Drip vs GetResponse
Choosing between Drip and GetResponse? It's like picking between a laser-focused scalpel and a versatile Swiss Army knife. Drip is built for B2C e-commerce with deep segmentation. GetResponse offers a broader, all-in-one marketing toolkit. Here's how to decide.
Powerful for e-commerce, but check the support.
We find Drip to be a highly capable email automation platform built specifically for B2C e-commerce. Its visual builder and smart segmentation are standout features for creating personalized customer journeys. Overall, it's a strong choice for online brands, provided your team can manage the learning curve and verify support levels.
Avantages
- Excellent visual workflow builder for automation
- Deep e-commerce integrations (Shopify, WooCommerce)
- Powerful, behavior-based segmentation tools
- Free migration for large lists (17,500+)
Inconvénients
- Pricing can become expensive as contacts scale
- Some users report slow or inconsistent customer support
- Requires integration with compatible platforms
- Advanced features may have a learning curve
Un support exceptionnel rencontre des automatisations marketing évolutives.
Nous avons trouvé GetResponse être une plateforme exceptionnellement performante et abordable, offrant des fonctionnalités illimitées comme les auto-répondeurs, les flux d'automatisation et les newsletters, conçue spécifiquement pour les entreprises en croissance. Le service client est constamment salué comme immédiat et très compétent, atténuant la complexité initiale de navigation de la plateforme. Dans l'ensemble, GetResponse offre une valeur supérieure, une délivrabilité élevée et des conseils proactifs grâce à ses appels d'intégration de référence dans l'industrie.
Avantages
- Assistance client 24h/24 et 7j/7 de premier ordre (rapide, professionnelle et des vraies personnes).
- Les appels d'intégration personnalisés offrent des conseils détaillés et adaptés.
- Taux de délivrabilité des emails fiable (rapporté à 99 %).
- Prise en charge des newsletters, pages de destination et automatisations illimitées.
Inconvénients
- Politique de non-remboursement stricte pour les abonnements annuels.
- La navigation peut être déroutante pour les nouveaux utilisateurs.
- L'interface de l'éditeur de pages de destination semble nécessiter une mise à jour de modernisation.
- La tarification augmente considérablement en fonction de la taille de la liste de contacts.
À propos deDrip
Drip is an email marketing automation platform built for B2C companies that sell online. Whether you're an e-commerce brand, a course creator, or a travel provider, it gives you the tools to move beyond generic newsletters. It's designed to be a powerful yet simple engine for driving revenue through personalization. 💡
À propos deGetResponse
GetResponse est une plateforme évolutive de marketing par email et d'automatisation conçue pour les entrepreneurs, les boutiques ecommerce et les marques mondiales. Elle vous aide à gérer et à automatiser les canaux que vous possédez, comme l'email, votre site web, les pages de destination et les SMS. Vous pouvez utiliser de puissants outils d'IA intelligents pour personnaliser les campagnes et lancer des produits plus rapidement. Elle est utilisée par plus de 350 000 clients dans le monde. 💡
Points forts
Comparaison des fonctionnalités
Aperçu des fonctionnalités
Nous mettons en évidence les principales différences et désignons un gagnant pour chaque fonctionnalité.
Automation Power
Drip focuses on deep, behavior-driven e-commerce flows. GetResponse offers limitless marketing automation across more channels.
Drip's automation is built for online stores. You can create workflows for browse abandonment, post-purchase follow-ups, and win-back campaigns. All plans include powerful, behavior-based segmentation. GetResponse provides unlimited marketing automation workflows on its Marketer plan and above. You can build complex journeys that include email, SMS, webinars, and sales funnels. The key difference is scope. Drip's automation is laser-focused on maximizing e-commerce revenue. GetResponse's automation is broader, nurturing leads through a multi-channel funnel. **Winner: Drip for e-commerce, GetResponse for versatility.**
Pricing & Value
Drip's cost scales directly with your contact count. GetResponse's tiered plans offer more predictable, all-inclusive pricing.
Drip uses a usage-based model starting at $39/month for 2,500 contacts. You pay for active people, and all plans include unlimited sends. The price climbs steadily as your list grows. GetResponse's Starter plan begins at $19/month for 1,000 contacts (monthly billing). Each tier (Starter, Marketer, Creator) adds features and user limits, but all include unlimited emails and automations. Drip can become expensive quickly for large lists. GetResponse's fixed tiers provide better value as you scale features, not just contacts. **Winner: GetResponse for most businesses scaling on a budget.**
Customer Support
GetResponse offers industry-leading 24/7 support. Drip's support is good but less accessible on lower-tier plans.
