Divvy vs Navan
Divvy and Navan both tackle business expenses, but they start from very different places. Divvy is a free spend management tool built around its corporate card. Navan is a unified platform for booking travel and managing expenses together.
Fonctionnalités excellentes, problèmes de support paralysants.
Nous constatons que BILL Spend & Expense fournit une plateforme de gestion des dépenses gratuite et puissante avec d'excellentes fonctionnalités comme le contrôle en temps réel et l'intégration comptable. Cependant, les rapports de fiabilité externes concernant le mauvais service client, les retards de paiement massifs et les fermetures de compte inattendues sont des préoccupations majeures que nous constatons de manière répétée mentionnées par les utilisateurs. Dans l'ensemble, nous ne pouvons pas recommander cette plateforme pour les opérations commerciales essentielles tant que des améliorations substantielles ne seront pas apportées à la fiabilité opérationnelle et à la réactivité du service client. 👎
Avantages
- Le logiciel de gestion des dépenses est offert entièrement gratuitement.
- Fournit une visibilité des dépenses en temps réel et des contrôles budgétaires personnalisables.
- Les utilisateurs peuvent émettre facilement un nombre illimité de cartes virtuelles et physiques.
- Capacités d'intégration transparentes avec les principaux systèmes comptables (QuickBooks, NetSuite).
Inconvénients
- Service client et réactivité très faibles ou inexistants.
- Rapports fréquents de retards de paiement et de rétention intentionnelle de fonds (4+ jours ouvrables pour l'ACH).
- Processus de configuration et d'intégration difficiles et déroutants.
- Problèmes récurrents de fiabilité ; les comptes sont bloqués ou fermés soudainement, souvent sans explication.
A solid travel hub, with some expense hiccups.
We find Navan is a capable all-in-one platform for corporate travel and expenses, especially for small to mid-sized companies. Overall, its strong booking interface and helpful support are weighed down by inconsistent expense processing and a lack of public pricing clarity.
Avantages
- Free plan available for companies up to 300 employees.
- Unified platform for both travel booking and expense reporting.
- Generally praised for a straightforward and easy-to-use interface.
- Customer support is noted as responsive and helpful in resolving issues.
Inconvénients
- Expense reimbursements can be slow or contain processing errors.
- Enterprise pricing requires contacting sales; no transparent public rates.
- Initial setup and platform rollout may be complex for some organizations.
- May not be ideal for teams needing niche, deep accounting integrations without confirmation.
À propos deDivvy
BILL Spend & Expense (anciennement Divvy) est une plateforme de gestion des dépenses tout-en-un conçue pour les entreprises modernes. ✅ Elle combine un logiciel gratuit de classe mondiale avec l'accès à la carte BILL Divvy Card. Cette combinaison unique aide les petites et moyennes entreprises à obtenir un meilleur contrôle.
Elle se concentre sur la transformation de la gestion des dépenses en mettant l'accent sur le contrôle, la simplicité et les économies. L'objectif final est d'éliminer entièrement les rapports de dépenses manuels.
À propos deNavan
Navan is a comprehensive platform for managing business travel and expenses. It’s designed for companies of all sizes, from small businesses to large enterprises. The platform serves various industries, including technology, healthcare, and retail. 💡 It aims to be a single solution for booking trips and handling the related costs.
Points forts
Comparaison des fonctionnalités
Aperçu des fonctionnalités
Nous mettons en évidence les principales différences et désignons un gagnant pour chaque fonctionnalité.
Core Function
Divvy is a free spend management tool with a corporate card. Navan is an all-in-one platform for booking travel and managing expenses.
Divvy combines expense software with the BILL Divvy Card. It's built to eliminate manual reports and give real-time control over company spending. Navan is a comprehensive travel and expense management platform. It lets employees book trips and track costs in a single, unified system. The key difference is focus: Divvy is a finance tool first. Navan is a travel-first platform that handles expenses as part of the journey.
