Keela offers flexible, contact-based pricing that starts at $164/month when billed annually for up to 1,000 contacts and scales to about $438/month for larger databases. You can pay monthly or yearly, and every plan includes unlimited forms, emails, donations, and support.
Keela costs between $164 and $438 per month across its contact-based plans: up to 1,000 contacts from $164/month, 1,001–2,500 contacts from $243/month, 2,501–5,000 contacts from $316/month, 5,001–7,500 contacts from $379/month, and 7,501–10,000+ contacts from $438/month. These are annual-billing rates, which save up to 23% versus paying month to month.
Pick the tier that matches the size of your contact list, and you'll get the same core toolkit at every level.
Up to 1,000 Contacts
Price: From $164/month billed annually
Best For: Small nonprofits and charities with a compact donor list
Other Features: Unlimited forms, emails, and donations; donor and volunteer management; email marketing with unlimited templates; reporting and analytics; no transaction fees
This is the natural starting point for a lean team. You still get the full core toolkit, so a small shop can run campaigns, receipts, and donor records without extra software. If your list grows past 1,000 records, you simply move up a tier.
1,001–2,500 Contacts
Price: From $243/month billed annually
Best For: Growing organizations that have outgrown the smallest tier
Other Features: Everything in the entry plan; room for up to 2,500 donor and volunteer records; unlimited emails, forms, and donation pages
Stepping up keeps you on the same platform as your list expands. Watch the jump between tiers, since that is where budgets often need a closer look.
2,501–5,000 Contacts
Price: From $316/month billed annually
Best For: Established charities juggling several campaigns at once
Other Features: Donor and volunteer management; email marketing; reporting, dashboards, and analytics; automatic and compliant tax receipts
Mid-sized teams tend to land here once they're running multiple campaigns and a wider donor base. You're paying for scale, not extra modules — the feature set holds steady across the tiers.
5,001–7,500 Contacts
Price: From $379/month billed annually
Best For: Larger nonprofits with a busy fundraising calendar
Other Features: Donor CRM; email marketing; automation for receipts and thank-yous; reporting and analytics
At this size, automation earns its keep. Automated receipts and thank-you messages cut admin time, which matters once donation volume picks up. Teams that only need a little more room should stay on the tier below.
7,501–10,000+ Contacts
Price: From $438/month billed annually
Best For: Big fundraising operations with heavy reporting needs
Other Features: Donor and volunteer management; email marketing; automation; reporting and analytics; data hosting in the US, Canada, or Australia
Higher tiers suit organizations with steady, high-volume giving and reporting duties that need to be audit-ready. Check how your contact count is measured before you move up, because crossing a tier line mid-year can force an upgrade.
Custom Pricing
Best For: Organizations with more than 10,000 contacts
Other Features: Custom feature packaging; dedicated onboarding and migration support; data hosted in your country
Once you pass 10,000 contacts, Keela builds a package around your database. Use the contact form to request a quote.
Keela doesn't list a free plan, so budget for a paid subscription from the start. Paying annually is the easiest way to lower your rate, and every plan includes Standard Care at no extra cost, with unlimited email support, a knowledge base, and training videos. If you want live chat or scheduled phone calls, Premium Care starts at $200 per month. Onboarding programs are flexible, so you can choose the level of help that suits your team.