Mailgun vs SMTP.com

Mailgun and SMTP.com are both dedicated infrastructure providers for email delivery. Mailgun excels with fast support and a flexible developer toolkit built on strong APIs. SMTP.com focuses heavily on high-volume scalability and specific reputation monitoring, despite mixed user reviews. Here is how to decide between the two proven platforms.

Mailgun
Mailgun

Consegna email affidabile con potenti strumenti per sviluppatori.

Ciroapp review
4.4
#3 in Transactional Email

Riteniamo che Mailgun offra un'affidabilità eccezionale e potenti funzionalità apprezzate dagli utenti tecnici. Il supporto è costantemente valutato come veloce e molto competente, anche al di fuori dell'orario lavorativo. Nel complesso, Mailgun è una scelta eccellente per le aziende che danno priorità a un'alta deliverability e a una flessibile integrazione API.

Pro

  • Fornisce solide prestazioni di consegna delle email, raggiungendo costantemente le caselle di posta.
  • L'assistenza clienti è veloce, reattiva e molto competente.
  • L'implementazione dell'API è semplice, con strumenti per sviluppatori ricchi e flessibili.
  • Offre analisi dettagliate su consegna, rifiuti, aperture e clic.

Contro

  • L'interfaccia della dashboard è talvolta descritta come ingombrante.
  • Il prezzo diventa costoso man mano che il volume di invio aumenta.
  • Il tempo di risposta iniziale per il supporto può essere occasionalmente lento.
Pricing
Non esplicitamente indicato
Free trial
Money-back
Best for
Developers building complex application workflows, Teams prioritizing consistent, fast technical support, Companies that need a flexible, modular email toolkit
SMTP.com
SMTP.com

Deliverability solida con recensioni contrastanti.

Ciroapp review
3.2
#4 in Transactional Email

SMTP.com mira ad assicurare una consegna email affidabile con soluzioni adattate a varie dimensioni aziendali. Tuttavia, le recensioni degli utenti rivelano alcune incoerenze. Nel complesso, pensiamo che SMTP.com fornisca funzionalità, ma l'esperienza di consegna e di supporto potrebbe aver bisogno di miglioramenti.

Pro

  • Configurazione semplice
  • Buona consegna delle email in alcuni casi
  • Reportistica dettagliata
  • Opzioni di IP dedicato

Contro

  • Deliverability incoerente
  • La reattività del servizio clienti varia
  • Politica di cancellazione di 30 giorni
  • Malfunzionamenti intermittenti segnalati
Pricing
$25/mo
Free trial
Money-back
Best for
Small businesses needing clear, budget-friendly pricing tiers, Users focused purely on high volume SMTP relay sending, Businesses that explicitly require the Reputation Defender tools
Verdetto rapido
Scegli Mailgun se you are a developer needing a modular email toolkit and reliable, fast-responding technical support.
Scegli SMTP.com se you are a high-volume sender needing dedicated support and specific reputation monitoring add-ons like Reputation Defender.

Informazioni suMailgun

Mailgun è un fornitore di servizi di consegna e invio email progettato per l'adattabilità. Riconosce che i tuoi obiettivi aziendali e il tuo pubblico sono unici. È costruito per darti la leva di cui hai bisogno con un fornitore di cui ti puoi fidare. Invece di piani rigidi, Mailgun offre soluzioni su misura che corrispondono alla tua attuale strategia aziendale. ✅

Informazioni suSMTP.com

SMTP.com offre una suite completa per la consegna delle email, progettata per far sì che i tuoi messaggi arrivino nelle caselle di posta dei destinatari. ✨ Offrono soluzioni per tutti, dalle piccole imprese a chi invia grandi volumi. Con oltre 20 anni di esperienza, SMTP.com si concentra sulla deliverability e sul supporto esperto.

Punti salienti

Vincitori rapidi per categoria a colpo d'occhio.
Ease of Use
SMTP.com makes setup quick and easy, allowing sends within minutes. Mailgun users sometimes report the dashboard is clunky and onboarding can be inconsistent.
Feature Set
Mailgun offers a highly flexible and modular toolkit with strong, built-in analytics. SMTP.com's advanced features often require purchasing 20% add-ons.
Value for Money
SMTP.com is more transparent and cheaper at low volumes. Mailgun provides superior reliability and support, which justifies its potentially higher cost structure.
Pareggio
Customer Support
Mailgun consistently receives high marks for fast, knowledgeable, and responsive support staff. SMTP.com’s customer service responsiveness is reported to vary widely.
Integration Options
Mailgun emphasizes its powerful, flexible API and modular nature perfect for mixing with other tools. SMTP.com focuses primarily on a solid Email Relay API.
Scalability
Both platforms are built for scale; Mailgun offers flexibility for evolving goals. SMTP.com explicitly handles scaling from thousands to billions.
Pareggio

