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Miro

Miro

Innovation, redefined

#1 dans Visual Collaboration
2 min read · Updated 10/6/2025
Miro homepage screenshot

At a glance

Quick overview for Miro: rating, pricing summary, key features, and highlights.

Ciroapp review

2.8
Innovative platform with high billing risk.

Miro provides an exceptional, AI-powered collaboration space with deep feature sets ideal for scaling teams and complex visualization needs. We are concerned about the reported lack of transparency in the subscription structure, as many consumers report unexpected charges and great difficulty managing seats or obtaining refunds. Overall, Miro is technically impressive but requires vigilance regarding billing settings due to practices described by users.

Pros

  • Pro:AI features significantly accelerate monotonous tasks like summarization and diagramming.
  • Pro:The limitless canvas supports complex visualization and deep, asynchronous collaboration.
  • Pro:Extensive integrations (160+) simplify workflows with tools like Jira and Slack.
  • Pro:Robust Enterprise options provide necessary security controls (SSO, domain management).

Cons

  • Con:Consumers report confusing, non-transparent auto-renewal and subscription cancellation practices.
  • Con:High risk of unexpected charges when collaborators or guests access boards and trigger license purchases.
  • Con:Critical features (exporting, privacy, version history) are often limited only to paid tiers.
  • Con:Reported slow customer support response times for billing disputes.
Free trial
Yes
Range: $8–$16/monthFree plan, Free trial, Monthly subscription, Yearly subscription, Per seat pricing
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
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Miro review, pricing, features, pros & cons

Are you tired of great ideas getting lost between scattered notes and endless meetings? Transitioning from the first "What if?" moment to final execution often requires intense focus and speed.

Miro is the Innovation Workspace built to help your team build the right thing faster and get from the first idea to the final outcome. 🚀

What is Miro?

Miro is the Innovation Workspace, an AI-powered collaboration platform designed to bring all your teams together. It offers an intelligent, limitless canvas where big ideas truly have room to grow.

It’s where teams, including Product, Engineering, and Marketing, gather to build together. Miro has been trusted by more than 100 million users across 250,000 companies to quickly accelerate work. 💡

Miro Key Features

💡 Accelerate Work with Miro AI Superpowers

Miro AI helps your team accelerate work and master repetitive tasks faster. This intelligent acceleration unleashes crucial AI superpowers across your entire canvas. You can get through boring tasks, like managing comments or updates, by using automated summaries.

Raw brainstorms can be transformed into clear project briefs or polished diagrams in mere seconds. You can even design custom AI shortcuts to make repetitive tasks into simple one-click operations. This automation saves time, allowing your team to focus on the truly important, creative work.

✨ The Intelligent, Limitless Canvas

The Innovation Workspace provides an intelligent, limitless canvas where big ideas have the room they need to grow. This space allows your team to create and build together, starting from the first “What if?” moment right up to the final outcome.

You can easily add anything and plan everything inside one unified space. This functionality connects everyone's contributions, helping to transform unstructured projects into well-coordinated initiatives. It ensures your projects unfold with clarity, resulting in smoother execution and fewer last-minute surprises.

✨ Engaging and Fun Team Collaboration

Miro is designed to make collaboration engaging, easy, and even fun for every participant. The platform includes playful features that help level up the energy during meetings and workshops. Watching your team shift from passive observers to enthusiastic contributors makes sure the best ideas are developed together.

Spark excitement and participation using dynamic tools like quick-fire polls and dot voting. You can also use dynamic sliders and surprise spinners to help get everyone in the game right away. This approach ensures maximum team excitement.

✨ Seamless Communication, Less Meetings

You can streamline communication to meet less and achieve much more inside the visual workspace. Instead of scheduling another meeting, you can instantly record a Talktrack to share brilliant ideas asynchronously. You can share these video walkthroughs anytime and anywhere.

If you do need to chat in real-time, you can launch a live call directly on the canvas. This prevents switching tools or wasting time getting everyone connected. This feature helps teams instantly share their vision without needless friction.

✨ Custom Workflow and Structure

Power through any project by using step-by-step templates that turn disorganized free-for-alls into super slick workflows. You can tweak and shape these templates until they are perfectly custom-fit for your team’s specific needs. The platform offers several types of distraction-free formats to keep your creative flow flowing.

  • Docs and data tables
  • Timelines and slides

You can get to work faster by setting your favorite format as the default view. This preferred view will automatically appear when you open your board, allowing you to focus on what truly matters immediately.

✨ A Powerful Integration Ecosystem

Miro helps you turn solo work into powerful multiplayer action by bringing all your favorite planning tools together. There are over 160 integrations available, which help you connect your necessary tools and close your tabs. This includes productivity tools from Atlassian, Google, and Microsoft.

