GetResponse vs iContact

This comparison pits GetResponse’s powerful, all-in-one scalability against iContact’s promised simplicity and low starting price. The key difference isn't features, but fundamental reliability and customer trust. GetResponse offers guaranteed growth tools and exceptional support for scaling businesses. iContact’s low price is overshadowed by severe user reports of billing and support misconduct.

GetResponse
GetResponse

Exceptional support meets scalable marketing automations.

Recenzja Ciroapp
4.6
#2 in Email marketing

We found GetResponse to be an exceptionally powerful and affordable platform offering limitless features like autoresponders, automation workflows, and newsletters, designed specifically for scaling businesses. Customer support is consistently praised as immediate and highly knowledgeable, mitigating the platform’s initial navigation complexity. Overall, GetResponse provides superior value, high deliverability, and proactive guidance through its industry-leading onboarding calls.

Zalety

  • Industry-leading 24/7 customer support (fast, professional, and real people).
  • Personalized onboarding calls offer detailed, tailored guidance.
  • Reliable email deliverability rate (reported 99%).
  • Supports unlimited newsletters, landing pages, and automations.

Wady

  • Strict no-refund policy for annual subscriptions.
  • Navigation can be confusing for new users starting out.
  • Landing page editor interface is perceived as needing a modernization update.
  • Pricing scales significantly based on contact list size.
Pricing
$19/mo
Free trial30 days
Money-back
Najlepsze dla
E-commerce businesses needing abandoned cart recovery and sales funnels, Creators focused on monetizing content with webinars and AI course tools, Marketing agencies requiring multi-user access and deep marketing automation
iContact
iContact

Przystępne Plany, Ryzykowna Usługa.

Recenzja Ciroapp
1.8
#17 in Email marketing

Zauważamy, że iContact zapewnia podstawowe narzędzia e-mail marketingowe, w tym solidną pomoc AI i przystępne ceny początkowe wynoszące zaledwie 9 USD miesięcznie. Jednak znaleźliśmy opinie zewnętrzne budzące niepokój, z naciskiem na poważne problemy związane z niezawodnością platformy, lukami w zabezpieczeniach oraz skrajnie słabą obsługą klienta w zakresie rozliczeń i anulowania. Ogólnie rzecz biorąc, nie możemy polecić iContact, dopóki te podstawowe problemy ze wsparciem i bezpieczeństwem nie zostaną stanowczo rozwiązane.

Zalety

  • Przystępne ceny zaczynające się od 9 USD miesięcznie.
  • Zawiera Asystenta Treści Opartego na AI, aby przełamać blokadę pisania.
  • Prosty kreator e-maili metodą "przeciągnij i upuść" z setkami szablonów.
  • Oferuje hojny 30-dniowy okres próbny z pełnym dostępem.

Wady

  • Klienci zgłaszają drapieżne praktyki rozliczeniowe i odmowę wydania zwrotów pieniędzy.
  • Poważne problemy ze wsparciem; przedstawiciele są często wymijający i nieprofesjonalni.
  • Przestoje platformy, w tym awarie w weekendy świąteczne.
  • Zgłaszane ryzyko naruszenia bezpieczeństwa, pomimo zapewnień o przyjazności dla użytkownika.
Pricing
$9/mo
Free trial30 days
Money-back
Najlepsze dla
Sole proprietors needing the absolute lowest starting monthly price, Users focused entirely on basic email newsletters with small lists (under 500 contacts)
Szybki werdykt
Wybierz GetResponse jeśli you need a powerful all-in-one platform with predictable scaling, reliable 24/7 support, and integrated tools like webinars and sales funnels.
Wybierz iContact jeśli you are a budget-conscious solo marketer focusing only on basic email newsletters and starting with fewer than 500 contacts.

OGetResponse

GetResponse is a scalable email marketing and automation platform designed for entrepreneurs, ecommerce stores, and Global Brands. It helps you manage and automate channels you own, like email, your website, landing pages, and SMS. You can use powerful, smart AI tools to personalize campaigns and launch products faster. It's trusted by over 350,000 customers worldwide. 💡

OiContact

iContact to łatwa i przystępna cenowo platforma e-mail marketingowa, zaprojektowana specjalnie dla małych firm i rozwijających się przedsiębiorstw. To potężne narzędzie pomaga zrewolucjonizować strategię marketingową bez rujnowania budżetu. Dzięki planom zaczynającym się już od 9 USD miesięcznie, oferuje elastyczne ceny, które pasują do każdego budżetu, zapewniając brak ukrytych opłat. Od 2003 roku iContact wspiera tysiące firm, pomagając im efektywnie wysyłać miliardy e-maili. ✅ Możesz zacząć tworzyć oszałamiające e-maile marketingowe już teraz dzięki bezpłatnemu 30-dniowemu okresowi próbnemu, który zapewnia pełny dostęp do platformy.