Pricing Model
Divvy's software is completely free. Navan's Business plan is free for companies under 300 employees.
Divvy's expense management software is offered at no cost. There are no tiers or hidden fees for the platform itself. Navan offers a free 'Business' plan for companies up to 300 employees. Larger organizations need a custom quote for the 'Enterprise' plan. Divvy's model is simpler, but it requires using their corporate credit product. Navan's free tier is generous but has an employee cap.
Travel Capabilities
Divvy does not handle travel booking. Navan is built specifically for corporate travel management.
Divvy is focused solely on spend management and card controls. It does not offer any travel booking or itinerary features. Navan provides global travel inventory, exclusive rates, and self-serve booking. It integrates travel directly with expense policies. For companies where business travel is a major expense, Navan offers a complete solution Divvy simply does not.
Corporate Card
Divvy includes its own corporate credit card. Navan works with expense reimbursement, not a proprietary card.
Divvy is built around the BILL Divvy Card, offering unlimited virtual and physical cards. The card is integral to its spend control features. Navan does not issue its own corporate card. It focuses on booking and then reconciling expenses through reimbursement. Divvy gives you a credit line and controls. Navan gives you a booking platform and a way to report costs after the fact.
Integrations
Divvy integrates with key accounting software. Navan boasts over 30 HRIS integrations.
Divvy integrates smoothly with major accounting systems like QuickBooks, NetSuite, and Sage Intacct. Navan offers over 30 seamless HRIS integrations on its free plan, connecting to your HR systems for smoother data flow. Divvy wins for accounting depth, while Navan wins for HR system breadth, especially for managing employee data.
Customer Support
Divvy has many user complaints about support. Navan reviews frequently praise responsive help.
Divvy's Trustpilot reviews are filled with complaints about non-existent or unhelpful customer support. Users report long hold times. Navan's reviews often highlight excellent and responsive customer support that resolves issues quickly. Some note help during onboarding. Support is a major differentiator. Navan appears far more reliable for getting help when problems arise.
Divvy (BILL Spend & Expense) coûte Gratuit par mois avec une seule offre principale : Logiciel Spend & Expense à Gratuit.
La puissante plateforme logicielle est proposée sans frais, vous permettant de vous concentrer sur la gestion efficace des finances de votre entreprise. Voici une ventilation de l'offre logicielle unique et complète.
Logiciel Spend & Expense
Prix : Gratuit Sites Web pris en charge : Non spécifié explicitement Idéal pour : Les entreprises à la recherche d'une gestion des dépenses intégrée et robuste et d'un crédit d'entreprise. Politique de remboursement : Non spécifiée explicitement Autres fonctionnalités :
- Pas de frais cachés ni de contrats.
- Cartes physiques et virtuelles illimitées.
- Application mobile complète et très appréciée pour tous les utilisateurs.
- Prise en charge des remboursements et du suivi des dépenses.
- S'intègre avec QuickBooks, NetSuite et Sage Intacct.
- Logiciel gratuit, couplé à l'accès à la carte BILL Divvy Card
- Pas de frais cachés ni de contrats
- Autant de cartes physiques et virtuelles dont vous avez besoin
- Application mobile complète et très appréciée
- Visibilité en temps réel et contrôle personnalisable des dépenses
Navan costs between $0 and a custom quote with 2 plans: Navan Business at Free and Navan Enterprise at a custom price.
Here is a breakdown of the available plans and their core features for your team.
Navan Business
Price: Free Websites Supported: Not explicitly stated Best For: Companies up to 300 employees Refund Policy: Not explicitly stated Other Features: Global travel inventory, unlimited policy workflows, 24/7 support, Navan Rewards, 30+ HRIS integrations
- Global travel inventory and exclusive rates
- Unlimited policy and approval workflows
- Self-serve changes and 24/7 support
- Navan Rewards program
- Customizable reports
- Full suite of Navan Travel & Expense
- Unlimited travelers and expensing users
- Global program coverage
- Designated Account Executive
- Dedicated Customer Success Manager
Pricing Notes
- Divvy's software is entirely free, but its use is tied to applying for and using the BILL Divvy Card.
