Visit Website See Pricing
ATLAS.ti

ATLAS.ti

Intentional AI Coding for Qualitative Data Analysis.

#3 dans Qualitative Data Analysis
2 min read · Updated 10/5/2025
ATLAS.ti homepage screenshot

At a glance

Quick overview for ATLAS.ti: rating, pricing summary, key features, and highlights.

Ciroapp review

3.4
AI-Powered QDA with Advanced Collaborative Tools

We recognize ATLAS.ti as a powerful QDA platform, offering cutting-edge AI coding tools and impressive license flexibility ideal for large teams. However, user reports detailing poor customer support and misleading free trial limitations raise critical concerns about the overall user experience. Overall, we recommend this software for institutions prioritizing advanced features and cross-platform compatibility, provided they are prepared for high-cost, non-transparent pricing and potential support challenges.

Pros

  • Pro:Intentional AI Coding can reduce data analysis time by over 90%.
  • Pro:Flexible 'My ATLAS.ti' licensing supports unlimited users without seat restrictions.
  • Pro:Full project compatibility across Windows, Mac, and Web platforms.
  • Pro:Access to 24/5 Free Live Support from specialized qualitative data experts.

Cons

  • Con:Subscription and license pricing are not publicly transparent (requires a quote).
  • Con:Customer support quality is widely reported by users as being dreadful and unhelpful.
  • Con:Misleading advertising regarding the “no functional limitations” free trial.
  • Con:Reported reliability issues with the premium AI transcription service (data loss).
Free trial
Yes
Range: Quote requiredFree trial, Yearly subscription, Per seat pricing, Usage-based pricing
This section is a summary. Detailed sections about features, use cases, pricing, and reviews follow below.
Visit WebsiteSee Pricing
Read full review

ATLAS.ti review, pricing, features, pros & cons

Analyzing large volumes of qualitative data can take too much time, often slowing research progress. ATLAS.ti tackles this core frustration directly. ✨

It offers state-of-the-art AI-powered tools that dramatically shorten your analysis process. You still keep control over your research, but now you can uncover critical insights much faster.

What is ATLAS.ti?

ATLAS.ti is a leading QDA software built for researchers demanding both flexibility and power. It provides an impressive all-in-one platform experience right out of the box.

This single package grants full access to desktop apps for Windows and Mac, plus a powerful Web version. Your projects are fully compatible regardless of the platform you use. Furthermore, you benefit from Free Live Support available 24/5 from qualitative data specialists, ensuring your analysis stays on track. ✅

ATLAS.ti Key Features

✨ Intentional AI Coding and Acceleration

ATLAS.ti brings state-of-the-art AI-powered tools directly into your analysis workflow. These features use the power of OpenAI technology, moving automatic data coding from a concept to a reality. This advanced capability helps you uncover important insights that might otherwise have been missed.

By leveraging this technology, you can reduce your overall data analysis time by more than 90%. Researchers have reported that automatic coding and summaries significantly speed up the initial analysis phase. Crucially, you remain firmly in control, ensuring you can still critically reflect on the most important findings while the AI handles the heavy lifting.

✨ Unmatched Cross-Platform Compatibility

You receive access to an impressive all-in-one platform experience right out of the box. This single package grants you full access to desktop apps for Windows and Mac, plus a powerful Web version for use in your browser.

Choosing how to work is easy. You can comfortably use the desktop apps or the Web version at no extra cost. Your projects are fully interchangeable across all platforms, ensuring you can seamlessly exchange work regardless of the device you or your team uses.

✨ Streamlined Collaborative Power

Working with your entire research team doesn't need to be complicated. ATLAS.ti Web simplifies the qualitative research process when working across distances or disciplines.

This platform enables real-time global collaboration. Easily invite your team members and start working together efficiently on shared projects. This focus on streamlined efficiency means your team can move forward faster, regardless of where they are located.

✨ Flexible Multi-User License Management

License management is redefined through the “My ATLAS.ti” system, which allows you to manage users and licenses with exceptional efficiency. This process is designed to streamline license management for teams and institutions.

