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SimplyBook.me

SimplyBook.me

The customizable online booking system built for service industries.

#1 dans Appointment Scheduling
2 min read · Updated 10/6/2025
SimplyBook.me homepage screenshot

At a glance

Quick overview for SimplyBook.me: rating, pricing summary, key features, and highlights.

Ciroapp review

4.6
Highly Customizable Solution with Stellar Support.

We find SimplyBook.me to be one of the most feature-rich booking systems available, offering deep customization through its unique 'Custom Feature' structure and strong compliance options like HIPAA. While the initial setup can be complex due to the extensive functionality, the highly praised 21-hour live support smooths the steep learning curve. Overall, this robust platform delivers excellent professionalization and value, fully justifying its segmented pricing model.

Pros

  • Pro:Exceptional, responsive customer service available via 21-hour live chat.
  • Pro:Highly flexible and customizable using numerous 'Custom Features.'
  • Pro:Strong security compliance, including HIPAA and ISO27001.
  • Pro:Supports integrated payment processing and point-of-sale (POS).

Cons

  • Con:Initial setup can feel overwhelming due to the vast array of options.
  • Con:Pricing per feature can feel restrictive or 'aggressively segmented' across plans.
  • Con:Some users need to use clunky workarounds for specific scheduling types (e.g., all-day service).
Free trial
Yes — 14 days
Range: $0–$49.9/monthFree plan, Free trial, Monthly subscription, Yearly subscription
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
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SimplyBook.me review, pricing, features, pros & cons

Tired of the constant manual effort required to manage appointments and schedules? Handling bookings by phone or email can stop you from growing. SimplyBook.me simplifies your life by allowing clients to book services 24/7.

This dramatically reduces your administrative work. You can effortlessly define services and display availability, ensuring a seamless experience for everyone. ✨

What is SimplyBook.me?

SimplyBook.me is a highly robust online booking system designed specifically for all service-based industries. It helps you manage your staff, services, and locations all in one place. You get a proprietary, mobile-optimized booking website right away.

Alternatively, you can easily integrate the system with your existing site. Importantly, the system is 27001 certified and hosted within the EU, giving you peace of mind about security and compliance. It’s an effective way to put your scheduling on autopilot.

💡

SimplyBook.me Key Features

✨ Accept Bookings Across Multiple Channels 🌐

Stop limiting where potential clients can schedule appointments. SimplyBook.me ensures your services are bookable 24/7 across multiple digital channels. You instantly receive a proprietary, mobile-optimized booking website. This site serves as your primary hub for clients.

Alternatively, you can easily integrate a booking widget into your existing website, like Wordpress. The system also connects seamlessly with your Facebook and Instagram profiles, as well as Google My Business. This wide-reaching integration maximizes visibility and simplifies the booking process for all your customers.

✨ Simplify Payments and Boost Revenue

Secure payments are essential for reducing manual work and capturing revenue instantly. SimplyBook.me allows you to accept online payments and deposits easily. The system partners with trusted processors like PayPal and Stripe for secure transactions, making the payment flow simple and quick.

For in-person transactions, use the integrated Point-of-Sale (POS) system which accepts cash or card payments onsite. You can also drive further income by selling services, products, gift cards, and memberships directly during the booking process. The system even makes it easy to encourage tips during payment and supports quick mobile transactions via Apple Pay and Google Pay.

✨ Stay Connected via Automated Reminders

Reduce forgotten appointments and improve client satisfaction with timely, automated communication. The system handles sending confirmations, reminders, and updates automatically to both clients and staff. This powerful communication feature minimizes no-shows, protecting your valuable time and income.

You can send essential notifications via Email, SMS, WhatsApp, and Telegram. Reminders are triggered when appointments are booked, canceled, or rescheduled. Staff also receive push notifications directly in the Admin App when new booking activity occurs, ensuring everyone stays fully informed.

✨ Full Business Control on Mobile

Manage your business operations efficiently whether you are at your desk or constantly on the move. SimplyBook.me provides robust mobile applications for both service administrators and clients. The mobile Admin App gives you a simplified interface to access bookings, check analytics, and manage client records while traveling.

