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ShoeBoxed

ShoeBoxed

The #1 receipt scanner app loved by over a million businesses.

#1 dans Receipt Management
2 min read · Updated 10/4/2025
ShoeBoxed homepage screenshot

At a glance

Quick overview for ShoeBoxed: rating, pricing summary, key features, and highlights.

Ciroapp review

2.5
Great potential, critical execution failures.

We appreciate Shoeboxed's dedicated focus on audit readiness, human verification, and the unique Magic Envelope system for physical documents. However, recent user reports point to severe operational instability, including extremely poor interface performance and critical customer support lapses that indicate high immediate risk. Overall, the platform offers robust, necessary features but currently suffers from serious reliability and fulfillment issues based on current user feedback.

Pros

  • Pro:Human data verification ensures superior accuracy for tax reporting.
  • Pro:The Magic Envelope service simplifies managing physical paper receipts.
  • Pro:Unlimited users and secure cloud storage included in paid plans.
  • Pro:Guaranteed audit compliance (IRS and Canada Revenue Service ready).

Cons

  • Con:Slow interface reported for receipt uploading.
  • Con:Billing system malfunctions create difficulties when attempting to cancel.
  • Con:Crucial customer support is often unresponsive.
  • Con:Reliability issues include unprocessed documents and broken website links.
Free trial
Yes — 30 days
Money-back guarantee
Yes — 30 days
Range: $18–$54/monthFree trial, Monthly subscription, Yearly subscription
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
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ShoeBoxed review, pricing, features, pros & cons

Are you tired of drowning in paper receipts and dreading tax season? Shoeboxed solves this organizational nightmare by turning your scraps of paper into easily searchable, audit-ready data. It simplifies daily bookkeeping tasks and helps you claim multiple hours every week. ✨

What is ShoeBoxed?

Shoeboxed is both a powerful receipt scanning app and a comprehensive scanning service. It handles the tedious process of transforming physical and digital receipts into organized, accurate data. Built for small business owners, freelancers, and accounting professionals, it helps simplify daily bookkeeping.

Instead of just scanning, Shoeboxed ensures your crucial financial details are categorized, searchable, and always accessible. ✅

ShoeBoxed Key Features

✨ Human-Verified Data Accuracy

Shoeboxed guarantees superior data quality for all your financial records. We use advanced Optical Character Recognition (OCR) technology to extract information from your receipts first. Automated OCR converts printed text into searchable data points like the vendor, total, and date.

However, we recognize that machines aren't perfect. Verification experts then double-check every single detail extracted by the software. This crucial human verification step ensures your data is precise and reliable for bookkeeping and reporting.

✨ Effortless Paper Management

You can clear your desk of paper clutter using our unique mail-in scanning service. The prepaid Magic Envelope™ service allows you to stuff your paper receipts inside and mail them off freely. Our processing facility scans the documents into your digital account.

This is a huge benefit if you have years of backlog or experience high monthly receipt volume. Your physical documents are stored securely at our monitored facility while processing. If desired, you can request that the originals be shredded or returned to you afterward.

✨ Multiple Digital Import Options

Shoeboxed offers flexible options for capturing receipts digitally, ensuring you can use the method that works best for your situation. You can use the mobile app on iOS or Android for quick and easy uploads while you're traveling or working remotely.

For digital receipts, simply forward them to your designated Shoeboxed email address. We also provide a custom Gmail plugin that automatically finds e-receipts in your inbox and imports them quickly. For bulk uploads, you can use the drag-and-drop feature from your desktop or laptop.

  • Mobile app uploads
  • Email forwarding
  • Gmail auto-import

✅ Audit Readiness and Security

Your peace of mind is paramount, especially during tax season. Shoeboxed ensures all digital image archives meet strict compliance criteria. These digital images are accepted by both the IRS and the Canada Revenue Service (CRA) for audit purposes.

We keep every document stored safely using bank-level Secure Socket Layer (SSL) encryption. This protection safeguards your digital records while providing unlimited storage. All scanned receipts remain legibly scanned and clearly categorized, making them easy to locate quickly.

✨ Powerful Organization and Reporting

Shoeboxed transforms messy papers into organized, actionable data. All information is automatically categorized into 15 standard tax categories for systematic filing. You can also create and manage custom receipt categories as needed.

