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Seller Investigators

Seller Investigators

Amazon Reimbursements Made Simple.

#1 dans Amazon reimbursement
2 min read · Updated 11/17/2025
Seller Investigators homepage screenshot

At a glance

Quick overview for Seller Investigators: rating, pricing summary, key features, and highlights.

Ciroapp review

4.7
Expert FBA Recovery Minimizes Seller Risk.

We found Seller Investigators offers a compelling, performance-driven solution for maximizing FBA reimbursement recovery using their proprietary technology. Their 25% contingency model ensures sellers face zero upfront risk, and external reports confirm they locate significant funds often missed by competitors. Overall, this service is highly effective for maximizing profit recovery with minimal seller effort, though we note that multi-region account setups currently present minor complexity during implementation.

Pros

  • Pro:Contingency pricing (25% only on recovered funds) eliminates upfront financial risk.
  • Pro:Consistently achieves high recovery results, often finding funds sellers missed.
  • Pro:Dashboard is simple, easy to use, and offers full transparency.
  • Pro:Dedicated Case Managers handle the entire claim process and appeals.

Cons

  • Con:Onboarding can be slow or messy for some new users, requiring patience.
  • Con:Multi-region accounts (US/EU/UK) currently require separate logins and setups.
  • Con:Automation limitations exist for certain claims (e.g., Weight/Dims) in international markets.
  • Con:Some reports of slow email response times during the setup phase.
Free trial
Yes
Range: 0 + 25% commissionFree trial, Usage-based pricing
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
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Seller Investigators review, pricing, features, pros & cons

Losing money on FBA errors is a major headache for sellers. Chasing inventory discrepancies and unfair returns eats up valuable time you don't have. ✨ Seller Investigators solves this hassle by taking over the entire recovery process.

They find and recover funds you are owed, significantly increasing your profitability while giving you back control of your time.

What is Seller Investigators?

Seller Investigators is your dedicated partner in FBA profitability, specializing in reimbursement recovery. This expert service focuses on ensuring Amazon pays you back for shipping errors, lost inventory, and unexpected discrepancies. They cover a wide range of complex cases, including damaged items, inbound shipment losses, and improper customer returns.

Their trusted recovery team investigates, files, and manages claims efficiently and immediately. 💡 Using their proprietary technology, they work hard to find every last dollar that other providers often miss.

Seller Investigators Key Features

💡 Fast, Risk-Free Start with a Complimentary Audit

Starting your reimbursement recovery process is easy and carries zero risk. We launch your journey with a complimentary, no-obligation audit of your eligibility. This fast analysis clearly shows you how much money Amazon currently owes you.

Most sellers receive their detailed audit results within 48 hours or less. This feature removes the guesswork, allowing you to see your recovery potential before you commit to anything. It’s the simplest way to find out what you stand to make in Amazon refunds.

✨ Comprehensive Coverage for All FBA Errors

We work hard to cover the full spectrum of complex FBA reimbursement cases. This wide coverage ensures that you maximize your recovery from common and unexpected issues alike. We handle financial discrepancies tied to shipping and inventory errors that eat into your profitability.

Our service specifically addresses items lost in transit, items lost in the warehouse, and goods that Amazon incorrectly disposed of. We also relentlessly pursue reimbursements for improper customer returns, such as orders refunded but not returned within the required 60 days.

✨ Proprietary Technology Finds Hidden Funds

Seller Investigators is powered by a sophisticated tool called the Proprietary Refund Search Engine. This advanced system is designed specifically to track and monitor every single claim filed on your behalf. It helps locate even hard-to-find reimbursements that other providers often miss.

This superior search capability means we find more money for 99% of our new customers. By using this expert technology, we work efficiently and immediately to process your FBA reimbursement cases.

✨ Maximum Transparency and Traceable Refunds

You get a clear and uncluttered view of the entire recovery process through our transparent dashboard. This provides maximum clarity and confidence as we work with Amazon on your behalf. Every step is monitored so you know exactly which cases are active and what status they hold.

We provide itemized case logs, and all refunds generated are 100% traceable. We also ensure that all our recovery activities and documentation remain compliant with the Amazon TOS.

🤝 Expert Case Management Handles Everything for You

You don't have to manage confusing claims or complicated appeals anymore. You are assigned a dedicated case manager, who is recognized as an expert in FBA reimbursements. They execute every aspect of the refund process, from filing cases to resolving complex issues with Amazon.

This personalized, expert support ensures claims are handled quickly, returning your recovered money faster. Furthermore, our support extends across major international markets, including the US, UK, EU, and APAC regions.

✨ Cost-Free Tools Included to Simplify Operations

Beyond the core reimbursement service, every seller gains access to useful cost-free tools. These bonus features help streamline key aspects of your Amazon operations. For instance, you receive automated alerts for important weight and dimension changes.

We also offer features that make invoice reporting simpler and less painful. This comprehensive support ensures you have the data and tools necessary to manage common inventory complexities alongside receiving superior recovery service.