Clients also benefit from having their own personalized client app. Here, they can easily book, change, or cancel services, check their appointment history, and view company information. This dedicated app makes booking your services a streamlined, professional experience for your customers.

✨ Personalize Your Service with Custom Features

SimplyBook.me is built to scale, offering a comprehensive library of custom features to tailor the system precisely to your specific needs. These add-ons allow you to control everything from client intake to regulatory compliance. You can select the features most relevant to your industry, ensuring the platform grows alongside your business.

These are just a few of the available specialized features:

  • Intake Forms & File Uploader: Obtain crucial client information before their appointment.
  • HIPAA & SOAP: Ensure industry security and compliance, necessary for health services.
  • Loyalty System & Coupons: Drive repeat business and proactively offer timely promotions.

✨ Staff Management and Calendar Sync

Keep your schedule organized and eliminate frustrating double-bookings instantly. The system synchronizes your client bookings automatically with your personal Google or Outlook calendar. This real-time sync ensures your availability is always accurate across all platforms.

If you manage multiple locations or a team, the system lets you assign staff to different service locations. This ensures clients book staff members at the correct venue respectively. You can also monitor crucial data using Business Analytics, tracking booking popularity and staff performance anytime, anywhere.

Use Cases

🚀 Launching a Small Service Business

Starting out means you need tools that are powerful yet affordable. SimplyBook.me lets you define your services and display availability immediately. You get a proprietary, mobile-optimized booking website right away. This allows clients to start booking your services 24/7 without delays.

Even on the Free plan, you access essential tools like the Admin App and the core booking website. Once the system handles bookings, you spend less time on phone calls and emails. This is how solo providers and small businesses professionalize their operations quickly.

Tip: Sync your booking page with your Google or Outlook calendar to easily prevent double bookings.

🏥 Managing Health and Medical Appointments

Medical and health services require strict data security. SimplyBook.me provides necessary security features including HIPAA and SOAP support for compliance. You can also use Intake Forms to gather important patient documentation securely.

Automated reminders via email or SMS drastically reduce forgotten appointments. The system sends automatic confirmation notifications when appointments are booked or rescheduled. This ensures clear communication for critical services.

Expected outcome: Patient data remains secure while administrative effort is minimized.

📅 Running High-Volume Classes and Events

If you teach yoga, host workshops, or run educational classes, you often need to schedule groups. The Group Bookings feature lets you manage reservations for many attendees at once. You can require full payment upfront to secure their spot.

Use the Recurring Booking function for long-running courses or weekly sessions. You can also sell tickets and packages directly through the platform. This makes managing the logistics of large groups simple and profitable.

💰 Maximizing Income Through Promotions and Sales

Are your bookings slower than usual? SimplyBook.me helps you increase revenue using integrated sales features. You can offer discounts, gift cards, or timely promotions when demand drops.

Further boost profits by selling products or memberships directly during the booking process. The integrated POS system also allows you to accept cash or card payments onsite. This approach ensures revenue keeps flowing even during off-peak times.

🗺️ Scaling Operations Across Multiple Locations

Growing businesses often expand to new physical venues. SimplyBook.me supports the use of multiple service locations. You can easily assign different staff members, or providers, to their specific work sites.

The system handles the staff availability at each location automatically. You can monitor your overall business performance through the Business Analytics dashboard. This simplifies management complexity as your company expands regionally.

Pricing Overview for SimplyBook.me

Pricing range
$0–$49.9/month
Pricing types
Free plan, Free trial, Monthly subscription, Yearly subscription

SimplyBook.me offers four tiers, including a robust Free plan, designed to scale with your business needs. Paid plans start at $11.90 per month when billed annually, based primarily on the number of monthly bookings and custom features you require.