Integrations support everything from task tracking and communication to project management and data visualization. For custom needs, the Developer portal offers tools, APIs, and documentation. This enables teams to develop their own unique apps on the award-winning Miro platform.

✨ Comprehensive Security and Protection

Your team doesn't mess around when it comes to innovation, so Miro provides the most comprehensive protection for your important work. This focus on security and governance helps safeguard your intellectual property (IP). You can focus on delivering the next great product while knowing your content is safe.

Miro offers the widest range of native, configurable security and governance controls. These safeguards adapt to meet your specific requirements, no matter your organization’s complexity or size.

Use Cases

🎯 Accelerating Product Strategy and Roadmapping

The product team needs to quickly transform vague ideas into actionable plans. They struggle when strategy documents live separately from roadmaps and sprint artifacts. Miro provides a single platform where all essential product work lives, from high-level planning to daily sprints.

By using structured formats like timelines and tables, the team ensures everyone is aligned. They move smoothly from the first 'What if?' conversation to rapid execution, delivering customer value much faster.

🎨 Streamlining the UX/Research Workflow

It’s easy for insights to scatter when working across different design tools. UX teams use the intelligent canvas to gather all research, wireframes, and prototypes in one creative space. This allows them to transform scattered insights into stunning user experiences.

They can run dynamic design workshops, even connecting with stakeholders who are working remotely. Miro helps transform complex data into interactive experiences that are easy for anyone to understand and test.

⚙️ Visualizing Complex Technical Architecture

Engineering teams must clearly visualize complex systems and cloud architecture before launch. They can sketch intricate technical diagrams and power through Agile ceremonies within a single vibrant hub. Miro streamlines the technical journey from concept through to deployment.

If the team is distributed, they record a Talktrack to share a brilliant technical walkthrough asynchronously. This ensures every collaborator understands the blueprint, keeping everyone just a click away from crucial context.

🤝 Coordinating Large, Cross-Functional Projects

Unstructured projects often lead to friction and confusion between departments. Program managers use Miro to transform these projects into well-coordinated initiatives. The canvas connects every team member’s contribution in one space.

They break down organizational walls as goals, strategies, and risk assessments flow seamlessly between collaborators. Using two-way sync with tools like Jira or Azure, managers ensure that execution matches the plan with clarity and fewer surprises.

💡 Synthesizing Brainstorm Results Instantly with AI

Traditional brainstorms often result in hours of manual cleanup and documentation. With Miro AI, you can capture raw input and accelerate the next steps immediately. You’ll breeze through boring administrative tasks, focusing on strategy instead.

Quick Flow:

  1. Run a collaborative brainstorming session using digital sticky notes and polling.
  2. Apply Miro AI to the input, transforming the brainstorm into polished diagrams or crisp project briefs.
  3. Create a custom AI shortcut for this transformation, turning repetitive synthesis into a one-click wonder.

Tip: Use automated summaries for updates and comments to easily stay on top of the discussion without reading every note.

💻 Gaining Clarity and Alignment for IT Teams

IT teams handle highly complex processes and systems that often require stakeholder sign-off. Miro is their workspace for visualizing IT strategy, system maps, and internal processes. This clarity helps keep all stakeholders informed and aligned.

They make collaborative decisions quickly by presenting complex information visually. By bringing clarity to the complexity, the IT team ensures that everyone, regardless of technical background, remains in the loop on critical operational changes.

Pricing Overview for Miro

Pricing range
$8–$16/month
Pricing types
Free plan, Free trial, Monthly subscription, Yearly subscription, Per seat pricing

Miro offers four distinct plans, starting with a powerful Free tier and scaling up to Enterprise solutions. Paid plans are billed annually per member, starting at $8 per month for the Starter plan.

Plans & Pricing

Free

Monthly$0
Yearly$0
3 editable boards per workspace
  • Single workspace with 3 editable boards
  • 5,000+ templates
  • 160+ app integrations (Zoom, Slack, Google Drive)
  • 10 Miro AI credits/month per team
  • Record and share 5 Talktracks
Go to dashboard

Starter

Monthly$10
Yearly$8
1 workspace
  • Unlimited boards (in 1 workspace)
  • Unlimited Visitors (no sign-in required)
  • Export boards in high resolution (JPG or PDF)
  • Restore content with version history
  • 25 Miro AI credits/month per member
  • Interactive meeting tools (Timer, Voting, Video calls)
Buy Starter

Business

Monthly$20
Yearly$16
  • Unlimited boards in multiple private workspaces
  • Invite unlimited Guests (sign-in required)
  • 50 Miro AI credits/month per member
  • 3,600+ diagramming shapes
  • Two-way Jira or Azure sync
  • Single Sign On (SSO)
Try it free

Enterprise

MonthlyCustom price
YearlyCustom price
Minimum 30 members required
  • Flexible license program that scales with usage
  • Simplify admin tasks (SCIM, billing groups)
  • Centralized account management and insights
  • Organization-wide controls
  • Enterprise-grade security with SSO, domain control
  • 100 Miro AI credits/month per member
Contact us

Miro costs between $0 and Custom price per member per month with 4 plans: Free at $0/month, Starter at $8/month, Business at $16/month, and Enterprise at a custom price.