You can share multi-user licenses broadly, with no restrictions on the people, seats, or machines involved. For maximum efficiency, when one user logs off, the seat instantly opens up for the next person. This method ensures maximum utilization of your purchased seats.

✨ Expert Live Support You Can Trust

When you need help, qualitative data experts are ready to assist. You benefit from Free Live Support available 24 hours a day, five days a week (24/5).

These qualitative data experts and ATLAS.ti specialists work around the clock to provide the expertise you need. We are committed to doing everything possible to help keep your analysis project running smoothly and uncompromised.

Use Cases

✨ Cutting Down Analysis Time by 90%

Analyzing large volumes of qualitative data often slows down research progress significantly. Instead of wading through massive amounts of text manually, you can leverage Intentional AI Coding. This powerful tool uses leading OpenAI technology to make reliable automatic data coding a reality.

By activating these features, researchers dramatically speed up the initial analysis and uncover crucial insights faster. You retain critical reflection and control, but the overall time spent on tedious coding is reduced by more than 90%.

🤝 Real-Time Collaboration for Global Teams

It shouldn't be complicated to work together when your team is spread out. ATLAS.ti Web simplifies the process, allowing seamless teamwork regardless of location.

Step 1: Invite team members easily to join your centralized project. Step 2: Collaborators work efficiently on coding and analysis in real time. Step 3: All changes are instantly synchronized, ensuring everyone stays current and productive.

💡 Maximizing Institutional License Value

This scenario addresses resource management for universities or large organizations needing QDA access for many users. The “My ATLAS.ti” license management streamlines access for everyone. You can share multi-user licenses widely without restrictions based on specific machines or seats.

When one user logs off after a session, the license seat instantly opens up for the next person who needs to work. This model ensures you gain an incredible efficiency that maximizes your investment.

💻 Working Anytime, Anywhere, on Any Platform

You need flexibility when balancing research activities. You shouldn't worry about compatibility or extra costs when switching devices. Start your project on the Windows desktop application one day, and then continue coding on your MacBook the next day.

If you're away from your personal computer, jump into the powerful Web version via a browser. Your projects are fully interchangeable across Mac, Windows, and Web, offering full compatibility with zero hassle.

🎤 Converting Audio Into Usable Transcripts

Dealing with recorded data requires accurate, timely transcription before analysis can begin. The AI Auto Transcription add-on lets you convert voice recordings like lectures and interviews into text.

Purchase a package based on the minutes you need; the process is fast and accurate. This saves significant preparation time, allowing you to dive straight into the coding process with high-quality text data.

✅ Getting Expert Support When You Need It Most

Sometimes, complex qualitative data analysis demands immediate specialized input. Imagine encountering a confusing data structure late at night. You benefit from Free Live Support provided by expert qualitative data specialists 24 hours a day, five days a week.

They work around the clock to help ensure your complex analysis project runs uncompromised and stays securely on track.

Pricing Overview for ATLAS.ti

Pricing range
Quote required
Pricing types
Free trial, Yearly subscription, Per seat pricing, Usage-based pricing

ATLAS.ti offers specialized license types tailored for different user groups, including students, educators, government agencies, and commercial organizations. Specific pricing is not publicly listed and requires requesting a custom quote through their online shop.

Plans & Pricing

Student Licenses

YearlyQuote required
Must be used solely for degree studies.
  • Specially priced license
  • Use of the full program version
  • For undergraduate, graduate and doctoral students
Request Price Quote

Educational Institutions

YearlyQuote required
For use in teaching and research only.
  • Unlimited number of members have access
  • Single annual license fee based on institution size
  • Upgrades included during the lease period
  • For educators and researchers at degree-granting institutions
Request Price Quote

Non-Commercial & Government

YearlyQuote required
  • For registered non-profit organizations, NGOs, government institutions, and supra-national organizations
  • Purchase orders accepted
Request Price Quote

Commercial Licenses

YearlyQuote required
  • For all types of commercial use
  • Covers training, non-academic research, consulting, and administration
  • Purchase orders accepted from businesses (excluding resellers)
Request Price Quote

AI Auto Transcription (Add-on)

YearlyUsage-based package pricing
Requires purchase of a valid ATLAS.ti Desktop license.
  • Convert voice recordings into text
  • Choose from various minute packages
  • Fast, accurate and flexible for interviews, lectures and meetings
  • 60 free minutes included with purchase of a regular license
Purchase Packages

ATLAS.ti pricing is structured according to your user type (Student, Educator, Commercial, or Government) and generally requires requesting a price quote to determine the final cost and license validity.