Plans & Pricing

Free

Monthly$0
Yearly$0
Cannot use Payments, POS, Coupons, or HIPAA features.
  • 50 included bookings/month
  • 1 Custom Feature
  • 1 Provider
  • Booking Website and Widget
  • Admin App
See Pricing

Basic

Monthly$13.9
Yearly$11.9
Limited to 100 bookings and 3 Custom Features. Does not include Payments PRO or HIPAA.
  • 100 included bookings/month
  • 3 Custom Features
  • 5 Providers
  • Client App
  • Payments, Deposits & Tips
  • Sales (POS)
  • Directory Listing
  • Coupons & Gift Cards
See Pricing

Standard

Monthly$29.9
Yearly$24.9
Limited to 500 bookings and 15 Providers. Does not include Payments PRO, HIPAA, or White Label.
  • 500 included bookings/month
  • 8 Custom Features
  • 15 Providers
  • Branded Client App
  • Directory Listing

Premium

Monthly$59.9
Yearly$49.9
2000 included bookings/month (extra bookings cost $14 per 200).
  • 2000 included bookings/month
  • Unlimited Custom Features
  • 30 Providers
  • Payments PRO
  • HIPAA
  • White label (page footer)
  • SAML/SSO
See Pricing

SimplyBook.me costs $0 to $49.9 per month with four plans: Free at $0/month, Basic at $11.9/month, Standard at $24.9/month, and Premium at $49.9/month.

Here is a detailed look at what each subscription level offers you.

Free

Price: $0/month Websites Supported: Not explicitly stated Best For: Solopreneurs and tiny businesses just starting out. Refund Policy: Not explicitly stated Other Features:

  • 50 included bookings per month
  • One custom feature
  • Booking Website and Widget
  • Admin App

This free option is great for individuals who just need the basics. You get a single provider slot and one custom feature to optimize your setup. It's a fantastic way to test the system without any financial commitment.

Basic

Price: $11.9/month (Billed annually; $13.9/month monthly) Websites Supported: Not explicitly stated Best For: Small businesses ready to accept online payments. Refund Policy: Not explicitly stated Other Features:

  • 100 included bookings per month
  • Three custom features
  • Support for 5 providers
  • Payments, Deposits & Tips
  • Sales (POS)

If you need to move beyond simple scheduling, this plan covers basic payment processing and provides more allowances. You can manage more bookings and handle scheduling for up to five staff members.

Standard

Price: $24.9/month (Billed annually; $29.9/month monthly) Websites Supported: Not explicitly stated Best For: Growing businesses requiring more capacity and enhanced client branding. Refund Policy: Not explicitly stated Other Features:

  • 500 included bookings per month
  • Eight custom features
  • Support for 15 providers
  • Branded Client App
  • Directory Listing

The Standard plan gives you a significant boost in booking volume and provider capacity. The key upgrade here for improving client experience is access to a branded client app, making your business look professional.

Premium

Price: $49.9/month (Billed annually; $59.9/month monthly) Websites Supported: Not explicitly stated Best For: Large operations needing enterprise features and maximum customization. Refund Policy: Not explicitly stated Other Features:

  • 2000 included bookings per month
  • Unlimited Custom Features
  • Payments PRO
  • HIPAA compliance
  • White label (page footer removal)

This top-tier plan is built for maximum scalability and control, supporting up to 30 providers. If you need powerful options like Payments PRO or strict regulatory compliance (HIPAA), the Premium plan delivers comprehensive service.

You can start using SimplyBook.me with the Free plan right away, which includes 50 bookings to get you started. If you choose a paid plan, you can begin with a helpful 14-day free trial.

User Reviews

SimplyBook.me receives excellent feedback, with users consistently emphasizing the platform's adaptability and powerful feature set. Reviewers appreciate that the system scales effectively for businesses of all sizes, often allowing users to tailor the experience using numerous custom features.

Onboarding can initially feel overwhelming due to the sheer number of options, but users quickly find the interface intuitive and easy to navigate once familiarized. A major highlight is the exceptional customer support, particularly the responsive and knowledgeable live chat agents, who are consistently praised for their speed and effectiveness in resolving setup issues and providing detailed assistance.

Users find the integrated payment processing and social media integration capabilities highly valuable. While some reviewers noted that the features are aggressively priced across plans, many conclude that the overall value is superior to competitors, making SimplyBook.me a reliable and professional solution for appointment management.

🚀

What users say elsewhere

Sarah M.
· Trustpilot
4.0 / 5

At first, the sheer number of options felt a bit overwhelming. But once you get an overview, SimplyBook is surprisingly simple and powerful for my business needs. It just requires a little patience during setup.

