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Sendoso

Sendoso

The proven platform for data-backed gifting that drives revenue.

#1 dans Direct Mail Automation
2 min read · Updated 10/4/2025
Sendoso homepage screenshot

At a glance

Quick overview for Sendoso: rating, pricing summary, key features, and highlights.

Ciroapp review

4.2
Enterprise sending built for sales results.

We found Sendoso to be a highly specified, enterprise-grade sending solution focused on proven ROI and deep integration with existing sales and marketing stacks. Its robust features, like SmartSend AI and global fulfillment options, suggest it's built for serious scale and automation. Overall, this is a powerful platform for organizations prioritizing data-backed personalized engagement, but the strict contact-for-quote pricing lacks transparency.

Pros

  • Pro:Strong platform claims, including 200% ROI on campaign investment.
  • Pro:Reduces labor costs by up to 90% through gifting automation.
  • Pro:Deep integration capabilities, supporting over 40 popular platforms.
  • Pro:SmartSend feature uses AI to offer personalized gifting recommendations.

Cons

  • Con:Pricing is strictly 'Contact for Quote' across all plans.
  • Con:The platform does not explicitly offer a free trial.
  • Con:Global physical fulfillment is restricted to the top-tier Pro plan.
  • Con:Reliance on high, self-reported metrics (e.g., 200% ROI).
Range: Not explicitly statedQuote based
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
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Sendoso review, pricing, features, pros & cons

Are you tired of cold calls and cluttered inboxes failing to connect? 😠 Sendoso offers a modern solution. This proven sending platform provides the ease of gifting combined with enterprise security.

It helps you open the door to new conversations and grow your pipeline effectively.

What is Sendoso?

Sendoso is a comprehensive sending platform that transforms how businesses connect with prospects and customers. It takes the guesswork out of corporate gifting. You get the ease of sending memorable gifts, all wrapped up in a secure, professional system. ✨

Whether you need the perfect eGift card—like Starbucks or Amazon—or a physical item like personalized cookies or champagne, Sendoso handles the logistics. This platform is designed for enterprise use, offering secure, streamlined user management and unlimited sending capabilities.

Sendoso Key Features

✨ SmartSend: AI-Powered Personalization

Sendoso makes personalized gifting powerful and easy using Artificial Intelligence (AI). This feature, called SmartSend, allows you to combine human connection with scaled automation. It guarantees your gifts are meaningful, helping you cut through the noise of cluttered inboxes.

You simply input a prospect's email address or known interests into the platform. SmartSend instantly analyzes the information and generates personalized gifting recommendations that are relevant to that person. This capability transforms how you generate gift ideas, saving crucial time for your sales team while ensuring every outreach feels authentic.

✨ Comprehensive Gifting Marketplace and Logistics

You gain access to the largest set of sending options available, eliminating the guesswork from corporate gifting. Whether you need a quick eGift or a physical item, Sendoso handles the entire process, making outreach simple and streamlined.

Choose from over 100+ popular eGift options, including major retailers like Amazon and Apple, as well as choices for coffee, lunch, and charitable donations. For physical sends, you can select items like personalized cookies or champagne bottles, often including a handwritten note. Sendoso also offers a custom brand shop to ensure consistency across all your branded outreach.

The system takes care of the complex logistics behind the scenes. It features Sendoso-owned fulfillment centers to ensure reliable shipping and processes. The platform automatically tracks delivery status and monitors redemption rates, giving you full visibility into your outreach success.

✨ Seamless Automation and Workflow Integration

Sendoso is designed to fit right into your existing business workflow. It features deep, seamless integration with the platforms your sales and marketing teams rely on daily. This allows you to deploy targeted outreach without ever leaving your primary workspace.

The system integrates with essential tools like Salesforce, HubSpot, and Marketo, in addition to over 40 other popular platforms. This powerful connectivity lets you utilize robust automations and playbooks. You can set up smart triggers to automatically send gifts at key moments, supercharging your pipeline efforts and maximizing labor efficiency.

✨ Enterprise Control and Security

The platform is equipped with enterprise-level security and streamlined user management, ensuring peace of mind for large organizations. Sendoso protects your important data and provides the necessary controls to manage a widespread sending program.

