DirectIQ

DirectIQ review

Automated guest email marketing built for trampoline parks and family entertainment centers.

DirectIQ costs from $19/mo · 6 plans · Free plan available

By Ciroapp Editorial Team · Updated Sep 16, 2026

Commission may apply at no extra cost

DirectIQ homepage screenshot

At a glance

Quick overview for DirectIQ: rating, pricing summary, key features, and highlights.
Vendor page checked Oct 12, 2026

Ciroapp score

4.0/ 5

DirectIQ wires email automation into your venue's point of sale, running birthday offers, win-backs, and slow-day deals without manual work. Pricing is clear, from free per-email to $129 a month, though results lean on supported POS data and vendor-reported numbers. Overall, it's a smart pick for venues already on CenterEdge, Clubspeed, or Lightspeed.

Pros

  • Pros:One-click POS sync with CenterEdge, Clubspeed, and Lightspeed imports guest lists automatically — no CSV exports or manual data cleanup — and segments contacts by visit history, birthday month, and spend
  • Pros:Pre-built birthday automations send personalized offers seven days before each guest's birthday, with the vendor reporting a 67% average open rate on these sends
  • Pros:Win-back sequences trigger after 60 days of guest inactivity, and the vendor reports 29% of lapsed guests redeem within two weeks, plus slow-day flash deals to past weekday visitors at a reported 18% redemption rate

Cons

  • Cons:Deliberately narrow niche — the vendor itself steers newsletter and e-commerce senders to Mailchimp or Constant Contact, so businesses outside the activity-venue space get little value
  • Cons:The core birthday, win-back, and slow-day automations depend on POS guest data, so venues not running CenterEdge, Clubspeed, Lightspeed, or another supported system lose the platform's main selling point
  • Cons:Essential and Unlimited plans cap lists at 3,000 contacts, and Essential limits sends to six per contact per month, which forces an upgrade as soon as a list grows
Best for
  • Trampoline parks and family entertainment centers that want repeat visits on autopilot
  • Venues already running CenterEdge, Clubspeed, or Lightspeed POS
  • Owner-operators with no marketing staff or developer on hand
Money-back guarantee
Yes — 14 days
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.

What is DirectIQ?

Guests visit once, then vanish. Chasing them with manual emails or paid ads eats hours you don't have. DirectIQ connects to your venue's POS and runs birthday offers, win-backs, and slow-day deals automatically.

Setup takes under an hour, a free plan gets you started, and real humans answer support questions in about four minutes.

DirectIQ is an email marketing and automation platform made specifically for trampoline parks, family entertainment centers, and similar activity venues. It plugs into point-of-sale systems like CenterEdge, Clubspeed, and Lightspeed, then sends pre-built campaigns based on guest data: birthday offers, win-back sequences, and slow-day promotions. Pricing is pay-as-you-go or monthly, and the site reports a 4.8/5 rating from 53 verified Capterra reviews.

Should you choose DirectIQ?

Quick buyer guidance before you compare plans or click through.

Choose it if

  • Venues on a supported POS that can sync guest data in one click
  • Teams that want their first automation live in under an hour with zero code
  • Operators who value fast, human support - the site cites a 4-minute average first response
  • Marketers who want revenue attributed to each campaign on Growth and Scale plans
  • Budget-conscious venues starting free at $0.002 per email before upgrading

Skip it if

  • Businesses outside the activity-venue niche - the site itself points newsletter and e-commerce senders toward Mailchimp or Constant Contact
  • Venues not on a supported POS - the pre-built birthday and win-back flows depend on POS guest data
  • Buyers who need detailed refund terms up front - the site advertises free start and cancel-anytime, but full refund policies aren't published
  • Very high-volume senders - included allowances top out at 100,000 emails monthly on the $129 Scale plan, with per-email fees beyond that
  • Teams needing custom integrations early - those appear only on the top-tier plan

Next steps before buying

  1. 1Confirm your POS - CenterEdge, Clubspeed, Lightspeed, or another supported system - can connect before you commit.
  2. 2Start on the free pay-as-you-go plan (no credit card required) and estimate your cost at $0.002 per email for your typical volume.
  3. 3Use the free onboarding call to launch one birthday or win-back flow and check results before upgrading.
  4. 4Compare the $49 Growth and $129 Scale plans against your expected monthly send count.
  5. 5Review cancellation terms and weigh DirectIQ against Mailchimp or Constant Contact if you also send newsletters or e-commerce mail.

Ease of use

Signals point to a low-effort setup. The site maps a four-step launch - connect your POS, auto-sync contacts, pick an automation, go live - in under an hour, with zero code and a free onboarding call. Long-tenured Capterra reviewers describe it as simple and efficient. If your POS is supported, you likely won't need IT help.