- Navan's free plan is limited to companies with up to 300 employees. Larger teams must contact sales.
- Neither platform advertises a free trial for a paid tier or a money-back guarantee.
- For Navan, Enterprise pricing is opaque and requires a custom quote based on your specific needs.
Pricing Head-to-Head
Avis des utilisateurs
L'offre de base d'un logiciel de gestion des dépenses gratuit avec des contrôles intégrés est attrayante, mais les retours d'utilisateurs dressent un tableau extrêmement négatif de l'exécution opérationnelle. Les utilisateurs signalent des problèmes importants avec le support client, citant fréquemment le personnel comme non réactif, difficile à joindre et manquant de visibilité sur les dossiers.
Cet échec opérationnel critique contribue aux frustrations majeures concernant la fiabilité, en particulier au sujet du traitement des paiements. Les thèmes récurrents incluent des fonds retenus ou retardés, nécessitant souvent quatre jours ouvrables ou plus pour que les paiements électroniques/ACH soient compensés.
C'est la pire expérience de service client que j'ai jamais eue de ma vie. J'ai passé plus de six heures cette semaine en attente avec des personnes ignorantes qui n'ont aucune visibilité sur les autres appels de support.
Trustpilot reviews for Navan paint a mixed picture. 👍 Many users praise the platform's ease of use, highlighting how simple it is to book travel and manage expenses.
The responsive customer support is frequently noted as a major plus, helping resolve issues quickly. 👎 However, a recurring theme involves delays in expense reimbursements and occasional errors in processing payments.
Booking travel has never been easier. The platform is intuitive, and I love earning rewards for my business trips. It's a huge time-saver.
Notre verdict
This isn't a close fight. Navan wins for most businesses because it solves a bigger problem—unified travel and expenses—with far better support. Divvy is a powerful free tool, but its support issues make it risky for essential operations. Divvy's superpower is its free, feature-packed expense software. You get unlimited cards, real-time controls, and solid accounting integrations without paying a dime. It's built for companies needing strict budget management. Navan's superpower is the all-in-one platform. Employees book travel within company policy, and those bookings connect directly to expenses. It simplifies a complex, multi-tool workflow into one smooth experience. The deciding factor is your primary pain point. If you just need free spend controls and a corporate card, Divvy delivers. If business travel is a headache you need to solve, Navan is the clear choice. Choose Divvy if you're an SMB on a tight budget needing powerful, free expense tools. Choose Navan if you want to streamline travel booking and expenses in one place, and value reliable support. For most companies juggling travel costs, Navan is the smarter long-term investment.
Questions fréquemment posées
Which is better for small teams: Divvy or Navan?
Both have strong offers. Divvy's software is completely free for any size. Navan's free plan is for companies up to 300 employees. Choose Divvy for pure spend control, Navan if you need travel booking.
Is Navan worth the extra cost over Divvy?
It depends. Divvy is free software. Navan is also free for smaller companies. For larger companies, Navan's Enterprise plan is a custom cost. You're paying for unified travel & expense management.
Does Divvy handle travel booking like Navan?
No. Divvy is focused exclusively on spend management and its corporate card. Navan is built for corporate travel booking and integrates that with expenses.
Which has better customer support?
Based on user reviews, Navan. Divvy has severe, repeated complaints about poor support. Navan's support is frequently praised as responsive and helpful in reviews.
Can I use Divvy without getting their corporate card?
No. The free Divvy software is designed to work with the BILL Divvy Card. Its core features are built around managing spending on that specific card.
Which integrates better with QuickBooks or NetSuite?
Divvy. It explicitly highlights seamless integration with major accounting software like QuickBooks, NetSuite, and Sage Intacct for smoother month-end closes.
Prêt à choisir ?
Chaque outil a ses forces. Choisissez selon vos besoins.