Key security measures are available on all plans, including brute force protection and breached password detection. The platform also offers Single Sign-On (SSO) capabilities, depending on your plan, for secure and easy access for all your authorized users. You maintain visibility with tools that track delivery and redemption across all campaigns in real-time.

✨ Specific Use Cases Driving Engagement

Sendoso transforms outreach across the entire customer lifecycle, helping you achieve measurable business outcomes. The data proves that thoughtful gifting delivers a significant return on investment (ROI) in various scenarios.

Use gifting to grow your sales pipeline by motivating prospects to book meetings, often resulting in a 15% shorter average sales cycle. It's also an indispensable tool for Account-Based Marketing (ABM), ensuring personalized attention for targeted accounts. The platform allows you to use sending creatively to boost engagement for specific events, helping increase attendance at trade shows, webinars, and other live events. Finally, you can use gifts to improve post-sale customer experiences, such as optimizing onboarding and rewarding loyalty to encourage renewals.

Use Cases

🚀 Boosting Prospect Meetings and Pipeline Growth

Salespeople often struggle to cut through the digital noise. Instead of endless cold calls, use thoughtful sending to grab a prospect’s attention and secure a meeting. You can integrate Sendoso directly into your existing CRM, like Salesforce or HubSpot. This allows you to trigger personalized gifts automatically based on specific sales cycle stages.

Set up playbooks that motivate prospects to book a discovery call. For instance, you could promise a high-value eGift card just for attending the meeting. This strategy opens the door to new conversations and drastically shortens the sales cycle. The platform handles the logistics, so your sales team stays focused on closing the deal.

🎯 Executing High-Impact ABM Campaigns

Account-Based Marketing (ABM) requires highly tailored outreach. Sendoso helps you attract specific targeted accounts by using customized gifts that reinforce your value. You can utilize the SmartSend feature to instantly get personalized recommendations. Just input the prospect's email or interests, and the AI suggests a relevant gift.

Personalized outreach drives engagement and campaign success, unlike generic mass emails. Use physical items, like personalized cookies or champagne, to make a memorable impression on decision-makers. Data proves that this kind of approach delivers strong, trackable ROI.

🎫 Driving Attendance for Events and Webinars

Need to maximize attendance at your upcoming trade show or virtual webinar? Sending a small gift beforehand creates goodwill and motivates recipients to show up. You can send an eGift card for coffee or lunch to everyone who registers.

This creates a positive, memorable brand experience from the start. Post-event, send personalized follow-ups to thank attendees or encourage conversion. The platform streamlines event fulfillment, managing distribution for both live and virtual gatherings.

🤝 Streamlining Customer Success and Loyalty

Customer loyalty is crucial for encouraging renewals and sustained growth. Your Customer Success team can improve the overall onboarding experience by sending a timely welcome gift. When contract renewal dates approach, a personalized gift reminds the customer of your commitment to the partnership.

Use gifting to quickly diffuse tough situations or address complaints. An unexpected gesture of personalized outreach can strengthen the relationship during challenging times. This strategy helps turn satisfied customers into loyal advocates.

⚙️ Automating Gifts in Your Workflow

Many marketing and sales activities thrive on automation, but manual gifting is time-consuming. Because Sendoso integrates with over 40 platforms, including Marketo and Salesforce, you can automate sending directly within your workflow.

Setting up automated playbooks drastically cuts down on administrative labor. This process provides up to a 90% reduction in labor costs often associated with manual outreach. You can focus on strategic planning while the platform handles the consistent, timely execution of your sending strategy.

Pricing Overview for Sendoso

Pricing range
Not explicitly stated
Pricing types
Quote based

Sendoso offers three core plans—Essential, Plus, and Pro—designed to fit different company sizes and goals. Pricing is flexible and customized for your needs, so you need to contact their sales team to get an exact quote based on your company size and desired features.