Quickly search, edit, and manage receipts right from your cloud dashboard. When it’s time to file taxes or process reimbursement, you can create comprehensive expense reports. These reports are easily exportable and include the images of all attached expenses.

✨ Built for Teams and Professionals

We make collaboration simple by allowing you to add an unlimited number of users to your account. This is ideal for managing team expenses or for connecting with your finance professionals. You can grant direct access to your accountant or bookkeeper for streamlined tax reporting and easy check-ins.

Beyond receipts, Shoeboxed is a full document management system. Our service can scan and organize normal documents, including single-page records and multi-page documents. All your essential business records remain centralized and accessible via unlimited cloud storage.

Use Cases

✅ Achieving Guaranteed Audit Readiness

Tax season doesn't have to be a nightmare, and you can stop fearing audits. Shoeboxed converts your disorganized receipts into searchable, audit-ready data. Your digital receipt images meet strict criteria required by the IRS and the Canada Revenue Service (CRA).

When an audit occurs, you simply access your secure cloud archive. All scanned items are legible, clearly categorized, and easy to locate, validating every transaction instantly.

Expected outcome: Peace of mind knowing your documentation is complete and legally compliant.

✉️ Eliminating Office Clutter with Magic Envelope™

If you have piles of paper receipts clogging desks and drawers, the Magic Envelope™ service is the ideal solution. You simply stuff all your paper receipts and documents into the prepaid envelope and mail them to the processing facility.

Shoeboxed handles the tedious work from there. Our team scans, organizes, and verifies the data before uploading it to your account. This unique service means you never have to deal with physical scanning or sorting a backlog of paper again.

Tip: This service is perfect if you need to digitize a year's worth of documents before an audit or during an office cleanup.

👥 Streamlining Team Expense Management

If your business needs better tracking for employee expenses, granting access is simple and effective. You can add an unlimited number of users to your primary Shoeboxed account.

Employees use the mobile app to snap photos of receipts instantly, or they upload e-receipts using the Gmail plugin. When the expense report is due, the manager quickly creates a comprehensive report that includes images of all expenses for easy reimbursement processing.

Expected outcome: No more misplaced documentation; centralized expense tracking for the entire team.

📈 Bookkeeping Collaboration and Data Accuracy

Accountants and bookkeepers need accurate data, not guesswork. Shoeboxed uses Optical Character Recognition (OCR) technology to extract key details like the vendor, total, and date. Crucially, verification experts then double-check every piece of extracted data to ensure superior data accuracy.

By granting your accountant user access, they can reliably manage your categorized data for reporting. If you hold a Professional or Business plan, the verified data integrates directly with QuickBooks Online, simplifying monthly reconciliation.

Approach Flow:

  1. Mobile or Envelope submission.
  2. Data extraction and human verification.
  3. Instant sync to the bookkeeper’s dashboard and QuickBooks.

💻 Capturing All Types of Digital Receipts

The majority of your transactions are probably digital, floating around in your inbox. Shoeboxed offers multiple methods to make sure these e-receipts are never missed. You can forward receipts to a designated Shoeboxed email address or use the handy custom Gmail plugin to auto-import them.

Alternatively, if you saved them to your desktop, use the secure drag-and-drop feature to submit multiple files at once. All digital submissions are organized and categorized alongside your physical scans.

🚗 Tracking Mileage for Deductions

Tired of using separate systems to document your business mileage and associated travel costs? The Shoeboxed mobile app addresses this by including a free mileage tracker feature.

This lets consultants and proprietors accurately log business trips directly within the same platform used for tracking receipts. Pairing mileage logs with categorized gas and travel expense receipts makes preparing for tax deductions much simpler.

Pricing Overview for ShoeBoxed

Pricing range
$18–$54/month
Pricing types
Free trial, Monthly subscription, Yearly subscription
Money-back guarantee
Yes — 30 days

Shoeboxed offers three main plans ranging from $18 to $54 per month, all based on annual billing commitment. These prices reflect a significant limited-time discount, and pricing tiers are primarily defined by the volume of digital and physical document scans included each year.

