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Navan

Navan review

AI-powered business travel and expense management in one platform.

By Ciroapp Editorial Team · Updated Sep 17, 2026
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At a glance

Quick overview for Navan: rating, pricing summary, key features, and highlights.
Vendor page checked Oct 12, 2026

Ciroapp score

4.0/ 5

Navan pulls travel booking, payments, and expense reporting into one AI-powered platform, and companies with up to 300 employees can run on the free Business plan. Overall, it's a strong, low-cost pick for frequent travelers and finance teams — just budget for the $15-per-user expense fee past five users, and expect a demo to price Enterprise.

Pros

  • Pros:Navan Business is free for companies with up to 300 employees, with unlimited trip bookings and no platform fees since Navan is funded by travel providers' commission fees
  • Pros:AI automatically categorizes expenses, builds reports, and flags out-of-policy transactions, with data connected directly to your ERP for real-time spend visibility
  • Pros:Navan Rewards gives employees value for booking under budget at no cost to the company, and travelers keep their own airline and hotel loyalty points

Cons

  • Cons:Navan Enterprise pricing is not published, so organizations with more than 300 employees must request a demo and wait for a custom quote
  • Cons:No refund policy or trial terms appear on the pricing page, and cancellation terms for Enterprise agreements must be confirmed with the sales team
  • Cons:Navan Expense costs $15 per user per month after the first 5 monthly expensing users, and anyone who submits a transaction counts as an expensing user
Best for
  • Companies with regular business travelers who want booking and expenses in one system
  • Finance and accounting teams that need real-time spend visibility and ERP integration
  • Travel managers enforcing policy with guardrails and duty-of-care visibility
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.

What is Navan?

Booking work trips and chasing receipts shouldn't eat your week. Navan pulls travel booking, payments, and expense reporting into one place, with AI doing the categorizing and 24/7 support when plans change. The site cites a Forrester study finding customers save 16% on business travel.

Navan is a business travel and expense management platform used by more than 10,000 companies, from small businesses to enterprises like Canva and DoorDash. Employees book flights, hotels, and cars from one inventory. Finance teams track spend, automate expense reports, and connect data to their ERP.

Founded in 2015 as TripActions, it also offers corporate cards, events tools, and premium Reed & Mackay service through Navan Pro.

Should you choose Navan?

Quick buyer guidance before you compare plans or click through.

Choose it if

  • Teams that want employees to self-book within policy limits
  • Frequent travelers who want to keep loyalty points and skip expense reports
  • Finance teams that want AI to categorize expenses and flag out-of-policy transactions
  • Organizations that prefer using existing corporate cards through Navan Connect
  • Companies that value a mix of AI chat and human travel agents around the clock

Skip it if

  • The 'free Navan Travel' offer carries an asterisk — confirm exactly what 'no platform fees' covers for your team size before committing
  • Public pricing details are limited, so you'll likely need a demo or quote to learn your real costs
  • Navan Edge is in early access, so its AI assistant features may not be fully available yet
  • ERP integration is central to the expense value — verify Navan connects to your specific systems first
  • Navan cards depend on third-party issuers like Celtic Bank, Stripe, and Adyen, so confirm card availability in your region

Next steps before buying

  1. 1Review the pricing page and ask exactly what the free Navan Travel offer includes for your company size
  2. 2Use Navan's travel savings calculator to estimate potential savings before you commit
  3. 3Confirm Navan integrates with your ERP, accounting tools, and preferred card programs (Visa, Mastercard, or Amex via Navan Connect)
  4. 4Read case studies and reviews from companies similar to yours in size and industry
  5. 5Request a demo or start the free travel setup to test the booking flow with a small pilot group

Ease of use

Navan's site leans heavily on self-service: employees can book, change, or cancel trips themselves by chat or a tap, and customer quotes describe the tool as intuitive and seamless. Mobile apps are available on iOS and Android. Admin setup steps aren't published, so expect some onboarding work, especially for ERP connections.

Navan Key Features

✨ One place to book every trip

Employees book flights, hotels, cars, and trains from one extensive inventory, with AI surfacing options that fit your policy. Custom spend guardrails keep each booking inside budget, so travelers self-serve without breaking rules. Use it when your team books its own trips.