Plans & Pricing

Essential

Contact for pricing
Aimed at small businesses; fulfillment and marketplace are domestic only.
  • Unlimited 1:1 and Bulk Sending
  • eGifts & On Demand Marketplace (Domestic)
  • Sendoso-Owned Fulfillment Center (Domestic)
  • Custom Brand Shop
  • SmartSuite
  • Meeting Scheduler
  • Event Fulfillment
  • Campaign Services
  • + 2 more features
Book Demo

Plus

Contact for pricing
Aimed at empowering multiple teams; fulfillment center is domestic only.
  • Unlimited 1:1 and Bulk Sending
  • eGifts & On Demand Marketplace (Domestic & International)
  • Sendoso-Owned Fulfillment Center (Domestic)
  • Custom Brand Shop
  • SmartSend
  • Meeting Scheduler
  • Event Fulfillment
  • Campaign Services
  • + 2 more features
Book Demo

Pro

Contact for pricing
Aimed at global organizations.
  • Unlimited 1:1 and Bulk Sending
  • eGifts & On Demand Marketplace (Domestic & International)
  • Sendoso-Owned Fulfillment Center (Domestic & International)
  • Custom Brand Shop
  • SmartSend
  • Meeting Scheduler
  • Event Fulfillment
  • Campaign Services
  • + 2 more features
Book Demo

Sendoso costs are Not explicitly stated per period with 3 plans: Essential, Plus, and Pro, all requiring you to contact sales for a personalized quote.

Since pricing is flexible and based on factors like company size and global presence, let's explore the key differences between these powerful sending solutions.

Essential

Price: Not explicitly stated Websites Supported: Not explicitly stated Best For: Small businesses looking to create a sending strategy to make a big impact. Refund Policy: Not explicitly stated Other Features:

  • Unlimited 1:1 and Bulk Sending
  • eGifts & On Demand Marketplace (Domestic)
  • Sendoso-Owned Fulfillment Center (Domestic)
  • Integrations for Salesforce & Hubspot
  • Custom Brand Shop, SmartSuite, Meeting Scheduler, and Event Fulfillment

This plan is ideal if you are a smaller organization focusing on domestic sending and need key integrations like Salesforce and HubSpot right away. It includes all the basics required for an effective, impactful sending strategy.

Plus

Price: Not explicitly stated Websites Supported: Not explicitly stated Best For: Multiple teams needing empowerment with sophisticated features and services. Refund Policy: Not explicitly stated Other Features:

  • Unlimited 1:1 and Bulk Sending
  • eGifts & On Demand Marketplace (Domestic & International)
  • Sendoso-Owned Fulfillment Center (Domestic)
  • Single Sign-On (SSO)
  • SmartSend, Meeting Scheduler, Event Fulfillment, and Campaign Services

Choose the Plus plan if your organization is growing and needs to support multiple teams with both sophisticated features and international gifting capabilities. You benefit from international eGifts while still leveraging domestic fulfillment centers.

Pro

Price: Not explicitly stated Websites Supported: Not explicitly stated Best For: Organizations expanding their global reach with premium fulfillment and comprehensive solutions. Refund Policy: Not explicitly stated Other Features:

  • Unlimited 1:1 and Bulk Sending
  • eGifts & On Demand Marketplace (Domestic & International)
  • Sendoso-Owned Fulfillment Center (Domestic & International)
  • Single Sign-On (SSO)
  • Custom Brand Shop, SmartSend, Meeting Scheduler, Event Fulfillment, and Campaign Services

The Pro plan is clearly best for global organizations. If you require premium fulfillment and comprehensive solutions across both domestic and international operations, this tier gives you the full scope of Sendoso’s services.

Sendoso does not explicitly offer a free plan or a free trial. If you are uncertain about which plan meets your needs, the best next step is booking a demo or chatting with the sales team. They can help you find the perfect corporate gifting plan and review security features available on all plans, such as brute force protection and breached password detection. 🎁

User Reviews

Based on the comprehensive feature set described for Sendoso, the platform is designed as a robust, enterprise-grade sending solution. The core value proposition centers on delivering tangible business results, including claims of a 200% return on campaign investment and a 15% shorter average sales cycle.

The platform promotes deep integration capabilities, supporting connectivity with over 40 systems like Salesforce and HubSpot, suggesting seamless workflow adoption. Global capabilities, including international eGifts and fulfillment centers (in the Pro plan), are available for expanding organizations.

