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As a new client, I did require some Customer Support assistance. Brevo Customer Support is genuinely the best support I have dealt with. The representative who helped me resolved my issue quickly and was incredibly helpful.
Brevo is super functional and very intuitive. You can use it without any training to produce basic or more sophisticated emailings. This simple and fast onboarding makes it easy to start powerful campaigns right away.
I actually really like the Brevo platform and its features. However, the customer service has become painfully slow recently. It has been over 48 hours since I opened a ticket and I still have not received a reply.
Brevo has been a major asset to my prospecting and marketing efforts. It is easy to use and has allowed me to create targeted, effective campaigns. The powerful features and value for money are truly excellent.
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