Plans & Pricing

Startup

Monthly$22
Yearly$18
600 digital scans/year; 300 physical scans/year
  • 600 digital document scans per year
  • 300 physical document scans per year
  • Automated data extraction and human verification
  • Unlimited file storage and users
  • Unlimited Magic Envelopes per month
  • Quickbooks Online integration
Try Free for 30 Days

Professional

Monthly$45
Yearly$36
1800 digital scans/year; 1800 physical scans/year
  • 1800 digital document scans per year
  • 1800 physical document scans per year
  • Unlimited prepaid Magic Envelopes
  • Quickbooks Online integration
  • Unlimited users and file storage
Try Free for 30 Days

Business

Monthly$67
Yearly$54
3600 digital scans/year; 3600 physical scans/year
  • 3600 digital document scans per year
  • 3600 physical document scans per year
  • Unlimited prepaid Magic Envelopes
  • Unlimited document returns
  • Quickbooks Online integration
  • Unlimited users and file storage
Try Free for 30 Days

Shoeboxed costs between $18 and $54 per month when billed annually with three plans: Startup at $18/month, Professional at $36/month, and Business at $54/month.

These prices reflect significant savings for choosing annual billing during a limited-time promotion. All plans include essential features like human data verification and unlimited user access. Below are the details for each tier.

Startup

Price: $18/month (billed annually) or $22/month (billed monthly) Websites Supported: Not explicitly stated Best For: Freelancer or individual to go paperless and get organized Refund Policy: 30-day full refund available on annual plans Other Features:

  • 600 digital document scans per year
  • 300 physical document scans per year
  • Unlimited file storage and users
  • Unlimited Magic Envelopes per month

This tier is perfect if you are a freelancer or sole proprietor who manages a moderate volume of receipts and documents. It provides all the core tools you need to stay organized without needing maximum capacity. Go paperless easily and efficiently. 🚀

Professional

Price: $36/month (billed annually) or $45/month (billed monthly) Websites Supported: Not explicitly stated Best For: Professionals and small businesses to securely store receipts and audit-proof their business Refund Policy: 30-day full refund available on annual plans Other Features:

  • 1800 digital document scans per year
  • 1800 physical document scans per year
  • Unlimited prepaid Magic Envelopes
  • Quickbooks Online integration included
  • Human verification of scanned data

The Professional plan is the most popular choice, offering a major jump in capacity for both digital and physical documents. If your small business needs robust receipt storage and integrates with Quickbooks Online, this plan offers great value and helps you stay audit-ready.

Business

Price: $54/month (billed annually) or $67/month (billed monthly) Websites Supported: Not explicitly stated Best For: Businesses experiencing high volumes, unlock maximum efficiency with our top-tier plan Refund Policy: 30-day full refund available on annual plans Other Features:

  • 3600 digital document scans per year
  • 3600 physical document scans per year
  • Unlimited document returns
  • Unlimited prepaid Magic Envelopes
  • Unlimited mileage recording

If your business generates a high volume of receipts and documents, the Business plan delivers maximum efficiency and capacity. This top-tier plan provides the largest scan limits available, ensuring that even busy teams can easily keep track of thousands of annual transactions.

You can try any Shoeboxed plan completely free for 30 days! This lets you explore all the digital features before committing to a paid subscription. If you choose an annual plan and decide it's not right for you, Shoeboxed offers a full refund if you cancel within the first 30 days. Don't worry about long-term commitment right away; you can even cancel monthly subscriptions at any point without charge. 😊

User Reviews

Based on limited recent Trustpilot feedback, Shoeboxed is facing serious operational challenges despite its appealing value proposition. While the service claims essential features like the Magic Envelope™ for easy physical receipt submission and guaranteed audit readiness, user experiences suggest significant reliability issues.

Users report a sluggish interface for receipt uploads and frustrating billing malfunctions upon cancellation, often requiring extensive customer service intervention to secure a refund. More concerningly, prospective customers report systemic failures, including test receipts that were never processed and broken pricing links on the company website, raising fears the service might be inactive.

One user even noted a scheduled Zoom onboarding meeting was completely missed. This pattern suggests serious difficulties with responsiveness and platform maintenance, prompting several users to quickly switch to competitors for functional services.

