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Chatbot

Chatbot

AI-powered, scalable customer service and instant chatbot setup.

#5 dans Chatbot
1 min read · Updated 11/17/2025
Chatbot homepage screenshot

At a glance

Quick overview for Chatbot: rating, pricing summary, key features, and highlights.

Ciroapp review

2.6
Unmatched scalability, challenged by poor support.

We found Chatbot offers powerful core features, emphasizing unmatched scalability and immediate deployment using advanced AI functions like multilingual support. But we must weigh these advantages against serious operational feedback regarding non-existent customer support and problematic billing practices reported by multiple users. Overall, Chatbot provides a strong technological solution, but the high risk associated with customer service and account management significantly hurts the user experience.

Pros

  • Pro:Offers high scalability, suited for massive website traffic.
  • Pro:Fast onboarding process due to instant AI chatbot setup.
  • Pro:Highly customizable framework to meet specific service requirements.
  • Pro:Includes advanced AI training features like multilingual support.

Cons

  • Con:Support is frequently reported as unresponsive or non-existent.
  • Con:Users have reported significant issues with unexpected billing and double charges.
  • Con:Subscription cancellation is difficult, requiring users to submit an email request.
  • Con:Advanced features sometimes have usage restrictions despite being marketed as unlimited.
Free trial
Yes
Range: $52–$424/monthFree trial, Monthly subscription, Yearly subscription
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
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Chatbot review, pricing, features, pros & cons

It's frustrating when customer service solutions fail to scale or lack the customization you need. Businesses require tools that handle high traffic and complex global demands. ChatBot delivers immediate, AI-powered customer service.

It’s built for outstanding scalability and rapid deployment. ✨

What is Chatbot?

ChatBot is an advanced AI-powered solution crafted to improve your customer service immediately. It guarantees an instant AI chatbot setup, making deployment quick and straightforward. This system is ideal for companies that prioritize customization and need seamless service across various platforms.

The tool manages complex needs, like personalizing the experience based on specific language requirements for diverse audiences. ✅

Chatbot Key Features

✨ Engineered for Massive Scale

Scalability is built directly into our DNA. We understand that customer service solutions must handle huge demand without failing. This system is engineered to support massive operations while ensuring high availability, even during peak traffic.

ChatBot handles huge volumes across multiple domains seamlessly. For example, it has a proven track record managing service for companies with over 800,000 unique monthly visitors. This ensures your business maintains crucial customer interactions regardless of how quickly you grow.

✨ Instant Setup and Rapid Deployment

Deployment should never be a bottleneck for improving customer service. We guarantee an instant AI chatbot setup, making the process remarkably fast. In minutes, businesses can elevate the effectiveness of their support using intelligent automation.

This rapid deployment allows you to start realizing benefits right away. You immediately gain AI-powered customer service without needing lengthy integration periods or complex onboarding procedures. It ensures you can focus on growth, not setup time.

✨ Intelligent AI Training and Replies

The quality of your automated responses is critical for maintaining customer trust. ChatBot utilizes Advanced AI training features to refine the bot’s knowledge base. This ensures your system delivers reliable and smart AI-generated replies every single time.

Using these advanced tools, you get the powerful functionality needed to automate service effectively. The system is designed to handle complex demands while maintaining truly personal customer interactions. You are guaranteed a high-quality, intelligent experience for your users.

✅ Global Personalization and Control

Tailor the customer journey precisely with our complete customization features. This is ideal when managing complex global operations and diverse audiences. You can personalize the experience based on specific language requirements for global visitors.

Advanced features give you maximum control over deployment. Higher tiers include capabilities like user management and Segments for targeted interactions. You can refine your performance using key marketing tools like A/B testing and Moments.

✨ Seamless Multichannel Connectivity

Your customers connect with you across many platforms, and your service must follow them. ChatBot is built with robust Multichannel communication support. This connectivity ensures you can maintain seamless service everywhere.

