterprise
Best For: Multi-brand or multi-region operations with a high compliance bar
Other Features:
- Everything in Premium
- Salesforce Sales, Service, and Marketing Cloud integration
- Multiple isolated workspaces, one per brand or region
- PII masking and data export for security and compliance
- Dedicated AI solution engineers, single sign-on (SSO), and contractual SLAs
Enterprise is built for scale and governance. Your own AI solution engineers and customer success managers design workflows with you, under structured UATs and contractual SLAs. If you run several brands or regions, or handle sensitive data, this is the tier for you.
60-Day Dedicated Onboarding (Add-On)
Price: US$999 one-time
Other Features:
- 1:1 support from a dedicated onboarding specialist for about 60 days
- Channel setup, AI agent training, and workflow co-building
- Routing, escalation, and integrated automations built with you
- Included free with the Premium plan
Lower-tier teams can buy this add-on to get Premium-style setup help without upgrading.
A few things worth knowing before you buy. Only contacts who send you a message — or receive one through the inbox, Flow Builder, AI Agent, or API — count as active in a billing month. Stored contacts and one-way broadcast recipients are free. If you exceed your MAC limit, SleekFlow tops you up in blocks of 100 automatically, and those extras last only that billing month. WhatsApp messaging fees set by Meta are billed separately, payments run through Stripe (bank transfer or cheque for invoices over $10,000), and a Fair Usage Policy affects fewer than 1% of users. Since your final price depends on MAC volume, confirm your expected usage with sales before committing.
Every new user gets a 7-day free trial of the full Pro plan — 500 monthly active contacts and every Pro feature, with no credit card required. If day 7 passes without subscribing, your workspace pauses (no messages in or out), but your data stays safe and waiting for when you're ready.