Miro has structured its plans to support teams of any size, from individuals and startups to massive, global corporations requiring maximum security and oversight. Here’s a detailed look at what each plan offers:

Free

Price: $0 Websites Supported: Not explicitly stated Best For: Discovering what Miro can do, personal use, or very small teams. Refund Policy: Not explicitly stated Other Features:

  • Single workspace with 3 editable boards
  • 5,000+ templates and 160+ app integrations
  • 10 Miro AI credits per month per team
  • Record and share 5 Talktracks (interactive video walkthroughs)

If you're just getting started or only need basic visualization tools, the Free plan is perfect. It gives you immediate access to Miro's creative canvas and many useful templates without any cost. You can easily integrate it with popular tools like Zoom and Slack.

Starter

Price: $8/mo per member (Billed annually) or $10/mo (Billed monthly) Websites Supported: Not explicitly stated Best For: Teams needing unlimited boards and enhanced collaboration tools. Refund Policy: Not explicitly stated Other Features:

  • Unlimited boards and structured formats (Docs, Tables, Diagrams)
  • Share boards publicly with unlimited Visitors (no sign-in required)
  • Export boards in high resolution (JPG or PDF)
  • Restore content with version history
  • 25 Miro AI credits per month per member

The Starter plan is a significant upgrade, unlocking unlimited boards for active teams in a single workspace. This is a great choice when your team is ready to fully commit to Miro for daily projects. You also gain valuable features like version history and advanced meeting tools like Timer and Voting.

Business

Price: $16/mo per member (Billed annually) or $20/mo (Billed monthly) Websites Supported: Not explicitly stated Best For: Teams and consultants requiring secure guest access and advanced security/diagramming features. Refund Policy: Not explicitly stated Other Features:

  • Unlimited boards in multiple private workspaces
  • Invite unlimited Guests to securely collaborate (sign-in required)
  • Secure and simplify access with Single Sign On (SSO)
  • Create systems with 3,600+ diagramming shapes (UML, AWS, Azure)
  • Two-way Jira or Azure sync using Dependencies and Planner
  • 50 Miro AI credits per month per member

The Business plan is designed for security-conscious groups, especially consultants working with many clients. It supports multiple private workspaces to keep projects separate and safe. The inclusion of SSO and robust diagramming tools makes this the ideal choice for scaling professional teams. You can try this tier free before purchasing. 🎉

Enterprise

Price: Custom price — minimum of 30 members Websites Supported: Not explicitly stated Best For: Large organizations needing maximum security, customization, and dedicated support. Refund Policy: Not explicitly stated Other Features:

  • Flexible license program for usage scaling
  • Simplify admin tasks (SCIM, billing groups)
  • Centralized account management and insights
  • Enterprise-grade security (SSO, domain control)
  • 100 Miro AI credits per month per member

The Enterprise plan provides the security and administrative controls needed for massive organizational scale. It focuses on centralized management and includes access to Miro’s Customer Success Program and optional paid add-ons for premium 24/7 support. Since it starts at 30 members, interested parties should contact sales for a custom quote.

Miro always offers a Free plan so you can start collaborating immediately. The Business plan also includes a "Try it free" option. Paid plans are flexible, letting you choose between annual billing for the best rate or month-to-month if you prefer.

User Reviews

Users generally acknowledge Miro's powerful core features, noting it's a great tool for visualization, strategy mapping, and quick collaborative sketching sessions. However, external feedback is overwhelmingly dominated by severe criticism regarding pricing transparency and billing practices.

Many users feel Miro’s subscription structure is confusing, reporting unexpected and "fraudulent" charges. Recurring issues include difficulty canceling subscriptions, automatic renewal charges after account deletion, and the platform enrolling guests as expensive paid members without clear warning.

Reviewers claim that crucial features—such as exporting, version history, or board privacy—are now locked behind expensive paid tiers, leading to claims of poor value and "extortion." Furthermore, some specific performance issues, notably lagging website responsiveness and losing work due to syncing errors, have been reported. 😥 Transparency needs significant improvement to align the user experience with Miro's innovative platform capabilities.