The system works across various platforms, ensuring high availability and integrated support. You can connect core processes across domains using essential integrations, including Slack, WordPress, and LiveChat. This ensures continuous service continuity across all touchpoints.

✨ Intuitive Building and Team Workflow

Creating and managing complex automation flows is made easy with our Visual Builder. This tool, combined with accessible Templates, allows you to deploy and refine chat flows quickly. The system is structured to support effective team collaboration as your company grows.

For enhanced management and development, your team can rely on key features that simplify workflow and maintenance:

Use Cases

🚀 Launch Instant Customer Support

It's frustrating when you can't scale support quickly to meet demand. Businesses need to start giving instant answers right away. ChatBot ensures rapid deployment thanks to the Instant AI chatbot setup. You gain immediate, AI-powered service without waiting weeks for programming or integration.

This immediate system quickly elevates your customer support effectiveness. You aren't losing customers while waiting for complex systems to install. It delivers the efficiency you need from day one.

📈 Maintain High Availability During Massive Traffic Spikes

Large corporations handle huge volumes of traffic every month. If you manage complex global operations or high visitor counts—like handling over 800,000 unique monthly visitors—high availability is critical. ChatBot is engineered for unmatched scalability.

It successfully manages massive operations across multiple domains without failure. This means customers always receive prompt help, ensuring growth is never bottlenecked by slow service.

🌎 Delivering Personalized Global Service

Global businesses must recognize and serve diverse audiences instantly. ChatBot excels at customization, especially for international use. The system manages complex needs, like personalizing the experience based on specific language requirements.

The Team plan features Multilingual AI, allowing you to offer seamless support worldwide. Users receive interactions tailored specifically to their regional and language needs. You're guaranteeing a truly personal touch, no matter where your customer is located.

🧠 Optimizing Content Quality with Advanced AI Training

Are you worried about the quality of AI-generated responses? Consistent, smart replies are crucial for professional service. ChatBot includes Advanced AI training features to make sure the quality stays high.

Users can refine the AI over time using features like the 7-day Training history, available even on the Starter plan. This assures you deliver smart, high-quality AI-generated replies every time the bot engages a customer.

✅ Use Case: Managing Multiple Brands Under One System

Problem: A growing company owns several niche websites and needs a common support platform for all of them.

Approach: They choose the Business plan, which enables Unlimited active chatbots. They leverage the core integrations (Slack, WordPress, LiveChat) across all sites, managing them from one dashboard. This includes using White label functionality to ensure each bot matches the specific brand aesthetic.

Expected outcome: All support is handled by a robust, scalable system that maintains brand integrity across every website.

📱 Deploying Across All Communication Channels

Customers expect to interact with you wherever they are online—not just your main website. Multichannel communication support is built in to ensure seamless connectivity everywhere. You deploy the AI once and connect it to various platforms.

This robust feature maintains consistency whether a customer uses social media, a specific website, or another core integration. Your customer service efforts are unified, professional, and always available.

Pricing Overview for Chatbot

Pricing range
$52–$424/month
Pricing types
Free trial, Monthly subscription, Yearly subscription

Chatbot offers four tiered plans built to scale with growing businesses, starting at $52 per month. These featured prices reflect significant savings when you choose annual billing, and all plans (except Enterprise) include a free trial.

Plans & Pricing

Starter

Monthly$52
YearlyNot explicitly stated (Billed yearly)
1 active chatbot, 12,000 chats/year
  • 1 active chatbot
  • 12,000 chats/year package
  • Training history of 7 days
  • Visual Builder, Templates, Flows
  • Core Integrations (LiveChat, Slack, WordPress, Shopify)
Start free trial

Team

Monthly$142
YearlyNot explicitly stated (Billed yearly)
5 active chatbots, 60,000 chats/year
  • 5 active chatbots
  • 60,000 chats/year package
  • Team collaboration
  • Version history
  • AI model training and Multilingual AI
Start free trial