Najważniejsze

Szybcy zwycięzcy według kategorii na pierwszy rzut oka.
Ease of Use
Both use drag-and-drop builders for emails. GetResponse is feature-rich but can feel complex; iContact is marketed as simple but users reported setup difficulties.
Remis
Feature Set
GetResponse offers superior functionality including unlimited automations, sales funnels, webinars, and powerful AI asset creation. iContact is limited to basic email sending.
Value for Money
GetResponse provides unlimited core features and predictable, reliable service for predictable costs. iContact’s low price doesn't justify the reported significant reliability and billing risks.
Customer Support
GetResponse provides highly praised, professional, 24/7 support and onboarding calls. iContact's support is widely reported as evasive and failing to honor billing commitments.
Scalability
GetResponse supports robust scaling up to 100k contacts, with dedicated Enterprise tools like dedicated IP and SMS marketing. iContact lacks the required advanced tools for large scale.
Reliability & Trust
GetResponse maintains 99% deliverability and praised service. iContact suffers from reported platform outages, alleged security breaches, and extensive billing misconduct.

Porównanie funkcji

Porównaj kluczowe funkcje obok siebie
Starting Monthly Price (Annual)
GetResponse:$15.58/mo (1k contacts)
iContact:$9/mo (500 contacts)
GetResponse
Free Trial Duration
GetResponse:30 Days
iContact:30 Days
Remis
Advanced Marketing Automation
GetResponse:Unlimited Workflows
iContact:Basic segmentation only
GetResponse
Unlimited Email Sends
GetResponse:True
iContact:Not explicitly stated
GetResponse
Unlimited Landing Pages
GetResponse:True
iContact:False
GetResponse
AI Content Assistance
GetResponse:Email, Landing Page & Course Generator
iContact:Content Assistant for ideas
Remis
Integrated Webinars
GetResponse:True (Creator Plan)
iContact:False
GetResponse
SMS Marketing
GetResponse:True (Enterprise Plan)
iContact:False
GetResponse
Abandoned Cart Recovery
GetResponse:True (Marketer Plan)
iContact:False
GetResponse
Dedicated Sales Funnel Builder
GetResponse:True
iContact:False
GetResponse
High Deliverability Rate
GetResponse:99% Reported
iContact:Not reported
GetResponse
24/7 Live Chat Support
GetResponse:True (Industry-leading)
iContact:Listed, but heavily criticized
Remis
Personalized Onboarding Calls
GetResponse:True
iContact:Not explicitly listed
GetResponse
Advanced Contact Scoring
GetResponse:True
iContact:Not listed
GetResponse
E-commerce Integrations
GetResponse:30+ dedicated integrations
iContact:General third-party integrations
Remis
Mobile Push Notifications
GetResponse:True (Marketer+)
iContact:False
GetResponse
Pre-designed Email Templates
GetResponse:Yes
iContact:Hundreds
Remis
Clear Refund Policy
GetResponse:Strict No-Refund Stated
iContact:Not explicitly stated/Reported predatory
GetResponse
Users/Seats Included
GetResponse:3 up to Unlimited
iContact:Not explicitly stated
GetResponse
Reported Platform Outages
GetResponse:None Reported
iContact:Reported during peak times
Remis
Feature Comparison Summary
14
GetResponse
6
Ties
0
iContact

Features Overview

Podkreślamy główne różnice i wybieramy zwycięzcę dla każdej funkcji.

Support & Reliability

GetResponse offers praised 24/7 support; iContact reports severe support failure and outages.

GetResponse

GetResponse users consistently praise the 24/7 live chat support as fast and professional. They offer personalized onboarding calls, cited as a "GAME CHANGER" for rapid setup. GetResponse reports a strong 99% deliverability rate, ensuring stability. iContact lists various support channels but reviews report representatives are evasive and unhelpful when issues arise. iContact users also cited significant platform downtime, even during important holiday weekends. This reliability gap makes GetResponse the only dependable choice for critical business communications.

Marketing Automation Depth

GetResponse provides unlimited, deep automation; iContact focuses only on basic segmentation.

GetResponse

GetResponse offers unlimited automation workflows, autoresponders, and features like cart recovery in its Marketer plan. GetResponse empowers users to build complex customer journeys for welcomes or win-back campaigns. iContact features robust contact management for segmentation based on audience behavior. iContact does not explicitly list advanced automation like funnels or cart recovery. If you plan to scale or automate sophisticated, multi-step sequences, GetResponse is necessary.