What users say elsewhere

Maria H.
· Trustpilot
1.0 / 5

Canceling my subscription was extremely difficult, and getting a refund seemed impossible. The billing information provided is frequently confusing and severely lacked clarity.

David R.
· Trustpilot
1.0 / 5

Be careful when accepting requests from guests to a team; they don't clearly state that it initiates a new paid license. This led to massive, unexpected recurring charges for our organization.

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Why use Miro?

If your goal is pure speed and genuine, engaging collaboration, Miro helps you focus on what truly matters—innovation itself. This platform transforms unstructured projects into well-coordinated initiatives and reduces friction between collaborators.

Here’s why teams are quickly innovating faster in the Innovation Workspace:

  • ✅ Unleash AI Superpowers: Accelerate work by using Miro AI to breeze through boring tasks. It automates summaries and transforms raw brainstorms into polished diagrams or crisp project briefs in seconds. You can even create custom AI shortcuts for one-click wonders.
  • ✨ Make Magic with Teammates: Collaboration is fun, easy, and engaging here. Use playful features like quick-fire polls and dynamic sliders to shift your team from passive observing to enthusiastic contributing.
  • 💡 Streamline Communication: You can meet less and achieve much more. Launch a live call right on the canvas without switching tools, or record a Talktrack to share brilliant ideas asynchronously, anytime, anywhere.
  • 🚀 Integrate Your Entire Stack: Bring your favorite planning and productivity tools from Microsoft, Google, and Atlassian into Miro. With over 160 integrations, you turn solo work into powerful multiplayer action.
  • 🔒 Comprehensive Protection: Your most important work gets robust security. Miro provides the widest range of configurable governance controls, safeguarding your IP while you focus on delivering the next big thing.
  • 🎯 Pure Speed, No Fluff: Focus on your creative flow with distraction-free formats like docs, data tables, and timelines. You can get to work even faster by setting your preferred view as the default when you open your board.

Ready to transform your workflow with Miro?

Try it now

Frequently Asked Questions

Can I try the features of the paid plans before committing to a subscription?

Yes, Miro offers a 'Try it free' option specifically for the Business plan. This lets teams test advanced features like SSO and multiple workspaces. The duration of this trial period is not explicitly mentioned on the site.

What major platforms does Miro integrate with for workflow management and synchronization?

Miro integrates with over 160 applications, including tools like Zoom, Slack, and Google Drive. For project management workflows, Business and Enterprise plans support secure two-way synchronization with both Jira and Azure.

Is all pricing strictly per-member, or is there a different model for large organizations?

Starter and Business plans are billed per-member seats, either monthly or annually. The Enterprise plan accommodates large scale through a Flexible License Program that scales licenses based on actual usage.

Which plans include Single Sign-On (SSO) capabilities for managing user access securely?

SSO is included starting with the Business plan, supporting providers like OKTA, OneLogin, and Auth0. Enterprise plans add more robust administrative features, including security settings like domain control.

Does the free plan allow me to export my boards for high-quality external sharing?

No, the ability to export boards in high resolution, either as a JPG or PDF file, is exclusive to the paid Starter plan and above. The Free plan features basic sharing options.

How many boards can I create under the different subscription tiers?

The Free plan limits you to 3 editable boards within a single workspace. Both the Starter and Business plans grant you the ability to create and share unlimited boards.

Who benefits most from upgrading to the Business plan instead of the Starter plan?

The Business plan is best for consultants or teams who collaborate with external parties or clients. It unlocks the ability to invite unlimited, secure Guests and supports multiple private workspaces to keep projects separate.

Can organizations specify where their data is hosted for compliance reasons?

Yes, organizations on the Enterprise plan can choose their data hosting location in either the EU or the US. This is managed through Miro's Data Center Residency Program.

What is Miro's official refund or cancellation policy?

The official refund and subscription cancellation terms are not explicitly stated within the provided pricing documentation. You should review the legal terms of service or contact Miro sales directly for details.

How are Miro AI credits distributed, and how often do they refresh?

Miro AI credits refresh monthly. They are allocated per team on the Free plan and per member on all paid plans, increasing up to 100 credits per member on the Enterprise plan.

Can people collaborate on a board if they do not have a dedicated Miro account?

Yes, but accessibility depends on the plan. Starter allows board sharing with unlimited Visitors who do not need to sign in. Business requires Guests to sign in for secure access.

Does Miro offer guaranteed service level agreements (SLAs) for support responsiveness?

Guaranteed SLAs and access to premium 24/7 support are available as optional paid add-ons. You must subscribe to the Enterprise plan to purchase this enhanced service.

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