Confronto delle funzionalità

Confronta le funzionalità chiave fianco a fianco
Primary Focus
Mailgun:Developer Tooling & Flexibility
SMTP.com:Deliverability & High Volume
Pareggio
Dedicated IP availability
Mailgun:Not explicitly specified
SMTP.com:Yes (Starter, Growth, Business plans)
SMTP.com
Shared IP option
Mailgun:Not explicitly specified
SMTP.com:Yes (Essential plan)
SMTP.com
Email Relay API Access
Mailgun:Strong API and analytics for deliverability
SMTP.com:Yes (Email Relay API)
Pareggio
Reputation Monitoring Tool
Mailgun:Strong analytics insights
SMTP.com:Reputation Defender (Add-on, 20% cost)
Pareggio
Customer Data Insights
Mailgun:Yes (Forrester collab data-backed)
SMTP.com:Insight Engine (Add-on, 20% cost)
Pareggio
Support Quality (User reported)
Mailgun:Fast, knowledgeable support
SMTP.com:Varies, sometimes inconsistent
Pareggio
Onboarding Assistance
Mailgun:Can be inconsistent for beginners
SMTP.com:Quick and easy, managed onboarding
Pareggio
Scalable Infrastructure
Mailgun:Flexible, fits changing goals
SMTP.com:Highly scalable (thousands to billions)
Pareggio
Customizable Solutions
Mailgun:Yes (Tailored delivery)
SMTP.com:Yes (Dedicated platform for high volume)
Pareggio
Usage-based Pricing
Mailgun:Yes (Pricing scales)
SMTP.com:Yes (Plans 50k to 1M emails)
Pareggio
Dedicated Account Manager
Mailgun:Not explicitly specified
SMTP.com:Yes (High Volume senders)
SMTP.com
Refund/Cancellation Policy
Mailgun:Not specified
SMTP.com:30-day policy, requires support contact
SMTP.com
Reported Deliverability
Mailgun:Reliable email delivery (user reported)
SMTP.com:Inconsistent deliverability reported
Pareggio
Minimum Monthly Price
Mailgun:Starts at 8217 (variable)
SMTP.com:$25 (50,000 emails)
Mailgun
Dashboard Feel
Mailgun:Can be clunky, but improving
SMTP.com:Simple but powerful UI reported
Pareggio
Feature Comparison Summary
1
Mailgun
11
Ties
4
SMTP.com

Features Overview

Evidenziamo le principali differenze e scegliamo un vincitore per ogni funzionalità.

Customer Support

Mailgun’s support is consistently praised as fast and knowledgeable by users. SMTP.com’s support responsiveness reportedly varies a lot.

Mailgun

Mailgun users highlight the support team for being fast, knowledgeable, and responsive. Issues are resolved quickly with clear guidance from Mailgun staff. This speed and quality are major pros for Mailgun and its customers. SMTP.com includes "Reliable Expert Support" on all its pricing tiers. However, user experiences with SMTP.com support responsiveness are reported to be inconsistent. High-volume senders do get a dedicated account manager from SMTP.com. The key difference is Mailgun's consistency versus the inconsistency reported for SMTP.com. If timely technical assistance is critical, Mailgun offers a noticeable advantage here.

Developer APIs

Mailgun offers a more flexible and modular toolkit built for complex API integrations. SMTP.com provides a functional Email Relay API.

Mailgun

Mailgun emphasizes its strong API and analytical tools designed for developers. It's built as a modular toolkit that adapts easily to changing goals. Mailgun is suitable for highly customized transactional email workflows. SMTP.com offers a robust Email Relay API for sending transactional and marketing emails. This API is reliable and easily integrated into applications. SMTP.com focuses more on infrastructure reliability than deep API flexibility. Mailgun wins if you need to continually tailor solutions and integrate deeply with various tools. SMTP.com is best for straightforward SMTP relay needs.

Deliverability & Reliability

Mailgun users report reliable delivery, while SMTP.com faces reports of inconsistent performance. Both tools prioritize inbox placement.

Mailgun

Mailgun is frequently praised by users for its reliable email delivery and strong inbox performance. It uses data-backed insights to help maintain deliverability status. Mailgun aims for proof-based outcomes, not just promises. SMTP.com focuses heavily on deliverability due to 20+ years of experience in the field. Despite this focus, SMTP.com users have reported inconsistent deliverability and intermittent failures. SMTP.com's dedicated IP options help personalize reputation control.

Reputation Management Tools

SMTP.com offers specialized add-ons, whereas Mailgun relies on general strong analytics. SMTP.com provides a separate tool for protection.

