Do I need to provide credit card information to start the 14-day free trial?
Yes, you must enter your card details when starting the free trial. This ensures your card is valid for automatic billing after the 14-day free period expires.
What happens if I need to cancel my subscription after the free trial?
You can cancel your subscription at any time, absolutely hassle-free. If you decide Sellvia isn't right for your business, simply cancel without penalty.
Does Sellvia offer a money-back guarantee on the monthly fee?
Not explicitly stated on the official site. The system allows you to cancel anytime, but there is no mention of prorated refunds for the monthly $39 subscription fee.
Which payment gateways are set up on the turnkey store?
Your platform comes ready with Sellvia Payments automatically installed and activated. This system processes customer payments via major credit cards, PayPal, Apple Pay, Google Pay, and Klarna.
How quickly will my custom dropshipping store be ready after I sign up?
Your free online store is available immediately after you complete a short survey. You'll receive all access details in your inbox right away.
Is the $39 monthly fee per user or based on the volume of my sales?
The $39 fee is for the platform subscription and includes unlimited hosting for your store. It is not listed as being based on the number of users or sales volume.
What kind of technical support is available if I run into issues?
You receive first-class 24/7 technical support for any issues you may encounter. You also get a dedicated personal manager to help guide your initial business launch and growth.
Does the Sellvia subscription include secure web hosting?
Yes, the subscription includes secure and unlimited ecommerce hosting. Your provided store also comes complete with a domain name and an SSL certificate for security.
Is there a limit on how many products I can list on my store?
No specific product quota is mentioned. You gain access to the chosen collections and can add as many of their trendiest items as you like.
Can I use a domain name that I have already purchased?
Yes, you have the option to use an existing domain name that you currently own. Alternatively, you can purchase a new domain name within the Sellvia platform.
What is the extent of the dedicated personal manager's assistance?
The personal manager is dedicated to guiding you through every step of your store's initial launch. They also help with the ongoing growth strategy of your new business.
Does the platform offer integrations with external ecommerce platforms like Shopify or WooCommerce?
Not explicitly stated on the official site. Sellvia focuses on providing you with a fully ready, standalone ecommerce website and platform.
What exactly is included in the complimentary Amazon business package?
You receive a special import file containing superb product listings for your best-selling items, ready for Amazon Seller Central. You also get a beginner's guide for starting your Amazon business.
Are there language support options for building the store interface in languages other than English?
Not explicitly stated on the official site. However, the products can be shipped worldwide, and you can live anywhere with an internet connection.