Use Cases

🔄 Recovering Funds from Customer Return Abuse

It's frustrating when customers exploit the return process, costing you profits. Our team handles instances where orders are refunded but the items are never returned within 60 days. We also quickly address cases where customers return the wrong or damaged items.

We investigate these tricky situations and file all claims on your behalf. This ensures you recover the full product cost from Amazon and stops bad returns from sinking your profit margins.

📦 Handling Inbound Shipment Discrepancies

Sending inventory to Amazon can often result in losses, either from carrier damage or receiving discrepancies at the fulfillment center. Instead of tracking paper trails yourself, simply link your account. We swiftly identify items that were damaged in transit or reported as missing after delivery.

We compile the evidence needed to file claims, managing the entire process until the funds are deposited. This eliminates hours of manual work related to logistics and receiving errors.

🔎 Uncovering Every Dollar with Proprietary Technology

Many sellers miss out on smaller or older reimbursement cases that standard recovery methods overlook. We use a Proprietary Refund Search Engine designed to dig much deeper into your history. This engine finds money others typically miss, leading to higher recovery rates for 99% of our new customers.

This technology also feeds directly into your transparent dashboard. You get itemized case logs and 100% traceable refunds, giving you maximum clarity and confidence in the recovery amount.

✅ Free Audit: See How Much You Are Owed Risk-Free

If you suspect Amazon owes you money, the first step is completely risk-free. Sign up for a complimentary, no-obligation audit. We will review your inventory and shipment history to determine available refunds.

Most audits are performed within 48 hours. This report clearly shows you the exact amount Amazon owes before you commit to using our recovery service.

💸 Maximum Recovery for Damaged or Lost Warehouse Items

Inventory lost or damaged while sitting in the FBA warehouse is a constant drain on resources. This also covers items Amazon disposes of improperly. We track these internal losses immediately.

Our case managers file the necessary claims when items are lost or when you receive an unfair reimbursement valuation. They also handle appeals if the initial claim is denied, ensuring you get the maximum value back. You recover cash that would otherwise be permanently lost.

⏱️ Delegating Complex Claim Management and Appeals

Dealing with Amazon Seller Support for claims is complex and time-consuming. We provide a dedicated personal case manager who is an authority in FBA reimbursements. They assume responsibility for the entire refund process.

This includes submitting the initial claims and managing complicated appeals. By delegating this task flow, you eliminate hours of administrative work and focus entirely on growing your business.

⚙️ Monitoring Fulfillment Fees with Free Tools

Sellers are often overcharged when Amazon uses incorrect product weights or dimensions. This leads to higher-than-expected fulfillment fees over time. We include cost-free automated alerts that track weight and dimension changes.

This powerful feature helps you quickly fix measurement errors. You also get tools that make invoice reporting much easier and pain-free, ensuring your fees stay accurate moving forward.

Pricing Overview for Seller Investigators

Pricing range
0 + 25% commission
Pricing types
Free trial, Usage-based pricing

Seller Investigators operates on a simple, risk-free contingency model, meaning there are no upfront costs, setup fees, or monthly subscription charges. You only pay a 25% commission fee after they successfully recover money owed to you by Amazon.

Plans & Pricing

Contingency Service Model

Contact for pricing
Not explicitly stated (Covers US, UK, EU, APAC accounts)
  • 25% commission only on recovered funds
  • Free, no-obligation audit (48-hour estimate)
  • No Fee Until You Get Paid guarantee
  • Direct Refund Deposit to FBA accounts
  • Transparent Dashboard monitors claims
  • Dedicated Case Managers
Start Your Free Audit

Seller Investigators uses a contingency pricing model, charging a 25% commission only on recovered funds with zero upfront subscription costs.

This straightforward model means you only pay when you see results. Now, let's explore this clear performance-based pricing structure.

Contingency Service Model

Price: 25% Commission on Recovered Funds ("No Fee Until You Get Paid") Websites Supported: Not explicitly stated, though international support is available (US, UK, EU, APAC). Best For: Amazon FBA sellers seeking comprehensive, zero-risk recovery for inventory losses, damaged goods, or shipping discrepancies. Refund Policy: Not Applicable (Payment only occurs after successful recovery deposit) Other Features:

  • 48-Hour Free, No-Obligation Audit
  • Direct Refund Deposit to your FBA accounts
  • Proprietary Refund Search Engine tracks all claims
  • Dedicated Case Managers handle filing and appeals
  • Access to helpful cost-free tools like Automatic Alerts

This model is perfect for busy sellers who want expert reimbursement help without any inherent financial risk. Since payment is strictly contingent on actual recovery, you are only paying for verified value received. It’s a transparent, straightforward approach to maximizing your FBA profitability. You can trust the process because their success directly ties into your success.

Seller Investigators makes the commitment easy by offering a free, no-obligation audit that clearly shows you the money you stand to recover. Remember, because they operate solely on a contingency basis, you won't ever pay the 25% commission until the recovered money is safely back in your Amazon FBA account. This performance-based approach provides maximum clarity and confidence, allowing you to focus on running your business. 🎉

User Reviews

Seller Investigators maintains an excellent reputation on Trustpilot, holding a 4.8-star rating across over 100 reviews. Users widely praise the service for its strong recovery performance, often locating thousands of dollars in lost inventory and incorrect FBA fees that sellers didn't realize they were owed.