GetResponse provides 24/7 live chat support to all paying customers. Their support team is consistently rated 5 stars, with personalized onboarding calls available. Drip offers email support to all paid users. Live chat is only available on plans costing $99/month or more. They report a 97.3% satisfaction score. GetResponse's always-available, high-quality support is a major differentiator. Drip's support is reliable but gated behind higher price points. **Winner: GetResponse, hands down.**
E-commerce Focus
Drip is purpose-built for online stores. GetResponse offers strong e-commerce tools as part of a wider platform.
Drip was designed from the ground up for B2C brands. It integrates deeply with Shopify, WooCommerce, and BigCommerce. Its core features—behavioral segmentation, cart abandonment, and product recommendations—are tailored for online sales. GetResponse includes e-commerce features like cart recovery and product recommendations, primarily in its Marketer plan. It's a powerful option but not its sole focus. Drip's specialization means a smoother setup and more tailored workflows for stores. GetResponse's tools are excellent but part of a larger suite. **Winner: Drip for a dedicated e-commerce experience.**
Ease of Use
Drip's interface is clean and intuitive for its core tasks. GetResponse's feature depth can create a steeper learning curve.
Drip emphasizes simplicity. Setup involves connecting your store and importing a list. The visual builder is designed to be used without developers. GetResponse is a robust all-in-one platform. New users might find navigation confusing initially, and the landing page editor feels a bit dated. Once you learn the ropes, both are powerful. Drip gets you to core e-commerce actions faster. GetResponse offers more tools but requires more exploration. **Winner: Tie—depends on your comfort with feature-rich platforms.**
Content Creation Tools
GetResponse excels with AI generators, webinars, and course creation. Drip focuses on email design and automation templates.
GetResponse includes AI email and landing page generators, a webinar platform, and an AI course creator. It's built for creators and educators. Drip's content tools center on its visual email builder and pre-built workflow templates. It's optimized for marketing messages, not course hosting. GetResponse provides a full toolkit for content monetization. Drip provides the tools to promote and sell that content effectively. **Winner: GetResponse for content creators and course sellers.**
Scalability
Both scale well, but Drip's cost can spike with large lists. GetResponse's tiered pricing manages scale more predictably.
Drip scales technically with unlimited sends and sub-accounts. However, the price increases with every new contact, which can become a significant expense. GetResponse's plans have user limits, but email and automation limits are generous. The Enterprise plan unlocks unlimited users and advanced features like a dedicated IP. For pure technical scale, both are capable. For financial scale, GetResponse's model is often more manageable. **Winner: GetResponse for predictable cost scaling.**
Drip pricing: Drip offers a flexible, usage-based subscription starting at $39/month for up to 2,500 people. Pricing scales based on your email list size and includes a 14-day free trial with no credit card required to start browsing its powerful automation tools tool and visual builder.
Your monthly cost increases as your audience grows, but you always get features like unlimited email sends and onsite campaigns. This ensures you only pay for what you actually use while accessing expert support and pre-built marketing playbooks right from the start.
You can cancel your subscription at any time within your billing settings if your business needs change. This model is specifically designed for e-commerce brands looking for deep segmentation and personalized customer journeys without enterprise-level complexity or hidden fees.
GetResponse coûte entre 15,58 $ et 56,58 $ par mois (facturé annuellement pour une liste de 1k contacts) avec quatre forfaits : Starter à 15,58 $/mois, Marketer à 48,38 $/mois, Creator à 56,58 $/mois, et Enterprise nécessitant une tarification personnalisée.
Voici un aperçu détaillé de ce que chaque forfait comprend. Sachez que tous les forfaits payants ajustent leur prix en fonction de la taille de votre liste de contacts spécifiée.
Starter
Prix : 15,58 $/mois (Facturation annuelle) ou 19 $/mois (Mensuel) Sites Web pris en charge : 5 sites web actifs Idéal pour : Faire croître votre liste et le marketing par email assisté par l'IA Politique de remboursement : Non explicitement indiquée Autres fonctionnalités :
- Générateur d'emails IA et pages de destination IA
- Auto-répondeurs illimités et envois mensuels
- Flux d'automatisation personnalisé (limité à 1)
- Support par chat 24h/24 et 7j/7
- Domaine personnalisé gratuit avec le forfait annuel Le forfait Starter est parfait si vous vous concentrez sur les fonctions essentielles du marketing par email et la constitution rapide de votre liste d'abonnés. Ce niveau d'entrée permet la collaboration entre 3 utilisateurs et fournit les outils de base nécessaires pour mener des campagnes d'emailing efficaces.