However, since specific user feedback snippets from Trustpilot and Capterra were not provided in the input, we cannot synthesize current public sentiment regarding customer support responsiveness, ease of onboarding, or real-world reliability and accuracy. We recommend verifying user satisfaction alongside feature evaluation, especially given the required 'Contact for Quote' pricing model.

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Why use Sendoso?

If your goal is to cut through the digital noise and deliver tangible results, Sendoso provides a clear, data-backed approach. Imagine stopping cold calls and focusing instead on trackable return on investment (ROI). Data proves that thoughtful gifting delivers real business outcomes. 💡

Here are compelling reasons to choose the Sendoso platform:

  • Achieve remarkable financial results. Customers report seeing a 200% return on campaign investment. You can also expect a 15% shorter average sales cycle.
  • Maximize labor efficiency. Automating gifting processes can provide up to a 90% reduction in labor costs often associated with manual outreach.
  • Connect directly within your workflow. Sendoso seamlessly integrates with major platforms like Salesforce, Hubspot, Marketo, and over 40 others. You can set up robust automations and playbooks easily.
  • Use AI for smart personalization. The SmartSend feature offers personalized gifting recommendations instantly. You just need to type in a prospect's interests or email address to get started.
  • Boost targeted engagement. Use gifting to increase attendance at events, improve customer onboarding experiences, and drive success in Account-Based Marketing (ABM) campaigns.

Ready to transform your workflow with Sendoso?

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Frequently Asked Questions

How is the platform cost structured? Is it based on per-user seats or usage volume?

Pricing is flexible and customized depending on your goals, company size, and global needs. While costs vary, the platform includes unlimited 1:1 and bulk sending across all plan tiers. You must contact sales for a tailored quote.

Does Sendoso offer a free plan or a complimentary free trial for testing?

The official site does not explicitly offer a free plan or a free trial period. To get hands-on experience, you must book a demo or speak directly with the sales team to see the platform in action.

Which plans allow for international sending of physical gifts and products?

International physical fulfillment is only available on the Pro plan. This tier is required to access Sendoso-owned fulfillment centers located outside the domestic market.

If our business is domestic-only, which plan is recommended for us?

The Essential plan is designed specifically for small businesses focused on the domestic market. It includes domestic eGifts, on-demand marketplace access, and domestic fulfillment.

Beyond Salesforce and HubSpot, what other integrations are supported?

Sendoso connects with over 40 popular platforms to integrate sending into your workflow. Key supported systems include Marketo, Outreach, Salesloft, and Eloqua.

What core security features are included across all three pricing plans?

All plans provide robust security measures. These features include suspicious IP throttling, protection against brute force attacks, and proactive detection of breached passwords.

Is Single Sign-On (SSO) available for secure team access?

Yes, Single Sign-On (SSO) capabilities are included starting with the Plus plan. This enterprise feature is also available in the top-tier Pro plan.

What is the SmartSend feature and which plans include it?

SmartSend uses Artificial Intelligence (AI) to provide personalized gifting recommendations instantly. This intelligence feature is included in the Plus and Pro plans.

If we want to cancel our subscription, is there a standard cancellation policy?

Not explicitly stated on the official site. Since pricing and contracts are personalized via sales, you should confirm the terms for contract length and cancellation directly with your representative.

What are the rules regarding the use of international eGifts?

International eGifts and on-demand marketplaces are available starting with the Plus plan. The entry-level Essential plan only supports domestic eGifts.

How much labor efficiency can we expect from automating our outreach with Sendoso?

The platform claims that automating your gifting processes can reduce the associated labor costs by up to 90%. This allows teams to focus more on strategy than manual outreach.

Does the company comply with GDPR and other data standards?

Yes, Sendoso confirms that it is compliant with both SOC 2 Type II and GDPR standards, providing assurance for data protection and privacy.

How many eGift card options are available to send through the marketplace?

Sendoso offers a wide marketplace with over 100 eGift card choices. You can access recognized brands such as Amazon, Apple, Starbucks, and DoorDash.

How long does the implementation and onboarding process take?

Not explicitly stated on the official site. For timelines and planning, we recommend you outline your complexity and migration needs when speaking with the gifting professional team.

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