While exact dollar amounts aren't listed publicly, the following plans describe the intended audience for each license type. You can request a written quote valid for 60 days directly from their shopping cart.

Student Licenses

Price: Not explicitly stated Websites Supported: Not explicitly stated Best For: Undergraduate, graduate, and doctoral students Refund Policy: Not explicitly stated Other Features:

  • Specially priced license
  • Full program version access
  • License linked to degree studies

If you're studying for a degree and need powerful analytical tools without a heavy investment, the Student License is built just for you. It provides access to the full software features.

Educational Institutions

Price: Not explicitly stated (Implied annual license fee) Websites Supported: Not explicitly stated Best For: Educators and researchers at accredited, degree-granting institutions Refund Policy: Not explicitly stated Other Features:

  • Single annual license fee based on size
  • Unlimited number of member access to the software
  • Upgrades are included during the lease period

This license is ideal for universities and research centers. It lets an unlimited number of faculty and student members use the product under one annual fee, simplifying administrative tasks.

Non-Commercial & Government

Price: Not explicitly stated Websites Supported: Not explicitly stated Best For: Non-profit organizations, NGOs, national or local government institutions, and supra-national organizations Refund Policy: Not explicitly stated Other Features:

  • Structured for non-profit and public sector use
  • Purchase orders are accepted

This category supports public service and non-profit research needs. If your organization fits this description, this licensing path ensures you comply with relevant usage terms.

Commercial Licenses

Price: Not explicitly stated Websites Supported: Not explicitly stated Best For: All types of commercial use, training, consulting, non-academic research, and administration Refund Policy: Not explicitly stated Other Features:

  • Designed for business use and consulting
  • Purchase orders accepted from business customers

If you use qualitative data analysis for business or consulting projects, the Commercial License is the appropriate choice. It covers external training and non-academic activities.

ATLAS.ti offers a free trial for their main software, allowing you to test it before committing to a purchase. While the trial version doesn't include free transcription minutes, you do receive 60 free minutes for using the AI auto-transcription service once you purchase any full license. Remember that all licenses are handled by cleverbridge GmbH, and they require a written quote before processing purchase orders.

User Reviews

User feedback, although currently based on a very small sample of Trustpilot reviews, suggests strong dissatisfaction with specific aspects of the service and functionality. The core application seems functional, but severe logistical frustrations are reported, particularly surrounding support responsiveness and transcription reliability.

One reviewer noted that the app appeared to work well but later lost a transcript. This required the user to repurchase expensive usage credits to re-transcribe the data.

Subsequently, customer support was described as "dreadful," unhelpful, and treating the paying user like an "inconvenience" when they sought reimbursement for the data loss. ⚠️ Another major issue revolves around trial access.

The trial is advertised as having "no functional limitations," but users report that it is heavily restricted—documents must be under 500 words, and uploading desktop projects is impossible. Potential users should carefully weigh the software’s advertised strengths, like its advanced AI, against these reported failures in support and trial transparency.

What users say elsewhere

Alex D.
· Trustpilot · June 20, 2025
1.0 / 5

The app seems to work well, but it lost a transcript, forcing me to repurchase expensive credit time. Customer support was dreadful about refunding the charge. The representative spoke like I was an inconvenience and didn't know what I was talking about. I suggest using a more reliable program.

Maria L.
· Trustpilot · April 13, 2025
1.0 / 5

The website claims the 5-day trial has 'no functional limitations,' but it's heavily restricted and therefore useless. Projects can't be uploaded from the desktop. Individual documents must be under 500 words, which doesn't reflect real-world functionality.

No reviews yet.