SMTP.com

SMTP.com offers the Reputation Defender as an optional add-on for 20% of the plan cost. Reputation Defender proactively monitors lists and suppresses invalid addresses from your sends. This is a specific tool dedicated to safeguarding sender reputation. Mailgun offers strong analytics and data insights to help users manage their reputation actively. Its flexible nature allows you to tailor solutions based on performance data. While Mailgun provides the data, SMTP.com provides a specific, automated list cleaning tool. If specialized list monitoring is mandatory, choose SMTP.com’s add-on.

Pricing Transparency

SMTP.com has clear, tiered pricing starting low for entry-level senders. Mailgun's pricing is less transparent initially, often needing custom quotes.

SMTP.com

SMTP.com provides clear monthly plans starting at $25 for 50,000 emails sent. Their tiers are visible up to 1,000,000 emails for $500/month. This structure makes budgeting simple for low and mid-volume senders. Mailgun's pricing is highly flexible but less clear for newcomers; the starting price listed is 8217. This suggests Mailgun’s structure leans toward tailored, usage-based, or custom enterprise quotes sooner. If you need simple, clear-cut pricing right away, SMTP.com is the better choice. Mailgun's value shines as usage and complexity grow.

Onboarding Experience

SMTP.com focuses on quick, effortless setup to start sending emails immediately. Mailgun's setup experience can sometimes be uneven for beginners.

SMTP.com

SMTP.com emphasizes managed onboarding, claiming you can send your first email within minutes of signing up. This quick start process is beneficial for teams needing speedy deployment. It removes friction during the initial configuration steps. Mailgun users suggest that onboarding can sometimes be inconsistent for beginners getting started. Once configured, developers praise Mailgun's versatility and API. SMTP.com is rated higher for initial ease of use and getting immediately operational. Mailgun requires more technical comfort during setup.

Il nostro verdetto

Guida obiettiva basata su funzionalità, prezzi e adattamento dell'utente.

Mailgun and SMTP.com are dedicated delivery services, but they target different users entirely. If reliability and superior developer support are non-negotiable, Mailgun is the clear winner here. SMTP.com serves better for those prioritizing massive infrastructure scale and simple budget planning. Mailgun’s superpower is its highly praised support and flexible, modular toolkit built on strong APIs. Mailgun users report fast, knowledgeable help, ensuring critical issues are resolved quickly. Mailgun provides strong analytics and data-backed insights to continuously fine-tune your sending strategy. SMTP.com excels at providing clear, tier-based pricing for moderate to high volumes, starting at $25. SMTP.com offers specialized add-ons like Reputation Defender, dedicated to proactive list sanitation. High-volume senders also benefit from SMTP.com’s dedicated account managers. The core decision comes down to consistent support quality versus pricing clarity at the entry level. Mailgun provides excellent support and reliability but its pricing is less transparent initially. SMTP.com's setup is simple and pricing is clear, but support consistency is a user concern. Choose Mailgun if you run complex transactional or marketing operations requiring robust APIs and reliable delivery above all else. Go with SMTP.com if you need simple, affordable, high-volume relay sending and prioritize budget clarity.

Domande frequenti

Which tool is more reliable: Mailgun or SMTP.com?

Mailgun is generally more reliable based on collective user reviews and ratings. Mailgun users frequently praise its consistent delivery and reliable sending performance. SMTP.com users sometimes report concerns about intermittent failures and inconsistent delivery.

Is SMTP.com better for small businesses requiring clear pricing?

Yes, SMTP.com is more transparent at lower volumes starting at $25 for 50,000 emails. Mailgun's starting price is listed vaguely, suggesting higher initial costs. SMTP.com offers a simple entry point for budget clarity.

Does Mailgun offer specific reputation protection tools like SMTP.com?

SMTP.com offers the Reputation Defender add-on for automated list monitoring and health. Mailgun relies more on strong general analytics and detailed data-backed insights. Both help, but SMTP.com has a specialized, named feature.

Which service provides faster customer support, Mailgun or SMTP.com?

Mailgun consistently wins in customer support based on user reviews. Mailgun reviewers call help fast and knowledgeable with clear guidance provided. SMTP.com’s support responsiveness is reported as varying widely.

Which platform is primarily built for developers, Mailgun or SMTP.com?

Mailgun is explicitly designed as a flexible, modular developer toolkit built on strong APIs. While SMTP.com is functional for relay, Mailgun excels in customization and developer enablement features.

Does SMTP.com offer scaling benefits that Mailgun does not?

SMTP.com explicitly highlights scaling from thousands to billions of emails monthly. They offer a dedicated platform structure for high-volume senders. Mailgun offers flexibility, but SMTP.com focuses keenly on infrastructure scale.

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