Business

Monthly$424
YearlyNot explicitly stated (Billed yearly)
300,000 chats/year
  • Unlimited active chatbots
  • 300,000 chats/year package
  • White label
  • User management, Segments, A/B testing
  • Advanced button actions
Start free trial

Enterprise

Contact for pricing
Custom based on company needs
  • Custom AI automation
  • Service level agreements (SLAs)
  • Dedicated account manager
  • Custom SSO
  • Priority support
Request a call

Chatbot costs between $52/month and $424/month when billed annually, with four plans: Starter at $52/mo, Team at $142/mo, Business at $424/mo, and Enterprise (Custom Pricing).

Below, you'll find a detailed breakdown of what each plan offers, allowing you to choose the best fit for your automation goals.

Starter

Price: $52/month (Annual discount applied) Websites Supported: 1 active chatbot Best For: Small companies and basic AI automation Refund Policy: Not explicitly stated Other Features:

  • 12,000 chats per year (1,000 chats/mo)
  • 7 days Training history
  • Visual Builder and Templates
  • Core integrations like LiveChat, Slack, and WordPress

The Starter plan is perfect if your company is small and just beginning its journey into AI automation. You get essential tools and a reliable chat volume to handle initial customer engagements.

Team (Most Popular)

Price: $142/month (Annual discount applied) Websites Supported: 5 active chatbots Best For: Growing companies and advanced AI features Refund Policy: Not explicitly stated Other Features:

  • 60,000 chats per year
  • Team collaboration and Version history
  • Multilingual AI and Debug mode
  • Advanced reporting features like Busiest period and Interactions popularity

If you're a growing company that needs collaborative features and a significantly higher chat volume, Team is your best option. This plan introduces essential tools for working together on complex automation flows. ✨

Business

Price: $424/month (Annual discount applied) Websites Supported: Unlimited active chatbots Best For: Companies looking for complete AI automation Refund Policy: Not explicitly stated Other Features:

  • 300,000 chats per year
  • White label functionality
  • User management and Segments
  • A/B testing and Moments

Choose the Business plan when you require comprehensive control and maximum scalability. This tier removes limits on active chatbots and unlocks advanced marketing and user management features crucial for high-traffic operations.

Enterprise

Price: Not explicitly stated (Request a call) Websites Supported: Not explicitly stated Best For: Custom AI automation suited to your company Refund Policy: Not explicitly stated Other Features: Custom SSO, Service level agreements (SLAs), Priority support, Dedicated account manager, Legal and Security assistance, Alternative payment methods.

The Enterprise tier is designed for large organizations that need custom bot building services and robust support infrastructure. If your requirements involve specific compliance, dedicated resources, or unique integrations, contacting their team for a custom quote is the next step.

Ready to get started? Chatbot offers a free trial on the Starter, Team, and Business plans, letting you test out the platform risk-free. Look for the 'Start free trial' button on the plan that catches your eye!

User Reviews

User feedback for Chatbot is highly polarized, resulting in a concerningly low Trustpilot average (2.8). Positive reviews praise the platform's ease of use and fast setup, noting it is highly intuitive and customizable.

Users reported that new AI features, such as automatic site scanning, make deployment extremely quick and efficient. However, the majority of critical feedback focuses on serious operational failures.

The most common complaint is the lack of support responsiveness; multiple users state that customer service is "non-existing" or slow to reply, especially when facing technical problems or subscription issues. Customers also report issues regarding billing and value.

Some allege unexpected double charges, and the cancellation process is difficult, requiring an emailed request. Furthermore, some users noted that advertised "unlimited" Pro plan features suddenly had severe usage restrictions, leading to delays and dissatisfaction.

While the technology is robust, business practices concerning support and pricing transparency are major concerns. 🚩

What users say elsewhere

Alex B.
· Trustpilot
5.0 / 5

This is one of the best chatbot apps available. It's very intuitive, simple to use, and has many features. We scanned our site and had the bot ready in minutes. It only gets better as we teach it new things.