😕

What users say elsewhere

Alex D.
· Trustpilot
1.0 / 5

The interface for uploading receipts was sluggish and frustrating to use. Canceling the service was incredibly difficult; the web portal did not function correctly, and I was charged afterward. It took multiple emails and follow-ups to finally secure a refund, which made the whole process a huge hassle. They absolutely

Mark M.
· Trustpilot
1.0 / 5

I really wanted to use this service, but something seems fundamentally wrong. My test receipts were never processed, and the pricing links on the website were broken for several days when I checked. I scheduled an onboarding call, but no one ever showed up and I received no return calls or emails. I had to quickly open

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Why use ShoeBoxed?

Stop worrying about misplaced documentation and start maximizing your efficiency. Shoeboxed provides a systematic, secure approach to managing expenses that saves time and validates your business records. 💡

Key Reasons to Choose Shoeboxed:

  • Guaranteed Audit Readiness: Your digital receipt images meet the exact criteria required by both the IRS and the Canada Revenue Service, ensuring you are always prepared if an audit occurs.
  • Superior Data Accuracy: Shoeboxed uses advanced OCR technology, but then employs verification experts to double-check every detail extracted. This human verification step ensures your final data is precise and reliable for reporting.
  • Effortless Paper Submission: Clear your desks of clutter using the unique, prepaid Magic Envelope™ service. Simply stuff your paper receipts inside and mail them off to be scanned and organized automatically.
  • Seamless Team Collaboration: Add an unlimited number of users to your account, perfect for tracking team expenses or giving your accountant direct access. This simplifies collaboration for tax reporting and daily bookkeeping.
  • Multiple Import Options: Choose the submission method that works best: use the iOS or Android app, drag and drop files, email receipts, or use the custom Gmail plugin to auto-import digital receipts.
  • Unlimited, Secure Storage: Keep every document safely stored using bank-level Secure Socket Layer (SSL) encryption. All paid plans include unlimited cloud storage, centralizing all your essential business records.

Ready to transform your workflow with ShoeBoxed?

Try it nowView pricing

Frequently Asked Questions

How is my plan priced? Is it based on the number of users or document volume?

All paid plans include unlimited users and unlimited file storage. Your monthly cost depends entirely on your document volume needs. You choose a plan based on the yearly limits for physical and digital document scans.

Which accounting platforms currently integrate directly with Shoeboxed?

QuickBooks Online offers a direct integration that is included in the Professional and Business tiers. You can export your receipt data for use with other applications like Wave, Evernote, Neat, and Zoho Expense.

Can I test the Magic Envelope physical scanning service during my 30-day free trial?

No, the free trial is for digital use only, allowing you to upload receipts and test all digital features. Physical scanning and the Magic Envelope service become available after you activate and pay for a subscription plan.

Does Shoeboxed offer a free, long-term plan if I don't need data extraction?

Yes, the mobile app offers a permanent free plan for scanning receipts, uploading documents, and tracking mileage. However, this free version does not include automated data extraction or the valuable human verification step.

How securely are my digital documents and financial data protected?

Digital data is protected using Secure Socket Layer (SSL) encryption, which is the same level of security used by online banks. Physical documents are stored securely at the processing facility in Durham, NC, which is monitored 24/7.

What happens to my original physical receipts after they are scanned?

You have two options after scanning: you can choose to have your documents shredded and recycled, or you can have them returned to you. New plans are automatically set to shred the documents unless you change your mail-in settings.

If I need to cancel my paid subscription, what is the required process?

To securely close your account, you must contact the Shoeboxed billing team by phone. They will help process your cancellation, and you should ensure you export all your account data beforehand.

What are the available times for reaching customer support by phone?

Telephone support is available Monday through Friday from 9:00 AM to 6:00 PM Eastern Standard Time. You can also reach the support team using the online chat or contacting their help center via email.

Is there a specific refund policy for annual plans?

If you purchase an annual plan and decide it is not right for you, Shoeboxed offers a full refund. You must request the cancellation within the first 30 days of paying for that annual plan.

What happens if I reach my physical or digital scanning limit early in the year?

Not explicitly stated on the official site. It is best to contact customer support before signing up to clarify potential overage fees or how document processing works once you exceed your yearly quota.

Is Shoeboxed solely focused on the US market?

The service specifically guarantees that its digital images meet the criteria required by both the IRS and the Canada Revenue Service. The official site does not explicitly state support for other regions or languages.

We are a small business with high volume. Which plan is recommended?

The Business plan is recommended for businesses experiencing high transaction volumes. This tier provides the largest capacity, including 3,600 digital and 3,600 physical document scans per year.

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