Write a Review

Write a Review for ATLAS.ti
0/100 characters
0/2000 characters

Why use ATLAS.ti?

Stop wading through mountains of data and start accessing true efficiency. Choosing ATLAS.ti means leveraging cutting-edge technology designed to expedite your research without sacrificing critical reflection. You gain maximum control and incredible speed for your work.

Here are the key advantages of using ATLAS.ti:

  • Harness Intentional AI Coding: Reduce your overall data analysis time by more than 90%. This is possible using powerful OpenAI-enabled tools that make reliable automatic data coding a reality.
  • Unmatched License Flexibility: Use “My ATLAS.ti” to streamline license management. You can efficiently share multi-user licenses with no restrictions on people, seats, or machines; the seat instantly opens up for the next user when someone logs off.
  • Real-Time Global Collaboration: The ATLAS.ti Web version simplifies team efficiency. Easily invite members and collaborate effectively on your projects in real-time, no matter where you are.
  • Full Compatibility, Zero Hassle: Work comfortably on Windows, Mac, or the Web knowing your projects are fully interchangeable across all platforms at no extra cost.
  • Expert Support When You Need It: Access Free Live Support 24/5 from expert qualitative data specialists ready to help ensure your analysis project runs uncompromised. 💡

Ready to transform your workflow with ATLAS.ti?

Try it nowView pricing

ATLAS.ti Alternatives

Other tools in the Qualitative Data Analysis category

ATLAS.ti vs NVivo
ATLAS.ti vs Dovetail

Frequently Asked Questions

How long is a price quote valid after I request it?

When you request a written quote, it will be made available instantly as a PDF document. This written quote is guaranteed to be valid for a period of 60 days from the date it is generated.

How does the multi-user licensing work for teams? Is it strictly per seat?

ATLAS.ti uses a flexible floating license system managed through 'My ATLAS.ti.' There are no restrictions on how many people or machines can access the pool. When one user logs out, the license seat immediately becomes available for the next teammate.

When does my annual license period officially begin?

The license period begins immediately on the date of your purchase. It does not start on the date you first activate the software or begin using it.

Can I use the AI auto-transcription service with the ATLAS.ti Web version?

No. The AI auto-transcription packages are only compatible and usable with the ATLAS.ti Desktop applications. You must have a valid desktop license, or trial, to use these minutes.

What happens to my purchased transcription minutes if my regular license expires?

If your license becomes invalid or expires, you will temporarily be unable to use any remaining minutes. Once you obtain and activate a valid license again, your transcription minutes will automatically be restored for use.

How secure is the data I upload for the AI auto-transcription service?

Your privacy is taken seriously; all uploaded files are encrypted during both transfer and storage. Files are deleted after transcription is complete in accordance with the company's privacy policy, and only you can access the content.

What payment methods are accepted for commercial purchases?

ATLAS.ti accepts major credit cards, PayPal, and Google Pay. Businesses, educational institutions, and government agencies can also arrange payment via bank transfers or official purchase orders.

Do I get any training or learning materials after I purchase a license?

Yes, you have access to various resources through the Research Hub. These include product tutorials, expert research guides, and e-learning training; you can also book live online training sessions.

Who should buy the specialized Commercial License?

The Commercial License is appropriate for all business types requiring qualitative data analysis. This covers non-academic research, internal administration, consulting work, and external training purposes.

What languages are supported by the AI transcription feature?

The AI transcription system supports a wide variety of languages. You can choose a specific language to enhance accuracy, or the system can automatically detect the language in your audio file.

Where do I go if I need to ask about a refund or cancellation?

All matters concerning payment, shipping, and refunds are managed directly by ATLAS.ti's sales fulfillment partner, cleverbridge GmbH. You should contact them regarding order-related issues.

Does ATLAS.ti offer an explicit Service Level Agreement (SLA) for support response times?

Not explicitly stated on the official site. The company emphasizes that Free Live Support is available 24 hours a day, five days a week, delivered by specialized qualitative data experts.

Ready to try ATLAS.ti? Check out the official site or pricing.
Visit Website See Pricing