Sarah J.
· Trustpilot
1.0 / 5

I paid for the Pro subscription, but an advertised unlimited feature was suddenly capped after two days. Support is completely non-existent and delayed my important work. They never replied after two attempts to reach them.

No reviews yet.

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Why use Chatbot?

If efficiency and growth are your priorities, leveraging advanced AI is essential for staying competitive. ChatBot gives you the powerful functionality needed to handle massive scale while maintaining truly personal customer interactions. Its proven track record supports large operations, managing service across multiple domains and handling over 800,000 unique monthly visitors. Here’s why you should choose ChatBot: 💡

  • Unmatched Scalability: The system is engineered to handle massive operations, ensuring high availability even with high visitor volume.
  • Instant Deployment: Get started right away with the remarkably fast and Instant AI chatbot setup.
  • Advanced AI Training: Utilize the Advanced AI training features to ensure high-quality, smart AI-generated replies.
  • Complete Customization: Personalize the customer journey, including specific language personalization for global visitors.
  • Go Multichannel: Maintain connectivity everywhere thanks to robust Multichannel communication support.

Businesses focused on complex global operations or managing huge volumes of website traffic will find tremendous value in ChatBot's scalability and immediate setup. It's time to elevate your customer support effectiveness using intelligent AI. Ready to deploy your advanced system? Sign up free today! 🚀

Ready to transform your workflow with Chatbot?

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Chatbot Alternatives

Other tools in the Chatbot category

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Frequently Asked Questions

Does the listed price cover monthly or annual billing?

The prices shown for Starter, Team, and Business reflect a significant annual discount. To secure these lower rates, you must commit to and be billed for a full year of service.

How are chat limits calculated for billing purposes?

Pricing is based on included annual chat packages, not a per-seat model. For example, the Starter plan includes 12,000 chats per year. If you exceed this usage, you may need to upgrade your plan.

How long does the free trial last?

Free trials are available for the Starter, Team, and Business plans. The official pricing page does not clearly state the specific number of days the free trial period lasts.

Can I get a refund if I need to cancel my plan?

Not explicitly stated on the official site. The service does not advertise a clear refund policy or a money-back guarantee for any of its subscription tiers.

What data security measures does Chatbot have in place?

The service maintains GDPR Compliance and uses 256-bit SLL encryption. All tiers also include features for data removal and automatic data removal.

Which software and platforms can Chatbot integrate with?

Core integrations for all plans include LiveChat, Slack, WordPress, and Shopify. Higher plans add support for platforms like Zapier, HelpDesk, Zendesk, Webflow, Wix, and Squarespace.

What is the process if I need to cancel my subscription?

The website does not detail self-service cancellation options. User feedback suggests that cancellation requires submitting a formal request via email to the company.

Does the bot support customers who speak different languages?

Yes, Multilingual AI is a core feature that supports diverse global audiences. This advanced language function is available starting with the Team plan.

What is the maximum number of active chatbots I can manage?

The Starter plan allows 1 active chatbot, and the Team plan allows 5. If you choose the Business plan, it provides features for unlimited active chatbots.

What kind of customer support is included with the standard plans?

All users get access to the Help Center and Email support. Chat Support is also provided. Dedicated Service Level Agreements (SLAs) or Priority Support are reserved for Enterprise customers.

How long does the service retain my chat history data?

The Starter plan keeps your Training History available for seven days. Retention periods for the Team and Business plans are not explicitly listed on the pricing breakdown.

Who is the Enterprise plan best suited for?

The Enterprise plan targets large organizations needing custom solutions and infrastructure support. It includes specialized features like a dedicated account manager, Custom SSO, and Legal assistance.

Is personal help provided when setting up the bot?

The system features an Instant AI chatbot setup meant for rapid deployment for all users. If you require hands-on, Personal Onboarding services, they are only available via the custom Enterprise plan.

Ready to try Chatbot? Check out the official site or pricing.
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