- Générateur d'emails IA
- Auto-répondeurs illimités
- Pages de destination IA
- Support par chat 24h/24, 7j/7
- Flux d'automatisation personnalisé (1)
- Automatisation marketing illimitée
- Récupération de panier abandonné
- Entonnoirs de vente
- Segmentation avancée
- Notifications push web illimitées
- Créateur de cours IA (jusqu'à 500 étudiants)
- Webinaires
- Newsletters premium
- Constructeur de site web
- Aucuns frais de transaction
- Adresse IP dédiée
- Marketing SMS
- Support premium et prioritaire
- Utilisateurs illimités
- Authentification unique (SSO)
Pricing Notes
- Drip's pricing is purely usage-based, determined by the number of active contacts. All paid plans include unlimited email sends.
- GetResponse's pricing scales across four distinct tiers (Starter, Marketer, Creator, Enterprise), each with specific feature sets and user limits.
- Drip offers a 14-day free trial with no credit card required. GetResponse offers a 30-day free trial.
- GetResponse maintains a strict no-refund policy, even for annual subscriptions.
- For a 2,500-contact list, Drip starts at $39/month. GetResponse's comparable Marketer plan (with advanced automation) is $59/month for 1,000 contacts.
Pricing Head-to-Head
Avis des utilisateurs
We found a mixed bag of user sentiment from Trustpilot, as the Capterra link was inaccessible. Reviews praise Drip's powerful automation and segmentation for driving revenue, with many noting its ease of use for e-commerce.
💡 On the downside, several users report frustration with customer support responsiveness and occasional platform glitches. Pricing is frequently cited as a concern, with some feeling the cost can escalate quickly as contacts grow.
Drip's automation tools are top-notch. We set up abandoned cart sequences that really boosted our recovery rate. The visual builder makes it easy to see the customer journey.
GetResponse obtient systématiquement d'excellentes notes pour son support client exceptionnel et ses fonctionnalités étendues. Les utilisateurs décrivent souvent le chat en direct 24h/24 et 7j/7 comme rapide, professionnel et composé d'agents humains compétents qui font des efforts supplémentaires.
Un point fort récurrent est l'appel d'intégration en direct personnalisé, que de nombreux avis ont qualifié de « GAME CHANGER » pour accélérer la configuration et la compréhension de l'ensemble des fonctionnalités. Les clients trouvent la plateforme conviviale, notant l'efficacité des outils de glisser-déposer pour les emails et les pages de destination, ainsi que des auto-répondeurs et des fonctionnalités d'automatisation marketing fiables qui augmentent le retour sur investissement.
Get Response est incroyable ! Comme pour toute nouveauté, il faut un certain temps pour s'installer et s'habituer, mais le support client est inégalé pour aider et répondre rapidement à toutes mes questions en cours de route.
Notre verdict
For most e-commerce businesses, **Drip is the sharper tool**. It's built from the ground up to drive online sales with deep Shopify integration and behavior-based automation. If your entire world revolves around your online store, Drip's focus is unmatched. **GetResponse is the versatile powerhouse**. It's the better choice if you need more than email—think webinars, online courses, landing pages, and SMS. Its 24/7 support and predictable pricing make it a fantastic all-in-one platform for growing businesses. **The deciding factor is your business model.** Pick Drip if you're a pure e-commerce brand needing sophisticated cart recovery and segmentation. Choose GetResponse if you're a creator, educator, or business that needs a broad marketing toolkit under one roof. **Final verdict:** Select **Drip** for specialized e-commerce automation. Select **GetResponse** for scalable, all-in-one marketing. Try both—their free trials make it easy to test the fit for your specific needs.
Questions fréquemment posées
Which is better for small teams: Drip or GetResponse?
GetResponse is generally better for small teams on a budget. Its fixed-tier plans (starting at $19/month) offer more predictable costs and include 24/7 support. Drip's usage-based pricing can become expensive as your contact list grows.
Does Drip have webinars or a course creator like GetResponse?
No, Drip does not offer built-in webinar hosting or a course creation platform. GetResponse includes these features, with its Creator plan offering an AI course creator for up to 500 students.
Is GetResponse worth the extra cost over Drip for e-commerce?
It depends. Drip offers deeper, specialized e-commerce automation out of the box. GetResponse provides more all-in-one tools (like webinars and courses) but may require its higher-tier Marketer plan to match Drip's core e-commerce features.
Can I migrate from Drip to GetResponse easily?
Migration processes vary. Drip offers free migration for lists over 17,500 contacts. GetResponse provides personalized onboarding calls on higher-tier plans to assist. Both support standard list imports, but complex automation workflows may need rebuilding.
Which platform has better email deliverability?
Both platforms have strong reputations. GetResponse explicitly states a 99% deliverability rate. Drip emphasizes its expert deliverability support. Actual rates depend on your list hygiene and sending practices.
Do both tools offer SMS marketing?
GetResponse includes native SMS marketing in its Enterprise plan. Drip requires integration with a third-party SMS provider to add this capability.
Prêt à choisir ?
Chaque outil a ses forces. Choisissez selon vos besoins.