The risk-free, 25% contingency pricing model is highly favored, ensuring high value as payment is only made after successful deposit. Customer support is generally viewed as friendly and helpful, offering great communication and saving users significant administrative time.

However, the feedback suggests that the onboarding process can sometimes be messy or slow, particularly for sellers managing businesses across multiple regions (US and UK/EU). These global setups currently require separate accounts and lack full automation for certain claims (like weight/dimension discrepancies) in the international markets.

Despite these initial setup hurdles, users consistently report that the superior recovery results and ease of ongoing use make the service highly effective. 🎉

What users say elsewhere

P. R.
· Trustpilot
5.0 / 5

Seller Investigators helped me recover thousands of dollars in lost inventory and incorrect FBA fees. Their staff is friendly and helpful. Their hard work saves me a significant amount of time.

S. J.
· Trustpilot
5.0 / 5

They immediately got us significant refunds for products we didn't even know were lost or damaged! We now feel much more confident sending products into FBA. A great benefit to our business.

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Why use Seller Investigators?

The primary goal of Seller Investigators is to maximize your recovery while requiring minimal effort from you. Choosing this team means adopting a results-driven, risk-free strategy. You only pay a small 25% commission fee, and that payment only happens after your money has been successfully deposited back into your Amazon account. This commitment strongly aligns their success with yours.

Here is why sellers choose them to handle critical FBA recovery:

✅ Start Risk-Free: Begin your journey with a free, no-obligation audit. Most audits are performed within 48 hours, showing you exactly how much money Amazon owes you.

✅ Expert Case Management: Their advisors are recognized as authorities in FBA reimbursements. Your personal case manager expertly handles the entire process, including filing claims and managing complicated appeals.

✅ Maximum Transparency: The transparent dashboard gives you a clear, uncluttered view of recovery activities. You get itemized case logs and 100% traceable refunds.

✅ Superior Recovery Results: Their Proprietary Refund Search Engine is designed to identify even hard-to-find reimbursements. They claim they find more money than rival services for 99% of new customers.

✅ Included Free Tools: Receive bonus cost-free tools, such as automated alerts for weight/dimension changes and features that make invoice reporting painless. This ensures comprehensive support.

Ready to transform your workflow with Seller Investigators?

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Frequently Asked Questions

How exactly does the 25% commission fee get billed?

The payment process is completely performance-based. You only pay the 25% commission after the recovered funds have been successfully deposited directly into your Amazon FBA account. If they don't find money for you, you owe nothing at all.

What is included in the free, no-obligation audit?

The audit is a comprehensive review of your Amazon history to locate all potential eligible reimbursements. This initial analysis is free of charge and usually delivers preliminary results within 48 hours. It shows upfront what money Amazon likely owes you.

Which Amazon marketplaces and regions does the service cover?

Seller Investigators provides international support across several major regions. They currently handle FBA accounts in the US, the UK, the EU, and APAC marketplaces.

Is this a subscription service, or is the payment model usage-based?

This is strictly a per-usage contingency model, not a subscription. There are no monthly fees, setup costs, or required minimum payment. You pay the 25% commission only on the funds successfully recovered.

Is there a long-term contract requirement, or can I stop the service anytime?

Not explicitly stated on the official site. Since there are zero upfront costs or monthly subscriptions, the financial risk is eliminated. We suggest reviewing the service agreement for specific termination clauses.

How do I connect Seller Investigators to my Amazon account?

You begin by signing up for the free audit and then linking your Amazon accounts. This allows their proprietary system to securely review your product data, orders, and shipments.

How does the platform ensure my data security and Amazon TOS compliance?

The system is designed to be fully compliant with Amazon's Terms of Service. They ensure maximum transparency by providing 100% traceable refunds and clear, hyperlinked case logs in your dashboard.

I sell across multiple regions like the US and UK. Is account management integrated?

You can absolutely use their service for multiple global accounts. However, be aware that external reviews suggest managers may need separate logins or setups for different regions during the initial onboarding phase.

Are there quotas or limits on the amount of recovery money they pursue for me?

Not explicitly stated on the official site. The goal of the 25% contingency model is to achieve superior recovery results, meaning they are motivated to find every dollar possible.

What happens if a recovered claim is delayed or appealed by Amazon?

Your dedicated Case Manager handles the entire claim process. This includes filing the initial claims, tracking progress, and managing any complicated appeals until the funds are successfully deposited.

Who benefits the most from using Seller Investigators?

The service is perfect for busy FBA sellers who need expert help maximizing profit recovery. If you want a proven, zero-risk method for fixing inventory and shipping discrepancies, this model works well.

Will I receive technical support or customer service assistance?

Yes, you receive ongoing expert support from the team. You are paired with a dedicated Case Manager to handle all aspects of your refund process efficiently.

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