The result: fewer rogue bookings and less back-and-forth over approvals.

✨ Expense reports that basically write themselves

Navan Expense tracks every swipe through to reconciliation. AI automatically categorizes transactions, builds reports, and processes reimbursements, while finance sees each expense in real time. Out-of-policy spending gets flagged automatically, and key expense data connects to your ERP.

It's built for finance teams that want clean books without chasing receipts.

🕒 24/7 help when plans change

Travel doesn't stick to office hours, and neither does Navan's support. Travelers can fix most things themselves, or hand the problem to an expert.

  • Book, change, or cancel trips yourself via chat or a tap
  • Reach 24/7 AI and human agents when a trip falls apart
  • Upgrade to Navan Pro for premium Reed & Mackay service

✨ Pay with the cards you already have

Navan works with whatever payment setup you run. Use Navan corporate cards with built-in virtual cards, connect existing Visa, Mastercard, or Amex cards through Navan Connect, or reimburse personal-card spending. That flexibility matters when some teams already have card programs they like.

Everything still lands in one expense system.

💰 Savings built into every booking

Navan pushes savings at the moment of booking. Teams get special rates across a massive supplier inventory, custom policies protect the budget, and Navan Rewards pays travelers back for booking below budget — at no cost to your company. A Forrester study cited on the site puts customer savings at 16% on business travel.

Use Cases

✈️ Frequent travelers: book it yourself, skip the reports

Road warriors book, change, or cancel trips in a tap — and skip expense reports entirely. Loyalty points stay yours, and Navan Rewards adds perks for booking under budget.

Expected outcome: Happier travelers and cleaner books.

Tip: Navan Edge (early access) adds an AI assistant for flights, hotels, and restaurants.

📊 Finance teams: real-time spend, less chasing

Finance teams see every expense in real time. AI categorizes and reconciles transactions, flags out-of-policy spending, and pushes data to your ERP — so budgeting gets easier.

Expected outcome: Less manual reconciliation, more control.

Tip: Verify Navan integrates with your specific ERP before rollout.

🛡️ Travel managers: freedom inside guardrails

Travel managers invite employees and guests to book their own trips, with spend guardrails keeping everyone in policy. Duty-of-care tools show where travelers are, and 24/7 agents help when plans change.

Expected outcome: Policy compliance without slowing travelers down.

Tip: Business plans include unlimited policy and approval workflows.

📅 Executive assistants: book for the boss, minus the chaos

Executive assistants book for others without the back-and-forth. The exec's favorite options appear first, itinerary emails and calendar syncing run automatically, and changes happen in a tap with 24/7 support.

Expected outcome: Execs travel smoothly; assistants save hours.

Tip: Assistants earn Navan Rewards toward personal travel too.

Navan pricing

  • 2 plans
  • Free plan available

Vendor page checked on Oct 12, 2026; confirm current prices on Navan's pricing page

Navan pricing page screenshotView pricing page screenshot
PlanBilled monthlyBilled annuallyIncludes
Navan Business
Free
—
For companies up to 300 employees; Expense free for the first 5 monthly expensing users, then $15 per user per month; no limit on trips booked
  • Global travel inventory and exclusive rates
  • Unlimited policy and approval workflows
  • Self-serve changes and 24/7 travel support agents
  • Navan Rewards program
  • Customizable reports
  • +2
Navan Enterprise
See vendor page
See vendor page
Custom pricing provided after a demo; designed for organizations with more than 300 employees
  • Everything in Navan Business, plus the full Navan Travel and Expense suites
  • Unlimited travelers and expensing users
  • Global program coverage
  • Designated Account Executive and dedicated Customer Success Manager
  • Custom implementation and corporate negotiated rates
  • +2

Price history

Tracking prices since Sep 9, 2026. No price change detected yet.

Pricing types: Free plan, Monthly subscription, Per seat pricing

Pricing notes

Navan Travel is free for companies with up to 300 employees — no platform fees. Navan Expense is free for the first 5 monthly expensing users, then costs $15 per user per month, and larger organizations get custom Enterprise pricing through a quote.

Navan costs between $0 and $15 per user per month with two plans: Navan Business at free, and Navan Enterprise at a custom quote.

The model is refreshingly simple. Travel is free, and you only pay when your expense team grows past five people.