DirectIQ Key Features

🔌 Plug into your POS, skip the busywork

Connect CenterEdge, Clubspeed, or Lightspeed with one click. Your guest list syncs automatically — no CSV exports, no IT project. Contacts arrive organized by visit history, birthday month, and spend, so every campaign starts with data you already have.

Setup takes under an hour, and a free onboarding call walks you through it.

🎂 Birthday offers that send themselves

DirectIQ pulls birthday data straight from your POS and sends a personalized offer seven days before the big day. You set it once, and it keeps running. The site reports a 67% average open rate here — five times the industry average — because the message feels personal and lands at exactly the right moment.

✨ Win-backs and slow-day deals fill the calendar

When a guest hasn't visited in 60 days, an automated win-back sequence goes out with a time-limited offer. The site reports 29% of lapsed guests redeem within two weeks. Slow-day deals work the same way, reaching weekday visitors with a Monday flash deal for Tuesday slots.

✨ Three flows, set once

Pick your flow, adjust the offer, and go live. Each one runs on its own after that.

✨ See what each campaign earns

On Growth and Scale plans, revenue attribution ties each campaign to dollars spent, so you know which flows actually pay off. Lower tiers still include basic analytics. As you grow, advanced segmentation sharpens your targeting, and Scale adds white-label options, a dedicated account manager, and custom integrations.

✨ Tools that keep every send sharp

Templates, A/B split campaigns, inbox previews, and Spam Doctor help you test and polish before anything ships. Verified sending domains protect deliverability on Essential and up. Landing pages round things out, so every send has a place to land.

Use Cases

🎂 Birthday offers on autopilot

You run a busy park and can't chase birthdays by hand. DirectIQ reads dates from your POS and sends a personal offer seven days ahead. Guests book. You don't lift a finger.

Expected outcome: Birthday emails land on time — the site reports a 67% average open rate.

👋 Win back guests who went quiet

A family hasn't visited in 60 days. An automated win-back email goes out with a time-limited offer. Set it once, then watch them return.

Expected outcome: The site reports 29% of lapsed guests redeem within two weeks.

📅 Fill quiet weekdays without ads

Tuesdays at 2pm feel empty. Send a flash deal Monday morning to guests who visited on weekdays before. No ad spend needed.

Expected outcome: The site reports 18% redemption on slow-day campaigns.

Tip: Advanced segmentation on the Growth plan sharpens who sees each deal.

🆓 Test email marketing risk-free

You're curious but not ready for a monthly bill. Start free and pay $0.002 per email. Connect your POS in one click, launch your first automation in under an hour, and upgrade only when it works.

Tip: Every account gets a free onboarding call.

DirectIQ pricing

From$19/mo

  • 6 plans
  • Free plan available

Vendor page checked on Oct 12, 2026; confirm current prices on DirectIQ's pricing page

DirectIQ pricing page screenshotView pricing page screenshot
PlanBilled monthlyBilled annuallyIncludes
Pay-as-you-go
Free
—
Pay per email sent at $0.002; no monthly commitment
  • Unlimited contacts stored
  • All templates
  • Birthday & win-back automations
  • Basic analytics
  • Email support
Essential
$19/mo
—
Up to 3,000 contacts; send limit of contacts × 6 sends
  • Regular & automated email campaigns
  • A/B split campaigns
  • Inbox previews & Spam Doctor
  • Landing pages
  • Verified sending domains
Unlimited
$36/mo
—
Up to 3,000 contacts; unlimited sends
  • Everything in Essential
  • Unlimited inbox previews & Spam Doctor
  • Custom footer & landing domains
  • Dedicated onboarding
  • Migration support
Growth
$49/mo
—
Up to 25,000 emails/month included, then $0.0015 per email
  • Everything in Pay-as-you-go
  • POS integrations
  • Revenue attribution
  • Advanced segmentation
  • Priority support
Scale
$129/mo
—
Up to 100,000 emails/month included, then $0.001 per email
  • Everything in Growth
  • Dedicated IP warming
  • White-label options
  • Account manager
  • Custom integrations
Enterprise
See vendor page
See vendor page
Custom volume and pricing
  • Advanced features
  • Dedicated support
  • Flexible pricing
  • Higher-volume sending

Price history

Tracking prices since Oct 1, 2026. No price change detected yet.

Pricing types: Free plan, Monthly subscription, Usage-based pricing

Pricing notes

DirectIQ offers plans ranging from a free pay-as-you-go option to $129/month, with mid-tier plans at $19, $36, and $49. Pricing scales with your contact list and sending volume, and a custom enterprise option covers high-volume senders.

DirectIQ costs between $0 and $129 per month with five published plans: Pay-as-you-go at $0/month, Essential at $19/month, Unlimited at $36/month, Growth at $49/month, and Scale at $129/month, plus custom enterprise pricing for very high volumes.

Here's what each tier actually includes.