All-in-One Capabilities

GetResponse is a true all-in-one suite; iContact is primarily a focused email sender.

GetResponse

GetResponse integrates unlimited landing pages, automated sales funnels, and a website builder. The Creator plan even includes an AI course creator and webinar hosting for monetization. iContact focuses development on its core drag-and-drop email builder and a large template library. iContact lacks integrated features for building sales funnels or advanced web assets like GetResponse. GetResponse provides far broader functionality for businesses that want to consolidate their tools.

Starting Pricing & Risk

iContact is cheaper upfront ($9/mo), but GetResponse offers lower risk and clear value for scale.

GetResponse

GetResponse starts at $15.58/month (annual) for 1k contacts, including extensive automation features. GetResponse offers predictable scaling costs based on list size, without surprise fees. iContact starts lower at $9/month for 500 contacts, a budget-friendly entry point for new users. iContact reviews report unauthorized charges, deceptive renewal practices, and significant financial risk. GetResponse provides higher value and predictability despite a slightly higher entrance price.

Advanced Features

GetResponse supports complex multi-channel campaigns; iContact supports email newsletters only.

GetResponse

GetResponse offers integrated SMS marketing, mobile push notifications, and webinar hosting in dedicated plans. This allows GetResponse users to reach customers across diverse owned channels. iContact has no support for SMS marketing, webinars, or web push notifications. iContact's feature set is limited to email and basic contact management. For modern multi-channel marketing efforts, GetResponse is the only viable choice.

AI Tool Integration

GetResponse uses AI to build assets; iContact uses AI mostly for content ideas.

GetResponse

GetResponse features generative AI for creating entire emails and landing pages quickly. GetResponse also includes an AI course tool in its Creator plan for educators. iContact uses an AI-Powered Content Assistant designed to help overcome writer's block. iContact's AI is helpful for copy, but GetResponse offers deeper AI functionality across diverse marketing assets. GetResponse integrates AI more deeply into the product creation workflow.

Nasz werdykt

Obiektywne wskazówki oparte na funkcjach, cenach i dopasowaniu użytkownika.

This comparison has a clear winner: GetResponse is the only safe and reliable choice for serious professionals. It’s a debate between a powerful, stable growth engine and a system plagued by critical user complaints. GetResponse excels as a comprehensive, all-in-one marketing suite designed for scaling businesses. It offers unlimited automations, landing pages, and even dedicated tools like webinars and AI course creation. GetResponse delivers predictable results supported by a highly praised 24/7 customer service team. iContact is marketed on its ultra-low starting price of $9/month for small lists. It offers a strong AI content assistant and hundreds of quick templates for simple email creation. iContact’s focus is on providing basic email functionality affordably. The decisive factor is operational trust and financial reliability, where iContact totally collapses. GetResponse provides predictable costs and proven 99% deliverability. iContact users report widespread predatory billing, secret annual renewals, and evasive support responses regarding refunds. Choose GetResponse if you need a feature-rich platform like funnels and advanced automation with zero risk of service failure. Avoid iContact unless you are certain the company has fixed its documented, severe issues with customer service and unethical billing practices.

Najczęściej zadawane pytania

Which is better for small budgets: GetResponse or iContact?

iContact has a slightly cheaper entry point, starting at $9 per month for 500 contacts. GetResponse starts higher at $15.58 monthly for 1k contacts, but includes far more features. However, iContact users report unauthorized, secret charges, making GetResponse the safer financial choice long-term.

Does GetResponse have better support than iContact?

Yes, GetResponse is strongly favored. GetResponse offers exceptional 24/7 live chat support plus personalized setup onboarding calls. iContact's support is widely accused of being unhelpful, evasive, and refusing to process simple cancellation requests.

Which platform offers deeper marketing automation?

GetResponse clearly offers deeper automation. GetResponse provides unlimited marketing automation workflows and essential tools like abandoned cart recovery. iContact focuses more on basic contact segmentation and lacks integrated funnels or deep workflow creation capabilities.

Can I create landing pages and funnels in iContact like I can in GetResponse?

No. GetResponse offers unlimited landing pages and a dedicated sales funnel creator standard in paid plans. iContact focuses exclusively on email creation and doesn't explicitly support these advanced web asset tools.

Is iContact's low starting price a good value?

The initial $9/month price for iContact is very low for email marketing. However, severe user reviews citing predatory billing and secret renewals indicate the potential hidden costs are extremely high. GetResponse offers better value via its stability and feature depth.

Which tool is better for selling online courses?

GetResponse is better for content creators. Its Creator plan explicitly includes an AI course creator, webinar hosting, and zero transaction fees for student sales. iContact offers no specific features for content monetization or course delivery.

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