Alex D.
· Trustpilot
5.0 / 5

Alex is simply the best support agent. His patience, problem-solving, and communication skills set him apart from others. The customer service here is truly top-notch and they reply quickly.

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Why use SimplyBook.me?

Choosing the right scheduling software professionalizes your operations and significantly boosts client satisfaction. Opting for SimplyBook.me means investing in a flexible platform built for growth. You can start small, knowing the platform will scale with you as your business expands, adding custom features as needed. ✅

Maximize Your Efficiency and Income

  • Accept Bookings Everywhere: Easily accept appointments through multiple popular channels. Clients can book directly via your website, Facebook, Instagram, Google, or your own dedicated client app.
  • Simplify Payments: Process online payments and deposits using trusted processors like PayPal and Stripe. You can also accept cash or card onsite with the integrated POS system.
  • Reduce No-Shows: Use automated reminders sent via Email, SMS, and WhatsApp. This powerful system helps clients show up on time and reduces unnecessary cancellations.
  • Stay Organized and Mobile: Sync your client bookings automatically with your Google or Outlook calendar to prevent scheduling conflicts. Use the mobile Admin App to manage bookings and check analytics while you are traveling.
  • Ensure Data Security: Feel confident knowing your data is secure. The system offers security features like HIPAA and SOAP support, is ISO27001 compliant, and hosts data within the EU.
  • Drive Further Revenue: Increase profits by selling products, gift cards, and memberships directly during the booking process. Offer timely promotions when bookings are slow to keep the revenue flowing.

Ready to transform your workflow with SimplyBook.me?

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Frequently Asked Questions

What financial and business systems does SimplyBook.me integrate with natively?

SimplyBook.me offers pre-built native integrations for key business platforms like Quickbooks and FreshBooks. You can also handle financial reconciliation by exporting specific data files to Xero. For customized needs, they provide both an API and Zapier integration.

Is the pricing determined by the number of staff members or total bookings received?

Pricing scales primarily based on your usage, specifically the number of monthly bookings and the quantity of Custom Features you activate. While higher tiers support more staff (Providers), the core cost driver is the volume of customer bookings.

Where is my data hosted, and which compliance standards are met?

The system hosts all data within the European Union (EU) and is ISO27001 certified for security management. For users needing high privacy controls, the Premium plan includes HIPAA compliance features.

What are your customer support availability hours?

SimplyBook.me offers excellent support through Live Chat agents who are available 24 hours a day during the working week. This ensures effective, immediate support for resolving setup or operational issues.

What are the limitations of the 14-day free trial?

The trial gives you 50 bookings and access to the majority of Custom Features. Excluded trial features include Coupons & Gift Cards, HIPAA, Import Clients functionality, and Point of Sale (POS) access.

What happens if I receive more bookings than my plan allows?

If you exceed your plan’s included quota, you can easily purchase supplementary booking packages. For example, customers can buy an additional 200 bookings for $14 instead of having to upgrade their entire subscription early.

What specifically does the Payments PRO feature, found in the Premium plan, offer?

Payments PRO expands standard payment features to include essential high-level tools for larger businesses. These tools allow for processing refunds, securely storing client credit cards (vaulted cards), and setting up recurring payments.

Does the platform support multiple languages for client-side interfaces and notifications?

Yes, SimplyBook.me supports a wide array of languages for both the admin interface and client notifications. This allows you to serve your clients smoothly, regardless of their native language.

Can the SimplyBook.me branding be removed from my client-facing booking pages?

Branding removal is available only through the Premium subscription, which includes the White Label (page footer) feature. This lets you remove the 'Powered by' links and branding from your public pages.

Is there a stated refund policy if I decide to cancel a paid subscription?

The official site does not explicitly state a detailed money-back guarantee or refund policy for recurring subscriptions. You should contact their dedicated Live Chat support team for specific details on cancellation terms.

Does SimplyBook.me offer assistance if I need help setting up the system?

Yes, they offer a Full Setup service for a one-time fee of $499. This package includes personalized training, custom design help, and expert assistance to get your system professionally configured.

Are SMS reminders included in the plan subscription costs?

SMS notifications are not included in the monthly subscription fee and must be paid for separately. You buy SMS credits in packages, such as 50 credits for $5, to send automated reminders.

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