Pay-as-you-go

Price: $0/month, then $0.002 per email sent Best For: Occasional senders who don't want a monthly commitment Other Features: Unlimited contacts stored, all templates, birthday & win-back automations, basic analytics, email support

This is the easiest way to try DirectIQ. You pay only when you send, and no credit card is required to start. If your list is small or your campaigns are seasonal, your costs can stay near zero.

Essential

Price: $19/month Best For: Growing businesses that need more features Other Features: Regular & automated email campaigns, A/B split campaigns, inbox previews & Spam Doctor, landing pages, verified sending domains

Essential is the first paid step for lists up to 3,000 contacts. Sends are capped at six times your contact count each month, which is plenty for most smaller businesses. It's a smart fit if you want automation basics without paying for extras you won't use.

Unlimited

Price: $36/month Best For: Large-scale email marketing Other Features: Everything in Essential, unlimited inbox previews & Spam Doctor, custom footer & landing domains, dedicated onboarding, migration support

For $17 more per month, you remove the send cap and gain full branding control. You also get dedicated onboarding and migration help, which matters if you're moving from another tool. Pick this if you email often and want everything to look on-brand.

Growth

Price: $49/month Best For: Venues that need POS integrations and revenue tracking Other Features: Everything in Pay-as-you-go, POS integrations, revenue attribution, advanced segmentation, priority support

Growth includes up to 25,000 emails per month, then charges $0.0015 per extra email. It's built for activity venues and busy marketers who want to tie campaigns to real revenue. If you'll regularly push past 25,000 sends, compare the math against Scale first.

Scale

Price: $129/month Best For: High-volume senders who want hands-on account management Other Features: Everything in Growth, dedicated IP warming, white-label options, account manager, custom integrations

Scale includes 100,000 emails per month and drops the overage rate to $0.001 per email. Skip this tier if you send well under that volume — Growth or Unlimited will usually cost you less.

Enterprise

Price: Custom pricing Best For: Companies that need custom solutions or higher-volume sending Other Features: Advanced features, dedicated support, flexible pricing

If none of the published tiers fit, the sales team will build a quote around your volume. Email [email protected] to start that conversation.

You can start on the free Pay-as-you-go plan with no credit card, and every account gets a free onboarding call. Billing is month-to-month, so you can upgrade, downgrade, or cancel anytime. There's also a 14-day money-back guarantee if you're not satisfied. Since pricing scales with your list size and send volume, it's worth confirming current limits for your contacts before you commit.

Cost calculator

Estimate what DirectIQ costs for your team.

Billing
Per month
$19
Per year
$228

Essential states no user limit: shown as one price for the whole account. Check the price for 5 users with the vendor. Estimate based on published list prices, before taxes, add-ons and discounts.

How to pay less for DirectIQ

  • Start on the free plan and upgrade only when you hit its limits.
  • 14-day money-back guarantee if it does not fit.
  • Cheaper tools in this category start at $9/mo.
Visit DirectIQ

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Why use DirectIQ?

Most email tools treat your trampoline park like an online store. DirectIQ is built around how activity venues actually bring guests back, and the company publishes results to back that up.

  • It talks to your POS, not your exports - guest lists sync from CenterEdge, Clubspeed, Lightspeed, and others, so there's no CSV cleanup or IT project.
  • Birthday offers land at the right moment - sent automatically seven days ahead, with a reported 67% average open rate.
  • Lapsed guests return without chasing - a reported 29% of win-back recipients redeem within two weeks.
  • Slow days fill for free - weekday flash deals reportedly redeem at 18%, with zero ad spend.
  • You pay only as it works - start free, pay per email, and move to $49 or $129 monthly plans as volume grows.
  • Real humans answer fast - a cited 4-minute average response time, no chatbots, plus a free onboarding call for every account.

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DirectIQ FAQ

How much does DirectIQ cost?

DirectIQ's cheapest paid plan, Essential, costs $19 per month. Paid plans range from $19 to $129 per month.

Does DirectIQ have a free plan?

Yes. DirectIQ has a free plan (Pay-as-you-go); paid plans start at $19 per month.

Does DirectIQ offer a free trial or a money-back guarantee?

It has a 14-day money-back guarantee.

Has DirectIQ's price changed recently?

No. We have not detected a price change since we started tracking on Oct 1, 2026.

How does billing work, and can I cancel anytime?

All plans are month-to-month with no long-term contract, so you can cancel anytime. Upgrades and downgrades take effect on your next billing cycle. Pay with Visa, MasterCard, American Express, or PayPal, and there's a 14-day money-back guarantee.

What happens if I send more than my plan includes?

Growth includes 25,000 emails monthly, then bills $0.0015 per extra email. Scale includes 100,000, then drops to $0.001. On Essential, sends cap at six times your contact count; Unlimited removes that cap entirely.

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