Navan Business

Price: Free Best For: Companies with up to 300 employees Other Features:

  • Global travel inventory with exclusive rates
  • Unlimited policy and approval workflows
  • Self-serve changes and 24/7 travel support agents
  • Navan Rewards program and customizable reports
  • Expense features free for the first 5 users, then $15 per user per month

Navan Business suits small and mid-sized companies that want corporate travel without platform fees. You can book flights, hotels, car rentals, and trains, and there's no cap on how many trips you book. If your team is lean, this plan keeps your software bill at zero while you grow. ✈️

Navan Enterprise

Best For: Large-scale organizations Other Features:

  • Everything in Navan Business, plus the full Navan Travel and Expense suites
  • Unlimited travelers and expensing users
  • Global program coverage and corporate negotiated rates
  • Designated Account Executive and dedicated Customer Success Manager
  • Custom implementation and enterprise-grade travel support

Pick Enterprise once your headcount passes 300 or your travel program spans regions. It's built for companies that need negotiated rates, deeper back-office tools, and named support contacts. Pricing isn't published, so you'll request a demo and receive a quote — budget time for that conversation.

Two cost details matter before you commit. Navan Expense stays free for the first 5 monthly expensing users — anyone who submits a transaction counts — then it's $15 per user per month. Travel remains free because Navan earns money from travel providers' commission fees. No refund policy or trial terms appear on the pricing page, so confirm cancellation terms with the sales team before signing an Enterprise agreement. There's also a current promo: $500 toward personal travel when your company joins Navan.

Bottom line: companies under 300 employees can run entirely on the free Navan Business plan, while larger organizations pay a custom Enterprise rate for unlimited users and white-glove support.

How to pay less for Navan

  • Start on the free plan and upgrade only when you hit its limits.
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Why use Navan?

Most tools fix half the travel problem. Navan covers the whole trip — booking, payment, and reconciliation — and it's built to keep travelers and finance teams equally happy. Here's what stands out:

  • Everything in one place: Employees book flights, hotels, and ground transport in one inventory, while AI automatically categorizes and reconciles every expense.
  • Savings with receipts: Navan cites a Forrester study showing 16% savings on business travel, and a Zoom customer estimated roughly 15% savings from inventory, rewards, and compliance.
  • Rewards that cost you nothing: Navan Rewards gives employees value for booking under budget — at no cost to your company.
  • Support that doesn't sleep: 24/7 AI and human agents handle changes and cancellations, and Navan Pro adds premium Reed & Mackay service for high-touch needs.
  • Pay your way: Use Navan corporate cards, connect existing Visa, Mastercard, or Amex cards through Navan Connect, or reimburse personal-card spending.
  • Proven satisfaction: A 4.7/5 rating from 9K+ reviews, 96% CSAT, and G2 leader badges for travel and expense management.
Try it nowView pricing

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Engine is the all-in-one business travel platform people actually enjoy using, saving teams time, money, and stress. Engine allows users to book and manage hotels, flights, cars in one place, with flexible policies, loyalty rewards, and no contracts. The best part? It sells itself. Join our affiliate program and earn recurring payouts just by sharing a smarter, simpler way to book business travel.

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Navan FAQ

Does Navan have a free plan?

Yes. Navan has a free plan (Navan Business).

Has Navan's price changed recently?

No. We have not detected a price change since we started tracking on Sep 9, 2026.

Which tools does Navan integrate with?

Navan Business includes 30+ HRIS integrations, and expense features connect with most ERPs. Navan Connect works with your existing Visa, Mastercard, or American Express corporate cards. Verify your specific ERP before committing.

How does Navan protect my company's data?

Navan says it uses advanced security measures and follows strict data protection laws. You can review its full privacy policy and security protocol on navan.com before signing up.

Can I cancel or get a refund?

The site publishes no refund or trial terms. Confirm cancellation terms with the sales team before signing an Enterprise agreement; Navan Business is free, so there's no fee to walk away from travel.

Where is Navan available, and which cards work?

Navan serves six regions through dedicated sites: the US, UK, France, Germany, Netherlands, and Spain. Enterprise adds global program coverage. Cards come from regional issuers like Celtic Bank, Stripe, and Adyen — confirm availability for your region.

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